This is a presentation about Competitive priorities and capabilities of BKASH. There are 9 topics described in this presentation. 1. **Low Cost Operation**: - bKash focuses on maintaining efficient operations to minimize costs. This enables them to offer competitive pricing to their users. 2. **Top Quality**: - Quality is paramount for bKash. Their services, whether it's money transfer, bill payment, or mobile recharge, adhere to high standards. 3. **Consistent Quality**: - bKash ensures that the quality of their services remains consistent over time. Users can rely on a stable and reliable experience. 4. **Delivery Speed**: - Speedy transaction processing is a core capability. bKash swiftly executes financial transactions, enhancing user convenience. 5. **On-Time Delivery**: - Whether it's transferring funds or paying bills, bKash prioritizes timely execution. Users can trust that their transactions will be processed promptly. 6. **Development Speed**: - bKash adapts swiftly to technological advancements. Their agility in developing new features and services keeps them ahead in the market. 7. **Customization**: - Recognizing diverse user needs, bKash offers customizable services. Users can tailor their experience based on individual preferences. 8. **Variety**: - bKash provides a wide array of services beyond basic money transfer. From utility bill payments to e-commerce transactions, they cover various financial needs. 9. **Volume Flexibility**: - Whether handling a small or large transaction volume, bKash's system scales effectively. This flexibility accommodates users of all levels.

1. Presentation Topic
BKash - Unveiling
Competitive Priorities &
Capabilities"
Self Introduction
Name: Sumit Dey
ID: 220339026
Semester: 5th (A)
Batch: 39th
Department of
Business Administration

3. Low Cost Operations:
-Efficient use of digital transactions.
-Streamlined processes through automation.
-Capitalizing on economies of scale.
-Strategic collborations for cost-sharing.
-Focus on cost-effectiveness for user
accessibility.

4. Top Quality:
- BKash delivers top-notch mobile financial
services.
- We prioritize security and efficiency in every
transaction.
- User satisfaction is our key focus.
- Continuous improvements ensure the highest
standards.
Consistent quality:
- Quality through secure procedures.
-Strict guidelines for reliability.
-User feedback guides improvements.
-Regular checks maintain quality.

5. Delivery speed :
- bKash ensures speedy fund transfers.
- Quick processing for seamless transactions.
- Swift and efficient financial services.
On-time delivery :
- Streamlined processes for timely
transactions.
- Priority on timeliness for reliability.
- Focused on-time execution for user
satisfaction.
Development speed:
- Adopts New tech
- Adds biometric security
-Prioritize staying ahead in tech.
- Embracing new tech & Fast adaptation for
better user experiences.

6. Customization:
- Tailored Promotions and Offers
- Transaction History and Insights
- Personalised Customer Support
- Customized Bill Payment
Variety:
# Core Services:
- Mobile Top-Up (Recharge)
- Send Money
- Cash Out
- Payment (QR scan, online payments)
- Bill Payment (electricity, gas, water, etc.
# Additional Services:
- Savings (earn interest)
- Remittance (receive money from abroad)
- Add Money (bank accounts, cards, agents)
- Loans (micro-loans from select partners)
- Insurance (health, life, etc.)
- Ticketing (bus, train, movie, events)
- Rewards (cashback, promotions, deals)
# Beyond Financial Services:
- E-commerce platform (shop directly in the app)
-Donation channels (support charities)

7. Volume flexibility:
- BKash flexibly manages varied
transaction volumes seamlessly.
- Ensuring smooth transactions on busy or
quiet days.