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Creciendo en la   Red   CiberCiudadana Connecting Congress with Citizens   75th IFLA General Conference and Assembly "Libraries create futures: Building on cultural heritage" Milan, Italy. Tuesday 25 August 2009 Imagen de visualcomplexiti   Soledad   Ferreiro sferreiro @bcn.cl José Miguel   Muga jmuga @bcn.cl
Chile,  Library  of Congress   Population  17.000.000 Congress 1811  38 senators; 120 deputies Library  created in  1883,  261 employees www.bcn.cl   11.130 visits daily
The Chilean Library of Congress  contributes to parliamentary  roles and functions, preserves its legacy and brings Congress  closer to the citizens
2003 : The Speaker of the Senate requested the Library  to bring  Congress  closer to Citizens 2004 : New  vision  and  mission 2005 :  Financial support  from Inter American Development Bank IADB 2008 : A research unit for  products and services  development was created Landmarks for Citizens Work 2009 : A  citizen library  is planned for 2011
Congress  concerns related to citizens  General disenchantment   with politics Politicians ,  Legislative Process not well  regarded and understood  Young people  not voting  Senior Citizens  do not feel taken into account in political decisions
Understanding the community  from people´s  concerns  and not their needs This means Monitoring parliamentary, political, social and technological  trends , Exploring, Checking with peers, Pilot projects and Continuous evaluation  New  Approach  for  the Library
As a  Social Interaction Environment  and not only a refined Repository Where Citizens receive  Contexts Are trained in  New Capabilities And develop  Relationships  that expand their Possibilities for Action New  Approach  for  the Library
People  are not individual consumers of information but rather  nodes in a human network  that collectively interprets and evaluates  their worlds
exp eriences
exp eriences ,[object Object],[object Object],[object Object],[object Object]
Civic  Education
Civic  Education + DESCRIPCION   + OBJETIVOS + SEGMENTO OBJETIVO  + METODOLOGIA  + MANUAL +  BLOG + ESTRUCTURA DE JUEGO + LICEOS PARTICIPANTES + EXPERIENCIA DELIBERA DELIBERA !
Civic  Education
Civic education is not information: it is about making sense Parliamentary work is easier to understand by role playing Civic  Education
UK Australia Canada Chile New Zealand Parliament 2020 participants Research for Civic  Education
http://www.youtube.com/user/CongresoChile   Parliamentarians Citizens ask  your mp
Fostering social networks ,[object Object],[object Object],[object Object],[object Object],Parliamentarians Citizens
Social Web allows conversations,  making and sharing judgements, finding  novelties and disseminating them inside a community
mapudungun Targeted Inclusion http://www.youtube.com/user/CongresoChile
Targeted Inclusion major  leagues http://ligasmayores.bcn.cl/ The library creates conditions for the expression of citizen voices: technological platforms and skill development  sponsoring  a blog for  senior citizens
Targeted Inclusion major  leagues E motions “ I feel alive” “ I relate to peers” “ I communicate with the world of the parliament” “ I can understand the members of parliament” “ I keep away from loneliness” “ I’m out in the world” “ I am an agent that promotes democratic values” “ I can link to the  Congress” http://ligasmayores.bcn.cl/
[object Object],[object Object],Cultivating disclosure  Don Tapscott
Cultivating disclosure
Next Steps Explore 4 questions: 1.   Who is the citizen who visits us , who needs us and who ignores us? 2.   How do we empower citizens in the political arena? 3.   How  do we promote  Congress, parliamentarians and parliamentary democracy? 4.   How do we learn more about our communities?
DjVu image index http://es.wikisource.org/wiki/Índice:El_Gaucho_Martín_Fierro.djvu   Corrected OCR OCR to be corrected
OCR to be corrected http://es.wikisource.org/w/index.php?title=Página:El_Gaucho_Martín_Fierro.djvu/51&action=edit&redlink=1
The challenge is to resolve  conflicts that modernity produces with traditional values Our major challenge is not being “modern”
Soledad   Ferreiro sferreiro @bcn.cl www. bcn. cl José Miguel   Muga jmuga @bcn.cl

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Connecting Congress With Citizens Ifla 2009 Ferreiro Muga

  • 1. Creciendo en la Red CiberCiudadana Connecting Congress with Citizens 75th IFLA General Conference and Assembly "Libraries create futures: Building on cultural heritage" Milan, Italy. Tuesday 25 August 2009 Imagen de visualcomplexiti Soledad Ferreiro sferreiro @bcn.cl José Miguel Muga jmuga @bcn.cl
  • 2. Chile, Library of Congress Population 17.000.000 Congress 1811 38 senators; 120 deputies Library created in 1883, 261 employees www.bcn.cl 11.130 visits daily
  • 3. The Chilean Library of Congress contributes to parliamentary roles and functions, preserves its legacy and brings Congress closer to the citizens
  • 4. 2003 : The Speaker of the Senate requested the Library to bring Congress closer to Citizens 2004 : New vision and mission 2005 : Financial support from Inter American Development Bank IADB 2008 : A research unit for products and services development was created Landmarks for Citizens Work 2009 : A citizen library is planned for 2011
  • 5. Congress concerns related to citizens General disenchantment with politics Politicians , Legislative Process not well regarded and understood Young people not voting Senior Citizens do not feel taken into account in political decisions
  • 6. Understanding the community from people´s concerns and not their needs This means Monitoring parliamentary, political, social and technological trends , Exploring, Checking with peers, Pilot projects and Continuous evaluation New Approach for the Library
  • 7. As a Social Interaction Environment and not only a refined Repository Where Citizens receive Contexts Are trained in New Capabilities And develop Relationships that expand their Possibilities for Action New Approach for the Library
  • 8. People are not individual consumers of information but rather nodes in a human network that collectively interprets and evaluates their worlds
  • 10.
  • 12. Civic Education + DESCRIPCION + OBJETIVOS + SEGMENTO OBJETIVO + METODOLOGIA + MANUAL + BLOG + ESTRUCTURA DE JUEGO + LICEOS PARTICIPANTES + EXPERIENCIA DELIBERA DELIBERA !
  • 14. Civic education is not information: it is about making sense Parliamentary work is easier to understand by role playing Civic Education
  • 15. UK Australia Canada Chile New Zealand Parliament 2020 participants Research for Civic Education
  • 16. http://www.youtube.com/user/CongresoChile Parliamentarians Citizens ask your mp
  • 17.
  • 18. Social Web allows conversations, making and sharing judgements, finding novelties and disseminating them inside a community
  • 19. mapudungun Targeted Inclusion http://www.youtube.com/user/CongresoChile
  • 20. Targeted Inclusion major leagues http://ligasmayores.bcn.cl/ The library creates conditions for the expression of citizen voices: technological platforms and skill development sponsoring a blog for senior citizens
  • 21. Targeted Inclusion major leagues E motions “ I feel alive” “ I relate to peers” “ I communicate with the world of the parliament” “ I can understand the members of parliament” “ I keep away from loneliness” “ I’m out in the world” “ I am an agent that promotes democratic values” “ I can link to the Congress” http://ligasmayores.bcn.cl/
  • 22.
  • 24. Next Steps Explore 4 questions: 1. Who is the citizen who visits us , who needs us and who ignores us? 2. How do we empower citizens in the political arena? 3. How do we promote Congress, parliamentarians and parliamentary democracy? 4. How do we learn more about our communities?
  • 25. DjVu image index http://es.wikisource.org/wiki/Índice:El_Gaucho_Martín_Fierro.djvu Corrected OCR OCR to be corrected
  • 26. OCR to be corrected http://es.wikisource.org/w/index.php?title=Página:El_Gaucho_Martín_Fierro.djvu/51&action=edit&redlink=1
  • 27. The challenge is to resolve conflicts that modernity produces with traditional values Our major challenge is not being “modern”
  • 28. Soledad Ferreiro sferreiro @bcn.cl www. bcn. cl José Miguel Muga jmuga @bcn.cl

Editor's Notes

  1. Escogimos “Creciendo en la red social” como titulo de ésta presentación, tomando el concepto growing para comunicar que es un crecer como crecen los árboles, los niños, las generaciones: Crecer formándose. Entiendo que hoy en gran medida es una relación conjunta entre nosotros y la red a la que pertenecemos, ya no somos espectadores, sino que integramos la red y la evolución de la red nos afecta.
  2. PRIMERO: Porque nos hacemos cargo del DESENCANTO de la política Espacio político que no se transforma al ritmo de la modernidad: Existe una dualidad, el espacio ciudadano. Las prácticas (proceso legislativo, relaciones partidarias y representatividad en terreno) que empoderan al Político (parlamentario) son diferentes a la de los ciudadanos. Ellos tienen todo el día ocupado en prácticas que no son de redes sociales, por eso difícilmente podrían entenderlas si no las practican, si no participan no pueden entender ni las redes ni como operan los jóvenes (que es lo valioso para ellos.. Etc..) Por lo tanto los ciudadanos evolucionan ante las redes sociales porque tienen tiempo, interés y motivación (los ciudadanos, particularmente los más jóvenes). Tienen drivers. Jóvenes que no votan y se sienten excluidos: En las investigaciones desarrolladas, hemos identificado al menos cuatro valores relevantes que son condición para la participación juvenil en la política, y que en la mayoría de ellos no se condicen con la prácticas tradicionales de la política. A saber condicen: Que puedan poner sus temas en la mesa y no siempre discutir los temas de los otros, en este sentido, es una generación que se considera poco escuchada de que sus preocupaciones son válidas. No se sienten tomados en serio Participar por gusto y no por obligación. Usando sus propias maneras de expresión (por ejemplo la Web social) Participar sin exclusión: Les molesta profundamente encasillarse en una estereotipo (ejemplo, un partido político) que los obligue a excluirse de otras posibilidades. Participar con actores y temas relevantes. El giro comunicación al de la sociedad, de las redes jerárquicas, a las redes distribuidas (ver paúl Varan) no ha sido gratuito y eso implica que para los jóvenes han desaparecido las jerarquizas de poder tal cual las entendemos los adultos. Ellos se consideran “un nodo mas”, igual que el otro nodo. Independiente que el otro nodo sea una figura con autoridad formal, con más años. Adultos mayores con opinión y necesidades que no se sienten acogidos por las Políticas del país: Una generación que cada vez es más grande y activa. Y con mayor capacidad de influencia en las elecciones, entre más vieja se pone la sociedad, mayor poder político tiene ese segmento. Estamos en una sociedad calificado por la generación que hoy tiene 40 años, pero los adultos mayores son los que realmente tienen en poder. El
  3. Imagen muestra pagina delibera.cl Con video y causa que subio un colegio para promover su moción. En delibera.cl se pueden subir videos directamente de youtube Y codigos html de facebook (entre otras cosas)
  4. Imagen muestra pagina delibera.cl Con video y causa que subio un colegio para promover su moción. En delibera.cl se pueden subir videos directamente de youtube Y codigos html de facebook (entre otras cosas)
  5. Imagen muestra pagina delibera.cl Con video y causa que subio un colegio para promover su moción. En delibera.cl se pueden subir videos directamente de youtube Y codigos html de facebook (entre otras cosas)
  6. Imagen muestra pagina delibera.cl Con video y causa que subio un colegio para promover su moción. En delibera.cl se pueden subir videos directamente de youtube Y codigos html de facebook (entre otras cosas)
  7. “… tribu urbana, no sé, no en el sentido de que ellos digan, no nosotros somos punky y somos comunistas, no, pero en el fondo es la mentalidad. De repente, o sea, los nazis me cargan. Me cargan los grupos extremistas. Me cargan los grupos que también se sienten demasiado discriminados porque … no sé, porque se visten de negro y la cuestión, y que dicen que todos los miran feo, de repente hay ciertos adultos que no están acostumbrados. Pero yo creo que en el mundo en el que ellos se desarrollan, todas las tribus urbanas como de jóvenes, ya muchos lo aceptamos y nadie los discrimina ni los mira feo porque tienen el pantalón apretado abajo o porque tienen el pelo teñido ni nada, entonces, eeh… Respeto que tengan su estilo, respeto que, que no se sientan pasados a llevar, o sea, que realmente digan, pucha’, me visto como yo quiero, no paso a llevar a nadie, por lo tanto, respeto y me respetan. Pero así como de participar en una, de repente siento que son muy extremistas. Y así como no sé po’, como tení a los nazis, a los punkys, en la vola’, no sé más comunistas, más de “Inti-Illimani” y cachai’, “Los Jaivas” o no sé. Tampoco es como mucho mi estilo. De hecho nunca me he sentido como tan representa’ acá, siempre he sido muy cultura [ norte ] americana y mis compañeras lo saben muy bien … y no sé, como que mi mundo se desarrolla más como a través del cable, he conocido más ese tipo de mundo y ahora voy a conocerlo legalmente eeh… Y siempre, y los grupos también no me gusta ninguna música en español, todo en inglés, todo…
  8. La aproximación que tenemos hacia la innovación vive en el contexto de que nuestras audiencias en general son más conservadoras que de adopción rápida (early adopters) por lo tanto para nosotros la innovación va mucho más allá de “usar” lo moderno (web social, herramientas tecnológicas, etc). Innovar implica expandir las posibilidades de nuestras audiencias y por lo tanto tenemos que considerar en la ecuación a aquellos que están integrados a las nuevas tendencias, a aquellos que se están subiendo y así mismos a aquellos que les cuesta, que tienen aversión o las ignoran. Tenemos que velar porque la modernidad no afecte, o afecte de la manera menos dañina a esa parte de nuestra audiencia. Las acciones en este sentido van porque nosotros mismos comprendamos y “suframos” la experiencia de estas nuevas herramientas capacitemos, generemos plataformas para que los que estén interesados puedan desarrollarse, y adecuemos lo nuevo a lo antiguo.