1. The document describes a coaching method that uses questions to help solve problems. It involves the coachee sharing a challenge and the coaching team asking questions about the situation, efforts, and future plans. 2. The coaching team asks questions following the SOLVED acronym - about situation, others' perspectives, level of achievement, variables affecting progress, efforts made, and differences achieved. 3. The goal is for the coachee to gain insight and a plan for moving forward, without the coaching team focusing on causes or blame for the past problem.