SlideShare a Scribd company logo
Chris Barth, Strategist, Contagious
UNITED STATES ARMY
NATIONAL GUARD
Keith Kawasaki, VP of Client
Services, iostudio
IF YOU’RE A
350,000-STAFF
ORGANIZATION …
DIVIDED INTO 54
OWNER-OPERATED
FRANCHISES …
With the
entire
franchise
staff spread
out across
3,500 communities
nationwide …
How do you retain your
brand integrity and your
brand vision?
How do you retain a highly motivated,
engaged and skilled staff—with all of
them
in step with your brand vision?
YOU CREATE A
MAGNETIC
EXPERIENCE.
WHERE YOU GO
FROM THIS …
TO THIS …
With a singular brand vision,
strengthened by the diversity
of your staff.
The United States Army
National Guard brought this
challenge to iostudio.
• Wars in Iraq and Afghanistan
• Wars in Iraq and Afghanistan
• Recruiting at an all-time low
• Wars in Iraq and Afghanistan
• Recruiting at an all-time low
• Brand crisis
• Wars in Iraq and Afghanistan
• Recruiting at an all-time low
• Brand crisis
• Entire force in transition
- operationally
- geographically
- technologically
IOSTUDIO
CREATED
GX.
3 CORE COMPONENTS TO CREATE
A MAGNETIC EXPERIENCE:
Audience/Client
Research
3 CORE COMPONENTS TO CREATE
A MAGNETIC EXPERIENCE:
Audience
Involvement
3 CORE COMPONENTS TO CREATE
A MAGNETIC EXPERIENCE:
Audience/Client
Research
Audience
Empowerment
3 CORE COMPONENTS TO CREATE
A MAGNETIC EXPERIENCE:
Audience/Client
Research
Audience
Involvement
Audience
research
spans across
the United
States.
AUDIENCE
INVOLVEMENT
AUDIENCE
EMPOWERMENT
REQUIRES
FUNCTIONAL
CONTENT.
FUNCTIONAL CONTENT
FUNCTIONAL CONTENT
• Creating content that readers
“do something with”
FUNCTIONAL CONTENT
• Creating content that readers
“do something with”
• Serves as a life coach
FUNCTIONAL CONTENT
• Creating content that readers
“do something with”
• Serves as a life coach
• Compels readers to share it
12 YEARS LATER …
GX has positioned
the Guard as an
operational force with
skills as varied as a
Swiss army knife.
GX is the only consistent print record of the
Guard’s most courageous service since WWII.
We have chronicled thousands of personal legacies,
while integrating all of them into one tremendous Guard story.
GX is the only consistent print record of the
Guard’s most courageous service since WWII.
MORE THAN 90% OF
READERS FEEL IT IS A
VALUABLE
RECRUITING
AND RETENTION TOOL.
90%
MORE THAN 80% OF
READERS SHARE
THE MAGAZINE WITH
FRIENDS AND FAMILY.
80%90%
MORE THAN 90% OF
READERS FEEL IT IS A
VALUABLE
RECRUITING
AND RETENTION TOOL.
GX READERS TAKE
OWNERSHIP IN
THE MAGAZINE.
WAS CREATED BY:
• Audience/client research
OWNERSHIP
WAS CREATED BY:
• Audience/client research
• Audience involvement
OWNERSHIP
WAS CREATED BY:
• Audience/client research
• Audience involvement
• Audience empowerment
OWNERSHIP
= MAGNETIC EXPERIENCE
+ +
Audience
Empowerment
Audience/Client
Research
Audience
Involvement
Check out iostudio.com
And follow me on Twitter: @keith_kawasaki
ONE ON ONE WITH TWITTER
ONE ON ONE WITH TWITTER
Ann Shoket
@annshoket
Aly Baer
@baer_naked
BUILDING A CONTENT EMPIRE
BUILDING A CONTENT EMPIRE
Lori Greene
@LoriP1025
Pat Connolly
@connollypat
Mary C. Hickey
@AARP
Ann Rubin
@IBM
Melissa Goidel
@mgoidel
Sterling Proffer
Head of Digital, VICE Media
MEMBERS-ONLY
RESEARCH WORKSHOP
MEMBERS-ONLY RESEARCH
WORKSHOP
Keith Sedlak
CMO,
McMURRY/TMG
Ryan Petersen
Senior Manager, Content
Marketing, CDW
John Von Brachel
Senior Vice President – Director of
Content Marketing and Integration,
Bank of America Global Wealth &
Investment Management
Georgia
Galanoudis
Managing Director,
Imprint
Jacquie Loch
VP & Group
Publisher,
TC Media
Jaci Ponzoni
SVP of Custom
Content, Pace
Andy Seibert
Managing Partner,
Imprint
Joe Stella
VP of New
Business, GLC
MEMBERS-ONLY RESEARCH
WORKSHOP
Content Chaos: Navigating the Path to Engagement - Tuesday 24th March

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Content Chaos: Navigating the Path to Engagement - Tuesday 24th March