Client Vs Good design - strategies for avoiding conflict (brought to you fresh from the field) At some point it’s inevitable: you will be working on a great project when you are asked for changes which can potentially turn a great project into an OK one. Being a good UX’er or designer makes you care about the design outcome, so this kind of situation might present some challenges. In this talk I present some strategies for keeping designs good, techniques for conflict avoidance, and why your “soft skills” and not just your design skills matter.