Read about Cloudamour one of the UK's leading Office 365 partners and Microsoft Azure specialists. Understand who we are, why we do what we do and how we can help your business become even greater. For more information please visit our website www.cloudamour.com

1. cloudamour
Your cloud partner
for growth.

2. cloudamour.com
020 3002 4111
Head office:
Building 5, Leavesden Park, Hercules Way, Watford, Herts, WD25 7GS
About us
At Cloudamour, we know there are a few simple truths about our customers:
You have a business to run and everyone in it has a job to do.
You want your IT to just work – all the time.
It costs money to keep it all up to date.
With the right partner, you can focus on the first one,
confident about the second, whilst getting the right
advice to deal with the third.
What makes us standout from our competitors
is a happy melding of technological obsession with
a deeply held drive to please our customers.
We deliberately use the word partner, rather than
supplier, to emphasise the long term aspect of the
relationship. We know that if we do a good job, not
only will you continue to buy from us, you are far
more likely to thrive as a business and come back
for more. It really is that simple. We do a great job,
so you can do a great job.
We have taken a fundamental decision to focus
on cloud-based technologies.The whole business
is built around a simple core concept.
A business will perform better if it outsources all
aspects of IT.
Now that is quite a goal, so it takes time to get there.
Yet today, that is not only possible, it is a commercial
reality.This focus has led Microsoft to recognise us
as one of the “top 3 fastest growing Cloud companies
in the UK”.
Now, every business is different. Our mission is to
consistently add value to your business by taking
the time to understand how it works and how we
can make it even greater.
We’re going to transform your views on office
technology. We’re going to make it faster, safer,
better and more cost-effective.
You’re going to love IT.

3. cloudamour.com
020 3002 4111
What we do
We improve performance and lower costs for companies in ways
that can transform a business.
We improve speed and reliability of your
infrastructure to ensure:
• Your IT systems are always available
• Your data storage and backup routines
are automated
• The performance levels (closely tied to raw speed)
are boosted
• Your security levels are appropriate for the
risks you face
We improve personal performance by giving your
staff better tools for the job.
• Microsoft Office (Excel, Word, Powerpoint) that
is always in the latest version
• Project sharing tools that encourage collaboration
and reduce document version creation
• Secure access to company documents from any
PC, tablet or smartphone
• Desktop communication tools such as instant
messaging and video conferencing
We reduce company wide direct costs by:
• A commercial model that scales with the number
of users, eliminating wasted budget
• Linking to third party providers who are leaders
in their field, combining low cost operation with
the high performance
We reduce company wide indirect costs
(travel / accommodation / office space) by:
• Tools that enable staff to work together better
even when located apart or at home
We smooth out cashflow by:
• Enabling IT upgrade investments to be switched
into operating costs
We keep the whole show running:
• You have a 24/7 support team big enough and
skilled enough to remove holiday/training/illness
cover issues
We help you succeed today and future proof your business for tomorrow.
Head office:
Building 5, Leavesden Park, Hercules Way, Watford, Herts, WD25 7GS

4. cloudamour.com
020 3002 4111
How we do it
We transition our customers to a powerful suite of products and services to boost
performance and lower cost.
• Have confidence that every email/appointment/
task and contact is securely stored
• Always operate with the latest version
of Microsoft Office
• Bring the communication tools from outside work
into the office
• Instant Messaging, 1:1 video conferencing
• Fully integrated with Microsoft Outlook
• Manage your entire infrastructure from a single
portal including your cloud and on premise servers,
your mobiles, laptops and PCs
• Ensure latest software updates and patches
are installed at first release
• Protect PCs and other devices from viruses,
spyware and malware
• A phenomenally powerful collaboration tool
that can range from a secure means to share
and back up documents to the heart
of an e-commerce portal
• Automatic backups build in Disaster Recovery
(DR) from the start
• Instant access to additional server capacity
• Easily scale up and down resources and costs
Support
• Proactive and responsive support
• Guaranteed SLAs
• Remote,Telephone and Onsite Service
• 24x7 Cover
• UK Service Desk
• Service delivered on ITIL V3 framework
• Client incident portal and reporting
Head office:
Building 5, Leavesden Park, Hercules Way, Watford, Herts, WD25 7GS

5. cloudamour.com
020 3002 4111
We manage transition with strong
project management.
Project Management is the lynchpin for the
successful implementation of any major
business change. Our teams operate within
the principles and framework of Prince 2.
We share live project progress with our
clients via a simple cloud-based portal.
It operates as a single point of reference
for all involved. It even extends to mobiles
via a tailored app.
We ensure the ongoing availability,
performance and security of those systems
through a fully managed support service.
• Dedicated technical service manager
• Best of breed pro-active monitoring tools
• Fully traceable communication trail
Our process
Stage 1. Initiation
Stage 2. Elaboration
Stage 3. Execution
Stage 4. Transition
Stage 5. Operation
Projectmanagementandqualityassurance
Head office:
Building 5, Leavesden Park, Hercules Way, Watford, Herts, WD25 7GS

6. “The noteworthy point is that
this wasn’t just a UK migration.
Cloudamour managed all the
preparation with our remote offices,
spanning over 20 languages which is no small task! On
the day we switched the systems over, it was business as usual
with no interruption. It was the best migration I have ever been
involved with! Cloudamour provide us with a first-class support service…
They have proven to be a very valuable business partner; their knowledge
and responsiveness is something we’ve never experienced as an SME. This
is without doubt the most ‘grown-up’ IT system on offer for SME’s today,
and our migration process was painless!”
– Michael Cowler
Technical Operations Director, Adstream
cloudamour.com
020 3002 4111
What our customers say
“They
have proven
to be a very
valuable business
partner; their knowledge and
responsiveness is something we’ve
never experienced as a business.”
– Darren Franks,
Managing Director EMEA Eutopia
“Cloudamour
gave us
exceptional advice
and support. We trust
the team explicitly and Office 365
was their suggestion. The transition
was extremely smooth.”
– Ian Wallis
Financial Controller, Way To Blue
To find out more about our success storiesvisit cloudamour.com/success-stories
Head office:
Building 5, Leavesden Park, Hercules Way, Watford, Herts, WD25 7GS

7. cloudamour.com
020 3002 4111
Getting started
It’s a simple process.
We spend at least half a day with you and your
team to understand your particular issues, goals
and requirements–the DNA of your business.
Within 3 days, we will send a written recommendation
as to how we would proceed.
You decide whether you wish to proceed.
A phased implementation so that you can turn on
the capabilities you need at a pace that suits you.
We find that user uptake–the key success factor–
is far greater when the changes are brought in as
part of a programme, rather than all at once.
A highly skilled team of motivated specialists
to execute it.
We recruit strong people, but more importantly,
we make sure that their skill sets are maintained
with regular training.
Skill sets are developed to cover all of the solutions
we work with, but also on what makes them work
with each other. It is the integration that makes
the difference.
Head office:
Building 5, Leavesden Park, Hercules Way, Watford, Herts, WD25 7GS

8. cloudamour.com
hello@cloudamour.com
020 3002 4111
Head office:
Building 5, Leavesden Park
Hercules Way, Watford
Herts, WD25 7GS
cloudamour