CMMI Appraisal Summary of Southtech Limited, Bangladesh

1. Appraisal Summary Page 1 of 10
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Appraisal: Southtech Oct08 ScampiA
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Appraisal Name: Southtech Oct08 ScampiA
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Partners Directory SEI Partner: QAI India Limited
Support Model: CMMI v1.2
Feature Requests
Description:
APPRAISAL SETUP
Identification Representation: Staged
Timeline
Constellation:
Agent Account j
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n None
Sponsor(s)
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j
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n DEV
Org Unit
Organization(s) j
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n DEV+IPPD
Team Members
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n ACQ
APPRAISAL PLAN
Method: SEI SCAMPI v1.2
Function Areas
Model Scope Description:
Purpose & Usage Class Code: A
Projects / Support
Groups ARC: b
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OU Profile
Appraisal Timeline
FAR Groups
Outputs Phase 1 Start Date:
Sep 02, 2008
(Plan and Prepare)
Risks
Constraints Phase 1 End Date:
Oct 17, 2008
(Plan and Prepare)
APPRAISAL DATA
Phase 1 Remarks:
Ratings
Summary Phase 2 Start Date:
Oct 18, 2008
(Conduct Appraisal)
Submit
Submit Artifacts Phase 2 End Date:
Oct 25, 2008
ADS (v1.1) (Conduct Appraisal)
ADS (v1.2) Days on Site: 7
FEEDBACK Phase 2 Remarks:
Feed Back Form Phase 3 Start Date:
Feed Back List Oct 25, 2008
(Report Results)
Phase 3 End Date:
(Report Results)
Phase 3 Remarks:
Appraisal LA Agent Account
Username: Majumder
Full Name: B. M. Shahrier Majumder
http://sas.sei.cmu.edu/appsys/webmodules/appraisals/asummary.aspx?a=11800 10/12/2008

2. Appraisal Summary Page 2 of 10
Email Address: shahrier.majumder@southtechlimited.com
Phone Number: (+88-02) 891-6331
Organization: Southtech Limited
Appraisal Sponsorship
Sponsor Name Organization
Syed Quader Southtech Limited
Organizational Unit
Org Unit: Southtech
Description: Southtech limited is a consulting house and an ICT solution
provider. They are one of the largest ISO 9001:2000 certified
software companies in terms of number of employees and
countrywide coverage of solutions in Bangladesh. It became ISO
9001:2000 certified for software design, development,
maintenance and sales in 2003.
Southtech specializes in banking and microfinance, retail and
wholesale management, and human resource management
solutions.
Seven projects and support functions, EPG, QA and Training are in
Organizational
the appraisal scope. No. of people in the organization=117. Out of
Scope:
this, no. of technical people=66.
People Sample
50%
Size:
Project Sample
86%
Size:
Excluded Project: SCALED-BRAC; No. of people: 7; Reason: Legacy System
Instantiations: under maintenance.
Has this Organizational UNIT (or part of this OU) had appraisals before this one?
j
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n Yes n No
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Organizations
Organization Name
Southtech Limited
Projects / Support Groups
Name: ABS-BAB
Description: This is a core banking application that facilitates Retail,
Corporate and SME banking. It has different modules that
support general banking, savings, loans & advances,
remittances, SME & sales unit o
Type: Focus Project
Size: 7 People
Organizational
Maintenance
Function:
Placement within OU: Southtech
PA Scope: REQM, PP, PMC, MA, PPQA, CM, RD, TS, PI, VER, VAL, OPF,
OPD, OT, IPM, RSKM, DAR,
Duration: July 2007-June 2008
Sensitive:
b
c
d
e
f
g
http://sas.sei.cmu.edu/appsys/webmodules/appraisals/asummary.aspx?a=11800 10/12/2008

3. Appraisal Summary Page 3 of 10
POC Name:
B. M. Shahrier Majumder
POC Email:
shahrier.majumder@southtechlimited.com
Location: Dhaka, , Bangladesh
Name: ABS-BDFCL
Description: Southtech ASCEND Banking System is to be customized for
BDFCL with the following module; Head Office Central
Control, Head Office Consolidated Multi-Currency Accounting,
Branch Loans & Advances, Branc
Type: Focus Project
Size: 9 People
Organizational
Maintenance
Function:
Placement within OU: Southtech
PA Scope: REQM, PP, PMC, MA, PPQA, CM, RD, TS, PI, VER, VAL, OPF,
OPD, OT, IPM, RSKM, DAR,
Duration: January 2008-December 2008
Sensitive:
b
c
d
e
f
g
POC Name:
B. M. Shahrier Majumder
POC Email:
shahrier.majumder@southtechlimited.com
Location: Dhaka, , Bangladesh
Name: ABS-CBRM-SCB
Description: Customized software is being developed for generating
periodic reports (CL, CIB & SBS) for central bank. Standard
Chartered Bank will use this application to generate these
reports from data in their
Type: Non-Focus Project
Size: 6 People
Organizational
Development
Function:
Placement within OU: Southtech
PA Scope: VAL, IPM, DAR,
Duration: November 2007-September 2008
Sensitive:
b
c
d
e
f
g
POC Name:
B. M. Shahrier Majumder
POC Email:
shahrier.majumder@southtechlimited.com
http://sas.sei.cmu.edu/appsys/webmodules/appraisals/asummary.aspx?a=11800 10/12/2008

4. Appraisal Summary Page 4 of 10
Location: Dhaka, , Bangladesh
Name: ABS-MF-BRAC
Description: The project “Ascend Banking (MFV)” is an independent
system that can be integrated with any application built on
Microsoft .NET platform. This system performs all loan and
savings related activities o
Type: Focus Project
Size: 14 People
Organizational
Maintenance
Function:
Placement within OU: Southtech
PA Scope: REQM, PP, PMC, MA, PPQA, CM, RD, TS, PI, VER, VAL, OPF,
OPD, OT, IPM, RSKM, DAR,
Duration: July 2007-June 2008
Sensitive:
c
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e
f
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Location: Dhaka, , Bangladesh
Name: ABS-NPPF
Description: NPPF is a government autonomous organization to handle all
government employees and non government organization
employees’ pension and provident fund. At present they are
using five different software
Type: Focus Project
Size: 16 People
Organizational
Development
Function:
Placement within OU: Southtech
PA Scope: REQM, PP, PMC, MA, PPQA, CM, RD, TS, PI, VER, VAL, OPF,
OPD, OT, IPM, RSKM, DAR,
Duration: June 2008-February 2009
Sensitive:
b
c
d
e
f
g
POC Name:
B. M. Shahrier Majumder
POC Email:
shahrier.majumder@southtechlimited.com
Location: Dhaka, , Bangladesh
Name: EPG Group
Description: Carry out Process definition, implementation and
improvements.
Type: Support Group
http://sas.sei.cmu.edu/appsys/webmodules/appraisals/asummary.aspx?a=11800 10/12/2008

5. Appraisal Summary Page 5 of 10
Size: 4 People
Organizational
Process Improvement
Function:
Placement within OU: Southtech
PA Scope: OPF, OPD,
Duration: April 2007-December 2008
Sensitive:
b
c
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e
f
g
POC Name:
B. M. Shahrier Majumder
POC Email:
shahrier.majumder@southtechlimited.com
Location: Dhaka, , Bangladesh
Name: EPG Group
Description: Carry out Process definition, implementation and
improvements.
Type: Support Group
Size: 4 People
Organizational
Process Improvement
Function:
Placement within OU: Southtech
PA Scope: OPF, OPD,
Duration: April 2007-December 2008
Sensitive:
b
c
d
e
f
g
POC Name:
B. M. Shahrier Majumder
POC Email:
shahrier.majumder@southtechlimited.com
Location: Dhaka, , Bangladesh
Name: QA Group
Description: Carry out Quality Assurance function.
Type: Support Group
Size: 2 People
Organizational
Other Quality Assurance
Function:
Placement within OU: Southtech
PA Scope: PPQA,
Duration: June 2007-December 2008
Sensitive:
c
d
e
f
g
http://sas.sei.cmu.edu/appsys/webmodules/appraisals/asummary.aspx?a=11800 10/12/2008

6. Appraisal Summary Page 6 of 10
Location: Dhaka, , Bangladesh
Name: SCALED-EBL
Description: Customized version of Southtech SCALED software is to be
used to automate EBL’s HRD, Leave & Attendance,
Recruitment, Training, Salary, PF, Loan, Income Tax and
Accounting process of EBL Human Resourc
Type: Focus Project
Size: 6 People
Organizational
Development
Function:
Placement within OU: Southtech
PA Scope: REQM, PP, PMC, MA, PPQA, CM, RD, TS, PI, VER, VAL, OPF,
OPD, OT, IPM, RSKM, DAR,
Duration: December 2007-December 2008
Sensitive:
b
c
d
e
f
g
POC Name:
B. M. Shahrier Majumder
POC Email:
shahrier.majumder@southtechlimited.com
Location: Dhaka, , Bangladesh
Name: Training Group
Description: Carry out Training function.
Type: Support Group
Size: 1 People
Organizational
Other Training
Function:
Placement within OU: Southtech
PA Scope: OT,
Duration: July 2007-December 2008
Sensitive:
b
c
d
e
f
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POC Name:
B. M. Shahrier Majumder
POC Email:
shahrier.majumder@southtechlimited.com
Location: Dhaka, , Bangladesh
Function Areas
Appraised Function
Areas: b
c
d
e
f
g Software
c
d
e
f
g System Engineering
http://sas.sei.cmu.edu/appsys/webmodules/appraisals/asummary.aspx?a=11800 10/12/2008

7. Appraisal Summary Page 7 of 10
c
d
e
f
g Hardware
c
d
e
f
g Other
Appraisal Scope
Level 2 Level 3 Level 4 Level 5
b
c
d
e
f
g REQM b
c
d
e
f
g RD c
d
e
f
g OPP c
d
e
f
g OID
b
c
d
e
f
g PP b
c
d
e
f
g TS c
d
e
f
g QPM c
d
e
f
g CAR
b
c
d
e
f
g PMC b
c
d
e
f
g PI
c
d
e
f
g SAM b
c
d
e
f
g VER
b
c
d
e
f
g MA b
c
d
e
f
g VAL
b
c
d
e
f
g PPQA b
c
d
e
f
g OPF
b
c
d
e
f
g CM b
c
d
e
f
g OPD
b
c
d
e
f
g OT
b
c
d
e
f
g IPM
b
c
d
e
f
g RSKM
b
c
d
e
f
g DAR
Target Maturity Level: 3
Explanation For Projects do not outsource to suppliers nor acquire products
Excluded PA(s): from suppliers.
Appraisal Ratings
Level 2 Level 3 Level 4 Level 5
(none) (none) RD Out of Scope OPP Out of Scope OID
REQM (none) Out of Scope QPM Out of Scope CAR
TS
(none) PP
(none) PI
(none) PMC
(none) VER
Not Applicable SAM
(none) VAL
(none) MA
(none) OPF
(none)
(none) OPD
PPQA
(none) CM
(none) OT
(none) IPM
(none)
RSKM
(none) DAR
Maturity Level:
Description of the PA(s)
Being Statistically
Managed
Purpose
Business Objectives: • To transform the existing software products into cutting-
edge, best-of-breed, value-for-money software applications in
the chosen market segments and maintain a lead there from.
• Follow well defined processes for the benefit of a predictable
environment for clients, management and employees.
http://sas.sei.cmu.edu/appsys/webmodules/appraisals/asummary.aspx?a=11800 10/12/2008

8. Appraisal Summary Page 8 of 10
With respect to quality objectives, goals are to:
? Reduce the cost of developing and maintaining its products.
? Improve the quality of deliverables.
Appraisal Objectives: o Establishing organization's capability.
o Identifying best practices within the organization
o Assessing projects’ implementation of the organization's
standard processes.
Usage Mode: Internal Process Improvement
Comments:
OU Profile
Business Category: For Profit Business (including DoD Contractor)
Comments:
Industry Classification: Business Services
Application Domain
Commercial development for sale to organizational consumers
Characterization:
Comments:
Success Factors: On-time Delivery
Defect Ratio
Other: > Reduce the cost
Number Of Employee: 117
Appraisal Team
Team Member Organization Role
Ajoy Sen Southtech Limited Team Member
Md. Rezaul Hoque Southtech Team Member
Raquibul Siddiquee Southtech Limited Team Member
Md. Shafiuzzaman Southtech Team Member
Seshadri Venkatesan QAI India Limited Team Lead - SCAMPI A v1.2 Lead Appraiser
Sk Ahmed Southtech Team Member
Kazi Zikrur Rahman Southtech Limited Team Member
FAR Groups
Organization
FAR Group Name Responsibilities
Affiliation
CM FAR Md. Rezaul Hoque Southtech Configuration Control
CM FAR Subir Kumar Saha Southtech Configuration Control
CM FAR Ashfaqur Rahman Southtech Configuration Control
B. M. Shahrier
EPG FAR Southtech EPG Lead
Majumder
EPG FAR AKM Samsad Ahsan Southtech EPG Member
EPG FAR Showman Roy Southtech EPG Member
Md. Shajibul Hussain
EPG FAR Southtech EPG Member
Talukder
Middle Manager B. M. Shahrier Oversees some
Southtech
FAR Majumder projects.
Middle Manager Md. Tawhidur Rahman
Southtech Oversees projects.
FAR Tawfique
Practitioner Team Business Analyst and
Md. Zayed Zulfiker Southtech
FAR 1 Tester
Practitioner Team Business Analyst and
Md. Sazzadul Karim Southtech
FAR 1 Tester
Practitioner Team
Md. Hasan Mahmood Southtech Business Analyst, Tester
FAR 1
http://sas.sei.cmu.edu/appsys/webmodules/appraisals/asummary.aspx?a=11800 10/12/2008

9. Appraisal Summary Page 9 of 10
Practitioner Team Business Analyst and
Hafizul Islam Southtech
FAR 1 Tester
Practitioner Team
AKM Mahmud Hasan Southtech Business Analyst
FAR 1
Practitioner Team Mohammad
Southtech Business Analyst
FAR 1 Moniruzzaman
Practitioner Team
Subir Kumar Saha Southtech Tester
FAR 1
Practitioner Team
Ashfaqur Rahman Southtech Tester
FAR 1
Practitioner Team Md. Bashirul Islam System Analyst and
Southtech
FAR 2 Sohel Developer
Practitioner Team System Analyst and
AKM Samsad Ahsan Southtech
FAR 2 Developer
Practitioner Team System Analyst and
Md. Hasan Mahmood Southtech
FAR 2 Developer
Practitioner Team
Hafizul Islam Southtech System Analyst
FAR 2
Practitioner Team System Analyst and
Md. Shahadat Hossain Southtech
FAR 2 Developer
Practitioner Team
Md. Morshed Sayem Southtech System Analyst
FAR 2
Practitioner Team KM Shahinur Kabir
Southtech Developer
FAR 2 Mondol
Practitioner Team
Salman Rishad Southtech Implementation
FAR 3
Practitioner Team Md. Moheep Ullah
Southtech Implementation
FAR 3 Patwary
Practitioner Team
Hafizul Islam Southtech Implementation
FAR 3
Practitioner Team Chowdhury Zahid
Southtech Implementation
FAR 3 Masoor
Practitioner Team
Md. Kamal Hossain Southtech Implementation
FAR 3
QA FAR Ariful Haque Southtech Quality Assurance
Training FAR Kahsfia Bashar Southtech Training coordinator
Outputs
Appraisal Outputs: Practice Characterizations
Process Area ratings
Maturity Level rating
Ownership: Owned by sponsor.
Follow on Activities: None
Additional ADS Info:
Constraints
Staffing: None. Site coordinator will intimate if there are any constraints in staffing.
Funding: None. Sponsor to ensure the funding requirements.
Duration: None. The onsite period is seven days and can extend to eight days, if
required.
Tools: None.
Facilities: None.
Other: None.
Appraisal Risks and Mitigation Plans
Risk Mitigation Plan
May not obtain visa as planned. Can impact Either convert holidays to work days or
the schedule. reschedule.
http://sas.sei.cmu.edu/appsys/webmodules/appraisals/asummary.aspx?a=11800 10/12/2008

10. Appraisal Summary Page 10 of 10
Impact to schedule. Extend to 26th Oct.
http://sas.sei.cmu.edu/appsys/webmodules/appraisals/asummary.aspx?a=11800 10/12/2008