This document provides guidance on how to effectively give information to patients. It recommends that doctors describe the information to be provided, summarize their understanding of the patient's problem, find out the patient's understanding of their condition, outline the structure of the rest of the interview, use appropriate language, use drawings to supplement information, give the most important piece of information first, explore the patient's views, negotiate treatment options, and check the patient's understanding. The overall goal is to clearly and effectively communicate with patients about their diagnosis, treatment plan, and lifestyle advice.

1. HOW TO GIVE INFORMATION ?
By :
Mohammed Suleiman Aljajeh
1
2010-2011

2. DESCRIBE WHAT INFORMATION YOU
PLAN TO GIVE.
Results of tests & physical Examination
Diagnosis
Treatment planned
Advice about lifestyle ..etc
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3. SUMMARIZE YOUR UNDERSTANDING
OF PATIENT’S PROBLEM
Is that right ??
Do you agree with me
3

4. FIND OUT THE PATIENT’S
UNDERSTANDING OF THE CONDITION
Do you have any ideas ?
What you think is causing your sym. ?
4

5. OUTLINE THE STRUCTURE OF THE
REST OF THE INTERVIEW
Discuss several things like :
Diagnosis
Treatment
Future investigations
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6. USE APPROPRIATE LANGUAGE
Give the most important information
Use short words & sentences
Avoid medical jargon
Be specific
Ask if the patient understands
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7. USE DRAWING TO SUPPLEMENT THE
INFORMATION
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8. GIVE THE MOST IMPORTANT PIECE OF
INFORMATION FIRST
Explain how we can try to get rid of your symptoms8

9. EXPLORE THE PATIENT’S VIEWS ON
THE INFORMATION GIVEN
Could you tell me what you feel about that ?9

10. NEGOTIATE MANAGEMENT
Help the patient to decide between treatment options10

11. CHECK THE PATIENT’S
UNDERSTANDING OF WHAT HAS BEEN
SAID
Would you like to go over what we have said ?11

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