The document summarizes key findings from a survey of the Belgian contact center market in 2012. It finds that:
1) The Belgian contact center market is growing between 4.5-7.5% in 2012.
2) There were 756 contact centers identified in Belgium employing over 25,000 people, with an average size of 83 positions.
3) Most companies (76%) have an in-house contact center, while 24% outsource customer services.
In the third quarter of 2011:
- Tele2's group net sales grew 6% and EBITDA grew 8% reaching an all-time high.
- The Russian subscriber base reached 20.4 million customers and Kazakhstan surpassed 1 million customers.
- Tele2 acquired Network Norway, integrating operations to achieve synergies and align with long-term targets.
This document provides an overview of Tele2 AB's financial performance in Q3 2012. Some key points:
1) Tele2 added 1.5 million net mobile customers in Q3, bringing its total customer base to 37.7 million.
2) Group net sales grew 9% excluding exchange rates to SEK 10,906 million. EBITDA was SEK 3,002 million with a 28% margin.
3) In Russia, Tele2 added 710,000 net customers and increased EBITDA margin to 38%, with ARPU continuing 4% annual growth.
TIM Fiber provides TIM Brasil with opportunities to accelerate growth in several areas: 1) mobile data business acceleration by providing higher speeds and capacity; 2) launching a residential broadband business in an underserved market; and 3) accelerating the corporate segment by providing fiber connectivity. TIM Fiber leverages TIM's existing fiber network of over 40,000 km to provide broadband connectivity in a capital efficient manner with marginal incremental capex required. This fiber network strengthens TIM's network and allows opportunities to increase revenue and shareholder value.
This document discusses strategies for maximizing customer retention through effective churn management. It notes that companies can boost retention rates, reduce acquisition costs, and gain market share by addressing the root causes of customer attrition. This involves applying targeted treatment strategies across all customer touchpoints in a coordinated effort to improve the customer experience. The document outlines challenges such as increasing customer expectations and ease of switching providers. It then discusses the need for a strategic approach involving senior leadership, tools for customer insight, tailored retention marketing, and coordinated multi-channel interactions. Case studies demonstrate how leading companies have reduced churn by 15-30% through these types of strategic retention programs.
Tele2 AB reported its financial results for the first quarter of 2012. Net sales grew 8% to SEK 10.5 billion for the group. EBITDA was SEK 2.57 billion, equivalent to a 25% margin. Tele2 Russia added 304,000 customers in Q1 and continued diversifying its credit portfolio. Tele2 Sweden had a temporary campaign that added 65,000 postpaid subscriptions. Tele2 Netherlands saw mobile growth in high value postpaid segments and secured a government contract.
The document provides an overview of Tele2 AB's financial performance in Q4 2012. Some key points:
- Tele2 added 0.7 million mobile customers in Q4, reaching a total of 38.2 million customers.
- Net sales grew 6% to SEK 11.275 billion in Q4. EBITDA was SEK 2.672 billion, a 24% margin.
- In Russia, strong customer growth of 373,000 led to a 22.7 million subscriber base. EBITDA margin was stable at 37%.
- In Sweden, mobile service revenue grew 5% despite prepaid decline. EBITDA was SEK 859 million at a 29% margin.
- In
The Nordic market area represents 36% of Tele2's total revenue in Q2 2009. Tele2 Sweden aims to return to growth by capitalizing on its customer base and building out its own infrastructure in Norway. In Sweden, Tele2 will focus on maintaining its strong prepaid margins while growing its postpaid business to increase long-term revenue and cash flow. Tele2 provides the best deals through competitive pricing and multi-channel distribution to grow its customer base and market share.
In the third quarter of 2011:
- Tele2's group net sales grew 6% and EBITDA grew 8% reaching an all-time high.
- The Russian subscriber base reached 20.4 million customers and Kazakhstan surpassed 1 million customers.
- Tele2 acquired Network Norway, integrating operations to achieve synergies and align with long-term targets.
This document provides an overview of Tele2 AB's financial performance in Q3 2012. Some key points:
1) Tele2 added 1.5 million net mobile customers in Q3, bringing its total customer base to 37.7 million.
2) Group net sales grew 9% excluding exchange rates to SEK 10,906 million. EBITDA was SEK 3,002 million with a 28% margin.
3) In Russia, Tele2 added 710,000 net customers and increased EBITDA margin to 38%, with ARPU continuing 4% annual growth.
TIM Fiber provides TIM Brasil with opportunities to accelerate growth in several areas: 1) mobile data business acceleration by providing higher speeds and capacity; 2) launching a residential broadband business in an underserved market; and 3) accelerating the corporate segment by providing fiber connectivity. TIM Fiber leverages TIM's existing fiber network of over 40,000 km to provide broadband connectivity in a capital efficient manner with marginal incremental capex required. This fiber network strengthens TIM's network and allows opportunities to increase revenue and shareholder value.
This document discusses strategies for maximizing customer retention through effective churn management. It notes that companies can boost retention rates, reduce acquisition costs, and gain market share by addressing the root causes of customer attrition. This involves applying targeted treatment strategies across all customer touchpoints in a coordinated effort to improve the customer experience. The document outlines challenges such as increasing customer expectations and ease of switching providers. It then discusses the need for a strategic approach involving senior leadership, tools for customer insight, tailored retention marketing, and coordinated multi-channel interactions. Case studies demonstrate how leading companies have reduced churn by 15-30% through these types of strategic retention programs.
Tele2 AB reported its financial results for the first quarter of 2012. Net sales grew 8% to SEK 10.5 billion for the group. EBITDA was SEK 2.57 billion, equivalent to a 25% margin. Tele2 Russia added 304,000 customers in Q1 and continued diversifying its credit portfolio. Tele2 Sweden had a temporary campaign that added 65,000 postpaid subscriptions. Tele2 Netherlands saw mobile growth in high value postpaid segments and secured a government contract.
The document provides an overview of Tele2 AB's financial performance in Q4 2012. Some key points:
- Tele2 added 0.7 million mobile customers in Q4, reaching a total of 38.2 million customers.
- Net sales grew 6% to SEK 11.275 billion in Q4. EBITDA was SEK 2.672 billion, a 24% margin.
- In Russia, strong customer growth of 373,000 led to a 22.7 million subscriber base. EBITDA margin was stable at 37%.
- In Sweden, mobile service revenue grew 5% despite prepaid decline. EBITDA was SEK 859 million at a 29% margin.
- In
The Nordic market area represents 36% of Tele2's total revenue in Q2 2009. Tele2 Sweden aims to return to growth by capitalizing on its customer base and building out its own infrastructure in Norway. In Sweden, Tele2 will focus on maintaining its strong prepaid margins while growing its postpaid business to increase long-term revenue and cash flow. Tele2 provides the best deals through competitive pricing and multi-channel distribution to grow its customer base and market share.
Tele2 AB - Presentation on Citigroup TMT conference 20120320Tele2
Tele2 offers telecom products and services including mobile and fixed telephony, broadband, and related services. It has 34 million customers across 11 countries in Europe and Central Asia. In 2011, Tele2 had sales of SEK 40.8 billion and EBITDA of SEK 10.9 billion. The company focuses on growing its customer base, expanding 4G networks, and evaluating opportunities for growth through acquisitions and new licenses.
2010 PLS Career Summit: Chris Slatter, Senior Analyst, EduventuresPearson North America
This document summarizes a presentation on new programs and market opportunities in online higher education. It discusses areas of focus for learning collaboratives, growth in various online credential programs, factors influencing future online market growth, and the role of for-profit providers in expanding access. Key fields like business and education are predicted to continue dominating the online master's market, while additional innovation may be needed to sustain rapid growth beyond 2015.
Tele2 AB reported its financial results for the fourth quarter of 2011. Net sales grew 8% year-over-year to SEK 10,839 million. EBITDA was SEK 2,791 million, with an EBITDA margin of 26%. Tele2's customer base reached 34.1 million customers. In Russia, Tele2's subscriber base grew to 20.6 million customers, representing 28% of total net sales. Tele2 expects its Russian operations to reach 21.5-22 million subscribers in 2012 with EBITDA margins of 39-40%. In the Nordic region, Tele2 integrated its Norwegian operations and grew its Swedish mobile customer base, expecting continued growth in 2012.
Will Hutton - London Child Poverty Conference Civic Agenda
Will Hutton discusses the need for reforming capitalism in the wake of the financial crisis. He argues that risk must be socialized for ordinary citizens and that there needs to be a value system of equity underlying the ecosystem that supports capitalism. The rise of "bad capitalism" led to an unsustainable model in the banking sector focused on high leverage, large trading books, and outsized compensation.
Direct mail and distance selling are evolving due to trends in online shopping. While traditional mail order is declining, the internet is becoming the dominant channel for distance selling. Many retailers have adopted multi-channel strategies, integrating online, catalog, and brick-and-mortar retail to benefit both customers and businesses. Security, delivery, and building customer trust remain important issues for online commerce to continue growing across Europe and worldwide.
This document discusses the importance of direct mail (DM) in marketing campaigns. It contains the following key points:
1) DM represents 39% of total media investments in Belgium and is considered the most efficient media for short-term sales and retention.
2) Despite economic crisis, DM investments have increased 2.4% from the first half of 2008 to the first half of 2009.
3) Customer surveys found DM to be the preferred informative channel over other media in most business sectors.
OHL Brasil is the second largest toll road operator in Brazil, operating 1,147 km of toll roads. In the third quarter of 2006, traffic grew 8.6% over the previous quarter and net services revenue increased 7.7%. Adjusted EBITDA was R$73.2 million with a margin of 66.9%. While net income declined 5.8% compared to the prior year third quarter, the company remains financially strong with continued investment in expanding and upgrading its toll road network.
The document discusses how hotels need to adapt to changing market conditions and increasing use of technology. It summarizes that:
1) Hotels cannot assume they will follow the same recovery path as before and must seize new opportunities from shifting to online/direct distribution.
2) By 2010, 50% of leisure bookings worldwide are expected to be made online, so hotels need their websites and mobile access to be optimized to attract customers.
3) Hotels should focus on having an effective internet strategy, driving traffic to their websites, optimizing conversion rates, and ensuring their sites and booking capabilities are up-to-date.
Staying at home is not an option: Helping merchants boost cross-border e-com...webwinkelvakdag
Manuel Bonnin highlights various distribution options and customer-driven service features that are available to help Dutch-based merchants achieve greater online sales within and beyond Europe.
In depth appreciation of the key trends driving cross-border e-commerce. Assessment of the barriers that still exist, and how merchants (SMEs and larger sellers) can benefit from an effective high-quality parcels network.
The document summarizes renewable energy and energy efficiency investment opportunities in Morocco. Morocco imports a large portion of its energy needs and aims to reduce its dependence on imports through developing renewable sources like wind and solar. Morocco has significant potential for wind and solar energy due to its unique location and climate. The country also has a goal of reducing energy consumption 12% by 2020 through national energy efficiency programs focused on industry, transport, and residential sectors.
Gen Y consumers are most likely to see value in mobile wallets, with 39% of Gen Y respondents citing mobile wallets as extremely or very valuable compared to 21% of Gen X, 18% of baby boomers, 14% of traditionalists, and 3% of the total population. Potential for remote deposit capture resides most with Gen Y consumers, with 31% of Gen Y respondents indicating they are extremely or very likely to use remote deposit capture compared to 18% of the total population and lower percentages for other generations. The top five banks and credit unions have the highest mobile penetration rates, with over 60% of their customers having a smartphone or tablet compared to around 50% of customers of community banks and regional banks, and
02 10 30 linus gregoriadis - omma display londonMediaPost
The document is a presentation on the state of display advertising given by Linus Gregoriadis of Econsultancy. The summary is:
1) The display advertising market is growing rapidly and is expected to increase to 41% of internet advertising by 2014.
2) Real-time bidding (RTB) is growing significantly and Facebook has launched RTB capabilities.
3) Marketers recognize the importance of an integrated approach across websites, email, social media, search, and mobile to provide consumers with a seamless experience.
The document outlines Greece's Broadband Action Plan to 2008. It aimed to increase broadband penetration from 0.1-0.2% in 2004 to convergence with the EU average by 2009. Key steps included leveraging competition to lower prices 80% by 2007, and a €450M plan to develop infrastructure in underserved areas, increase coverage to 90% by 2008, and stimulate demand. The plan divided Greece into 7 regions for competitive bidding to ensure coverage by at least 3 providers per region.
The document summarizes the Bulgarian EAS (enterprise application software) market outlook. It finds that the EAS market grew 1.7% in 2008 to $18.22 million despite economic slowdown. SAP was the leading vendor with 34.5% market share while Microsoft saw the fastest growth. The ERM (enterprise resource management) segment remained the largest but SCM and OMA saw stronger growth. Most EAS spending came from manufacturing and wholesale industries while the small business segment remained underpenetrated. The document provides recommendations on improving IT alignment with business needs and reducing costs.
Potential consequences of capacity mechanisms Arndt von SchemdeInnovation Norway
1) Market integration and new interconnections like the Nordlink cable between Germany and Norway provide significant benefits through more efficient utilization of generation resources, increased competition, and lower consumer prices across Northwestern Europe and the EU.
2) New interconnections create value by exploiting hourly, daily, and seasonal price differences and helping integrate intermittent renewable resources. However, localized capacity markets could reduce this value by limiting cross-border competition and revenue opportunities.
3) Capacity mechanisms should not promote purely local solutions and should not distort the incentives created by market integration and interconnections. Coordinated, cross-border capacity markets are preferable to avoid increased costs over both the short and long-term.
The document discusses a report on online financial customer behavior in Europe from a survey of over 4,800 online finance users across 6 countries. Financial services experts expect online sales of financial products to double by 2011 to 30% of all sales. While experts say online sales do not significantly impact branch networks currently, half believe they will decrease branch numbers and 31% believe they will decrease branch sizes. Experts increasingly see the internet as a sales channel rather than just an information source. The document examines which financial products online users claim to have purchased in 2007 and which they find most attractive to purchase fully online.
The Light Agency has identified an opportunity to generate £60 million for Retail Partners like Carrefour over five years through a mobile marketing service called M BAR GO that requires no capital investment. M BAR GO allows targeted digital coupons to be sent to opted-in mobile phones and redeemed at point of sale. It has been successful for Sainsbury's, increasing membership, basket size, and sales. The Light Agency proposes to fund integration costs and share 30-50% of revenue with Carrefour, estimated at £3.45-23 million annually based on projected membership growth over four years.
The document provides an overview of Tele2's financial performance in Q1 2011. Key points include:
- Group customer base grew to over 31 million, with net additions of 399,000. Currency-adjusted sales and EBITDA grew 7% and 11% respectively.
- In Russia, Tele2 added 547,000 customers and saw currency-adjusted sales growth of 27%.
- In Sweden, mobile revenue grew 17% with 45,000 postpaid additions, though EBITDA margin fell to 30% due to increased smartphone customers and costs.
- The document reviews Tele2's expansion opportunities in Russia through regional licenses and provides an overview of the Swedish mobile market trends.
The document discusses how hotels need to adapt to changing trends in travel distribution and technology. It summarizes that (1) distribution is rapidly moving online, (2) 50% of leisure bookings will be made online by 2010, and (3) hotels need to focus on optimizing their internet strategy, website booking capabilities, and mobile access to remain competitive.
The document provides an overview of Tele2's business for investors. It discusses Tele2's operations across multiple markets in Europe and Eurasia, with a focus on its growth in Russia and the Nordic region. Financial highlights from Q1 2010 show increased EBITDA and normalized EBIT margins year-over-year. Tele2 reiterates its goals of achieving price leadership, high network quality, and targeting a top 2 market share position in individual countries.
Tele2 AB - Presentation on Citigroup TMT conference 20120320Tele2
Tele2 offers telecom products and services including mobile and fixed telephony, broadband, and related services. It has 34 million customers across 11 countries in Europe and Central Asia. In 2011, Tele2 had sales of SEK 40.8 billion and EBITDA of SEK 10.9 billion. The company focuses on growing its customer base, expanding 4G networks, and evaluating opportunities for growth through acquisitions and new licenses.
2010 PLS Career Summit: Chris Slatter, Senior Analyst, EduventuresPearson North America
This document summarizes a presentation on new programs and market opportunities in online higher education. It discusses areas of focus for learning collaboratives, growth in various online credential programs, factors influencing future online market growth, and the role of for-profit providers in expanding access. Key fields like business and education are predicted to continue dominating the online master's market, while additional innovation may be needed to sustain rapid growth beyond 2015.
Tele2 AB reported its financial results for the fourth quarter of 2011. Net sales grew 8% year-over-year to SEK 10,839 million. EBITDA was SEK 2,791 million, with an EBITDA margin of 26%. Tele2's customer base reached 34.1 million customers. In Russia, Tele2's subscriber base grew to 20.6 million customers, representing 28% of total net sales. Tele2 expects its Russian operations to reach 21.5-22 million subscribers in 2012 with EBITDA margins of 39-40%. In the Nordic region, Tele2 integrated its Norwegian operations and grew its Swedish mobile customer base, expecting continued growth in 2012.
Will Hutton - London Child Poverty Conference Civic Agenda
Will Hutton discusses the need for reforming capitalism in the wake of the financial crisis. He argues that risk must be socialized for ordinary citizens and that there needs to be a value system of equity underlying the ecosystem that supports capitalism. The rise of "bad capitalism" led to an unsustainable model in the banking sector focused on high leverage, large trading books, and outsized compensation.
Direct mail and distance selling are evolving due to trends in online shopping. While traditional mail order is declining, the internet is becoming the dominant channel for distance selling. Many retailers have adopted multi-channel strategies, integrating online, catalog, and brick-and-mortar retail to benefit both customers and businesses. Security, delivery, and building customer trust remain important issues for online commerce to continue growing across Europe and worldwide.
This document discusses the importance of direct mail (DM) in marketing campaigns. It contains the following key points:
1) DM represents 39% of total media investments in Belgium and is considered the most efficient media for short-term sales and retention.
2) Despite economic crisis, DM investments have increased 2.4% from the first half of 2008 to the first half of 2009.
3) Customer surveys found DM to be the preferred informative channel over other media in most business sectors.
OHL Brasil is the second largest toll road operator in Brazil, operating 1,147 km of toll roads. In the third quarter of 2006, traffic grew 8.6% over the previous quarter and net services revenue increased 7.7%. Adjusted EBITDA was R$73.2 million with a margin of 66.9%. While net income declined 5.8% compared to the prior year third quarter, the company remains financially strong with continued investment in expanding and upgrading its toll road network.
The document discusses how hotels need to adapt to changing market conditions and increasing use of technology. It summarizes that:
1) Hotels cannot assume they will follow the same recovery path as before and must seize new opportunities from shifting to online/direct distribution.
2) By 2010, 50% of leisure bookings worldwide are expected to be made online, so hotels need their websites and mobile access to be optimized to attract customers.
3) Hotels should focus on having an effective internet strategy, driving traffic to their websites, optimizing conversion rates, and ensuring their sites and booking capabilities are up-to-date.
Staying at home is not an option: Helping merchants boost cross-border e-com...webwinkelvakdag
Manuel Bonnin highlights various distribution options and customer-driven service features that are available to help Dutch-based merchants achieve greater online sales within and beyond Europe.
In depth appreciation of the key trends driving cross-border e-commerce. Assessment of the barriers that still exist, and how merchants (SMEs and larger sellers) can benefit from an effective high-quality parcels network.
The document summarizes renewable energy and energy efficiency investment opportunities in Morocco. Morocco imports a large portion of its energy needs and aims to reduce its dependence on imports through developing renewable sources like wind and solar. Morocco has significant potential for wind and solar energy due to its unique location and climate. The country also has a goal of reducing energy consumption 12% by 2020 through national energy efficiency programs focused on industry, transport, and residential sectors.
Gen Y consumers are most likely to see value in mobile wallets, with 39% of Gen Y respondents citing mobile wallets as extremely or very valuable compared to 21% of Gen X, 18% of baby boomers, 14% of traditionalists, and 3% of the total population. Potential for remote deposit capture resides most with Gen Y consumers, with 31% of Gen Y respondents indicating they are extremely or very likely to use remote deposit capture compared to 18% of the total population and lower percentages for other generations. The top five banks and credit unions have the highest mobile penetration rates, with over 60% of their customers having a smartphone or tablet compared to around 50% of customers of community banks and regional banks, and
02 10 30 linus gregoriadis - omma display londonMediaPost
The document is a presentation on the state of display advertising given by Linus Gregoriadis of Econsultancy. The summary is:
1) The display advertising market is growing rapidly and is expected to increase to 41% of internet advertising by 2014.
2) Real-time bidding (RTB) is growing significantly and Facebook has launched RTB capabilities.
3) Marketers recognize the importance of an integrated approach across websites, email, social media, search, and mobile to provide consumers with a seamless experience.
The document outlines Greece's Broadband Action Plan to 2008. It aimed to increase broadband penetration from 0.1-0.2% in 2004 to convergence with the EU average by 2009. Key steps included leveraging competition to lower prices 80% by 2007, and a €450M plan to develop infrastructure in underserved areas, increase coverage to 90% by 2008, and stimulate demand. The plan divided Greece into 7 regions for competitive bidding to ensure coverage by at least 3 providers per region.
The document summarizes the Bulgarian EAS (enterprise application software) market outlook. It finds that the EAS market grew 1.7% in 2008 to $18.22 million despite economic slowdown. SAP was the leading vendor with 34.5% market share while Microsoft saw the fastest growth. The ERM (enterprise resource management) segment remained the largest but SCM and OMA saw stronger growth. Most EAS spending came from manufacturing and wholesale industries while the small business segment remained underpenetrated. The document provides recommendations on improving IT alignment with business needs and reducing costs.
Potential consequences of capacity mechanisms Arndt von SchemdeInnovation Norway
1) Market integration and new interconnections like the Nordlink cable between Germany and Norway provide significant benefits through more efficient utilization of generation resources, increased competition, and lower consumer prices across Northwestern Europe and the EU.
2) New interconnections create value by exploiting hourly, daily, and seasonal price differences and helping integrate intermittent renewable resources. However, localized capacity markets could reduce this value by limiting cross-border competition and revenue opportunities.
3) Capacity mechanisms should not promote purely local solutions and should not distort the incentives created by market integration and interconnections. Coordinated, cross-border capacity markets are preferable to avoid increased costs over both the short and long-term.
The document discusses a report on online financial customer behavior in Europe from a survey of over 4,800 online finance users across 6 countries. Financial services experts expect online sales of financial products to double by 2011 to 30% of all sales. While experts say online sales do not significantly impact branch networks currently, half believe they will decrease branch numbers and 31% believe they will decrease branch sizes. Experts increasingly see the internet as a sales channel rather than just an information source. The document examines which financial products online users claim to have purchased in 2007 and which they find most attractive to purchase fully online.
The Light Agency has identified an opportunity to generate £60 million for Retail Partners like Carrefour over five years through a mobile marketing service called M BAR GO that requires no capital investment. M BAR GO allows targeted digital coupons to be sent to opted-in mobile phones and redeemed at point of sale. It has been successful for Sainsbury's, increasing membership, basket size, and sales. The Light Agency proposes to fund integration costs and share 30-50% of revenue with Carrefour, estimated at £3.45-23 million annually based on projected membership growth over four years.
The document provides an overview of Tele2's financial performance in Q1 2011. Key points include:
- Group customer base grew to over 31 million, with net additions of 399,000. Currency-adjusted sales and EBITDA grew 7% and 11% respectively.
- In Russia, Tele2 added 547,000 customers and saw currency-adjusted sales growth of 27%.
- In Sweden, mobile revenue grew 17% with 45,000 postpaid additions, though EBITDA margin fell to 30% due to increased smartphone customers and costs.
- The document reviews Tele2's expansion opportunities in Russia through regional licenses and provides an overview of the Swedish mobile market trends.
The document discusses how hotels need to adapt to changing trends in travel distribution and technology. It summarizes that (1) distribution is rapidly moving online, (2) 50% of leisure bookings will be made online by 2010, and (3) hotels need to focus on optimizing their internet strategy, website booking capabilities, and mobile access to remain competitive.
The document provides an overview of Tele2's business for investors. It discusses Tele2's operations across multiple markets in Europe and Eurasia, with a focus on its growth in Russia and the Nordic region. Financial highlights from Q1 2010 show increased EBITDA and normalized EBIT margins year-over-year. Tele2 reiterates its goals of achieving price leadership, high network quality, and targeting a top 2 market share position in individual countries.
This document discusses e-commerce trends in Belgium based on data from 2012-2013. It finds that smartphone and tablet adoption increased significantly, with nearly 3 million mobile internet devices used in Belgium by 2012. Online sales of technical consumer goods grew substantially, representing 17% of total sales in Europe. In Belgium specifically, internet sales of these products increased 19% in 2012, with pure online retailers seeing an 18% rise and click-and-brick retailers a 21% increase. However, pure online players still only accounted for 3.7% of sales in Belgium, compared to 12.6% in the Netherlands.
The document summarizes online usage trends in Canada from Q4 2009 to Q4 2010. It found that the number of total internet users grew slightly, with the largest growth among those aged 55 and older, up 12%. Several categories saw large increases in unique visitors, particularly political news sites, which were up 47%. Social networking and blog sites also continued growing, with more time spent on blogs, which saw a 58% increase in minutes.
Hemas Group is a diversified conglomerate operating in Sri Lanka with businesses in FMCG, healthcare, transportation, leisure and power generation. The document provides an overview of the group highlighting its various business segments, key financial statistics and growth strategies. It summarizes the performance of each business segment for the financial year 2010/2011 and outlines expansion plans. The group aims to consolidate market leadership positions and pursue opportunities for growth across its portfolio.
Hemas Group is a diversified conglomerate operating in Sri Lanka with businesses in FMCG, healthcare, transportation, leisure and power generation. The document provides an overview of the group highlighting its various business segments, key financial statistics and growth strategies. It summarizes the performance of each business segment for the financial year 2010/2011 and outlines expansion plans. The group aims to consolidate market leadership positions and pursue opportunities for growth across its portfolio.
The global PV market is growing rapidly, led by Germany, Italy, Czech Republic, and the US, which accounted for 76% of total installations in 2010. While these major markets are expected to see continued growth in 2011, policy changes will reduce incentives and drive down solar prices. The document analyzes market dynamics and incentive cuts and concludes that high demand will continue through October 2010 due to attractive returns, but prices must decrease in late 2010 and 2011 to maintain reasonable returns given lower incentives.
Kpn Group Belgium - Strategy Seminar presentationPablo CG
Final presentation on the strategy for the KPN Group Belgium in the Strategy seminar at the Solvay Brussels School of Economics and Management (MA2 students).
Team:
Céline Abi Abdallah
Pablo Castiel Gazier
Eugénie Verhasselt
Jean-Charles Vanderlinden
Total revenue for the year ended March 31, 2004 was Rs. 764 crores, up 24% from the previous year. Revenue from customer services increased from 54% to 63% of total revenue. Profit before tax was up 16% to Rs. 65.7 crores and profit after tax was up 30% to Rs. 48 crores. Margins improved with operating margins at 8.2%, PBT margins at 9% and PAT margins at 6.3%. Earnings per share increased 39% to Rs. 31.38 and book value per share increased 31% to Rs. 107.
A taster of the results from IAB & MMA supported research into the UK mobile advertising market (June 2009).
If you want to buy the full report then contact James Cameron on james@camerjam.com
This document provides details from an executives survey conducted in 2012, including:
- The methodology involved surveying over 1,200 executives from private companies with more than 10 employees between March 2011 and February 2012.
- Key details about the target executive population, including that over half manage 10 or more employees, have higher education, and have an average income over €3,000 per month.
- Profile information about the surveyed executives, including their industries, ages mostly between 35-54, education levels, and gender being majority male.
- Information about HUMO magazine's reach among executives, including it having over 28% weekly readership among executives.
Presented during the High Performance Marketing Conference 2012, organized by Accenture on February 9th 2012. This presentation was given by Jarno Zange of ABN Amro, and discussed Multi channel transformation and the boost of mobile.
Borderless Digital Commerce - Walter Devenuto, President EMOTAWalter Devenuto
Opening Presentation at the International E-Commerce Forum in Barcelona on 14th March 2013, with up-to-date stastistics on the European e-commerce market, most important trends and best practices in international online retail, and an overview of EMOTA lobbying activities for e-commerce with the European Union institutions
2010.gada Latvijas mediju reklāmas tirgus prognozesStarcom
Latvijas mediju reklāmas tirgus apjomi, sākot no 2005.gada līdz 2010.gadam. Apkopoti LRA un TNS Latvija, publiskotie tirgus dati un mediju aģentūras Starcom prognozes.
The document discusses Ireland's need for fiscal consolidation given its large budget deficit and rising debt levels. It notes that without policy changes, Ireland's general government budget deficit will exceed 10% of GDP in 2009 and its gross government debt will reach around 50% of GDP. If annual borrowing remains above 10% of GDP, Ireland's debt could reach 100% of GDP fairly quickly. The document argues that significant cuts to current and capital government spending are required to reduce borrowing and contain the growth of debt. Further tax increases may also be needed to achieve fiscal consolidation.
The document analyzes why Japan is not like Greece in facing its debt crisis and argues that Japan can sustain its debt for the following key reasons: 1) Japan has a large trade surplus and net international asset position that can finance its debt, 2) interest payments on Japan's debt remain low despite rising debt levels, and 3) Japan has policy tools like quantitative easing to boost demand and reduce deflationary pressures. However, the document notes Japan's growth remains weak with productivity gains slowing.
This document discusses mobile advertising in the UK. It provides an overview of Somo Ltd, a mobile marketing agency, and its services. It also covers the growing UK smartphone market and the revenue opportunities from mobile advertising. Some key points include:
- Somo Ltd is a full service mobile marketing agency that provides strategic consultancy, mobile websites, applications, creative services, advertising campaigns, and measurement/optimization.
- The UK smartphone market is one of the largest in Europe, with 34% of mobile devices being smartphones. This drives significant revenue opportunities for mobile advertising.
- Applications and app stores are major drivers of brands moving to smartphones, with the average user installing 7 new apps per month. Global mobile app
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AI Transformation Playbook: Thinking AI-First for Your BusinessArijit Dutta
I dive into how businesses can stay competitive by integrating AI into their core processes. From identifying the right approach to building collaborative teams and recognizing common pitfalls, this guide has got you covered. AI transformation is a journey, and this playbook is here to help you navigate it successfully.
During the budget session of 2024-25, the finance minister, Nirmala Sitharaman, introduced the “solar Rooftop scheme,” also known as “PM Surya Ghar Muft Bijli Yojana.” It is a subsidy offered to those who wish to put up solar panels in their homes using domestic power systems. Additionally, adopting photovoltaic technology at home allows you to lower your monthly electricity expenses. Today in this blog we will talk all about what is the PM Surya Ghar Muft Bijli Yojana. How does it work? Who is eligible for this yojana and all the other things related to this scheme?
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineCIOWomenMagazine
In this article, we will dive into the extraordinary life of Ellen Burstyn, where the curtains rise on a story that's far more attractive than any script.
High-Quality IPTV Monthly Subscription for $15advik4387
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The Most Inspiring Entrepreneurs to Follow in 2024.pdfthesiliconleaders
In a world where the potential of youth innovation remains vastly untouched, there emerges a guiding light in the form of Norm Goldstein, the Founder and CEO of EduNetwork Partners. His dedication to this cause has earned him recognition as a Congressional Leadership Award recipient.
Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...Niswey
50 million companies worldwide leverage WhatsApp as a key marketing channel. You may have considered adding it to your marketing mix, or probably already driving impressive conversions with WhatsApp.
But wait. What happens when you fully integrate your WhatsApp campaigns with HubSpot?
That's exactly what we explored in this session.
We take a look at everything that you need to know in order to deploy effective WhatsApp marketing strategies, and integrate it with your buyer journey in HubSpot. From technical requirements to innovative campaign strategies, to advanced campaign reporting - we discuss all that and more, to leverage WhatsApp for maximum impact. Check out more details about the event here https://events.hubspot.com/events/details/hubspot-new-delhi-presents-unlocking-whatsapp-marketing-with-hubspot-integrating-messaging-into-your-marketing-strategy/
The Steadfast and Reliable Bull: Taurus Zodiac Signmy Pandit
Explore the steadfast and reliable nature of the Taurus Zodiac Sign. Discover the personality traits, key dates, and horoscope insights that define the determined and practical Taurus, and learn how their grounded nature makes them the anchor of the zodiac.
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...BBPMedia1
Nathalie zal delen hoe DEI en ESG een fundamentele rol kunnen spelen in je merkstrategie en je de juiste aansluiting kan creëren met je doelgroep. Door middel van voorbeelden en simpele handvatten toont ze hoe dit in jouw organisatie toegepast kan worden.