SlideShare a Scribd company logo
Civil society organizations 
peer-learning on media 
Murakaza neza 
Kigali, 30th September 2014 
Foyer de Charite
Do you 
agree? 
Any communication is good 
communication. 
Communications is too expensive and 
doesn’t add value. 
Human beings are rational. 
Telling people about how awful a 
situation is 
will compel them to take action. 
YES NO
The big 
PICTURE
The big 
PICTURE 
• Do we understand our corporate 
strategies and brand?
The big 
PICTURE 
• Do we understand our corporate 
• sHtorawte vgisieibsl ea nadre b wraen din? t he country or on 
a specific issue?
The big 
PICTURE 
• Do we understand our corporate 
• sHtorawte vgisieibsl ea nadre b wraen din? t he country or on 
• aW shpaet cisif itch ies sdueev?e lopment context?
The big 
PICTURE 
• Do we understand our corporate 
• sHtorawte vgisieibsl ea nadre b wraen din? t he country or on 
• aW shpaet cisif itch ies sdueev?e lopment context? 
• Do we have staff capacities and 
budget resources?
The big 
PICTURE 
• Do we understand our corporate 
• sHtorawte vgisieibsl ea nadre b wraen din? t he country or on 
• aW shpaet cisif itch ies sdueev?e lopment context? 
• Do we have staff capacities and 
• bAured goeutr rpersoogurracmesm?ing activities 
planned?
The big 
PICTURE 
• Do we understand our corporate 
• sHtorawte vgisieibsl ea nadre b wraen din? t he country or on 
• aW shpaet cisif itch ies sdueev?e lopment context. 
• Do we have staff capacities and 
• bAured goeutr rpersoogurracmesm?ing activities 
• pWlahnon aerde? our other 
partners?
Step – by - 
step
What is your objective?
What are the potential 
ASSETS AND OPPORTUNITIES?
What are the possible 
CHALLENGES AND
Whom do you need 
to talk to?
Whom do you need 
to talk to?
Is your audience 
listening? 
What do they want 
to hear?
What do you 
want to say?
What do you 
Devewloap nyotu tr om essasayg?e 
The campaign, 
from includes a 
pledge 
of a "personal 
commitment to 
help keep 
women and 
men safe from 
sexual assault" 
as well as "a 
promise not to 
be a bystander 
to the problem, 
but to be a part
What do you 
Tell yowuar anutd iteon cse awyha?t 
to do 
Have you 
ever 
witnessed 
corruption? 
Are you a 
victim of 
corruption? 
Send an 
SMS….
What do you 
want to say? 
A young girl's 
life gets turned 
upside-down in 
this tragic 
second a day 
video. Could 
this ever 
happen in the 
UK? This is 
what war does 
to children. Find 
out more 
at http://bit.ly/3y 
earson 
#SAVESYRIAS 
Drama helps (?)
What do you 
Think wdifafenretn ttlyo – ssaenys?e 
of humour 
A group of 
lithuanians 
have used a 
comic photo 
shoot to 
highlight 
#pothole 
problems,
What do you 
Pwicakn yto utro m sesasyen?g er
How do you reach your 
audience
STATS on use of ICT in 
Rwanda 
63.7% mobile penetration in Rwanda 
(Oct 2013) 
8.3% internet access in Rwanda 
(2011 )
What to use – what 
channels 
OBJECTIVE PLATFORM 
Real-time 
connecting 
news 
Knowledge-sharing 
Community 
building 
Career Building 
Engaging with 
beneficiaries
best TIPS for using social 
media Set Filters 
Exampl 
e from 
UNDP
best TIPS for using social 
media 
Schedule facebook updates and 
tweets (Hootsuite) for other time 
zones or based on your activity 
schedule/calendar
best TIPS for using social 
media Engage authentically as an 
institution, focus more on expert 
resources, BE HUMAN, BE SOCIAL.
best TIPS for using social 
media 
Be a content 
curator
best TIPS for using social 
media 
Understand that content frequency is 
dependent upon capacity
best TIPS for using social 
media 
Understand that content frequency is 
dependent upon capacity
best TIPS for using social 
media 
Do not automat content between social 
networks
best TIPS for using social 
media 
Use always corporate branding better 
if using Professional graphic design.
best TIPS for using social 
media 
Prioritize storytelling over marketing, 
meetings & handshakes
best TIPS for using social 
media 
Prioritize storytelling over 
marketing. BE HUMAN.
best TIPS for using social 
media 
Tell your NGO’s story in photo 
essay format
best TIPS for using social 
media 
Tap into the 
power of 
stats related 
to your 
mission/goal 
Use 
inspirational 
quotes that 
speak to your 
cause
best TIPS for using social 
Cmheandgiea your 
report into an 
infographic
best practices using social 
Tmape idntioa de power of cause 
awareness days, or international days
best TIPS for using social 
media 
Tap into breaking news and current 
affairs. Stay up to date.
best TIPS for using social 
media 
Know that all social networks are 
now mobile
best TIPS for using social 
media 
Monitor your brand. What is your 
digital footprint?
The best TIP ever…. 
Study mobile and social media 
best practices 
Connecting Up :: connectingup.org 
Idealware :: idealware.org 
Mashable :: mashable.com 
Mobile Marketer :: mobilemarketer.com 
Nonprofit Technology Network :: nten.org 
Social Media Examiner :: socialmediaexaminer.com 
TechSoup Global :: techsoupglobal.org 
The Next Web:: thenextweb.com
Who does 
what? 
and when?
Paying 
the 
bills
Evaluating 
results
ONLY MYTHS 
!! 
Any communication is good 
communication. 
Communications is too expensive and 
doesn’t add value. 
Human beings are rational. 
Telling people about how awful a 
situation is 
will compel them to take action. 
YES NO
Good communication cuts 
through the clutter, it doesn't add to it. It does this 
by getting the right message, in the right medium, 
delivered by the right messengers, to the right 
audience.
Are you 
ready?

More Related Content

What's hot

Insight Driven Content Marketing
Insight Driven Content MarketingInsight Driven Content Marketing
Insight Driven Content Marketing
Allison Adams
 
(Almost) Everything You Need to Know about Social Strategy
(Almost) Everything You Need to Know about Social Strategy(Almost) Everything You Need to Know about Social Strategy
(Almost) Everything You Need to Know about Social Strategy
Carolyn Kent
 
Get to grips with strategy | Small charities communications conference | 12 J...
Get to grips with strategy | Small charities communications conference | 12 J...Get to grips with strategy | Small charities communications conference | 12 J...
Get to grips with strategy | Small charities communications conference | 12 J...
CharityComms
 
Nonprofit Communication Plan: Oxfam International
Nonprofit Communication Plan: Oxfam InternationalNonprofit Communication Plan: Oxfam International
Nonprofit Communication Plan: Oxfam International
J Millaway
 
Grow Your Nonprofit with Email & Social Media
Grow Your Nonprofit with Email & Social MediaGrow Your Nonprofit with Email & Social Media
Grow Your Nonprofit with Email & Social Media
Ritu Sharma
 
Measuring Social Media & Better Understanding Audiences
Measuring Social Media & Better Understanding AudiencesMeasuring Social Media & Better Understanding Audiences
Measuring Social Media & Better Understanding Audiences
Allison Adams
 
BIS social media week
BIS social media weekBIS social media week
BIS social media week
Marilyn Booth
 
How to decide between outsoucing and internal, presented by Barbara Liss
How to decide between outsoucing and internal, presented by Barbara LissHow to decide between outsoucing and internal, presented by Barbara Liss
How to decide between outsoucing and internal, presented by Barbara Liss
SocialMedia.org
 
A short history of digital marketing
A short history of digital marketingA short history of digital marketing
A short history of digital marketing
Royal Holloway, University of London
 
Social Media at the World Bank | Content, Analytics, Strategy, Engagement
Social Media at the World Bank | Content, Analytics, Strategy, EngagementSocial Media at the World Bank | Content, Analytics, Strategy, Engagement
Social Media at the World Bank | Content, Analytics, Strategy, Engagement
Jim Rosenberg
 
The Science of Storytelling: The Infatuation
The Science of Storytelling: The InfatuationThe Science of Storytelling: The Infatuation
The Science of Storytelling: The Infatuation
NewsCred
 
UNICEF Digital Strategy, social media, mobile, web, video, photo, global comm...
UNICEF Digital Strategy, social media, mobile, web, video, photo, global comm...UNICEF Digital Strategy, social media, mobile, web, video, photo, global comm...
UNICEF Digital Strategy, social media, mobile, web, video, photo, global comm...
Jim Rosenberg
 
Top trends in marketing & selling to women
Top trends in marketing & selling to women Top trends in marketing & selling to women
Top trends in marketing & selling to women
Andreea
 
What to do when your charity hits the headlines for the wrong reasons | Behin...
What to do when your charity hits the headlines for the wrong reasons | Behin...What to do when your charity hits the headlines for the wrong reasons | Behin...
What to do when your charity hits the headlines for the wrong reasons | Behin...
CharityComms
 
Social Media Policy In The Enterprise - Bridging The Digital Social Skills Gap
Social Media Policy In The Enterprise - Bridging The Digital Social Skills GapSocial Media Policy In The Enterprise - Bridging The Digital Social Skills Gap
Social Media Policy In The Enterprise - Bridging The Digital Social Skills Gap
Dr. William J. Ward
 
Five ways to grow your email list - and then keep people interested | Content...
Five ways to grow your email list - and then keep people interested | Content...Five ways to grow your email list - and then keep people interested | Content...
Five ways to grow your email list - and then keep people interested | Content...
CharityComms
 
Engaging In Chinese Social Media - Best Practice In China's Social Media
Engaging In Chinese Social Media - Best Practice In China's Social MediaEngaging In Chinese Social Media - Best Practice In China's Social Media
Engaging In Chinese Social Media - Best Practice In China's Social MediaDr. William J. Ward
 

What's hot (17)

Insight Driven Content Marketing
Insight Driven Content MarketingInsight Driven Content Marketing
Insight Driven Content Marketing
 
(Almost) Everything You Need to Know about Social Strategy
(Almost) Everything You Need to Know about Social Strategy(Almost) Everything You Need to Know about Social Strategy
(Almost) Everything You Need to Know about Social Strategy
 
Get to grips with strategy | Small charities communications conference | 12 J...
Get to grips with strategy | Small charities communications conference | 12 J...Get to grips with strategy | Small charities communications conference | 12 J...
Get to grips with strategy | Small charities communications conference | 12 J...
 
Nonprofit Communication Plan: Oxfam International
Nonprofit Communication Plan: Oxfam InternationalNonprofit Communication Plan: Oxfam International
Nonprofit Communication Plan: Oxfam International
 
Grow Your Nonprofit with Email & Social Media
Grow Your Nonprofit with Email & Social MediaGrow Your Nonprofit with Email & Social Media
Grow Your Nonprofit with Email & Social Media
 
Measuring Social Media & Better Understanding Audiences
Measuring Social Media & Better Understanding AudiencesMeasuring Social Media & Better Understanding Audiences
Measuring Social Media & Better Understanding Audiences
 
BIS social media week
BIS social media weekBIS social media week
BIS social media week
 
How to decide between outsoucing and internal, presented by Barbara Liss
How to decide between outsoucing and internal, presented by Barbara LissHow to decide between outsoucing and internal, presented by Barbara Liss
How to decide between outsoucing and internal, presented by Barbara Liss
 
A short history of digital marketing
A short history of digital marketingA short history of digital marketing
A short history of digital marketing
 
Social Media at the World Bank | Content, Analytics, Strategy, Engagement
Social Media at the World Bank | Content, Analytics, Strategy, EngagementSocial Media at the World Bank | Content, Analytics, Strategy, Engagement
Social Media at the World Bank | Content, Analytics, Strategy, Engagement
 
The Science of Storytelling: The Infatuation
The Science of Storytelling: The InfatuationThe Science of Storytelling: The Infatuation
The Science of Storytelling: The Infatuation
 
UNICEF Digital Strategy, social media, mobile, web, video, photo, global comm...
UNICEF Digital Strategy, social media, mobile, web, video, photo, global comm...UNICEF Digital Strategy, social media, mobile, web, video, photo, global comm...
UNICEF Digital Strategy, social media, mobile, web, video, photo, global comm...
 
Top trends in marketing & selling to women
Top trends in marketing & selling to women Top trends in marketing & selling to women
Top trends in marketing & selling to women
 
What to do when your charity hits the headlines for the wrong reasons | Behin...
What to do when your charity hits the headlines for the wrong reasons | Behin...What to do when your charity hits the headlines for the wrong reasons | Behin...
What to do when your charity hits the headlines for the wrong reasons | Behin...
 
Social Media Policy In The Enterprise - Bridging The Digital Social Skills Gap
Social Media Policy In The Enterprise - Bridging The Digital Social Skills GapSocial Media Policy In The Enterprise - Bridging The Digital Social Skills Gap
Social Media Policy In The Enterprise - Bridging The Digital Social Skills Gap
 
Five ways to grow your email list - and then keep people interested | Content...
Five ways to grow your email list - and then keep people interested | Content...Five ways to grow your email list - and then keep people interested | Content...
Five ways to grow your email list - and then keep people interested | Content...
 
Engaging In Chinese Social Media - Best Practice In China's Social Media
Engaging In Chinese Social Media - Best Practice In China's Social MediaEngaging In Chinese Social Media - Best Practice In China's Social Media
Engaging In Chinese Social Media - Best Practice In China's Social Media
 

Viewers also liked

Best work
Best work Best work
Best work
laurenjewers
 
20 best images
20 best images20 best images
20 best images
laurenjewers
 
Top 20
Top 20Top 20
Ma10バックエンドレスサンプルアプリ(android編)の説明
Ma10バックエンドレスサンプルアプリ(android編)の説明Ma10バックエンドレスサンプルアプリ(android編)の説明
Ma10バックエンドレスサンプルアプリ(android編)の説明
acrodea
 
EMAR SUITES CONDOMINIUM
EMAR SUITES CONDOMINIUM EMAR SUITES CONDOMINIUM
EMAR SUITES CONDOMINIUM
margarutay
 
DATA SCIENCE Lesson 4 Data Science Predictive Method Parsing Process Topic Mo...
DATA SCIENCE Lesson 4 Data Science Predictive Method Parsing Process Topic Mo...DATA SCIENCE Lesson 4 Data Science Predictive Method Parsing Process Topic Mo...
DATA SCIENCE Lesson 4 Data Science Predictive Method Parsing Process Topic Mo...
Jean-Antoine Moreau
 
DATA SCIENCE Lesson 3 Data Architectures Data Processing Modeling -Algorithm ...
DATA SCIENCE Lesson 3 Data Architectures Data Processing Modeling -Algorithm ...DATA SCIENCE Lesson 3 Data Architectures Data Processing Modeling -Algorithm ...
DATA SCIENCE Lesson 3 Data Architectures Data Processing Modeling -Algorithm ...
Jean-Antoine Moreau
 
Big Data Lesson 3 Jean-Antoine Moreau
Big Data Lesson 3 Jean-Antoine MoreauBig Data Lesson 3 Jean-Antoine Moreau
Big Data Lesson 3 Jean-Antoine Moreau
Jean-Antoine Moreau
 
Big Data Lesson 2 Jean-Antoine Moreau
Big Data Lesson 2 Jean-Antoine MoreauBig Data Lesson 2 Jean-Antoine Moreau
Big Data Lesson 2 Jean-Antoine Moreau
Jean-Antoine Moreau
 
Systemic approach to commercial programming and commercial choices Jean-Antoi...
Systemic approach to commercial programming and commercial choices Jean-Antoi...Systemic approach to commercial programming and commercial choices Jean-Antoi...
Systemic approach to commercial programming and commercial choices Jean-Antoi...
Jean-Antoine Moreau
 
DATA SCIENCE Lesson 2 Parallelism Computing Data Processing Performance Measu...
DATA SCIENCE Lesson 2 Parallelism Computing Data Processing Performance Measu...DATA SCIENCE Lesson 2 Parallelism Computing Data Processing Performance Measu...
DATA SCIENCE Lesson 2 Parallelism Computing Data Processing Performance Measu...
Jean-Antoine Moreau
 
MARKETING STRATEGY Jean-Antoine Moreau
MARKETING STRATEGY Jean-Antoine MoreauMARKETING STRATEGY Jean-Antoine Moreau
MARKETING STRATEGY Jean-Antoine Moreau
Jean-Antoine Moreau
 
DATA SCIENCE Lesson 5 Data Science Predictive Modeling and Modelling Methodol...
DATA SCIENCE Lesson 5 Data Science Predictive Modeling and Modelling Methodol...DATA SCIENCE Lesson 5 Data Science Predictive Modeling and Modelling Methodol...
DATA SCIENCE Lesson 5 Data Science Predictive Modeling and Modelling Methodol...
Jean-Antoine Moreau
 
Industrial Strategy Jean-Antoine Moreau
Industrial Strategy Jean-Antoine MoreauIndustrial Strategy Jean-Antoine Moreau
Industrial Strategy Jean-Antoine Moreau
Jean-Antoine Moreau
 

Viewers also liked (17)

Best work
Best work Best work
Best work
 
20 best images
20 best images20 best images
20 best images
 
40 best images
40 best images40 best images
40 best images
 
Top 20
Top 20Top 20
Top 20
 
Introduction-OEM
Introduction-OEMIntroduction-OEM
Introduction-OEM
 
Top 40
Top 40Top 40
Top 40
 
Ma10バックエンドレスサンプルアプリ(android編)の説明
Ma10バックエンドレスサンプルアプリ(android編)の説明Ma10バックエンドレスサンプルアプリ(android編)の説明
Ma10バックエンドレスサンプルアプリ(android編)の説明
 
EMAR SUITES CONDOMINIUM
EMAR SUITES CONDOMINIUM EMAR SUITES CONDOMINIUM
EMAR SUITES CONDOMINIUM
 
DATA SCIENCE Lesson 4 Data Science Predictive Method Parsing Process Topic Mo...
DATA SCIENCE Lesson 4 Data Science Predictive Method Parsing Process Topic Mo...DATA SCIENCE Lesson 4 Data Science Predictive Method Parsing Process Topic Mo...
DATA SCIENCE Lesson 4 Data Science Predictive Method Parsing Process Topic Mo...
 
DATA SCIENCE Lesson 3 Data Architectures Data Processing Modeling -Algorithm ...
DATA SCIENCE Lesson 3 Data Architectures Data Processing Modeling -Algorithm ...DATA SCIENCE Lesson 3 Data Architectures Data Processing Modeling -Algorithm ...
DATA SCIENCE Lesson 3 Data Architectures Data Processing Modeling -Algorithm ...
 
Big Data Lesson 3 Jean-Antoine Moreau
Big Data Lesson 3 Jean-Antoine MoreauBig Data Lesson 3 Jean-Antoine Moreau
Big Data Lesson 3 Jean-Antoine Moreau
 
Big Data Lesson 2 Jean-Antoine Moreau
Big Data Lesson 2 Jean-Antoine MoreauBig Data Lesson 2 Jean-Antoine Moreau
Big Data Lesson 2 Jean-Antoine Moreau
 
Systemic approach to commercial programming and commercial choices Jean-Antoi...
Systemic approach to commercial programming and commercial choices Jean-Antoi...Systemic approach to commercial programming and commercial choices Jean-Antoi...
Systemic approach to commercial programming and commercial choices Jean-Antoi...
 
DATA SCIENCE Lesson 2 Parallelism Computing Data Processing Performance Measu...
DATA SCIENCE Lesson 2 Parallelism Computing Data Processing Performance Measu...DATA SCIENCE Lesson 2 Parallelism Computing Data Processing Performance Measu...
DATA SCIENCE Lesson 2 Parallelism Computing Data Processing Performance Measu...
 
MARKETING STRATEGY Jean-Antoine Moreau
MARKETING STRATEGY Jean-Antoine MoreauMARKETING STRATEGY Jean-Antoine Moreau
MARKETING STRATEGY Jean-Antoine Moreau
 
DATA SCIENCE Lesson 5 Data Science Predictive Modeling and Modelling Methodol...
DATA SCIENCE Lesson 5 Data Science Predictive Modeling and Modelling Methodol...DATA SCIENCE Lesson 5 Data Science Predictive Modeling and Modelling Methodol...
DATA SCIENCE Lesson 5 Data Science Predictive Modeling and Modelling Methodol...
 
Industrial Strategy Jean-Antoine Moreau
Industrial Strategy Jean-Antoine MoreauIndustrial Strategy Jean-Antoine Moreau
Industrial Strategy Jean-Antoine Moreau
 

Similar to CSO PeerLearning on Media

#JTSMAsocial - a social media workshop
#JTSMAsocial - a social media workshop#JTSMAsocial - a social media workshop
#JTSMAsocial - a social media workshop
medavep
 
Social Media For Organisations Workshop
Social Media For Organisations WorkshopSocial Media For Organisations Workshop
Social Media For Organisations Workshop
Lasa UK
 
Future of Online Organizing training
Future of Online Organizing training  Future of Online Organizing training
Future of Online Organizing training
Cheryl Contee
 
Presentation for VolunteersSA Congress
Presentation for VolunteersSA Congress Presentation for VolunteersSA Congress
Presentation for VolunteersSA Congress
enovapr
 
Using Social Media For Fundraising
Using Social Media For FundraisingUsing Social Media For Fundraising
Using Social Media For Fundraising
Lasa UK
 
Effective Enrollment Marketing: Empowering your students to tell your story.
Effective Enrollment Marketing: Empowering your students to tell your story.Effective Enrollment Marketing: Empowering your students to tell your story.
Effective Enrollment Marketing: Empowering your students to tell your story.Ashley Budd
 
Digital Advocacy: Using Social Media to Mobilize your Audience
Digital Advocacy: Using Social Media to Mobilize your AudienceDigital Advocacy: Using Social Media to Mobilize your Audience
Digital Advocacy: Using Social Media to Mobilize your Audience
amplifi advoc8tor
 
Zarakolclientkeynote
ZarakolclientkeynoteZarakolclientkeynote
Social Media Workshop - Derby
Social Media Workshop - DerbySocial Media Workshop - Derby
Social Media Workshop - Derby
Lasa UK
 
My Charity Connect: Netchange Week
My Charity Connect:  Netchange WeekMy Charity Connect:  Netchange Week
My Charity Connect: Netchange Week
Beth Kanter
 
Social Media for Organisations
Social Media for OrganisationsSocial Media for Organisations
Social Media for Organisations
Lasa UK
 
8 Things People Don't Tell You About Social Media
8 Things People Don't Tell You About Social Media8 Things People Don't Tell You About Social Media
8 Things People Don't Tell You About Social Media
Falcon.io
 
Digital Storytelling Expert Roundtable
Digital Storytelling Expert RoundtableDigital Storytelling Expert Roundtable
Digital Storytelling Expert Roundtable
TechSoup
 
Running a Restaurant in the Digital World
Running a Restaurant in the Digital WorldRunning a Restaurant in the Digital World
Running a Restaurant in the Digital World
chefmarkgarcia
 
Part 2 of 4 - Social Media & Publich Health/Health - workshop & capacity buil...
Part 2 of 4 - Social Media & Publich Health/Health - workshop & capacity buil...Part 2 of 4 - Social Media & Publich Health/Health - workshop & capacity buil...
Part 2 of 4 - Social Media & Publich Health/Health - workshop & capacity buil...
Dan Cohen
 
The Future of Campaigning - 28 Oct 10
The Future of Campaigning - 28 Oct 10The Future of Campaigning - 28 Oct 10
The Future of Campaigning - 28 Oct 10
Rachel Beer
 
CVS South Gloucestershire Annual Conference 2015
CVS South Gloucestershire Annual Conference 2015CVS South Gloucestershire Annual Conference 2015
CVS South Gloucestershire Annual Conference 2015
Lasa UK
 
Turkish PfP Social Media and STRATCOM
Turkish PfP Social Media and STRATCOMTurkish PfP Social Media and STRATCOM
Turkish PfP Social Media and STRATCOM
Info Ops HQ
 
Non profit seminar PP with audio - social media in context
Non profit seminar PP with audio - social media in contextNon profit seminar PP with audio - social media in context
Non profit seminar PP with audio - social media in context
Malayna Williams
 

Similar to CSO PeerLearning on Media (20)

#JTSMAsocial - a social media workshop
#JTSMAsocial - a social media workshop#JTSMAsocial - a social media workshop
#JTSMAsocial - a social media workshop
 
Social Media For Organisations Workshop
Social Media For Organisations WorkshopSocial Media For Organisations Workshop
Social Media For Organisations Workshop
 
Future of Online Organizing training
Future of Online Organizing training  Future of Online Organizing training
Future of Online Organizing training
 
Presentation for VolunteersSA Congress
Presentation for VolunteersSA Congress Presentation for VolunteersSA Congress
Presentation for VolunteersSA Congress
 
Using Social Media For Fundraising
Using Social Media For FundraisingUsing Social Media For Fundraising
Using Social Media For Fundraising
 
Effective Enrollment Marketing: Empowering your students to tell your story.
Effective Enrollment Marketing: Empowering your students to tell your story.Effective Enrollment Marketing: Empowering your students to tell your story.
Effective Enrollment Marketing: Empowering your students to tell your story.
 
Digital Advocacy: Using Social Media to Mobilize your Audience
Digital Advocacy: Using Social Media to Mobilize your AudienceDigital Advocacy: Using Social Media to Mobilize your Audience
Digital Advocacy: Using Social Media to Mobilize your Audience
 
Zarakolclientkeynote
ZarakolclientkeynoteZarakolclientkeynote
Zarakolclientkeynote
 
Zarakol Client Keynote
Zarakol Client KeynoteZarakol Client Keynote
Zarakol Client Keynote
 
Social Media Workshop - Derby
Social Media Workshop - DerbySocial Media Workshop - Derby
Social Media Workshop - Derby
 
My Charity Connect: Netchange Week
My Charity Connect:  Netchange WeekMy Charity Connect:  Netchange Week
My Charity Connect: Netchange Week
 
Social Media for Organisations
Social Media for OrganisationsSocial Media for Organisations
Social Media for Organisations
 
8 Things People Don't Tell You About Social Media
8 Things People Don't Tell You About Social Media8 Things People Don't Tell You About Social Media
8 Things People Don't Tell You About Social Media
 
Digital Storytelling Expert Roundtable
Digital Storytelling Expert RoundtableDigital Storytelling Expert Roundtable
Digital Storytelling Expert Roundtable
 
Running a Restaurant in the Digital World
Running a Restaurant in the Digital WorldRunning a Restaurant in the Digital World
Running a Restaurant in the Digital World
 
Part 2 of 4 - Social Media & Publich Health/Health - workshop & capacity buil...
Part 2 of 4 - Social Media & Publich Health/Health - workshop & capacity buil...Part 2 of 4 - Social Media & Publich Health/Health - workshop & capacity buil...
Part 2 of 4 - Social Media & Publich Health/Health - workshop & capacity buil...
 
The Future of Campaigning - 28 Oct 10
The Future of Campaigning - 28 Oct 10The Future of Campaigning - 28 Oct 10
The Future of Campaigning - 28 Oct 10
 
CVS South Gloucestershire Annual Conference 2015
CVS South Gloucestershire Annual Conference 2015CVS South Gloucestershire Annual Conference 2015
CVS South Gloucestershire Annual Conference 2015
 
Turkish PfP Social Media and STRATCOM
Turkish PfP Social Media and STRATCOMTurkish PfP Social Media and STRATCOM
Turkish PfP Social Media and STRATCOM
 
Non profit seminar PP with audio - social media in context
Non profit seminar PP with audio - social media in contextNon profit seminar PP with audio - social media in context
Non profit seminar PP with audio - social media in context
 

Recently uploaded

How social media marketing helps businesses in 2024.pdf
How social media marketing helps businesses in 2024.pdfHow social media marketing helps businesses in 2024.pdf
How social media marketing helps businesses in 2024.pdf
pramodkumar2310
 
The Challenges of Good Governance and Project Implementation in Nigeria: A Re...
The Challenges of Good Governance and Project Implementation in Nigeria: A Re...The Challenges of Good Governance and Project Implementation in Nigeria: A Re...
The Challenges of Good Governance and Project Implementation in Nigeria: A Re...
AJHSSR Journal
 
Multilingual SEO Services | Multilingual Keyword Research | Filose
Multilingual SEO Services |  Multilingual Keyword Research | FiloseMultilingual SEO Services |  Multilingual Keyword Research | Filose
Multilingual SEO Services | Multilingual Keyword Research | Filose
madisonsmith478075
 
Unlock TikTok Success with Sociocosmos..
Unlock TikTok Success with Sociocosmos..Unlock TikTok Success with Sociocosmos..
Unlock TikTok Success with Sociocosmos..
SocioCosmos
 
SluggerPunk Final Angel Investor Proposal
SluggerPunk Final Angel Investor ProposalSluggerPunk Final Angel Investor Proposal
SluggerPunk Final Angel Investor Proposal
grogshiregames
 
Grow Your Reddit Community Fast.........
Grow Your Reddit Community Fast.........Grow Your Reddit Community Fast.........
Grow Your Reddit Community Fast.........
SocioCosmos
 
Get Ahead with YouTube Growth Services....
Get Ahead with YouTube Growth Services....Get Ahead with YouTube Growth Services....
Get Ahead with YouTube Growth Services....
SocioCosmos
 
Social Media Marketing Strategies .
Social Media Marketing Strategies                     .Social Media Marketing Strategies                     .
Social Media Marketing Strategies .
Virtual Real Design
 
Exploring Factors Affecting the Success of TVET-Industry Partnership: A Case ...
Exploring Factors Affecting the Success of TVET-Industry Partnership: A Case ...Exploring Factors Affecting the Success of TVET-Industry Partnership: A Case ...
Exploring Factors Affecting the Success of TVET-Industry Partnership: A Case ...
AJHSSR Journal
 
Your Path to YouTube Stardom Starts Here
Your Path to YouTube Stardom Starts HereYour Path to YouTube Stardom Starts Here
Your Path to YouTube Stardom Starts Here
SocioCosmos
 
SluggerPunk Angel Investor Final Proposal
SluggerPunk Angel Investor Final ProposalSluggerPunk Angel Investor Final Proposal
SluggerPunk Angel Investor Final Proposal
grogshiregames
 
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TRELLO.pptx
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TRELLO.pptxLORRAINE ANDREI_LEQUIGAN_HOW TO USE TRELLO.pptx
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TRELLO.pptx
lorraineandreiamcidl
 
7 Tips on Social Media Marketing strategy
7 Tips on Social Media Marketing strategy7 Tips on Social Media Marketing strategy
7 Tips on Social Media Marketing strategy
Digital Marketing Lab
 
Non-Financial Information and Firm Risk Non-Financial Information and Firm Risk
Non-Financial Information and Firm Risk Non-Financial Information and Firm RiskNon-Financial Information and Firm Risk Non-Financial Information and Firm Risk
Non-Financial Information and Firm Risk Non-Financial Information and Firm Risk
AJHSSR Journal
 
“To be integrated is to feel secure, to feel connected.” The views and experi...
“To be integrated is to feel secure, to feel connected.” The views and experi...“To be integrated is to feel secure, to feel connected.” The views and experi...
“To be integrated is to feel secure, to feel connected.” The views and experi...
AJHSSR Journal
 
Social Media kdjhadhnjbdsjbdff fjkjasfkl
Social Media kdjhadhnjbdsjbdff fjkjasfklSocial Media kdjhadhnjbdsjbdff fjkjasfkl
Social Media kdjhadhnjbdsjbdff fjkjasfkl
mdigitalmarketing001
 

Recently uploaded (16)

How social media marketing helps businesses in 2024.pdf
How social media marketing helps businesses in 2024.pdfHow social media marketing helps businesses in 2024.pdf
How social media marketing helps businesses in 2024.pdf
 
The Challenges of Good Governance and Project Implementation in Nigeria: A Re...
The Challenges of Good Governance and Project Implementation in Nigeria: A Re...The Challenges of Good Governance and Project Implementation in Nigeria: A Re...
The Challenges of Good Governance and Project Implementation in Nigeria: A Re...
 
Multilingual SEO Services | Multilingual Keyword Research | Filose
Multilingual SEO Services |  Multilingual Keyword Research | FiloseMultilingual SEO Services |  Multilingual Keyword Research | Filose
Multilingual SEO Services | Multilingual Keyword Research | Filose
 
Unlock TikTok Success with Sociocosmos..
Unlock TikTok Success with Sociocosmos..Unlock TikTok Success with Sociocosmos..
Unlock TikTok Success with Sociocosmos..
 
SluggerPunk Final Angel Investor Proposal
SluggerPunk Final Angel Investor ProposalSluggerPunk Final Angel Investor Proposal
SluggerPunk Final Angel Investor Proposal
 
Grow Your Reddit Community Fast.........
Grow Your Reddit Community Fast.........Grow Your Reddit Community Fast.........
Grow Your Reddit Community Fast.........
 
Get Ahead with YouTube Growth Services....
Get Ahead with YouTube Growth Services....Get Ahead with YouTube Growth Services....
Get Ahead with YouTube Growth Services....
 
Social Media Marketing Strategies .
Social Media Marketing Strategies                     .Social Media Marketing Strategies                     .
Social Media Marketing Strategies .
 
Exploring Factors Affecting the Success of TVET-Industry Partnership: A Case ...
Exploring Factors Affecting the Success of TVET-Industry Partnership: A Case ...Exploring Factors Affecting the Success of TVET-Industry Partnership: A Case ...
Exploring Factors Affecting the Success of TVET-Industry Partnership: A Case ...
 
Your Path to YouTube Stardom Starts Here
Your Path to YouTube Stardom Starts HereYour Path to YouTube Stardom Starts Here
Your Path to YouTube Stardom Starts Here
 
SluggerPunk Angel Investor Final Proposal
SluggerPunk Angel Investor Final ProposalSluggerPunk Angel Investor Final Proposal
SluggerPunk Angel Investor Final Proposal
 
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TRELLO.pptx
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TRELLO.pptxLORRAINE ANDREI_LEQUIGAN_HOW TO USE TRELLO.pptx
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TRELLO.pptx
 
7 Tips on Social Media Marketing strategy
7 Tips on Social Media Marketing strategy7 Tips on Social Media Marketing strategy
7 Tips on Social Media Marketing strategy
 
Non-Financial Information and Firm Risk Non-Financial Information and Firm Risk
Non-Financial Information and Firm Risk Non-Financial Information and Firm RiskNon-Financial Information and Firm Risk Non-Financial Information and Firm Risk
Non-Financial Information and Firm Risk Non-Financial Information and Firm Risk
 
“To be integrated is to feel secure, to feel connected.” The views and experi...
“To be integrated is to feel secure, to feel connected.” The views and experi...“To be integrated is to feel secure, to feel connected.” The views and experi...
“To be integrated is to feel secure, to feel connected.” The views and experi...
 
Social Media kdjhadhnjbdsjbdff fjkjasfkl
Social Media kdjhadhnjbdsjbdff fjkjasfklSocial Media kdjhadhnjbdsjbdff fjkjasfkl
Social Media kdjhadhnjbdsjbdff fjkjasfkl
 

CSO PeerLearning on Media

  • 1. Civil society organizations peer-learning on media Murakaza neza Kigali, 30th September 2014 Foyer de Charite
  • 2. Do you agree? Any communication is good communication. Communications is too expensive and doesn’t add value. Human beings are rational. Telling people about how awful a situation is will compel them to take action. YES NO
  • 4. The big PICTURE • Do we understand our corporate strategies and brand?
  • 5. The big PICTURE • Do we understand our corporate • sHtorawte vgisieibsl ea nadre b wraen din? t he country or on a specific issue?
  • 6. The big PICTURE • Do we understand our corporate • sHtorawte vgisieibsl ea nadre b wraen din? t he country or on • aW shpaet cisif itch ies sdueev?e lopment context?
  • 7. The big PICTURE • Do we understand our corporate • sHtorawte vgisieibsl ea nadre b wraen din? t he country or on • aW shpaet cisif itch ies sdueev?e lopment context? • Do we have staff capacities and budget resources?
  • 8. The big PICTURE • Do we understand our corporate • sHtorawte vgisieibsl ea nadre b wraen din? t he country or on • aW shpaet cisif itch ies sdueev?e lopment context? • Do we have staff capacities and • bAured goeutr rpersoogurracmesm?ing activities planned?
  • 9. The big PICTURE • Do we understand our corporate • sHtorawte vgisieibsl ea nadre b wraen din? t he country or on • aW shpaet cisif itch ies sdueev?e lopment context. • Do we have staff capacities and • bAured goeutr rpersoogurracmesm?ing activities • pWlahnon aerde? our other partners?
  • 10. Step – by - step
  • 11. What is your objective?
  • 12. What are the potential ASSETS AND OPPORTUNITIES?
  • 13. What are the possible CHALLENGES AND
  • 14. Whom do you need to talk to?
  • 15. Whom do you need to talk to?
  • 16. Is your audience listening? What do they want to hear?
  • 17. What do you want to say?
  • 18. What do you Devewloap nyotu tr om essasayg?e The campaign, from includes a pledge of a "personal commitment to help keep women and men safe from sexual assault" as well as "a promise not to be a bystander to the problem, but to be a part
  • 19. What do you Tell yowuar anutd iteon cse awyha?t to do Have you ever witnessed corruption? Are you a victim of corruption? Send an SMS….
  • 20. What do you want to say? A young girl's life gets turned upside-down in this tragic second a day video. Could this ever happen in the UK? This is what war does to children. Find out more at http://bit.ly/3y earson #SAVESYRIAS Drama helps (?)
  • 21. What do you Think wdifafenretn ttlyo – ssaenys?e of humour A group of lithuanians have used a comic photo shoot to highlight #pothole problems,
  • 22. What do you Pwicakn yto utro m sesasyen?g er
  • 23. How do you reach your audience
  • 24. STATS on use of ICT in Rwanda 63.7% mobile penetration in Rwanda (Oct 2013) 8.3% internet access in Rwanda (2011 )
  • 25. What to use – what channels OBJECTIVE PLATFORM Real-time connecting news Knowledge-sharing Community building Career Building Engaging with beneficiaries
  • 26. best TIPS for using social media Set Filters Exampl e from UNDP
  • 27. best TIPS for using social media Schedule facebook updates and tweets (Hootsuite) for other time zones or based on your activity schedule/calendar
  • 28. best TIPS for using social media Engage authentically as an institution, focus more on expert resources, BE HUMAN, BE SOCIAL.
  • 29. best TIPS for using social media Be a content curator
  • 30. best TIPS for using social media Understand that content frequency is dependent upon capacity
  • 31. best TIPS for using social media Understand that content frequency is dependent upon capacity
  • 32. best TIPS for using social media Do not automat content between social networks
  • 33. best TIPS for using social media Use always corporate branding better if using Professional graphic design.
  • 34. best TIPS for using social media Prioritize storytelling over marketing, meetings & handshakes
  • 35. best TIPS for using social media Prioritize storytelling over marketing. BE HUMAN.
  • 36. best TIPS for using social media Tell your NGO’s story in photo essay format
  • 37. best TIPS for using social media Tap into the power of stats related to your mission/goal Use inspirational quotes that speak to your cause
  • 38. best TIPS for using social Cmheandgiea your report into an infographic
  • 39. best practices using social Tmape idntioa de power of cause awareness days, or international days
  • 40. best TIPS for using social media Tap into breaking news and current affairs. Stay up to date.
  • 41. best TIPS for using social media Know that all social networks are now mobile
  • 42. best TIPS for using social media Monitor your brand. What is your digital footprint?
  • 43. The best TIP ever…. Study mobile and social media best practices Connecting Up :: connectingup.org Idealware :: idealware.org Mashable :: mashable.com Mobile Marketer :: mobilemarketer.com Nonprofit Technology Network :: nten.org Social Media Examiner :: socialmediaexaminer.com TechSoup Global :: techsoupglobal.org The Next Web:: thenextweb.com
  • 44. Who does what? and when?
  • 47. ONLY MYTHS !! Any communication is good communication. Communications is too expensive and doesn’t add value. Human beings are rational. Telling people about how awful a situation is will compel them to take action. YES NO
  • 48. Good communication cuts through the clutter, it doesn't add to it. It does this by getting the right message, in the right medium, delivered by the right messengers, to the right audience.

Editor's Notes

  1. The Big Picture Even before drafting a communications plan, it can be useful to reflect on some general factors that may affect it. It is basically the assessment on where we stand as an institution before working on the strategy and the media plan.
  2. Big picture preparation work involves first a clear understanding of your corporate strategies and brand, and, for the country offices of international organizations, this include the objectives of the country programme.
  3. Are we reaching the audiences we needs to speak to? What is, in general, our reputation? In order to find out ask national partners, investigate local media reports and consult staff who have been in the office for some time.
  4. What legal, political, economic, social or post-conflict issues affect our programming and presence?
  5. Is the office budget structured in a way that supports communications work? Do staff have expertise on some specific aspects of communications and not others? How much money is currently available for communications?
  6. Which are fresh, new or potentially powerful in their impact or reach? Knowing about some of the best activities and prioritizing them in advance will yield a stronger communications plan, particularly in cases where resources are limited.
  7. What are they doing for communications work? What has worked/not worked? Are there opportunities for collaboration?
  8. Be a content curator. From Facebook to Instagram, very few nonprofits create enough quality content to have an effective content strategy when utilizing multiple social networks. Regularly getting in the habit of searching, sourcing, and posting, thus curating, interesting content to your social networks is a must-have skill for your new media manager. ORGANIZE THE INFORMATION THAT YOU ARE SHARING, DON’T INVADE THEIR INFORMATION CAPACITY
  9. 8. Understand that content frequency is dependent upon capacity. Many nonprofits want to know exactly how they often they should post on each social network. There are data to give you reference points (discussed in the following chapters), but to post effectively requires thought and creativity, not just hitting a quota for the day. The ability to be both effective and active on social networks is directly related to how many staff hours your nonprofit allocates to mobile and social media (see Chapter 16). Conversely, nonprofits that have the capacity to be consistently active on social networks need to also understand that there are negative consequences to posting too often.
  10. 8. Understand that content frequency is dependent upon capacity. Many nonprofits want to know exactly how they often they should post on each social network. There are data to give you reference points (discussed in the following chapters), but to post effectively requires thought and creativity, not just hitting a quota for the day. The ability to be both effective and active on social networks is directly related to how many staff hours your nonprofit allocates to mobile and social media (see Chapter 16). Conversely, nonprofits that have the capacity to be consistently active on social networks need to also understand that there are negative consequences to posting too often. BE THE CHAMPION BUILD THE CAPACITY SHARE THE RULES (Be aware of your resposilibity towards your organization when using social media,expand the code of conduct to the digital Do you have have a code of conduct that applies to all social networks? EMPOWER YOUR STAFF
  11. Do not automate content between social networks. Just because you can automate content, doesn’t mean you should. Facebook allows status updates to be automated to Twitter, but twitterers find it annoying. Instagram allows your photos to be posted to Twitter, but photos uploaded directly to Twitter get much higher retweet rates. HootSuite enables you to post the same message to multiple social networks with one click, but your donor and supporters have no interest in following robots. Be very wary of miracle marketing automation tools. Mobile and social media require authenticity and a time investment to be effective.
  12. Know that professional graphic design is essential for effective branding. Internet users have become highly advanced and now expect quality graphic design in all your online communications and fundraising campaigns. On social networks, they will make a snap judgment about your credibility based upon your branding. If your avatar, banners, and backgrounds are professionally designed, then users are much more likely to become followers. Whether they remain followers becomes dependent on how well your nonprofit understands and uses social networks. NO PDF. (use issuu for reports and other long documents – or link them to your website)
  13. People engage best with people, not abstract issues: Single case-study stories done properly can illustrate wider issue in a real, accessible and relevant way. But most information gathering is NOT geared to this. Most programmes gather information to populate their log frame KPIs in a very static and lifeless way. Prioritize storytelling over marketing. The five content approaches of success, urgency, statistics, quotes, and humor should be interwoven throughout your social network strategy. Increasingly, donors and supporters follow causes on social networks. If you make storytelling a higher priority than marketing, then over time your nonprofit’s brand becomes synonymous with the cause(s) you advocate.. In practice, for every five status updates, posts, or tweets, four should be related to storytelling (through blogs, website articles, video, photos, stats, and quotes), while only one should be a direct ask such as a marketing or fundraising pitch. The only exception is in crisis situations where urgent calls to action require mobilizing your social networking communities to donate, volunteer, or participate in advocacy campaigns.
  14. People engage best with people, not abstract issues: Single case-study stories done properly can illustrate wider issue in a real, accessible and relevant way. But most information gathering is NOT geared to this. Most programmes gather information to populate their log frame KPIs in a very static and lifeless way. Prioritize storytelling over marketing. The five content approaches of success, urgency, statistics, quotes, and humor should be interwoven throughout your social network strategy. Increasingly, donors and supporters follow causes on social networks. If you make storytelling a higher priority than marketing, then over time your nonprofit’s brand becomes synonymous with the cause(s) you advocate.. In practice, for every five status updates, posts, or tweets, four should be related to storytelling (through blogs, website articles, video, photos, stats, and quotes), while only one should be a direct ask such as a marketing or fundraising pitch. The only exception is in crisis situations where urgent calls to action require mobilizing your social networking communities to donate, volunteer, or participate in advocacy campaigns.
  15. 1) Tell your NGOs’ story in photo essay format. Donors and supporters are increasing overwhelmed by text-heavy storytelling – especially on mobile devices. Thus, your NGO should prioritize sharing your success stories in photo essay format on your website or blog. For example, for each photo essay insert five photos that communicate success, add a sentence or two caption to each photo explaining what is happening in the photo, and then include a short introduction (one or two paragraphs) that summarizes your photo essay. The photo essay should be published on your website or blog and ensure that a donate button, e-newsletter subscribe option, and social network icons are prominently featured. When distributing your photo essay in your e-newsletter only include the introduction and one photo in the body of your e-newsletter and then encourage readers to “Click to View Photo Essay” or “Click to Read More” to increase traffic to your website or blog. When posting your photo essay on social media, link to your website or blog and upload the best photo from the photo essay to increase likes, retweets, and click-throughs to your website or blog. When titling your essay, think like a journalist and craft titles that are more likely to receive interaction and engagement on social media. Finally, when formatting the essay, all five photos should be the same size and captions should be bold and at least 12 point. Free photo editing tools like PicMonkey and Photo Gallery enable your NGO to easily re-size and crop photos.
  16. Guaranteed to be your most liked, shared, and retweeted content, your NGO should create a page of ten powerful stats related to your mission and programs on your website or blog and another page of ten inspirational quotes that speak to your cause. Ensure that you have a prominently featured donate button, e-newsletter subscribe option, and social network icons on both pages. Then, once a week share a stat and inspirational quote on each of your social networks and always link to the associated stats and quotes pages. This will significantly increase traffic to your website, help build your e-newsletter list and social network communities, and thus increase your online fundraising success. Your stats and quotes page will become two of the most visited pages on your website or blog. Finally, learning how to convert quotes and stats into images or embedding them on photos will make your NGO even more successful on social media. Experiment with tools such as Quozio, Share As Image, and Infogram and again, use PicMonkey or Photo Gallery to embed stats or inspirational quotes on your images.
  17. Canadian NGO who decided to prepare this infographic to share their annual report. Great increase of visibility and much easier for their audience to grasp the highlights of the year.
  18. 4) Tap into the power of cause awareness days. Creating online communications campaigns around cause awareness days can help your NGO get international exposure and raise money online. The trick is to plan your campaign at least one month in advance so that your NGO has the time to create text and visual content, craft an e-newsletter to be sent the morning of the cause awareness day, schedule updates and tweets throughout the 24-hour period, and research and participate in relevant tweet chats and Google+ hangouts. For example, the next World NGO Day is February 27, 2014. Craft a strategy of how your NGO will participate and what you want to ask your donors and supporters to do on behalf of your NGO on #WorldNGODay.