community report about AL Dactor Group

1. Community Report – ALDoctor Group
NOVEMBER 2017
Thanks for taking moments of your precious time in reading the following report, in this report we
will discuss the Community andwhatare customersearchingforafterauditmostactivatedceramics
pagesfromsupplierandmediatorswe reachthe following.
 First monitored discussion
 Prices
o There are two ways to answer about prices.
a. Some pages are answer about prices in inbox (Suppler).
b. Other pages isn’t answer about prices just respond to the price through
the branches. (Mediators).
 Décor Engineers
o Customer are asking for help in take purchasing diction and they think if
branches have any décor engineers that must be more efficient in diction.
 Branches locations
 shipping
o Services that can opening new market that not near for branches.
 Catalogues
o Suppliers services that help customer to know more about product
o We can make 3D catalogue that show units (bathrooms or kitchens)
 Customer services
o Important services that make satisfaction for customer after and before
purchase.
 Precision in delivery time
o That make feed pack about mediators or suppliers, precision in delivery time
can make brand take against mediators.
 Installment
o Some customers are asking about installment as a way for paying.
 Rocks
 Porcelain
o Must customers are asking about porcelain more than ceramics.
 Samples
1. Prices

2. 2. Décor Eng
3. Branches location
4. Shipping
5. Catalogues
6. Customer services
7. Precision in delivery time

3. 8. Installment

4. 9. Porcalines
10. Rockes
 Notes
a. Customer searching for good customer services its very impotrant point after and
before sale .
b. Some customer asking for installement as away for paying .
c. Porcialen have agreat request to buy more than ceriamics .
d. Catalouge is easier way to helping customer to take buying order in social media
channel.
 Recommendations
a. Advertise that we have designers can showen you your bathroom or kitchien design
3D
b. Focus on customer services
c. More advertise on porcilens