Communications skills recommendation

1. Sarfaraz Ahmad ER

2. Communication works for those who work at it.
Communication is the cornerstone of all human interaction!

3. • Activity of conveying meaningful
information.
• Communicating parties share an area of
communicative commonality.
• Process is complete once the receiver
has understood the sender.
COMMUNICATION

4. COMMUNICATION CYCLE

5. "Communication skills can be learned systematically
and mastered through persistent practice."

6. Its like three primary colors and its combination with varied outcomes

9. HUMAN COMMUNICATION
1)Nonverbal communication
2) Oral communication
3) Written communication
4) Digital communication

10. Nonverbal communication
sending and receiving
wordless messages.

11. Messages can be communicated through
gestures and touch (Haptic communication),
by body language or posture,
by facial expression and
eye contact.

12. A gesture is a form of non-
verbal communication in which
visible bodily actions
communicate particular
messages, either in place of
speech or together and in
parallel with spoken words.
Gestures include movement of
the hands, face, or other parts
of the body.

13. Gesture processing takes place in areas of
the brain such as Broca's and Wernicke's
areas, which are used by speech and sign
language.

15. ”Actions speak louder than words”.

17. NONVERBAL COMM.
Silent language --
plays a key role in
human day to day
life from
employment
relations to
emotional
engagements.

18. NONVERBAL COMM.
Paralanguage. e.g.
voice quality,
emotion and
speaking style as
well as prosodic
features such as
rhythm, intonation
and stress.

19. NON VERBAL COMM.
Likewise, written texts
include nonverbal
elements such as
handwriting style,
spatial arrangement of
words and the use of
emoticons to convey
emotional expressions
in pictorial form.

20. Even comatosed patient communicates with their vital
signs..

23. NONVERBAL COMMUNICATION

24. VISUAL COMMUNICATION
Information through creation of visual representations.
Primarily associated with two dimensional images, it
includes:
signs, typography, drawing, graphic design, illustration,
colors, and electronic resources, video and TV.

25. VISUAL COMM…SIGNS

26. VISUAL COMM..TV VIDEO

27. VISUAL COMM…

28. VISUAL COMM.. TYPOGRAPHY

29. VISUAL COMM..ILLUSTRTION

30. ORAL COMMUNICATION
It relies on--
* words, visual aids and
* non-verbal elements
to support the conveyance of the
meaning.
It includes--
discussion, speeches,
presentations, interpersonal
communication and many other
varieties.

31. In face to face
communication the
body language and
voice tonality plays a
significant role and
may have a greater
impact on the listener
than the intended
content of the spoken
words.

32. WRITTEN COMMUNICATION AND ITS
HISTORICAL DEVELOPMENT
• Researchers divides the progression of written
communication into three revolutionary stages called
"Information Communication Revolutions"
• 1st stage use of pictographs.
• 2nd stage writing began to appear on paper, papyrus,
clay, wax, etc.
• 3rd stage transfer of information through controlled
waves and electronic signals.

34. PAPYRUS AND PAPERS

35. CONTROL WAVES AND ELECTRONIC SIGNALS

36. Communication is thus a process
by which meaning is assigned
and conveyed in an attempt to
create shared understanding.

37. This process, which
requires a vast repertoire
of skills in interpersonal
processing, listening,
observing, speaking,
questioning, analyzing,
gestures, and evaluating
enables collaboration and
cooperation.

39. DIGITAL COMMUNICATION

40. BARRIER IN COMM.
• message overload (when a
person receives too many messages at
the same time)
• message complexity.

41. •Personal attitudes
•Language
•Time management
•Working environment
•Ignorance
•Human failings (tiredness, stress)
•Inconsistency in providing
information
BARRIER IN COMM.

42. MESSAGE OVERLOAD

43. MESSAGE COMPLEXITY

44. PERSONAL ATTITUDE
Somewhere between our
emotions and our thought
processing lie our attitudes
-- our emotional
perceptions about
ourselves, others, and life
itself. Attitudes generally
express positively and
negatively.

45. LANGUAGE

46. TIME MANAGEMENT

47. WORKING ENVIRONMENT

48. IGNORANCE

49. HUMAN FAILINGS ( TIREDNESS AND STRESS )
Stress, exhaustion, professional dissatisfaction and even depression are
additional impediments to effective communication among colleagues.

50. INCONSISTENCY IN PROVIDING INFORMATION

51. BREAK THE BARRIER OF COMM..
It can be knocked down when we use the
right tools that can effectively get our point
across.
Life is so much easier when good
communication is at play.

52. Listen up
If you don't actively listen, you've
already stopped communicating.
Truly absorb and reflect on what is
being said.
Don't dismiss things you don't agree
with, analyze and consider them
from every point.

53. The self factor
When someone is constantly talking about "my," "mine"
and "me," it puts people on the defensive.
Only use these possessive words when you're talking
about feelings and opinions.
It's always better to say something like, "I feel like you
rushed me," instead of "You rushed me."
However, phrases such as "my idea," "the car is mine"
and "it's all about me," never lead to effective
communication.

54. Assumption-free zone
Effective communication can never take place if someone is busy
making assumptions.
If you've already decided what a person's reaction will be, you're not
communicating with them, you're reacting to your assumptions about
them.
It's fine to anticipate that someone may become angry or hurt and
make plans in accordance with those reactions.
But by assuming the reaction, you're already treating the person a
certain way before they have a chance to react.

55. Mind your manners
Poor manners always inhibit the
effectiveness of any communication.
Once you drop your basic manners, you
come off rough and abrasive.
This will automatically put people on the
defensive.
Once someone is on the defensive, she
will not listen to what you have to say,
they will only react to it.

56. Get to the point
Skirting around the subject greatly reduces
the effectiveness of your communication
ability.
Be direct and get to the point.
When you skirt around a subject, people
can become bored, frustrated or confused.
They lose interest in what you have to say
and let their minds wander.

57. Be flexible
Acting rigid is terrible in terms of
effective communication.
You must be flexible about what you
say and how you say it to really get a
point across.
If you're too rigid with your
communication, you're at great risk of
frustrating people.
Always be willing to change your
communication tactics to fit the
situation.

58. DO’S & DON’T 2 BREAK THE BARRIER IN
COMM.

59. Minutes spent talking
now will save time
later on to clear up
misunderstandings.

60. Your communication skills determine how successful you are
on both a professional level and a personal level.

61. How NOT to Communicate!

62.  Person focus as opposed to problem focus.

63.  Humanistic professional as opposed to
technological soldier.

64.  Style of the old family doctor.

65.  Patient-centered as opposed to physician-centered.

66.  Caring as well as curing.

67.  More empathy with patients.
capacity to
understand
another person's
point of view or
the result of
such
understanding

68.  Treating patients with respect.

69. “The single biggest
problem in
communication is
the illusion that it has
taken place.”
George Bernard Shaw