The choice between CMMS hosted or an on-premise installation can be a difficult decision to make. Learn more about these two options and determine what option is best for you.
The Real-World Challenges of Medical Device Cybersecurity- Mitigating Vulnera...
Choosing Between Hosted/SaaS vs On-Premise CMMS Installation
1. CMMS: Hosted/SaaS vs On-Premise Installation
with Marty De Los Santos
The following slides were part of a webinar hosted by
MicroMain. Please click the link in the final slide to
access the full webinar with complete audio and visual
display.
2. About MicroMain
• Headquarters in Austin, TX
• We’ve been providing facilities with award-winning asset
maintenance and facility management software since
1991
• MicroMain offers CMMS, CAFM and Capital Planning
software and services
• Special version for Healthcare
4. Cloud-Based CMMS Software
Not sure if cloud-based or on-premise installation is best for
your CMMS software needs? (Cloud-based software is also
known as SaaS or Software-as-a-Service.)
SaaS hosting offers these benefits:
Remove the IT burden, so you can focus on maintenance
operations
Get easy cloud-based access from any device with
network access
Rely on advanced data security
Count on routine back-ups of your data
Take advantage of cost-effective, flexible pricing
6. Choosing a CMMS solution
How do I know if a cloud-based/SaaS solution is right for
my company?
The following questions will help you identify key points to
consider when choosing between a local on-premise
installation or SaaS hosting of CMMS software.
7. Who Handles the IT Burden?
SaaS means the chore of maintaining software availability is
no longer on you – or your IT department’s list.
SaaS hosting should include:
24/7 cloud-based access to your software and data
Hassle-free software upgrades
No more worry about system requirements
Data security
8. Is my Data Routinely Backed-up?
• How often is your data backed-up?
• What is the SaaS provider’s disaster recovery procedure?
• Where is your data physically stored?
9. How can I Access Software and Data?
• Can you access the software and database from any
device, any time?
• Can each user gain access with unique login credentials?
• Does the SaaS provider manage login credentials?
• Can individual and group CMMS program rights be
managed by an in-house administrator?
10. What About Data Security?
• What are the physical security procedures?
• What are the network security procedures?
11. What’s the Cost of SaaS?
• What factors affect the monthly/annual cost?
• Are there set-up fees to implement SaaS?
• Is database storage capacity included? Is sufficient space
available?
• Are software upgrades included in SaaS costs?
12. What Else Should I Know?
• Who owns the data?
• Is there a contract for SaaS services?
• Are there discounts/price breaks for longer term
commitments?
13. CMMS SaaS Solution
Provides the same power as locally installed software to manage
maintenance processes, costs, and reporting:
On-demand work orders
Preventive maintenance work orders
Labor
Assets
Parts & inventory
Get additional functions:
Work Request − web-based work order submission
Mobile Device − take your software to the field, where the work
is performed
14. Installation Solution Checklist
No IT burden, focus on maintenance
operations
Cloud-based access from any device
Advanced data security
Routine back-ups of your data
Cost-effective, flexible pricing
We’ve covered questions in this webinar to ensure your
search for the right software solution addresses these
important issues:
15. Thank You
Are there any questions?
Chat your questions now or contact us:
Phone: 888-888-1600 x271
Email: Info@MicroMain.com
Web: www.micromain.com
Click here to access the full webinar with
complete audio and visual display.
Editor's Notes
Introduce yourself and establish MicroMain as a subject matter authority
24/7 network-access to your software and data
What is the expected uptime of your SaaS provider?
Uptime means ability to access your software and data
Hassle-free software upgrades
Are software upgrades implemented by the SaaS provider?
No more worry about system requirements
Does the software run on any modern browser (Internet Explorer/IE, Chrome, Firefox, Safari)?
Does the software work with the operating system in use in your company? Windows XP through Windows 8?
Are other technical requirements handled by the SaaS provider?
Data integrity
No-longer in your court – the SaaS provider is responsible for back-up and failover procedures.
Potential to reduce or eliminate up-front capital IT outlay.
How often is your data backed-up?
Weekly, daily, hourly?
What is the SaaS provider’s disaster recovery procedure?
What is the disaster recovery procedure for your SaaS provider? A process should be in place and available to customers.
Where is your data physically stored?
Is data dispersed geographically to provide protection from local disaster?
Can each user gain access with unique login credentials?
username and password
Individual and group CMMS program rights should be managed by an in-house administrator
limit access or type of rights (full to read-only, for example)
What are the physical security procedures?
What are the network security procedures?
Security should meet or exceed industry-standards
What factors effect the monthly/annual cost?
Number of databases
Concurrent users
Are additional log-ins permitted?
Are there set-up fees to implement SaaS?
What is included?
Software installation
Account set-up
Login credential set-up
SQL Server set-up and configuration
Is database storage capacity included? Is sufficient space available?
What does additional storage space cost?
Are software upgrades included in SaaS costs?
Don’t incur additional costs to upgrade, gain access to new functionality.
Is there a contract for SaaS services?
What is the term of the contract? 3- or 12-month?
Does the contract auto-renew? This ensures continuous access without any service interruption
Is there an contract termination option? 30-day opt-out?
Is there contract flexibility to meet specific company budget or contract needs?
Are there discount/price breaks for longer term commitments?
Discount for annual vs. monthly payment? Longer term commitment discount?
Who owns the data?
The information in your database should be yours. Should you terminate a SaaS relationship a back-up of your database should be provided to you.
next -- DEMO
After showing the software, go back over what we’ve talked about briefly – here’s the checklist of what you need to be doing