Deloitte Digital - Innovation, Rapid Prototyping, Cognitive Capabilities, Robotic Automation

1. Code Fellows – Power Hour
Rapid Prototyping, Cognitive Capabilities, Chatbots, Robotic Automation
M A Y 2 0 1 8

2. This publication contains general information only, and none of the member
firms of Deloitte Touche Tohmatsu Limited, its member firms, or their related
entities (collective, the “Deloitte Network”) is, by means of this publication,
rendering professional advice or services. Before making any decision or taking
any action that may affect your business, you should consult a qualified
professional adviser. No entity in the Deloitte Network shall be responsible for
any loss whatsoever sustained by any person who relies on this publication.
As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary
of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description
of the legal structure of Deloitte USA LLP, Deloitte LLP and their respective
subsidiaries. Certain services may not be available to attest clients under
the rules and regulations of public accounting.
Copyright © 2017 Deloitte Development LLC.
All rights reserved. Member of Deloitte Touche Tohmatsu Limited
Tim McCarthy
Sr. Studio Lead - Engagement Manager
Contact: timccarthy@deloitte.com
Josh Buchacher
Studio Lead - Software Engineer
Contact: jbuchacher@deloitte.com
Stephanie Di Biase
Sr. Studio Lead - Creative Director
Contact: sdibiase@deloitte.com

3. 3 | Copyright © 2017 Deloitte Development LLC. All rights reserved.
We’re here to talk about…
Deloitte Digital
How we work
Cognitive Capabilities, ChatBots,
Robotic Automation
Your Questions

4. 4 | Copyright © 2017 Deloitte Development LLC. All rights reserved.
Engagement Manager
Telecommunications , Life Sciences & Healthcare
BRANDS I’VE WORKED WITH

5. 5 | Copyright © 2017 Deloitte Development LLC. All rights reserved.
Creative Director
Focus on Retail Transformation
BRANDS I’VE WORKED WITH

6. 6 | Copyright © 2017 Deloitte Development LLC. All rights reserved.
Software Engineer
Lead Developer / Emerging Tech SME
BRANDS I’VE WORKED WITH

7. 7 | Copyright © 2017 Deloitte Development LLC. All rights reserved.
What we’re
made of.
Built upon the strengths and resources of
our larger firm, Deloitte Digital was born
out of years of investment in emerging
technologies, creative, commerce, web,
mobile, and customer solutions.
Web/Mobile Strategy
& Development
Mobile
Creative &
Development
Customer
Experience
Measurement
Innovation
Cyber Security
Cloud-Based
Commerce
Business Intelligence
& Analytics
Strategy
Web / Mobile
Development
& Creative
Social Agency
Full Service
Advertising
Agency
Web/Mobile
Strategy &
Development
Innovation
Consultancy
Digital &
Spatial Design
Digital
Transformation
via Salesforce
Omni-Channel
Campaigns
2012

8. 8 | Copyright © 2017 Deloitte Development LLC. All rights reserved.
Innovation Approach: From insight to action
We take the team thing seriously, pulling diverse minds together in our distinctive spirit of innovation. We value the sharing of ideas,
insights, best practices, and emerging trends—both within and across disciplines—to get our clients where they want to go.
Getting the
right idea
I N N O V A T I O N
Getting the
idea right
I M P L E M E N T A T I O N
Great uncertainty
Less investment
Great investment
Less uncertainty

9. 9 | Copyright © 2017 Deloitte Development LLC. All rights reserved.
Robotic Process Automation (RPA)
Software that automates repetitive, rules-based
processes usually performed by people sitting in
front of computers. By interacting with applications
just as humans would, software robots can open
email attachments, complete e-forms, record and
re-key data and perform other tasks that mimic
human interaction
The ability to automatically and accurately recognize
and transcribe human speech
Speech Recognition
The ability to extract or generate meaning and
intent from text in a readable, stylistically natural,
and grammatically correct form.
Natural Language Processing/Generations (NLP/G)
Ability of statistical models to develop capabilities
and improve their performance overtime without the
need to follow explicitly.
Machine Learning
Cognitive Capabilities

10. 10 | Copyright © 2017 Deloitte Development LLC. All rights reserved.
A consistent, platform-agnostic conversational interface is a key
enabler for simplifying user experiences.
One Bot to Rule them all

11. 11 | Copyright © 2017 Deloitte Development LLC. All rights reserved.
Behind the curtains

12. This publication contains general information only, and none of the member
firms of Deloitte Touche Tohmatsu Limited, its member firms, or their related
entities (collective, the “Deloitte Network”) is, by means of this publication,
rendering professional advice or services. Before making any decision or taking
any action that may affect your business, you should consult a qualified
professional adviser. No entity in the Deloitte Network shall be responsible for
any loss whatsoever sustained by any person who relies on this publication.
As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary
of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description
of the legal structure of Deloitte USA LLP, Deloitte LLP and their respective
subsidiaries. Certain services may not be available to attest clients under
the rules and regulations of public accounting.
Copyright © 2017 Deloitte Development LLC.
All rights reserved. Member of Deloitte Touche Tohmatsu Limited
Tim McCarthy
Sr. Studio Lead - Engagement Manager
Contact: timccarthy@deloitte.com
Josh Buchacher
Studio Lead - Software Engineer
Contact: jbuchacher@deloitte.com
Stephanie Di Biase
Sr. Studio Lead - Creative Director
Contact: sdibiase@deloitte.com