We help small businesses succeed.

Content Strategy
for Early-Stage Startups
Joseph Manna | Senior Content Strategist | @joemanna
We help small businesses succeed.

Nearly every startup has three

CRITICAL
problems with their marketing.
We help small businesses succeed.

Weak Messaging
Underdeveloped Marketing Processes

Lack of Brand Awareness
We help small businesses succeed.

Let’s talk about how
CONTENT STRATEGY
solves these problems.
We help small businesses succeed.

Content Strategy Helps Startups
• Develop sound marketing discipline
• Communicate with your audience
• Drive business value
We help small businesses succeed.

Core Content Pillars

Brand

Product

Thought
Leadership

Support &
Success
We help small businesses succeed.

Elements of Storytelling
•
•
•
•
•
•

Memorable & Repeatable
Conflict Resolution
Emotional Connection
Perspective
Repeatable
Pace
We help small businesses succeed.

Every aspect of your business
has a story behind it.

Nobody will tell it to others,
unless you do it first.
We help small businesses succeed.

Content Formats
Long-form: Blogs, E-Books, Whitepapers, Case Studies
Short-form: Twitter, Facebook, Google+

Images: Slideshows, Instagram, Pinterest, Embeds
Presentations: Slideshare, Videos, Vine/Instagram

Broadcast: Podcasts, Narrations, TV, Radio
Interactive: Webinars, Live Events, Live Streams, Maps
We help small businesses succeed.

We can’t possibly spend

ALL DAY
creating content, can we?
We help small businesses succeed.

You don’t have to.
We help small businesses succeed.

Bricks versus Feathers
(via Jay Baer)

BRICKS

FEATHERS

•
•
•
•
•
•

•
•
•
•
•
•

E-Books
Webinars
Case Studies
Original Research
Sales Calls
Epic Blog Posts

Influences the sale.

Tweets
Facebook Updates
Instagram Updates
Infographics
Press Releases
Simple Blog Posts

Builds trust and awareness.
We help small businesses succeed.

Source: Outbrain, 2013
We help small businesses succeed.

Metrics
Audience Growth

• Ask yourself, “So?”

Engagement

• Focus on Outcomes

Business KPIs

• Identify Customer Benefits—Fast.

Satisfaction
Referrals
Mentions
Traffic

• Say NO to Vanity Metrics
We help small businesses succeed.

Tips to Crush it with Content
1. Start with ONE content pillar and/or ONE platform at a time.
2. Outline your content ahead of time.

3. Define a clear outcome and next step.
4. Connect your content to sales and marketing functions.
5. Hustle: Promote your content to your friends and fans.
6. Get in the habit of ‘shipping’ (Seth Godin, Linchpin).
7. Aim for quality – Don’t beat yourself up if you mess up.
We help small businesses succeed.

Examples
We help small businesses succeed.

• Excellent Blog Content
• Flawless Messaging
• Strong Visual Identity
• Attracts Target Customers
todaymade.com
We help small businesses succeed.

• Utilizes Direct Response
• Solves Target Audience’ Problems
• Captivates with Strong Messaging
• Meteoric Growth
therocketcompany.com

Infusionsoft Customer
We help small businesses succeed.

• Utilizes Direct Response
• Corporate Social Responsibility
• Capitalizes on Every Media Hit
• Hits on all four Content Pillars
healthyvending.com

Infusionsoft Customer
We help small businesses succeed.

• Thought Leadership
• Unbiased News & Editorial
• Invests in their Industry
• Identifies with the interests of WPE.
torquemag.io
We help small businesses succeed.

1. What makes your business remarkable?
2. What don't people know about your business?
3. What real-world market demand can you address?
We help small businesses succeed.

Questions?

Joseph Manna
Senior Content Strategist
joseph.manna@infusionsoft.com
@joemanna

Content Strategy for Early-Stage Startups

  • 1.
    We help smallbusinesses succeed. Content Strategy for Early-Stage Startups Joseph Manna | Senior Content Strategist | @joemanna
  • 2.
    We help smallbusinesses succeed. Nearly every startup has three CRITICAL problems with their marketing.
  • 3.
    We help smallbusinesses succeed. Weak Messaging Underdeveloped Marketing Processes Lack of Brand Awareness
  • 4.
    We help smallbusinesses succeed. Let’s talk about how CONTENT STRATEGY solves these problems.
  • 5.
    We help smallbusinesses succeed. Content Strategy Helps Startups • Develop sound marketing discipline • Communicate with your audience • Drive business value
  • 6.
    We help smallbusinesses succeed. Core Content Pillars Brand Product Thought Leadership Support & Success
  • 7.
    We help smallbusinesses succeed. Elements of Storytelling • • • • • • Memorable & Repeatable Conflict Resolution Emotional Connection Perspective Repeatable Pace
  • 8.
    We help smallbusinesses succeed. Every aspect of your business has a story behind it. Nobody will tell it to others, unless you do it first.
  • 9.
    We help smallbusinesses succeed. Content Formats Long-form: Blogs, E-Books, Whitepapers, Case Studies Short-form: Twitter, Facebook, Google+ Images: Slideshows, Instagram, Pinterest, Embeds Presentations: Slideshare, Videos, Vine/Instagram Broadcast: Podcasts, Narrations, TV, Radio Interactive: Webinars, Live Events, Live Streams, Maps
  • 10.
    We help smallbusinesses succeed. We can’t possibly spend ALL DAY creating content, can we?
  • 11.
    We help smallbusinesses succeed. You don’t have to.
  • 12.
    We help smallbusinesses succeed. Bricks versus Feathers (via Jay Baer) BRICKS FEATHERS • • • • • • • • • • • • E-Books Webinars Case Studies Original Research Sales Calls Epic Blog Posts Influences the sale. Tweets Facebook Updates Instagram Updates Infographics Press Releases Simple Blog Posts Builds trust and awareness.
  • 13.
    We help smallbusinesses succeed. Source: Outbrain, 2013
  • 14.
    We help smallbusinesses succeed. Metrics Audience Growth • Ask yourself, “So?” Engagement • Focus on Outcomes Business KPIs • Identify Customer Benefits—Fast. Satisfaction Referrals Mentions Traffic • Say NO to Vanity Metrics
  • 15.
    We help smallbusinesses succeed. Tips to Crush it with Content 1. Start with ONE content pillar and/or ONE platform at a time. 2. Outline your content ahead of time. 3. Define a clear outcome and next step. 4. Connect your content to sales and marketing functions. 5. Hustle: Promote your content to your friends and fans. 6. Get in the habit of ‘shipping’ (Seth Godin, Linchpin). 7. Aim for quality – Don’t beat yourself up if you mess up.
  • 16.
    We help smallbusinesses succeed. Examples
  • 17.
    We help smallbusinesses succeed. • Excellent Blog Content • Flawless Messaging • Strong Visual Identity • Attracts Target Customers todaymade.com
  • 18.
    We help smallbusinesses succeed. • Utilizes Direct Response • Solves Target Audience’ Problems • Captivates with Strong Messaging • Meteoric Growth therocketcompany.com Infusionsoft Customer
  • 19.
    We help smallbusinesses succeed. • Utilizes Direct Response • Corporate Social Responsibility • Capitalizes on Every Media Hit • Hits on all four Content Pillars healthyvending.com Infusionsoft Customer
  • 20.
    We help smallbusinesses succeed. • Thought Leadership • Unbiased News & Editorial • Invests in their Industry • Identifies with the interests of WPE. torquemag.io
  • 21.
    We help smallbusinesses succeed. 1. What makes your business remarkable? 2. What don't people know about your business? 3. What real-world market demand can you address?
  • 22.
    We help smallbusinesses succeed. Questions? Joseph Manna Senior Content Strategist joseph.manna@infusionsoft.com @joemanna