The document discusses the shift towards delivering IT services in a cloud-based, on-demand model. It describes how the data center must embrace new technologies to provide an infrastructure capable of supporting self-service access, rapid scaling, resource pooling, broad network access, and lifecycle management of consumed services. This shift will allow IT executives to better align IT services with business objectives and consume them in a more flexible, efficient manner.

1. Cisco Confidential© 2011 Cisco and/or its affiliates. All rights reserved. 1Cisco Confidential© 2011 Mark McKenzie, Cisco and/or its affiliates. All rights reserved. 1
CiscoDomainTen–
aFoundation ForDelivering IT-as-a-Service
Erik Vogel, Director Data Center & Virtualization Practice
Cisco Advanced Services
April 2013

2. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
• We are at the beginning of a fundamental innovative shift in the way IT services
are consumed
• The shift requires a next generation Data Center capable of supporting self-
service access, rapid elasticity, resource pooling, broad network access, and
consumption lifecycle management
• The shift is not optional, the only question is if clients will seize the opportunity
and drive a transformational change, or risk being marginalized by superior
service providers

3. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
The Data Center must embrace these innovative emerging technologies in order to provide a foundation for a service oriented
consumption based approach to IT, thus affording IT Execs a platform on which to align IT services with business objectives.
SDN
Big Data Analytics
Application Lifecycle Management
Mobile Apps
BYOD
Cloud
Consumerization of IT
Internet of Things
Cyber-security
Enterprise Architecture
Cloud Brokering
Social Computing
Mobility
Data Center
Business Processes
Application Development Framework
VXI/VDI

4. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
UserPortal
4
UserPortal
4
Process and Governance10
Security and Compliance9
Applications8
Platform7
Virtualization and Abstraction2
Facilities and Infrastructure
Space, Power, Cooling
Compute Storage Network
1
AutomationandOrchestration
3
Service
Financial
Management
6
Service
Catalogand
Management
5
ExistingSystemIntegrations
Facilities and Infrastructure
Space, Power, Cooling
Compute Storage Network
1
Virtualization and Abstraction2
AutomationandOrchestration
3
Service
Catalogand
Management
5
Service
Financial
Management
6
Platform7
Applications8
Security and Compliance9
Process and Governance10

5. Thank you.
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