Comcast AnswerNow by InteliWISE oct 2010
•Download as PPT, PDF•
0 likes•355 views
InteliWISE provides an intelligent search tool called AnswerNow for Comcast's training. AnswerNow is able to immediately solve problems by guiding users to exact answers and relevant content like presentations, rather than generic search results. It understands user queries written in different ways by accounting for synonyms, misspellings, and different sentence structures. Analytics and reporting show that AnswerNow has a high usage rate among Comcast employees, with over 75% using it weekly, a hit rate of over 97%, and handling 1,500 to 3,500 interactions per week. The query miss report identifies new answers needed for common questions.
Report
Share
Report
Share
Recommended
ASTD Presentation
Presentation by Burke Allen, Jeff Gray, Elizabeth Markham and Jay Hassel of NovoLogic.com. Conference website is - http://www.novologic.com/astd
What is ACC and Why Should You Care?
A year on, learn about Amcom’s journey with HCS
Amcom Cloud Collaboration (Cisco HCS) has hit the market and built a solid customer base within a short period of time. Join us as we share some of our insights and hear what our customers have to say about the Amcom Cloud Collaboration platform and why it is delivering benefits for them from Day 1.
Cloud computing
The document presents information on cloud computing systems and their benefits over traditional on-premise systems. It discusses how existing businesses have their own servers, apps, infrastructure and teams, which leads to complexities, slowdowns, crashes and increased costs. A centralized cloud system offers simplicity, increased speed, no crashes, more security, reduced costs and no limits. The document then defines different types of cloud systems like IaaS, PaaS and SaaS and different deployment modes like private, public and hybrid clouds. It lists benefits of cloud environments like elasticity, reliability, quality of service, adaptability and cost reduction. Finally, it predicts cloud computing will play a large role in ICT over the next 10 years as
Product Demo: 5 best practices to improve the adoption of remote training pro...
Watch the video here: https://youtu.be/KdlO9k5DI-8
For remote training to be effective, participants need to be engaged. However, is there anything less engaging than staring passively at a lecture on screen for hours at a time? Virtual training labs allow for a combination of instructor-led and self-paced learning, providing hands-on experiences that promote retention — and demand participation.
Lee Berkman, enterprise account executive at CloudShare, is joined by Viggy Book, director of training at Tufin, for a live product demo of Tufin’s self-paced virtual training center. Lee will also detail five best practices that will significantly improve the adoption of remote training for your software product.
During this product demo, Lee Berkman will provide insights on:
- How to leap the hurdle of theoretical learning during remote classes.
- Adding touchpoints that eliminate frustration during self-paced learning.
- The benefits of gamification for user engagement.
What the Cloud is my CIO Thinking
This document discusses considerations for CIOs regarding cloud computing. It defines cloud computing as providing IT resources over a network in a dynamic, scalable manner. The cloud offers benefits like on-demand access, global presence, elasticity, and metered usage. It also discusses opportunities for automation and cost avoidance. However, moving to the cloud means a loss of control over upgrades and decisions. The document advises CIOs to define their role in advising the business on possibilities while still bringing architectural rigor. It also notes new challenges around security, integration, migration, and regulatory issues that come with cloud adoption.
How Business Acceleration Cloud is Revolutionizing Software Sales
Watch here: https://youtu.be/YHhugkLpPo4
Digital Transformation is called the fourth industrial revolution for good reason. The re-invention of best practices and processes with digital technologies is having far-reaching impact on our business dealings and many aspects of our daily lives.
For enterprises, competition is hotter than ever and there’s a need to accomplish more with less resources, especially in sales. Companies must move faster, become more effective and efficient, and they need intelligent and agile methods to scale and maximize growth.
Software and the cloud is the key enabler of this acceleration - and its time has come.
Join industry experts for a free webinar on January 22 - 11:00 am PT/1:00 pm ET - to learn “How Business Acceleration Cloud is Revolutionizing Software Sales.” Speakers include:
Holger Mueller, VP & Principal Analyst at Constellation Research: Will cover how purpose-built hybrid software and cloud-based platforms are driving a new sales enablement tech category that will fast become an essential component for growth.
Avi Rembaum, VP Security Solutions, Check Point: To discuss how new tech has helped scale support for over 500 security and sales engineers and thousands of resellers in areas from management to tracking to better understanding the sales cycle.
Dr. Zvi Guterman, CEO and Co-Founder of CloudShare: Will detail how to accelerate business success with dedicated cloud-based solutions, based on real-world client and industry examples.
Sme Tech2010
This document discusses cloud computing and its various services that can be accessed over the Internet such as infrastructure, email/collaboration, ERP/supply chain management, disaster recovery, and business intelligence. It describes characteristics of cloud computing like hosted data centers, location independence, and subscription models. Specific cloud services are outlined, like virtual private servers, dedicated servers, and cloud storage. Benefits of cloud computing include lower costs, fewer IT personnel needs, and faster time to market. Factors to consider when choosing a cloud vendor include financial stability, transparency, security, and service level agreements.
Maximising your digital audiences
Nikki Green and Phil Leahy explore how publishers and other service providers can maximise their digital audiences through licensing and access and identity management.
Recommended
ASTD Presentation
Presentation by Burke Allen, Jeff Gray, Elizabeth Markham and Jay Hassel of NovoLogic.com. Conference website is - http://www.novologic.com/astd
What is ACC and Why Should You Care?
A year on, learn about Amcom’s journey with HCS
Amcom Cloud Collaboration (Cisco HCS) has hit the market and built a solid customer base within a short period of time. Join us as we share some of our insights and hear what our customers have to say about the Amcom Cloud Collaboration platform and why it is delivering benefits for them from Day 1.
Cloud computing
The document presents information on cloud computing systems and their benefits over traditional on-premise systems. It discusses how existing businesses have their own servers, apps, infrastructure and teams, which leads to complexities, slowdowns, crashes and increased costs. A centralized cloud system offers simplicity, increased speed, no crashes, more security, reduced costs and no limits. The document then defines different types of cloud systems like IaaS, PaaS and SaaS and different deployment modes like private, public and hybrid clouds. It lists benefits of cloud environments like elasticity, reliability, quality of service, adaptability and cost reduction. Finally, it predicts cloud computing will play a large role in ICT over the next 10 years as
Product Demo: 5 best practices to improve the adoption of remote training pro...
Watch the video here: https://youtu.be/KdlO9k5DI-8
For remote training to be effective, participants need to be engaged. However, is there anything less engaging than staring passively at a lecture on screen for hours at a time? Virtual training labs allow for a combination of instructor-led and self-paced learning, providing hands-on experiences that promote retention — and demand participation.
Lee Berkman, enterprise account executive at CloudShare, is joined by Viggy Book, director of training at Tufin, for a live product demo of Tufin’s self-paced virtual training center. Lee will also detail five best practices that will significantly improve the adoption of remote training for your software product.
During this product demo, Lee Berkman will provide insights on:
- How to leap the hurdle of theoretical learning during remote classes.
- Adding touchpoints that eliminate frustration during self-paced learning.
- The benefits of gamification for user engagement.
What the Cloud is my CIO Thinking
This document discusses considerations for CIOs regarding cloud computing. It defines cloud computing as providing IT resources over a network in a dynamic, scalable manner. The cloud offers benefits like on-demand access, global presence, elasticity, and metered usage. It also discusses opportunities for automation and cost avoidance. However, moving to the cloud means a loss of control over upgrades and decisions. The document advises CIOs to define their role in advising the business on possibilities while still bringing architectural rigor. It also notes new challenges around security, integration, migration, and regulatory issues that come with cloud adoption.
How Business Acceleration Cloud is Revolutionizing Software Sales
Watch here: https://youtu.be/YHhugkLpPo4
Digital Transformation is called the fourth industrial revolution for good reason. The re-invention of best practices and processes with digital technologies is having far-reaching impact on our business dealings and many aspects of our daily lives.
For enterprises, competition is hotter than ever and there’s a need to accomplish more with less resources, especially in sales. Companies must move faster, become more effective and efficient, and they need intelligent and agile methods to scale and maximize growth.
Software and the cloud is the key enabler of this acceleration - and its time has come.
Join industry experts for a free webinar on January 22 - 11:00 am PT/1:00 pm ET - to learn “How Business Acceleration Cloud is Revolutionizing Software Sales.” Speakers include:
Holger Mueller, VP & Principal Analyst at Constellation Research: Will cover how purpose-built hybrid software and cloud-based platforms are driving a new sales enablement tech category that will fast become an essential component for growth.
Avi Rembaum, VP Security Solutions, Check Point: To discuss how new tech has helped scale support for over 500 security and sales engineers and thousands of resellers in areas from management to tracking to better understanding the sales cycle.
Dr. Zvi Guterman, CEO and Co-Founder of CloudShare: Will detail how to accelerate business success with dedicated cloud-based solutions, based on real-world client and industry examples.
Sme Tech2010
This document discusses cloud computing and its various services that can be accessed over the Internet such as infrastructure, email/collaboration, ERP/supply chain management, disaster recovery, and business intelligence. It describes characteristics of cloud computing like hosted data centers, location independence, and subscription models. Specific cloud services are outlined, like virtual private servers, dedicated servers, and cloud storage. Benefits of cloud computing include lower costs, fewer IT personnel needs, and faster time to market. Factors to consider when choosing a cloud vendor include financial stability, transparency, security, and service level agreements.
Maximising your digital audiences
Nikki Green and Phil Leahy explore how publishers and other service providers can maximise their digital audiences through licensing and access and identity management.
Căn hộ Hưng Phát Apartment quận 7
Những cao ốc cao tầng với những tiện nghi hiện đại xen lẫn trong môi trường xanh - sạch – đẹp với những hàng cây, những dòng sông là điều bạn đang tìm kiếm.
Bạn mơ ước mình sẽ được sử dụng những công nghệ tiên tiến của nước ngoài. Bạn muốn an toàn tuyệt đối, bạn muốn khu căn hộ của mình được kiểm soát 24/24 bằng thẻ từ. Bạn muốn những chiếc xe hơi của mình được sắp xếp gọn gàng và đầy tính thông minh.
Bạn muốn gần trung tâm thành, bạn muốn con bạn được học tại những trường quốc tế đẳng cấp nhất. Bạn có con nhỏ, bạn muốn con mình được chăm sóc tốt nhất tại khu vực uy tín nhất.
Cuối tuần, bạn muốn cả gia đình mình đi xem phim, mua sắm tại những TTTM, những khu giải trí hạng sang trong môi trường hiện đại.
Bạn muốn căn hộ của mình thông thoáng nhất, phong thủy nhất.
Những điều bạn muốn là những điều chúng tôi đã, đang và sẽ đáp ứng hoàn hảo nhất cho bạn.
CĂN HỘ HƯNG PHÁT APARTMENT QUẬN 7 sẽ là sự lựa chọn đúng đắn và tối ưu nhất đối với bạn.
Hưng Phát Apartment liền kề Phú Mỹ Hưng, về quận 1 chưa đầy 10’, gần Lotte Mart, Coop Mart, RMIT,…
Nhà trẻ, bãi đậu xe thông minh trong căn hộ Hưng Phát Apartment, khu ẩm thực Panaroma, khu café Terrace, phòng tập Dynamic Gym sẽ thỏa mãn những nhu cầu giải trí của bạn.
MỘT PTTT CỰC KỲ ƯU ĐÃI SẼ ĐƯỢC CÔNG BỐ, MỘT MỨC GIÁ ĐẦY BÌNH DÂN (KHOẢNG 1 TỶ/CĂN) LÀ SẼ ƯU ĐÃI HỖ TRỢ TỐI ĐA ĐẾN KHÁCH HÀNG.
Hãy đến với chúng tôi, Căn hộ Hưng Phát Apartment – Thiên đường cuộc sống để thỏa mãn ước mơ của bạn…
Rethinking Hydrophilanthropy
The document discusses the need for reform in the water and sanitation sector. It argues that the current approach focuses too much on charity rather than development, leading to high rates of project failure. Communities are expected to contribute through "sweat equity" but this does not create a sense of ownership and ensure long-term success. The CEO of Water For People calls for a new partnership between philanthropists and development agencies that leverages donations to instill financial responsibility in communities and governments. He advocates for new metrics that assess long-term functionality and sustainability beyond just counting initial access.
You Are Always On My Mind
This document discusses feeling alone and abandoned after a bad day, convinced that no one cares about failures in life or business or sees successes or failures. However, the document states that someone is very interested in everything done and continues thinking about the person even when others quit on them.
Ficha de Muestra Trabajo
Una ficha Visual donde grafico el trabajo que llevo hasta el momento como docente en Artes y Tecnología
Increasing Revenue For All Four Season V2
Vesta Mobile Solutions provides mobile marketing services to help businesses increase revenue. Their services include building a database of customer phone numbers and using mobile marketing software to send promotional text messages. Sending text messages is an effective way for businesses like ski resorts to contact customers and boost sales. The document outlines challenges with traditional advertising and shows how a ski resort could use Vesta's services to build a text club of 150 members. A sample promotional text message is shown. For a $500 investment per campaign, Vesta can help businesses set up mobile marketing campaigns to potentially generate thousands of dollars in additional annual revenue.
Global Trends In Financing The Social Sector
This document discusses global trends in financing social initiatives carried out by social entrepreneurs. Three key trends are identified:
1. Social entrepreneurs are finding new ways to mobilize resources, such as selling products/services, collecting fees, raising in-kind donations, forming partnerships, and creative fundraising.
2. They are expanding their operations despite resource constraints by using franchise models, decentralized networks of affiliates, and large numbers of volunteers.
3. There is increasing pressure for social entrepreneurs to demonstrate accountability and transparency by measuring their impact, as donors allocate funds to organizations that can prove their effectiveness in creating social change.
Root Capital
This private offering memorandum seeks $63 million total in growth capital from 2009-2013 to scale Root Capital's impact on global poverty. Specifically, it aims to:
1) Triple Root Capital's loan portfolio from $41 million in 2008 to $121 million in 2013, providing capital to over 350 grassroots businesses representing 1 million small-scale producers.
2) Expand Root Capital's financial education program to train 200 more rural enterprises in financial management skills to access local capital.
3) Link more rural small businesses to local banks and microfinance institutions to unlock significant additional capital for growth.
4) Achieve 100% self-sufficiency in Root Capital's lending program by 2013 with $40 million in
Intro To Video Conf Nov 08
This is an introduction to Video Conferencing with Polycom Contact Alan on 0808 168 2008 for more info
Ask the Experts Panel: How Customers Add Value to ServiceNow Discovery and Se...
As organizations today try to ensure that their digital transformation is executed as efficiently as possible, IT teams are tasked with delivering an ever-increasing number of services to the business. To effectively manage these mission-critical services, IT needs to know how they work—which infrastructure components and applications deliver a service and how they interact. Without this service visibility, there’s no easy way to resolve service outages, optimize service architectures, or assess the service impact of infrastructure changes. This is even more challenging when the business relies on siloed legacy systems like the mainframe and IBM i.
ServiceNow® Discovery builds on discovered infrastructure data to identify all the Configuration Items (CIs) that support a service, along with their service-specific relationships. It works hand-in-hand with ServiceNow® Service Mapping, which automates the service mapping process — creating a complete, up-to-date, and accurate record of your digital services in the ServiceNow® Configuration Management Database (CMDB). IT organizations with mainframe and IBM i can get more value out of these vital ServiceNow® Workflows by leveraging Precisely Ironstream to bring in mission-critical machine and log data from these previously siloed systems.
Watch this Ask the Experts Panel as they explore customer success stories and discuss how organizations are using ServiceNow and Ironstream to deliver a comprehensive, real-time view of their IT landscape. Our experts will discuss:
• How Discovery and Service Mapping Workflows allow customers to optimize their IT infrastructure
• Why mainframe and IBM i machine and log data vital to IT Ops teams
• How Ironstream enhances Service Mapping and Discovery to strengthen IT operations
SLBdiensten XP sessie: presentatie Microsoft Services
De slides behorende bij de presentatie over Microsoft Services tijdens de XP sessie van SLBdiensten en Microsoft, over het einde van de support voor Windows XP en de migratie van Windows XP naar Windows 7 of Windows 8 in het onderwijs. Microsoft Services kan helpen en adviseren bij migratie.
Amazon Mechanical Turk: Transcription & Captioning for On-line Education & Ac...
EDU customers are leveraging Speechpad-Mechanical Turk to drive revenue thru increased accessibility, discoverability, and compliance. Gain efficiencies such as pay-for-what-you-use, speed & accuracy, and on-demand production.
Amazon Mechanical Turk does not endorse factual or legal conclusions of third parties based on their use of services offered through the Mechanical Turk Marketplace.
V3.1.Ds Generic Presentation Pptshow [Autosaved]
This document provides an overview of digital signage. It discusses the different types of digital signage systems, including in-house server models and software as a service (SaaS) models. It also covers common digital signage technologies, software features, markets, examples of implementations, and questions to consider when selecting a digital signage solution.
Cloud Computing Crash Course
This document summarizes a cloud computing crash course event. It includes an agenda, introductions of panelists who are experts on cloud computing, and a case study example. The panelists discuss topics like what cloud computing is, industries that embrace it, how to position services like disaster recovery, and overcoming sales barriers. They also provide examples of cloud computing agent programs and commissions. The case study describes how a car dealership transitioned their infrastructure to the cloud, reducing costs by over $100,000 while increasing the solution provider's recurring revenue to $5,800 per month.
InteliWISE AnswerNOW
InteliWISE provides virtual agents with natural language processing capabilities to improve customer experiences across channels. Their video-based virtual agents can understand customer questions in the customer's own words and provide fast, engaging responses from knowledge bases without involving live agents. InteliWISE's platform integrates AI, video, and audio to power conversational agents that can benefit marketing, sales, customer service, and other enterprise functions.
InteliWISE Answer Now
InteliWISE provides virtual agents with natural language processing capabilities to improve customer experiences across channels. Their video-based virtual agents can understand customer questions in their own words and provide fast responses from knowledge bases to reduce customer service costs without involving live agents. InteliWISE's platform integrates AI, video, and audio to power conversational agents for marketing, sales, customer care, and other enterprise uses.
Leveraging Technology Investment
This document discusses leveraging technology investments through shared infrastructure, services, and planning among higher education institutions. It describes several shared services that could be offered, such as internet, video, and hosting services. The document advocates for a collaborative shared planning model where needs are identified, demand is aggregated, and cost-effective solutions are developed jointly. Governance through advisory boards and meetings is emphasized to build trust among participants. Service level agreements and support processes are also discussed.
Leveraging Technology Investment
This document discusses leveraging technology investments through shared infrastructure, services, and planning among higher education institutions. It describes several shared services that could be offered, such as internet, video, and hosting services. The document advocates for a collaborative shared planning model where needs are identified, demand is aggregated, and cost-effective solutions are developed jointly. Governance through advisory boards and meetings is emphasized to build trust among participants. Service level agreements and support processes are also discussed.
Voicecon094distrfinal 090427125221-phpapp01
The document discusses how collaboration networks will become as important for enterprises as social networks are for consumers. It argues that innovation will be redefined by operational excellence as organizations without boundaries drive productivity. The network will become an information fabric and platform for collaboration, combining on-premise and cloud-based networks to enable rich collaboration experiences across applications, devices, and vendors. This new era of collaboration will transform business technology, culture, and processes to achieve goals like boundaryless organizations, competitive differentiation, customer intimacy, employee productivity, and cost reduction.
Voicecon094distrfinal 090427125221-phpapp01
The document discusses how collaboration networks will become as important for enterprises as social networks are for consumers. It argues that innovation will be redefined by operational excellence as organizations without boundaries drive productivity. The network will become an information fabric and platform for collaboration, combining on-premise and cloud-based networks to enable rich collaboration experiences across applications, devices, and vendors. This new era of collaboration will transform business technology, culture, and processes to achieve goals like boundaryless organizations, competitive differentiation, customer intimacy, employee productivity, and cost reduction.
The Future of Collaboration
At her VoiceCon keynote address on March 31, 2009, Padmasree Warrior, CTO of Cisco Systems, shares her 5 predictions on the Future of Collaboration.
Better Software Keynote The Complete Developer 07
Luke Hohmann's keynote for Better Software conference on characteristics that execs want in their ideal developer.
More Related Content
Viewers also liked
Căn hộ Hưng Phát Apartment quận 7
Những cao ốc cao tầng với những tiện nghi hiện đại xen lẫn trong môi trường xanh - sạch – đẹp với những hàng cây, những dòng sông là điều bạn đang tìm kiếm.
Bạn mơ ước mình sẽ được sử dụng những công nghệ tiên tiến của nước ngoài. Bạn muốn an toàn tuyệt đối, bạn muốn khu căn hộ của mình được kiểm soát 24/24 bằng thẻ từ. Bạn muốn những chiếc xe hơi của mình được sắp xếp gọn gàng và đầy tính thông minh.
Bạn muốn gần trung tâm thành, bạn muốn con bạn được học tại những trường quốc tế đẳng cấp nhất. Bạn có con nhỏ, bạn muốn con mình được chăm sóc tốt nhất tại khu vực uy tín nhất.
Cuối tuần, bạn muốn cả gia đình mình đi xem phim, mua sắm tại những TTTM, những khu giải trí hạng sang trong môi trường hiện đại.
Bạn muốn căn hộ của mình thông thoáng nhất, phong thủy nhất.
Những điều bạn muốn là những điều chúng tôi đã, đang và sẽ đáp ứng hoàn hảo nhất cho bạn.
CĂN HỘ HƯNG PHÁT APARTMENT QUẬN 7 sẽ là sự lựa chọn đúng đắn và tối ưu nhất đối với bạn.
Hưng Phát Apartment liền kề Phú Mỹ Hưng, về quận 1 chưa đầy 10’, gần Lotte Mart, Coop Mart, RMIT,…
Nhà trẻ, bãi đậu xe thông minh trong căn hộ Hưng Phát Apartment, khu ẩm thực Panaroma, khu café Terrace, phòng tập Dynamic Gym sẽ thỏa mãn những nhu cầu giải trí của bạn.
MỘT PTTT CỰC KỲ ƯU ĐÃI SẼ ĐƯỢC CÔNG BỐ, MỘT MỨC GIÁ ĐẦY BÌNH DÂN (KHOẢNG 1 TỶ/CĂN) LÀ SẼ ƯU ĐÃI HỖ TRỢ TỐI ĐA ĐẾN KHÁCH HÀNG.
Hãy đến với chúng tôi, Căn hộ Hưng Phát Apartment – Thiên đường cuộc sống để thỏa mãn ước mơ của bạn…
Rethinking Hydrophilanthropy
The document discusses the need for reform in the water and sanitation sector. It argues that the current approach focuses too much on charity rather than development, leading to high rates of project failure. Communities are expected to contribute through "sweat equity" but this does not create a sense of ownership and ensure long-term success. The CEO of Water For People calls for a new partnership between philanthropists and development agencies that leverages donations to instill financial responsibility in communities and governments. He advocates for new metrics that assess long-term functionality and sustainability beyond just counting initial access.
You Are Always On My Mind
This document discusses feeling alone and abandoned after a bad day, convinced that no one cares about failures in life or business or sees successes or failures. However, the document states that someone is very interested in everything done and continues thinking about the person even when others quit on them.
Ficha de Muestra Trabajo
Una ficha Visual donde grafico el trabajo que llevo hasta el momento como docente en Artes y Tecnología
Increasing Revenue For All Four Season V2
Vesta Mobile Solutions provides mobile marketing services to help businesses increase revenue. Their services include building a database of customer phone numbers and using mobile marketing software to send promotional text messages. Sending text messages is an effective way for businesses like ski resorts to contact customers and boost sales. The document outlines challenges with traditional advertising and shows how a ski resort could use Vesta's services to build a text club of 150 members. A sample promotional text message is shown. For a $500 investment per campaign, Vesta can help businesses set up mobile marketing campaigns to potentially generate thousands of dollars in additional annual revenue.
Global Trends In Financing The Social Sector
This document discusses global trends in financing social initiatives carried out by social entrepreneurs. Three key trends are identified:
1. Social entrepreneurs are finding new ways to mobilize resources, such as selling products/services, collecting fees, raising in-kind donations, forming partnerships, and creative fundraising.
2. They are expanding their operations despite resource constraints by using franchise models, decentralized networks of affiliates, and large numbers of volunteers.
3. There is increasing pressure for social entrepreneurs to demonstrate accountability and transparency by measuring their impact, as donors allocate funds to organizations that can prove their effectiveness in creating social change.
Root Capital
This private offering memorandum seeks $63 million total in growth capital from 2009-2013 to scale Root Capital's impact on global poverty. Specifically, it aims to:
1) Triple Root Capital's loan portfolio from $41 million in 2008 to $121 million in 2013, providing capital to over 350 grassroots businesses representing 1 million small-scale producers.
2) Expand Root Capital's financial education program to train 200 more rural enterprises in financial management skills to access local capital.
3) Link more rural small businesses to local banks and microfinance institutions to unlock significant additional capital for growth.
4) Achieve 100% self-sufficiency in Root Capital's lending program by 2013 with $40 million in
Viewers also liked (8)
Similar to Comcast AnswerNow by InteliWISE oct 2010
Intro To Video Conf Nov 08
This is an introduction to Video Conferencing with Polycom Contact Alan on 0808 168 2008 for more info
Ask the Experts Panel: How Customers Add Value to ServiceNow Discovery and Se...
As organizations today try to ensure that their digital transformation is executed as efficiently as possible, IT teams are tasked with delivering an ever-increasing number of services to the business. To effectively manage these mission-critical services, IT needs to know how they work—which infrastructure components and applications deliver a service and how they interact. Without this service visibility, there’s no easy way to resolve service outages, optimize service architectures, or assess the service impact of infrastructure changes. This is even more challenging when the business relies on siloed legacy systems like the mainframe and IBM i.
ServiceNow® Discovery builds on discovered infrastructure data to identify all the Configuration Items (CIs) that support a service, along with their service-specific relationships. It works hand-in-hand with ServiceNow® Service Mapping, which automates the service mapping process — creating a complete, up-to-date, and accurate record of your digital services in the ServiceNow® Configuration Management Database (CMDB). IT organizations with mainframe and IBM i can get more value out of these vital ServiceNow® Workflows by leveraging Precisely Ironstream to bring in mission-critical machine and log data from these previously siloed systems.
Watch this Ask the Experts Panel as they explore customer success stories and discuss how organizations are using ServiceNow and Ironstream to deliver a comprehensive, real-time view of their IT landscape. Our experts will discuss:
• How Discovery and Service Mapping Workflows allow customers to optimize their IT infrastructure
• Why mainframe and IBM i machine and log data vital to IT Ops teams
• How Ironstream enhances Service Mapping and Discovery to strengthen IT operations
SLBdiensten XP sessie: presentatie Microsoft Services
De slides behorende bij de presentatie over Microsoft Services tijdens de XP sessie van SLBdiensten en Microsoft, over het einde van de support voor Windows XP en de migratie van Windows XP naar Windows 7 of Windows 8 in het onderwijs. Microsoft Services kan helpen en adviseren bij migratie.
Amazon Mechanical Turk: Transcription & Captioning for On-line Education & Ac...
EDU customers are leveraging Speechpad-Mechanical Turk to drive revenue thru increased accessibility, discoverability, and compliance. Gain efficiencies such as pay-for-what-you-use, speed & accuracy, and on-demand production.
Amazon Mechanical Turk does not endorse factual or legal conclusions of third parties based on their use of services offered through the Mechanical Turk Marketplace.
V3.1.Ds Generic Presentation Pptshow [Autosaved]
This document provides an overview of digital signage. It discusses the different types of digital signage systems, including in-house server models and software as a service (SaaS) models. It also covers common digital signage technologies, software features, markets, examples of implementations, and questions to consider when selecting a digital signage solution.
Cloud Computing Crash Course
This document summarizes a cloud computing crash course event. It includes an agenda, introductions of panelists who are experts on cloud computing, and a case study example. The panelists discuss topics like what cloud computing is, industries that embrace it, how to position services like disaster recovery, and overcoming sales barriers. They also provide examples of cloud computing agent programs and commissions. The case study describes how a car dealership transitioned their infrastructure to the cloud, reducing costs by over $100,000 while increasing the solution provider's recurring revenue to $5,800 per month.
InteliWISE AnswerNOW
InteliWISE provides virtual agents with natural language processing capabilities to improve customer experiences across channels. Their video-based virtual agents can understand customer questions in the customer's own words and provide fast, engaging responses from knowledge bases without involving live agents. InteliWISE's platform integrates AI, video, and audio to power conversational agents that can benefit marketing, sales, customer service, and other enterprise functions.
InteliWISE Answer Now
InteliWISE provides virtual agents with natural language processing capabilities to improve customer experiences across channels. Their video-based virtual agents can understand customer questions in their own words and provide fast responses from knowledge bases to reduce customer service costs without involving live agents. InteliWISE's platform integrates AI, video, and audio to power conversational agents for marketing, sales, customer care, and other enterprise uses.
Leveraging Technology Investment
This document discusses leveraging technology investments through shared infrastructure, services, and planning among higher education institutions. It describes several shared services that could be offered, such as internet, video, and hosting services. The document advocates for a collaborative shared planning model where needs are identified, demand is aggregated, and cost-effective solutions are developed jointly. Governance through advisory boards and meetings is emphasized to build trust among participants. Service level agreements and support processes are also discussed.
Leveraging Technology Investment
This document discusses leveraging technology investments through shared infrastructure, services, and planning among higher education institutions. It describes several shared services that could be offered, such as internet, video, and hosting services. The document advocates for a collaborative shared planning model where needs are identified, demand is aggregated, and cost-effective solutions are developed jointly. Governance through advisory boards and meetings is emphasized to build trust among participants. Service level agreements and support processes are also discussed.
Voicecon094distrfinal 090427125221-phpapp01
The document discusses how collaboration networks will become as important for enterprises as social networks are for consumers. It argues that innovation will be redefined by operational excellence as organizations without boundaries drive productivity. The network will become an information fabric and platform for collaboration, combining on-premise and cloud-based networks to enable rich collaboration experiences across applications, devices, and vendors. This new era of collaboration will transform business technology, culture, and processes to achieve goals like boundaryless organizations, competitive differentiation, customer intimacy, employee productivity, and cost reduction.
Voicecon094distrfinal 090427125221-phpapp01
The document discusses how collaboration networks will become as important for enterprises as social networks are for consumers. It argues that innovation will be redefined by operational excellence as organizations without boundaries drive productivity. The network will become an information fabric and platform for collaboration, combining on-premise and cloud-based networks to enable rich collaboration experiences across applications, devices, and vendors. This new era of collaboration will transform business technology, culture, and processes to achieve goals like boundaryless organizations, competitive differentiation, customer intimacy, employee productivity, and cost reduction.
The Future of Collaboration
At her VoiceCon keynote address on March 31, 2009, Padmasree Warrior, CTO of Cisco Systems, shares her 5 predictions on the Future of Collaboration.
Better Software Keynote The Complete Developer 07
Luke Hohmann's keynote for Better Software conference on characteristics that execs want in their ideal developer.
Better Software Keynote The Complete Developer 07
Luke Hohmann's keynote for Better Software conference on what execs think make up the Complete Developer. Much more than coding skills.
AWS-Cloud-Solution-for-Indias-Largest-Education-and-Skilling-Companies-1.pdf
Creating a cloud solution for India's largest education and skilling companies on AWS (Amazon Web Services) would involve designing an infrastructure and architecture that can handle the scale and complexity of such organizations. Here's a high-level overview of what such a solution might entail
Veterans Brochure 2016
The document discusses New Horizons, an IT training company. It provides information on their room rentals for events, a student testimonial praising their assistance in achieving IT certifications, their partnerships with companies like Microsoft and Cisco to provide authorized training courses, and the benefits veterans can receive for career training through programs like the GI Bill.
Next gen solution positioning
Today's globalised economy means your business needs to respond more quickly to a dynamic marketplace. In order to thrive, businesses must improve agility to adopt new growth and market strategies, while supporting a highly mobile workforce at optimal cost. At the same time, they must create a collaborative environment that boosts the productivity and interactions among employees, partners and clients - wherever they may be.
Unblocking Innovation for Digital Transformation
The document discusses digital transformation and overcoming barriers to innovation for enterprises. It identifies common blockers such as culture, skills, organization structure, finance, leadership, and feedback systems. It then provides examples of how companies can address these blockers by focusing on areas like training, compensation, shifting from project-based to product-based teams, and moving from capital to operating expenditures. The document advocates for a pathway to digital transformation that emphasizes speed, scale, and strategic priorities through principles of cloud native architecture.
Cloud
Cloud computing services provide businesses with increased flexibility, scalability, and reduced costs compared to maintaining their own on-premise IT infrastructure. They solve problems around limited storage capacity, complex data transfers, and high costs of hardware maintenance. Some disadvantages include less direct control over software and potential security and privacy risks if data is not properly protected by the cloud provider. Salesforce is a leading cloud-based CRM platform that would benefit many businesses through its customizable features, scalability, and affordable subscription model while reducing long-term IT costs and hardware needs.
Similar to Comcast AnswerNow by InteliWISE oct 2010 (20)
Ask the Experts Panel: How Customers Add Value to ServiceNow Discovery and Se...
Ask the Experts Panel: How Customers Add Value to ServiceNow Discovery and Se...
SLBdiensten XP sessie: presentatie Microsoft Services
SLBdiensten XP sessie: presentatie Microsoft Services
Amazon Mechanical Turk: Transcription & Captioning for On-line Education & Ac...
Amazon Mechanical Turk: Transcription & Captioning for On-line Education & Ac...
AWS-Cloud-Solution-for-Indias-Largest-Education-and-Skilling-Companies-1.pdf
AWS-Cloud-Solution-for-Indias-Largest-Education-and-Skilling-Companies-1.pdf
Recently uploaded
Fueling AI with Great Data with Airbyte Webinar
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Choosing The Best AWS Service For Your Website + API.pptx
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
leewayhertz.com-AI in predictive maintenance Use cases technologies benefits ...
Predictive maintenance is a proactive approach that anticipates equipment failures before they happen. At the forefront of this innovative strategy is Artificial Intelligence (AI), which brings unprecedented precision and efficiency. AI in predictive maintenance is transforming industries by reducing downtime, minimizing costs, and enhancing productivity.
System Design Case Study: Building a Scalable E-Commerce Platform - Hiike
This case study explores designing a scalable e-commerce platform, covering key requirements, system components, and best practices.
Introduction of Cybersecurity with OSS at Code Europe 2024
I develop the Ruby programming language, RubyGems, and Bundler, which are package managers for Ruby. Today, I will introduce how to enhance the security of your application using open-source software (OSS) examples from Ruby and RubyGems.
The first topic is CVE (Common Vulnerabilities and Exposures). I have published CVEs many times. But what exactly is a CVE? I'll provide a basic understanding of CVEs and explain how to detect and handle vulnerabilities in OSS.
Next, let's discuss package managers. Package managers play a critical role in the OSS ecosystem. I'll explain how to manage library dependencies in your application.
I'll share insights into how the Ruby and RubyGems core team works to keep our ecosystem safe. By the end of this talk, you'll have a better understanding of how to safeguard your code.
Artificial Intelligence for XMLDevelopment
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Skybuffer SAM4U tool for SAP license adoption
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
Taking AI to the Next Level in Manufacturing.pdf
Read Taking AI to the Next Level in Manufacturing to gain insights on AI adoption in the manufacturing industry, such as:
1. How quickly AI is being implemented in manufacturing.
2. Which barriers stand in the way of AI adoption.
3. How data quality and governance form the backbone of AI.
4. Organizational processes and structures that may inhibit effective AI adoption.
6. Ideas and approaches to help build your organization's AI strategy.
Your One-Stop Shop for Python Success: Top 10 US Python Development Providers
Simplify your search for a reliable Python development partner! This list presents the top 10 trusted US providers offering comprehensive Python development services, ensuring your project's success from conception to completion.
Trusted Execution Environment for Decentralized Process Mining
Presentation of the paper "Trusted Execution Environment for Decentralized Process Mining" given during the CAiSE 2024 Conference in Cyprus on June 7, 2024.
Ocean lotus Threat actors project by John Sitima 2024 (1).pptx
Ocean Lotus cyber threat actors represent a sophisticated, persistent, and politically motivated group that poses a significant risk to organizations and individuals in the Southeast Asian region. Their continuous evolution and adaptability underscore the need for robust cybersecurity measures and international cooperation to identify and mitigate the threats posed by such advanced persistent threat groups.
AWS Cloud Cost Optimization Presentation.pptx
This presentation provides valuable insights into effective cost-saving techniques on AWS. Learn how to optimize your AWS resources by rightsizing, increasing elasticity, picking the right storage class, and choosing the best pricing model. Additionally, discover essential governance mechanisms to ensure continuous cost efficiency. Whether you are new to AWS or an experienced user, this presentation provides clear and practical tips to help you reduce your cloud costs and get the most out of your budget.
Monitoring and Managing Anomaly Detection on OpenShift.pdf
Monitoring and Managing Anomaly Detection on OpenShift
Overview
Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices.
Key Topics Covered
1. Introduction to Anomaly Detection
- Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems.
2. Understanding Edge (IoT)
- Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source.
3. What is ArgoCD?
- Discover ArgoCD, a declarative, GitOps continuous delivery tool for Kubernetes, and its role in deploying applications on edge devices.
4. Deployment Using ArgoCD for Edge Devices
- Step-by-step guide on deploying anomaly detection models on edge devices using ArgoCD.
5. Introduction to Apache Kafka and S3
- Explore Apache Kafka for real-time data streaming and Amazon S3 for scalable storage solutions.
6. Viewing Kafka Messages in the Data Lake
- Learn how to view and analyze Kafka messages stored in a data lake for better insights.
7. What is Prometheus?
- Get to know Prometheus, an open-source monitoring and alerting toolkit, and its application in monitoring edge devices.
8. Monitoring Application Metrics with Prometheus
- Detailed instructions on setting up Prometheus to monitor the performance and health of your anomaly detection system.
9. What is Camel K?
- Introduction to Camel K, a lightweight integration framework built on Apache Camel, designed for Kubernetes.
10. Configuring Camel K Integrations for Data Pipelines
- Learn how to configure Camel K for seamless data pipeline integrations in your anomaly detection workflow.
11. What is a Jupyter Notebook?
- Overview of Jupyter Notebooks, an open-source web application for creating and sharing documents with live code, equations, visualizations, and narrative text.
12. Jupyter Notebooks with Code Examples
- Hands-on examples and code snippets in Jupyter Notebooks to help you implement and test anomaly detection models.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Recently uploaded (20)
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Choosing The Best AWS Service For Your Website + API.pptx
Choosing The Best AWS Service For Your Website + API.pptx
leewayhertz.com-AI in predictive maintenance Use cases technologies benefits ...
leewayhertz.com-AI in predictive maintenance Use cases technologies benefits ...
System Design Case Study: Building a Scalable E-Commerce Platform - Hiike
System Design Case Study: Building a Scalable E-Commerce Platform - Hiike
Introduction of Cybersecurity with OSS at Code Europe 2024
Introduction of Cybersecurity with OSS at Code Europe 2024
Deep Dive: Getting Funded with Jason Jason Lemkin Founder & CEO @ SaaStr
Deep Dive: Getting Funded with Jason Jason Lemkin Founder & CEO @ SaaStr
WeTestAthens: Postman's AI & Automation Techniques
WeTestAthens: Postman's AI & Automation Techniques
Your One-Stop Shop for Python Success: Top 10 US Python Development Providers
Your One-Stop Shop for Python Success: Top 10 US Python Development Providers
Trusted Execution Environment for Decentralized Process Mining
Trusted Execution Environment for Decentralized Process Mining
Ocean lotus Threat actors project by John Sitima 2024 (1).pptx
Ocean lotus Threat actors project by John Sitima 2024 (1).pptx
Monitoring and Managing Anomaly Detection on OpenShift.pdf
Monitoring and Managing Anomaly Detection on OpenShift.pdf
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
Deep Dive: AI-Powered Marketing to Get More Leads and Customers with HyperGro...
Deep Dive: AI-Powered Marketing to Get More Leads and Customers with HyperGro...
Nordic Marketo Engage User Group_June 13_ 2024.pptx
Nordic Marketo Engage User Group_June 13_ 2024.pptx
Comcast AnswerNow by InteliWISE oct 2010
- 1. InteliWISE solution for Comcast Training AnswerNow® intelligent search tool, that is able to solve problems immediately The Latest Courses About Comcast products Digital Cable Television Digital Voice High Speed internet CDTV Selling tips CDV Selling tips CHSI benefits CHSI security Rebates CHSI downloads CDTV downloads Comcast Advantages Comcast Bundles PPT presentations Training strategies Collateral available Terminology glossary AnswerNow video—how this all works Sitemap News Toolbox section Training section Certification training section Acquisition amnesty project MyGreenElectronics Comcast Town and the Slowskys
- 2. Guiding users to exact answers and relevant content (i.e. presentations), not hundreds of ‘Search results’ Understand users queries written in many different ways (synonyms, misspellings, different sentence structures) InteliWISE solution for Comcast Training
- 3. Analytics & Reporting The AnswerNow performance High usage case - on average 75% of employees use AnswerNow More than 97% hit rate From 1,500 to 3,500 weekly interactions ….and the Query Miss report tells what new answers need to be developed for…. How much is the installation charge for a home networking modem? Where do I find VOD content? How many programs can you record at one time with a DVR receiver?