Gloucestershire College undertook an internal project to design, build and implement a new website and customer relationship management (CRM) system. Key activities included identifying requirements, commissioning an off-the-shelf package, and integrating the new systems with internal departments. The new website and CRM system are currently in development stage, with internal systems being adjusted for integration and content being prepared. Future work over the next months will involve continued development, user testing, and deployment of the new website and CRM system.

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2. Future Work
Over the next few months Gloucestershire College will be working on the continued
development of the website architecture while ensuring all the key attributes are in
place, such as; making adjustments to internal systems to ensure smooth
integration, photography and video data prepared and course catalogues re-written
for key audiences.
Moving out of the development stage, Gloucestershire will test the website and
related products, provide training to site editors then prepare deployment of the site.
Key Achievements
Due to the buy in and internal support for the project from key stakeholder groups,
senior management and Governors at the College, Gloucestershire have been able
to sign off on decisions and move forward on the project at a fast pace.
Benefits
Benefits include a better service to current and prospective learners, reduced cost to
the College for hosting and maintaining the website and SharePoint and more
efficiency for teams in terms of updating and maintaining content on the website.