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CREATE A CONTENT ENGINE
Uncover your brand voice.
Creativity at 70 mph
How can you cut through the noise?
CONTENT
the creative packaging + the toy inside!
An emotional connection
between your organization and your audiences.
U.S. Committee for Refugees and Immigrants
A 100-year-old organization…
experimenting with the social web.
CASE STUDY
USCRI’S Goals
 Raise	
  organiza,on	
  profile	
  
 Gain	
  media	
  exposure	
  
 Tell	
  stories	
  
 Establish	
  thought-­‐leadership	
  
 Encourage	
  online	
  fundraising	
  
Shape the Story
Define the Platforms
Create the Content
Measure the Results
Shape the Story
Messaging
Positioning - Now
Interna'onal	
  
Domes'c	
  
Harm	
  
Home	
  
Positioning - Ideal
Interna'onal	
  
Domes'c	
  
Harm	
  
Home	
  
Storyline
The	
  Issues	
   Program	
  Success	
  
The	
  Human	
  Story,	
  The	
  American	
  Story	

Migrants’	
  	
  
Achievements
Campaign Concept
Campaign Attributes
Meaningful.	
  Conveys	
  brand	
  essence.	
  
Flexible.	
  Works	
  across	
  programs	
  and	
  the	
  en,re	
  brand.	
  
Func'ons	
  as	
  a	
  framework.	
  	
  Can	
  contain	
  many	
  messages.	
  
Timeless.	
  2013	
  and	
  beyond.	
  
Adaptable.	
  Online,	
  offline,	
  and	
  across	
  social.	
  #HereForGood	
  
Emo'onal.	
  	
  Clear	
  and	
  powerful.	
  
Mo'va'ng.	
  	
  Call	
  to	
  ac,on,	
  posi,vely	
  contagious.	
  
Here for Good
Brand Personality
Brand Personality
service-­‐oriented	
  
red	
  	
  
old	
  
ac,vists	
  
voracity	
  
tenacious	
  
brave	
  impar,al	
  (poli,cally-­‐balanced)	
  
non-­‐sectarian	
  
human-­‐focused	
  
Define the Platforms
USCRI’s Social Ecosystem
DC
1
5
6
4
3
2
Create the Content
Content Planning
Educa'onal	
   Inspira'onal	
   Engaging	
   Call	
  to	
  ac'on	
  
The	
  Issues	
   Graphics	
  and	
  stats	
  
showing	
  numbers	
  
and	
  concentra,on	
  
of	
  refugees.	
  
USCRI	
  Program	
  
Success	
  
%	
  of	
  self-­‐sufficient	
  
within	
  180	
  days.	
  
Volunteer	
  
quota,ons.	
  
Sign	
  up	
  for	
  more	
  
email	
  alerts!	
  
Migrant	
  
Stories	
  
Cultural	
  impact.	
  
Mentor	
  stories.	
  
Drawing	
  parallels	
  of	
  
historical	
  
immigra,on	
  waves.	
  	
  
Asking	
  for	
  
par,cipa,on.	
  
Types	
  
Topics	
  
Content Curation
Measure the Results
Multichannel Benefits
The	
  Issues:	
  
Hope,	
  Courage	
  
Migrant	
  Stories	
  I:	
  
Humanitarian	
  
Quotes	
  
USCRI	
  
Programs	
  
Migrant	
  Stories	
  II:	
  
Immigra'on	
  
Stories	
  
The	
  Issues	
  II:	
  
Myths	
  &	
  Facts	
  
The	
  Issues:	
  
Hope,	
  Courage	
  
Migrant	
  Stories	
  I:	
  
Humanitarian	
  
Quotes	
  
USCRI	
  
Programs	
  
Migrant	
  Stories	
  II:	
  
Immigra'on	
  
Stories	
  
The	
  Issues	
  II:	
  
Myths	
  &	
  Facts	
  
Online Donations
+	
  33%	
  
3/2012	
  -­‐	
  4/2012	
   3/2013	
  -­‐	
  4/2013	
  
Email Subscribers
+	
  53%	
  
3/2012	
  -­‐	
  4/2012	
   3/2013	
  -­‐	
  4/2013	
  
Q&A
Laura	
  Kisailus	
  
LKisailus@ForumOne.com	
  

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