Collective bargaining is a process of negotiation between employers and a group of employees aimed at reaching agreements to regulate working conditions. It allows workers to achieve workplace democracy and ensure the rule of law at work. The term "collective bargaining" was first used in 1891 by Beatrice Webb to describe the process of negotiation between trade unions and employers over wages and working conditions. The goals of collective bargaining are to maintain good relations between employers and employees, settle disputes, protect workers' interests, and promote industrial democracy.