This document announces three coaching classes in March 2018. It discusses the importance of change and introduces coaching models and principles. Key points covered include: - The classes will teach basic coaching skills, tools, and paradigms needed for performance management. - Coaching involves listening, questioning, and reframing to help clients reflect and find their own solutions. Representational systems and sensory awareness are important skills. - Effective coaching creates safety and respect while inducing helpful mind-body states through language, stories and voice. The coach's role is to support clients' internal process. - Coaching paradigms include seeing from different perceptual positions and noticing learning/inspiring patterns.