CMI Overview

Managing the Business of IT

Introduction to CMI
“Contributing to the Success of IT for 20 Years”

Presenter: Frank Ungarten

©2011 Configuration Management, Inc. (CMI). All Rights Reserved.

Agenda
• CMI Overview
– Enterprise solutions

– CMI’s specialty skills

– Staffing solutions

• Saving solutions and value-adds
– Delivered service-based pricing

– Consumption-based pricing

• Potential alignments

• Diverse supplier verification

• Next steps

©2011 Configuration Management Inc. (CMI). All Rights Reserved.

CMI Overview
Our Focus:
• 20 years in business
• IT Consulting, Managed Services
• Talent Management & Staffing

Our Core Areas of Expertise:
• Enterprise SW Configuration Management
• Full Application Lifecycle Management
(inception to deployment)
• Quality Software Development
• People Alignment/Technology Process

Our Innovative Services & Approach:
• Consulting Services in the Cloud
 Pay for what you need
 Milestone pricing
• Management of vendor evaluations

CMI’s Enterprise Solutions
Areas of ESCM Support
• Change Control
• Release Management
• Source Code Management
• Build Engineering
• Packaging and Deployment
• Environment Configuration

Complete Positions
• Managed services
• Program management
• Best Practices Advisor
• Hosted (Cloud, Tools)
• Staff augmentation
• Training

Process Compliant Frameworks

CMI has extensive knowledge and
best practices around improving
application development productivity
and effectiveness.

We accelerate organizational maturity
at all levels, with proven techniques
that focus on improving the quality
speed and cost of software
development.


ESCM Consulting Cloud Services

• Pay based on demand • Transparency
• Pay based on delivery • Best practices
• Quicker time to market • Software & tool agnostic
• 24/7 operations


Staffing Services

• CMI’s staffing division recruits for both permanent and contingent IT labor

• Our recruiters average 14 years of experience

• Solid database of contacts built over two decades

• We recruit for a wide breadth of technical skills and all-levels of experience

• Our candidates usually have a strong understanding of SDLC & IT development


Internship Cooperative Program
• Cooperatively managed resource

• Flexible/scalable models

• Value-addition with strong ROI
– High retention rates
– Short-term value
– Long-term value

• Strong business case for
promoting goodwill


CMI Valued Customers


Differentiators of our Services
CMI is the thought-leader on Enterprise Software Configuration Management
• 20 Years of Enterprise Software Configuration Management
• Proven Configuration Management best practices
• Tool agnostic service provider

Experience managing the shift from a time and material staffing approach to a
functioning supplier-managed service
• Flexible staff augmentation solutions for building permanent & consulting teams
• Human capital management program
• Supplier-managed services/cooperative management
• Reduce the burden on your management
• Incur less risk
• Leverage innovative solutions

Pricing structure based on delivered services not time & materials
• Define service components that drive cost
• Direct the cost of services to the consumers of the service
Flexible consumption-based models
• Support changes in service demand
• Improved ROI through service optimization
• Drive improved quality and lower costs


Engagement: Cisco Systems
CMI was engaged to help define a
Configuration Management® (CM)
environment for a new business unit by
recommending a set of tools from numerous
ones available.
Cisco did not require our CMI Assessed Cisco’s
assistance with the applicable corporate
implementation of our infrastructure (existing
recommendations as all of tools, scripts, etc.) and CM
the tools were already practices of other business
operational at units.

Collaborated with the Cisco had an extensive
major stakeholders within infrastructure of tools
the organization and which were suitable for
developed a formal set of the implementation of the
recommendations over a new business units CM
period of eight weeks. environment.

This was a comprehensive Health
Assessment® as it spanned the entire SDLC CMI evaluated the existing
including requirements, development, tools and make a
testing, CM and production deployment. recommendation.


Engagement: General Motors

Provided onsite support for
Telelogic (IBM) CM/Synergy
& Change/Synergy tools

Provided onsite support
Provided onsite support
for in-house developed
for PC Deployment
Lotus Notes application
Services.
(VINCR)

Assisted in the design and
Supported successful
implementation of SCM
audits to GM's
Process, standardizing
proprietary SDP-21
this process across the
standardized process
entire software
model.
organization.


Engagement: Authentidate
CMI was engaged to automate
the build process and release
mechanisms.

CMI worked effectively with CMI provided onsite support
other teams on integration and administration of CVS
and release issues. Source Control.

CMI provided developers CMI performed daily builds
with technical and and produce Windows
administrative support for product installers using
source code control issues. InstallSheild.


Engagement: Digital Motorworks

CMI conducted a Health
Assessment® of the SCM process.

CMI migrated and properly Conducting the
structured the existing Implementation phase,
codebase from CVS over to involved translating the
ClearCase high level SCMP.

Configured ClearCase UCM, and
identified the best UCM solution
for client's needs utilizing stream
Integrated ClearCase with hierarchy, promotion
ClearQuest for defect methodology and composite
tracking. baseline strategies.


Engagement: Digital Motorworks

Created reports that provide
management with meaningful
metrics on the software
development efforts, as well as
templates and work-aids for the
Change Control Board.

The stable and well-
documented environment
Lastly, CMI provided full-
was finally transitioned to
time onsite
the client in a Training
ClearCase/ClearQuest
Phase which ensures the
support to manage the
team sees the full
day-to-day operations of
productivity increases the
the SCM environment.
new process and tool
allow.


Engagements: Raydon Corporation

CMI worked collaboratively
Raydon Corporation, the with over 30 Raydon
leader in innovative resources covering the
simulation training products following focus areas for both
and solutions for the United hardware and software:
States Armed Services, • Integrated Processes
procured consulting services • Configuration Management® Planning
from CMI to perform on-site • Configuration Change Management
Assessment/Gap analysis of • Configuration Identification
current Raydon Configuration • Configuration Control
• Configuration Status Accounting
Management® (CM) practices
• Configuration Verification & Audit
against industry best • Configuration Corrective Action
practices. • Configuration Release Management
and Delivery


Engagement: Pearson VUE

Pearson VUE, the leading
provider of global computer-
based testing solutions, engaged
CMI to perform an onsite
Assessment/Gap analysis of its
current CM practices against
industry best practices.

Disciplines assessed CMI worked
included: collaboratively with over
•Release Management (RM)
•Software Testing (QA)
40 Pearson VUE
•Configuration Management® (CM) resources to identify
•Change Management (CH) how the cross-functional
•Software Development (SW)
•Requirements Management (RQ) disciplines impact the
•Program/Project Management (PM) Release Management
•Automation (AM)
•Vendor Integration (VM)
discipline.


Engagement: DST

DST Communications was
considering the conversion of
their CM environment from PVCS
VersionManager to Subversion
within the CollabNet’s
SourceForge (now TeamForge)
Enterprise.

DST engaged CMI to
CMI provided specific
perform a technical analysis
recommendations for the
of their environment to
implementation of best in
make recommendations for
class branching and merging
the conversion to ensure its
using Subversion and
success. DST had a very
reengineering of their build
complex software
environment.
development environment.


Examples of Engagements: UBS

• Phase I – collaborate with the initial
software development group to integrate
and optimize the planned version control
and build environment defined as
This Health Assessment® Subversion, Maven and Nexus.
focused on identifying the key • Phase II – collaborate with the initial
issues for implementation of a software development group to extend
the planned environment by integrating
new infrastructure for a pilot TeamForge and Hudson. Integrate and
project. CMI is working with optimize these tools with the Phase I
UBS on the following consulting build environment defined as
Subversion, Maven and Nexus.
and implementation support in
• Phase IIII – collaborate with the initial
a phased approach: software development group to
transition all of the supported
applications into the new environment.
Provide operational support to the
development team once migrated to the
new environment.


Engagement: Alcatel-Lucent

A long term customer of CMI is
Alcatel-Lucent, where we have
been providing support for their
software configuration
management for 11 years.

CMI started at Alcatel-Lucent by
Alcatel-Lucent was able to save making specific
$2M annually through the recommendations to improve
implementation of standards their operation, helping to
and automation by: implement those
recommendations and evolving
• Reducing the average to currently provide the
software component build operational support for its
time from 8 hours to 2 hours, CDMA Wireless Network
and Solution (a very complex
• Creation of a new CDMA application with several
Product Release from 5 days hundred software developers
to 10 hours. working concurrently across 5
continents).


Engagement: Capital One
Providing support for Software
The benefits of these Configuration Management® for 9 years.
recommendations were CMI’s initial Health
improved efficiency, reduced Assessment® showed that
cost, and higher quality there was no standard
through the implementation process, procedures or tools
of standards and the supporting change control
centralized management of or software configuration
software configuration and management.
control.
Establishment of a processes,
procedures and a management
Reduction in the average frameworks. Management &
software build time from 2 Control of Entry/Exit criteria for
hours to 15 minutes delivery of software.
through the Management & Control of
implementation of Software Dependencies.
standards and automation. Automation to speed the
software construction process
and improve its quality.

$2M annual savings in
$3M annual savings resulting software licenses resulting
from the optimization of from the standardization
resources supporting release and optimization of change
management and Software control and version control
Configuration Management®. tools.

Engagement: Sony Electronics

CMI first defined Sony’s CM
Process for the set of
activities defined by Sony
Electronics.

Necessary training and CMI installed and
transfer of knowledge. configured PVCS Version
Manager and rolled out the
new toolset into
production.

A large part of this
engagement was providing
automation through PVCS
perl trigger scripts to
improve efficiency
between Remedy and PVCS
Version Manager Interface. CMI enhanced the tool
configuration through scripts
and triggers.


Engagements: General Dynamics
Within the Area Air Defense Command program (AADC) within
General Dynamics Advance Information Systems (GDAIS) CMI
assessent and optimized the Configuration Management and
Data management (CMDM) organization. Conducted a
Configuration Management Current State Assessment in order
to identify a strategic direction for ongoing configuration
management initiatives.

Divided current ClearQuest
database into separate
databases based on CMI documented and
functional team integration version controlled each of
as well as do field by field the engineering teams
evaluation in the CQ processes.
database to delete unused
fields

CMI developed user
CMI Implemented
training and
consistent branching
documents for
conventions for
engineering teams that
documents and good
includes screen shots
build practices.
from the tools.

Why CMI?
• Executive alignment
• Proven solutions
• Access to CMI industry experts
• Robust enterprise recruiting engine
• Complete resource management
• Flexible usage model
• Flexible cost model
• Proven transition process
• Commitment to training
• Referenceable client-base

The CMI Difference

Partnership-based approach
Commitment to delivery excellence, client
satisfaction, and measurable results
Demonstrated ability to provide insight and
foresight to align technology with business
goals and objectives
Proven, experienced teams
Flexibility and focused areas of expertise
Industry Insight
Manage Complexity
Process Performance Improvement and
Innovation


Initiative Alignments
Excellence
• Global availability
• Seamless technology
• Best-of-breed teams
Corp. Objectives
Transparency
• Streamlined methodology Business Strategy
• IT Integration
Critical
Capabilities
Financial Prudence
• Team consolidation (CoE) IT Delivery
• IT as an investment
IT Delivery

IT Delivery

Certifications

• WBENC
• MWBE


Next Steps

• Potential alignments
• Current needs
• Current issues
• What makes a vendor stand out?
• Process for becoming an approved vendor


Contacts

Configuration Management, Inc.
111S. Main St.
North East, MD 21901
Tel: 732-450-1100
Fax: 732-441-2765
http://www.cmi.com

Frank Ungarten
Mid-Atlantic Regional Sales Director
Tel: 443-877-1064 Ext 136
frank.ungarten@cmi.com


Thank You

Thank You!
“Contributing to the Success of IT Initiatives For 20 Years”


CMI Overview

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