SlideShare a Scribd company logo
Sharp Shooters 
Statistical tests & graphical analyses on 
Consumer Behavior
Survey Report 
PLAY OR WANT TO PLAY POOL? 
21 
10 
YES NO 
Survey Conducted on 40 students & 7 
faculty members of LM Thapar School 
of Management , Derabassi. 
• 33 candidates(all students) respond 
86% 
14% 
Ratio 
Male 
Female 
to the survey. 
Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011
Survey Report 
• None of the female candidate is employed/ have source of 
income. 
• 5 male candidates out of 21 have source of income . 
• 16 candidates are depended for income. 
• Separating sample demographically we found 18 students 
belong to “Hindu” cast & 3 students are “Sikhs”. None of 
student is from any other category. 
Income(In Rs.) 
76% 
24% 
Not Applicable 0-10000 
RELIGION 
Hindu 
86% 
Sikh 
14% 
Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011
Interset towards billiards/pool 
24% 
5% 
9% 
5% 
57% 
Once a month 
Every now & then 
Can't say 
Once a week 
Survey Report 
Spending behavior of students 
38% 
19% 
43% 
Rs. 50 Rs. 100 Rs. 150 
• Pie Chart shows the interest of students , how frequently they love to play games. 
• Bar graph explains the spending attitude of students. 
Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011
Survey Report 
Behavior towards 
choice of meal 
5% 
27% 
5% 
58% 5% 
Snacks 
Soft drinks 
hard drinks 
Snacks with soft 
drinks 
Snacks with hard 
drinks 
Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011 
Need of meal 
90% 
10% 
Yes No 
Attitude towards the need of “snacks & beverages” while playing pool/cards.
Attitude towards Sharp Shooters(Attribute Cleanliness) 
14% 
5% 
14% 
10% 
57% 
Low priority Level 2 Level 3 Level 4 Highly needed 
• 57% of students want the environment and 
Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011 
the surroundings should be clean. 
• Cleanliness attribute dominant the need of 
Air-condition.
Attitude towards Sharp Shooters(Attribute Air Condition) 
10 
8 
6 
4 
2 
0 
Low priority Level 2 Level 3 Level 4 Highly 
needed 
Need of Air Condition 
Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011 
19% 
10% 
14% 
14% 
43% 
Low priority Level 2 Level 3 
Level 4 Highly needed 
Majority of students from above survey clearly shows that Air Condition is necessary for 
Efficiency of the services.
Attitude towards Sharp Shooters(Attribute Music) 
19% 
10% 
14% 
24% 
33% 
Low priority Level 2 Level 3 Level 4 Highly needed 
• 33% of students want the music to be played 
Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011 
during gaming. 
• it is highly recommended but not as same as 
previous ones.
Attitude towards Sharp Shooters(Attribute Quality Products) 
Low priority 
19% 
Level 2 
5% 
Level 3 
9% 
Level 4 
19% 
Highly 
needed 
48% 
• Students are very conscious about the 
Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011 
products they will be served with. 
• Quality products are the second most highly 
needed attribute with a weightage of 48%
Attitude towards Sharp Shooters(Attribute Interior) 
Low priority 
19% 
Level 2 
5% 
Level 3 
Highly 
needed 
24% 
Level 4 19% 
33% 
Students doesn't prioritize interior as a important 
attribute as compare to others. 
Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011
Attitude towards Sharp Shooters(Attribute Schemes & Benefits) 
Low priority 
28% 
Level 2 
0% 
Level 3 
Highly 
needed 
29% 
Level 4 14% 
29% 
Schemes & benefits are highly needed by the 
students and are important as other attributes. 
Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011
Multiattribute 
Attitude Models 
Beliefs about a product’s attributes or 
features are important because they 
determine the favorability of one’s attitude 
toward the product. 
Find out details about Fishbein & Ideal Point Multiattribute Attitude Model
The Fishbein Multiattribute Attitude Model 
• Ao = attitude toward the object 
• bi = strength of the belief that object has attribute i 
• ei = evaluation of attribute I 
• n = number of salient or important attributes 
 Model proposes that attitude toward an object is based on the summed set of beliefs about the object’s 
attributes weighted by the evaluation of these attributes. 
 Attributes can be any product or brand association.
The Fishbein Multiattribute Attitude Model 
Beliefs 
Attributes Evaluation SharpShooters 
• Air Condition +3 +4 
• Cleanliness +4 +5 
• Music +3 +2 
• Quality Products +5 +4 
• Price +2 +5 
• Interior +1 +1 
• Schemes & Benefits +5 +5 
Total bi*ei score 94
The Fishbein Multiattribute Attitude Model 
• Brand attitude scores (Ao) are calculated by multiplying the belief scores by their corresponding evaluation 
score for each attribute (bi x ei). 
• We calculate 94 as the Brand attitude score for “Sharp Shooters”. we can compare this brand with competitors 
on the basis of Brand Score calculated through Fishbein Model , and find out which brand is more acceptable 
by the customers.
The Ideal Point Multiattribute Attitude Model 
• Ao = attitude toward the object 
• Wi = importance of attribute i 
• Ii = the ‘ideal’ performance on attribute i 
• Xi = belief about product’s actual performance on attribute i 
• n = number of salient attributes 
 Consumers indicate where they believe a product is located on scales representing the various levels of salient 
attributes. 
 The closer the ‘actual’ rating is to the ‘ideal’ ratings, the more favorable the attitude.
The Ideal Point Multiattribute Attitude Model 
Beliefs 
Attributes Importance(Wi) Ideal Point(Ii) SharpShooters 
• Air Condition +4 +3 +4 
• Cleanliness +5 +3 +5 
• Music +3 +3 +2 
• Quality Products +4 +5 +4 
• Price +4 +2 +5 
• Interior +2 +1 +1 
• Schemes & Benefits +5 +4 +5 
Total Wi |Ii-Xi| score 38
The Ideal Point Multiattribute Attitude Model 
 Unlike Fishbein model, where a higher scores indicate more favorable attitudes, lower scores are better under 
the ideal-point model. In fact, the best score a brand can receive is 0. 
 We calculate 38 as the Brand attitude score for “Sharp Shooters”. we can compare this brand with competitors 
on the basis of Brand Score calculated through Ideal Point Model , and find out which brand is more 
acceptable by the customers.
Snapshots
Snapshots
Snapshots 
Link for filling the form 
https://docs.google.com/forms/d/1HPTqCk_KlYGRuGbQ4auHSpw 
fnFPmPlM3W-hDP6gZW-s/formResponse 
Link for checking the list of filled forms 
https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9 
x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011
Snapshots Excel Sheet(double click the sheet to see detail) 
Timestamp 1.Do you play Billiards/ want to 2.Gen tdrye rit in future? 3.Marital Status 4.Occupation 5.Income 6.Religion 7.How much money do you8 .wHaonwt ftroe qsupeenntdly p yeor uh opulary b baislliisa 9/14/2014 13:29:39 Yes Male Single Student 0-10000 Hindu 50 Once a month 
9/14/2014 14:38:37 Yes Male Single Student 0-10000 Hindu 150 Every now and then 
9/14/2014 14:38:51 Yes Male Single Student Not applicable Hindu 50 Can't Say 
9/14/2014 14:41:29 Yes Female Single Student Not applicable Hindu 50 Can't Say 
9/14/2014 14:43:00 Yes Male Single Student 0-10000 Hindu 50 Can't Say 
9/14/2014 14:54:57 No 
9/14/2014 15:03:32 Yes Male Single Student Not applicable Hindu 100 Can't Say 
9/14/2014 15:08:42 Yes Male Single Student Not applicable Hindu 100 Can't Say 
9/14/2014 15:18:36 Yes Female Single Student Not applicable Hindu 100 Once a month 
9/14/2014 15:38:38 Yes Male Single Student Not applicable Sikh 100 Can't Say 
9/14/2014 16:57:27 Yes Male Single Student Not applicable Hindu 50 Can't Say 
9/14/2014 16:59:36 Yes Male Single Student Not applicable Sikh More than 150 Once a week 
9/14/2014 17:15:07 Yes Male Single Student Not applicable Hindu 100 Can't Say 
9/14/2014 17:26:43 No 
9/14/2014 17:26:55 No 
9/14/2014 17:27:31 No 
9/14/2014 17:27:30 No 
9/14/2014 17:27:31 No 
9/14/2014 17:27:33 No 
9/14/2014 17:27:35 No 
9/14/2014 17:27:39 No 
9/14/2014 17:33:40 Yes Male Single Student 0-10000 Hindu 100 Once a month 
9/14/2014 17:36:12 No 
9/14/2014 18:02:22 Yes Male Single Student Not applicable Hindu 50 Can't Say 
9/14/2014 18:25:14 Yes Female Single Student Not applicable Hindu 100 Can't Say 
9/14/2014 19:07:51 Yes Male Single Student Not applicable Hindu 100 Twice or more a week 
9/14/2014 19:39:09 Yes Male Single Student Not applicable Hindu 100 Can't Say 
9/14/2014 22:22:21 Yes Male Single Student Not applicable Hindu 50 Once a month 
9/14/2014 22:32:29 Yes Male Single Student 0-10000 Hindu 50 Once a month 
9/14/2014 23:37:09 Yes Male Single Student Not applicable Sikh 150 Once a week 
9/15/2014 1:40:08 Yes Male Single Student Not applicable Hindu 100 Can't Say
Varun 
501304050

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Consumer Behaviour For Own Business

  • 1. Sharp Shooters Statistical tests & graphical analyses on Consumer Behavior
  • 2. Survey Report PLAY OR WANT TO PLAY POOL? 21 10 YES NO Survey Conducted on 40 students & 7 faculty members of LM Thapar School of Management , Derabassi. • 33 candidates(all students) respond 86% 14% Ratio Male Female to the survey. Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011
  • 3. Survey Report • None of the female candidate is employed/ have source of income. • 5 male candidates out of 21 have source of income . • 16 candidates are depended for income. • Separating sample demographically we found 18 students belong to “Hindu” cast & 3 students are “Sikhs”. None of student is from any other category. Income(In Rs.) 76% 24% Not Applicable 0-10000 RELIGION Hindu 86% Sikh 14% Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011
  • 4. Interset towards billiards/pool 24% 5% 9% 5% 57% Once a month Every now & then Can't say Once a week Survey Report Spending behavior of students 38% 19% 43% Rs. 50 Rs. 100 Rs. 150 • Pie Chart shows the interest of students , how frequently they love to play games. • Bar graph explains the spending attitude of students. Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011
  • 5. Survey Report Behavior towards choice of meal 5% 27% 5% 58% 5% Snacks Soft drinks hard drinks Snacks with soft drinks Snacks with hard drinks Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011 Need of meal 90% 10% Yes No Attitude towards the need of “snacks & beverages” while playing pool/cards.
  • 6. Attitude towards Sharp Shooters(Attribute Cleanliness) 14% 5% 14% 10% 57% Low priority Level 2 Level 3 Level 4 Highly needed • 57% of students want the environment and Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011 the surroundings should be clean. • Cleanliness attribute dominant the need of Air-condition.
  • 7. Attitude towards Sharp Shooters(Attribute Air Condition) 10 8 6 4 2 0 Low priority Level 2 Level 3 Level 4 Highly needed Need of Air Condition Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011 19% 10% 14% 14% 43% Low priority Level 2 Level 3 Level 4 Highly needed Majority of students from above survey clearly shows that Air Condition is necessary for Efficiency of the services.
  • 8. Attitude towards Sharp Shooters(Attribute Music) 19% 10% 14% 24% 33% Low priority Level 2 Level 3 Level 4 Highly needed • 33% of students want the music to be played Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011 during gaming. • it is highly recommended but not as same as previous ones.
  • 9. Attitude towards Sharp Shooters(Attribute Quality Products) Low priority 19% Level 2 5% Level 3 9% Level 4 19% Highly needed 48% • Students are very conscious about the Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011 products they will be served with. • Quality products are the second most highly needed attribute with a weightage of 48%
  • 10. Attitude towards Sharp Shooters(Attribute Interior) Low priority 19% Level 2 5% Level 3 Highly needed 24% Level 4 19% 33% Students doesn't prioritize interior as a important attribute as compare to others. Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011
  • 11. Attitude towards Sharp Shooters(Attribute Schemes & Benefits) Low priority 28% Level 2 0% Level 3 Highly needed 29% Level 4 14% 29% Schemes & benefits are highly needed by the students and are important as other attributes. Source:-https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011
  • 12. Multiattribute Attitude Models Beliefs about a product’s attributes or features are important because they determine the favorability of one’s attitude toward the product. Find out details about Fishbein & Ideal Point Multiattribute Attitude Model
  • 13. The Fishbein Multiattribute Attitude Model • Ao = attitude toward the object • bi = strength of the belief that object has attribute i • ei = evaluation of attribute I • n = number of salient or important attributes  Model proposes that attitude toward an object is based on the summed set of beliefs about the object’s attributes weighted by the evaluation of these attributes.  Attributes can be any product or brand association.
  • 14. The Fishbein Multiattribute Attitude Model Beliefs Attributes Evaluation SharpShooters • Air Condition +3 +4 • Cleanliness +4 +5 • Music +3 +2 • Quality Products +5 +4 • Price +2 +5 • Interior +1 +1 • Schemes & Benefits +5 +5 Total bi*ei score 94
  • 15. The Fishbein Multiattribute Attitude Model • Brand attitude scores (Ao) are calculated by multiplying the belief scores by their corresponding evaluation score for each attribute (bi x ei). • We calculate 94 as the Brand attitude score for “Sharp Shooters”. we can compare this brand with competitors on the basis of Brand Score calculated through Fishbein Model , and find out which brand is more acceptable by the customers.
  • 16. The Ideal Point Multiattribute Attitude Model • Ao = attitude toward the object • Wi = importance of attribute i • Ii = the ‘ideal’ performance on attribute i • Xi = belief about product’s actual performance on attribute i • n = number of salient attributes  Consumers indicate where they believe a product is located on scales representing the various levels of salient attributes.  The closer the ‘actual’ rating is to the ‘ideal’ ratings, the more favorable the attitude.
  • 17. The Ideal Point Multiattribute Attitude Model Beliefs Attributes Importance(Wi) Ideal Point(Ii) SharpShooters • Air Condition +4 +3 +4 • Cleanliness +5 +3 +5 • Music +3 +3 +2 • Quality Products +4 +5 +4 • Price +4 +2 +5 • Interior +2 +1 +1 • Schemes & Benefits +5 +4 +5 Total Wi |Ii-Xi| score 38
  • 18. The Ideal Point Multiattribute Attitude Model  Unlike Fishbein model, where a higher scores indicate more favorable attitudes, lower scores are better under the ideal-point model. In fact, the best score a brand can receive is 0.  We calculate 38 as the Brand attitude score for “Sharp Shooters”. we can compare this brand with competitors on the basis of Brand Score calculated through Ideal Point Model , and find out which brand is more acceptable by the customers.
  • 21. Snapshots Link for filling the form https://docs.google.com/forms/d/1HPTqCk_KlYGRuGbQ4auHSpw fnFPmPlM3W-hDP6gZW-s/formResponse Link for checking the list of filled forms https://docs.google.com/spreadsheets/d/12VWQm5t60EZz8bsp9 x_1wqGlZbZLCDA81oBwSkgzooM/edit#gid=854804011
  • 22. Snapshots Excel Sheet(double click the sheet to see detail) Timestamp 1.Do you play Billiards/ want to 2.Gen tdrye rit in future? 3.Marital Status 4.Occupation 5.Income 6.Religion 7.How much money do you8 .wHaonwt ftroe qsupeenntdly p yeor uh opulary b baislliisa 9/14/2014 13:29:39 Yes Male Single Student 0-10000 Hindu 50 Once a month 9/14/2014 14:38:37 Yes Male Single Student 0-10000 Hindu 150 Every now and then 9/14/2014 14:38:51 Yes Male Single Student Not applicable Hindu 50 Can't Say 9/14/2014 14:41:29 Yes Female Single Student Not applicable Hindu 50 Can't Say 9/14/2014 14:43:00 Yes Male Single Student 0-10000 Hindu 50 Can't Say 9/14/2014 14:54:57 No 9/14/2014 15:03:32 Yes Male Single Student Not applicable Hindu 100 Can't Say 9/14/2014 15:08:42 Yes Male Single Student Not applicable Hindu 100 Can't Say 9/14/2014 15:18:36 Yes Female Single Student Not applicable Hindu 100 Once a month 9/14/2014 15:38:38 Yes Male Single Student Not applicable Sikh 100 Can't Say 9/14/2014 16:57:27 Yes Male Single Student Not applicable Hindu 50 Can't Say 9/14/2014 16:59:36 Yes Male Single Student Not applicable Sikh More than 150 Once a week 9/14/2014 17:15:07 Yes Male Single Student Not applicable Hindu 100 Can't Say 9/14/2014 17:26:43 No 9/14/2014 17:26:55 No 9/14/2014 17:27:31 No 9/14/2014 17:27:30 No 9/14/2014 17:27:31 No 9/14/2014 17:27:33 No 9/14/2014 17:27:35 No 9/14/2014 17:27:39 No 9/14/2014 17:33:40 Yes Male Single Student 0-10000 Hindu 100 Once a month 9/14/2014 17:36:12 No 9/14/2014 18:02:22 Yes Male Single Student Not applicable Hindu 50 Can't Say 9/14/2014 18:25:14 Yes Female Single Student Not applicable Hindu 100 Can't Say 9/14/2014 19:07:51 Yes Male Single Student Not applicable Hindu 100 Twice or more a week 9/14/2014 19:39:09 Yes Male Single Student Not applicable Hindu 100 Can't Say 9/14/2014 22:22:21 Yes Male Single Student Not applicable Hindu 50 Once a month 9/14/2014 22:32:29 Yes Male Single Student 0-10000 Hindu 50 Once a month 9/14/2014 23:37:09 Yes Male Single Student Not applicable Sikh 150 Once a week 9/15/2014 1:40:08 Yes Male Single Student Not applicable Hindu 100 Can't Say

Editor's Notes

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