SlideShare a Scribd company logo
A
or information by speech, writing, or signs.
ideas, opinions,
the exchange of
thoughts,
Thanks for pointing that out
Captain Obvious!
 Individual Knowledge
 Group Dynamic
 Potential Conflict
 Types of Conflict
 Conflict Resolution Through
Creative Cooperation
life experience - travel,
family, ...
 work experience -
amount of time, more
than one career,...
 education
the interactions that
influence the attitudes and
behaviour of people when
they are grouped with
others through either choice
or accidental circumstances
 how a group
functions/communicates
 has the potential to
negate cooperation
 *has the potential to
create dialogue that can
lead to an optimum
outcome - an
opportunity to learn
 Personal - a dislike of another
 Substantive - varying view
points on facts or goals
 Procedural - varying methods
to complete tasks
 Competitive - success that can
be based on others failures
 Cultural - a noted diverse
background
 Open Communication - a
process of constructive
brainstorming
 Negotiation - a way to create
group cohesiveness through
shared dialogue
 Understanding - mutual respect
 Flexibility - being open to varied
ideas
 Be destructive and uncontrollable
 Create ineffective working groups
 Cause productivity to suffer
 Reduce the exchange of ideas and
information
 Develop animosities
 Break down communication
 Diminish trust and support
 Improve the quality of decisions
 Stimulate involvement in the discussion
 Arouse creativity and imagination
 Increase movement toward goals
 Build more synergy and cohesion among
teams
 Foster new ideas, alternatives, and solutions
“YOU CAN HAVE BRILLIANT IDEAS, BUT IF YOU CAN'T GET
THEM ACROSS, YOUR IDEAS WON'T GET YOU ANYWHERE.”
~ LEE IACOCCA
"To effectively communicate, we must realize that we
are all different in the way we perceive the world and
use this understanding as a guide to our
communication with others."
~ Anthony Robbins
Created by: Jason Antonishyn, © May 2012, (780) 520-1430, jasonantonishyn@gmail.com

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Communication

  • 1. A
  • 2. or information by speech, writing, or signs. ideas, opinions, the exchange of thoughts,
  • 3. Thanks for pointing that out Captain Obvious!
  • 4.  Individual Knowledge  Group Dynamic  Potential Conflict  Types of Conflict  Conflict Resolution Through Creative Cooperation
  • 5. life experience - travel, family, ...  work experience - amount of time, more than one career,...  education
  • 6. the interactions that influence the attitudes and behaviour of people when they are grouped with others through either choice or accidental circumstances  how a group functions/communicates
  • 7.  has the potential to negate cooperation  *has the potential to create dialogue that can lead to an optimum outcome - an opportunity to learn
  • 8.  Personal - a dislike of another  Substantive - varying view points on facts or goals  Procedural - varying methods to complete tasks  Competitive - success that can be based on others failures  Cultural - a noted diverse background
  • 9.  Open Communication - a process of constructive brainstorming  Negotiation - a way to create group cohesiveness through shared dialogue  Understanding - mutual respect  Flexibility - being open to varied ideas
  • 10.  Be destructive and uncontrollable  Create ineffective working groups  Cause productivity to suffer  Reduce the exchange of ideas and information  Develop animosities  Break down communication  Diminish trust and support
  • 11.  Improve the quality of decisions  Stimulate involvement in the discussion  Arouse creativity and imagination  Increase movement toward goals  Build more synergy and cohesion among teams  Foster new ideas, alternatives, and solutions
  • 12. “YOU CAN HAVE BRILLIANT IDEAS, BUT IF YOU CAN'T GET THEM ACROSS, YOUR IDEAS WON'T GET YOU ANYWHERE.” ~ LEE IACOCCA "To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others." ~ Anthony Robbins
  • 13.
  • 14.
  • 15. Created by: Jason Antonishyn, © May 2012, (780) 520-1430, jasonantonishyn@gmail.com