Federica Cocco is an Italian national currently studying for a Bachelor in Business Administration minor in Strategic Human Resources at Les Roches Marbella International School of Hotel Management. She has professional experience in sales and reception/housekeeping roles at hotels in Mexico and Spain. Federica is fluent in English, Spanish and Italian and has a good working knowledge of French.

1. CV – Federica COCCO
Federica Cocco
PERSONAL INFORMATION
Date of Birth: 15th February 1994 Nationality: Italian
Address: Les Roches Marbella International School of Hotel Management
Ctra. De Istán Km.1, Las Lomas de Rio Verde s/n, Marbella 29602, Málaga, Spain
E-mail: f.cocco_5415@students.lesroches.es Phone: + (34) 661 356 617 Skype: Federica.cocco9
EDUCATION / QUALIFICATIONS
2013 (August) – to date Hotel Management Studies – Bachelor in Business Administration minor in Strategic
Human Resources
Les Roches Marbella International School of Hotel Management - Marbella, Spain
2011 – 2012 Maturitá (equivalent to High School Diploma)- Hopkinton High School, Massachusetts (MA),
United States
2008 - 2013 Istituto Salesiano “Madonna degli Angeli” – Alassio (SV), Italy
PROFESSIONAL EXPERIENCE
2015 (July – December) Sales Trainee, Presidente InterContinental Resort & Spa
InterContinental 220 rooms, Cozumel, Mexico
• Providing customers with quotations
• Negotiating the terms of an agreement and closing sales
• Providing feedback on future buying trends
• Organization and sale of groups and events
2014 (January - June) Receptionist and Housekeeping Supervisor, Hotel Arts, *****, Ritz Carlton
Ritz Carlton, 483 rooms, Barcelona, Spain
• Organizing the daily routine at the reception and assure that the rooms were
in a perfect state
• Organize work schedule from the room status list, arrivals and departures
• Check all appliances in rooms are in working order
• Observe and report damage of hotel property
SKILLS
Language Italian (mother tongue), English (Written and spoken fluently), Spanish (written and spoken
fluently) French (Good working knowledge)
Computers Opera, Ms office, Delphi
ADDITIONAL INFORMATION
2012 (October) Driving Licence, Italy
2016 (July) Volunteer mission in Thuy An Rehabilitaion Center For Handicapped Children, Vietnam

2. CV – Federica COCCO
REFFERENCE
Ms. Vera Champagne
Lecturer at Les Roches Marbella International School of Hotel
Management
Address: Las Lomas de Rio Verde s/n Marbella 29602
Email: vchampagne@lesroches
Mrs. Ainhoa Otamendi
General Education Program Manager at Les Roches
International School of Hotel Management
Address: Las Lomas de Rio Verde s/n Marbella 29602, Spain
Email: aotamendi@lesroches.es