Cloud-based File Management Services: Dropbox & SugarSync 
By: Adam Voyton 
Teacher: Nora Hufe 
Ethics for Computer Professionals 
1
2 
More than just storing files: 
Practical Uses of Cloud-based File Management Services 
Reduces email overload - removes 
the need to email yourself a file 
over and over again just to have 
the latest version 
Convenient workaround for 
receiving files – removes the 
need to have someone burn 
files to a CD which were to 
large to send via email.
3 
Synchronize files across 
multiple devices (PC, 
Mac, or various mobile 
devices) 
What is a Cloud-based 
File Management Service? 
• Send any file, of any file size, to 
anyone. 
• Share folders to easily sync 
information across teams. 
Web service which allows users 
to set up an account to store 
files securely online
Service Provider Options 
Dropbox 
Create a free account at: 
dropbox.com/register 
4 
SugarSync 
Sign up for an account at: 
sugarsync.com/products/sync_pricing.html
Remember: the public link to a file is easily forwarded - You may 
want to delete it from your account once you verify that your 
recipient has downloaded the file. 
5 
In short, having a Dropbox or SugarSync account can be 
a HUGE convenience. However, there are some drawbacks. 
If the file gets into 
the wrong hands… 
The file could be 
easily distributed… 
- That could be just as 
bad as hitting reply all 
to an email you meant 
to privately send!
6 
Stating the Obvious: Legal Considerations 
Do not upload files which: 
• Violate the law in any way 
• Violate the privacy of others 
• Defame others 
Compliance with Law Enforcement: 
• These services cooperate with 
government, law enforcement 
officials, private parties to 
enforce and comply with the law. 
• Your account could 
be subpoenaed!
Mine or yours? Who really owns files stored on Cloud Services? 
7 
• Full ownership to user. Service provider 
does not own your files and will delete 
them off of their servers when you delete 
them from your account. 
• Most employees cannot even access your 
files: only a select few can review your 
account for legal compliance to a 
subpoena. 
• Service provider does not have to notify 
the account holder if their account was 
searched.
8 
The “What If” Considerations 
1. What if they go bankrupt? Although unlikely, a service provider could go bankrupt 
overnight and users would lose data. 
* This scenario is unlikely. These service providers are highly popular. 
2. What if they change their Terms of Service? 
It’s also possible that your service provider change their 
Terms of Service to make your files it inaccessible. 
* Also unlikely - it’s like saying you can’t trust Google to 
provide free gmail accounts. 
**Reputation is everything to these companies, 
so a move like this would ruin them.
9 
Never put anything on your account 
that would be devastating if it was compromised 
Banking passwords 
Risqué photos Confidential Reports
Summation 
References 
 Dropbox vs SugarSync (Pros and Cons) 
http://windows7themes.net/dropbox-vs-sugarsync-pros-and-cons.html 
 See How SugarSync Stacks up to the Competition 
https://www.sugarsync.com/sync_comparison.html 
 The Dropbox Blog - Privacy, Security & Your Dropbox 
http://blog.dropbox.com/?p=735 
 Code Overtones on Dropbox 
http://jyro.blogspot.com/2010/02/on-dropbox.html 
 http://www.infosecurity.us/blog/2011/4/22/did-dropbox-lie.html 
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sugarsync

  • 1.
    Cloud-based File ManagementServices: Dropbox & SugarSync By: Adam Voyton Teacher: Nora Hufe Ethics for Computer Professionals 1
  • 2.
    2 More thanjust storing files: Practical Uses of Cloud-based File Management Services Reduces email overload - removes the need to email yourself a file over and over again just to have the latest version Convenient workaround for receiving files – removes the need to have someone burn files to a CD which were to large to send via email.
  • 3.
    3 Synchronize filesacross multiple devices (PC, Mac, or various mobile devices) What is a Cloud-based File Management Service? • Send any file, of any file size, to anyone. • Share folders to easily sync information across teams. Web service which allows users to set up an account to store files securely online
  • 4.
    Service Provider Options Dropbox Create a free account at: dropbox.com/register 4 SugarSync Sign up for an account at: sugarsync.com/products/sync_pricing.html
  • 5.
    Remember: the publiclink to a file is easily forwarded - You may want to delete it from your account once you verify that your recipient has downloaded the file. 5 In short, having a Dropbox or SugarSync account can be a HUGE convenience. However, there are some drawbacks. If the file gets into the wrong hands… The file could be easily distributed… - That could be just as bad as hitting reply all to an email you meant to privately send!
  • 6.
    6 Stating theObvious: Legal Considerations Do not upload files which: • Violate the law in any way • Violate the privacy of others • Defame others Compliance with Law Enforcement: • These services cooperate with government, law enforcement officials, private parties to enforce and comply with the law. • Your account could be subpoenaed!
  • 7.
    Mine or yours?Who really owns files stored on Cloud Services? 7 • Full ownership to user. Service provider does not own your files and will delete them off of their servers when you delete them from your account. • Most employees cannot even access your files: only a select few can review your account for legal compliance to a subpoena. • Service provider does not have to notify the account holder if their account was searched.
  • 8.
    8 The “WhatIf” Considerations 1. What if they go bankrupt? Although unlikely, a service provider could go bankrupt overnight and users would lose data. * This scenario is unlikely. These service providers are highly popular. 2. What if they change their Terms of Service? It’s also possible that your service provider change their Terms of Service to make your files it inaccessible. * Also unlikely - it’s like saying you can’t trust Google to provide free gmail accounts. **Reputation is everything to these companies, so a move like this would ruin them.
  • 9.
    9 Never putanything on your account that would be devastating if it was compromised Banking passwords Risqué photos Confidential Reports
  • 10.
    Summation References Dropbox vs SugarSync (Pros and Cons) http://windows7themes.net/dropbox-vs-sugarsync-pros-and-cons.html  See How SugarSync Stacks up to the Competition https://www.sugarsync.com/sync_comparison.html  The Dropbox Blog - Privacy, Security & Your Dropbox http://blog.dropbox.com/?p=735  Code Overtones on Dropbox http://jyro.blogspot.com/2010/02/on-dropbox.html  http://www.infosecurity.us/blog/2011/4/22/did-dropbox-lie.html 10