SlideShare a Scribd company logo
www.classicappearance.in
www.classicappearance.in 
Brief Profile – Cleaning Services 
CMS - Classic Maintenance Services Pvt. Ltd. is a one-stop solution for all your cleaning requirements. Our services include, daily office cleaning, carpet cleaning, hard floor cleaning and polishing, washroom hygiene, window and façade cleaning and janitorial services. We offer complete cleaning solutions for businesses of any size! We offer our services for all type of industries, commercial spaces, apartments and residential complexes. We are always available to assist customers, through our 24/7 response centre. We can respond quickly and efficiently to all our client's needs. We pride ourselves on providing efficient and professional service, suited to respond to the individual needs of our esteemed Clients.
Mission 
We see a multi skilled workforce, which consists of team players who have pride of ownership, translating organizational vision into reality. 
Vision 
Our Mission is to be the most successful facility management company in the world. 
www.classicappearance.in
Why outsource 
To concentrate on the core business 
Operational Expertise 
Reducing costs and improving services. 
Reduce risk and increase productivity 
Avoidance of capital investments 
Increase flexibilities 
Free from statutory hurdle 
Continuous up gradation of technology, process and method 
www.classicappearance.in
Client Desire 
Reliable services at an optimum price 
Faster delivery 
Prompt response 
Clean and safe environment 
Motivated work force 
One point contact for all needs 
www.classicappeaance.in
Our commitment to the client 
Understand the expectations of the client 
Articulate the Synergies 
Spell out the strategy options 
Arrive at a common strategy plan 
Create a win-win solution and implement it 
www.classicappearance.in
Our strengths 
Having own state of art, first of its kind, well equipped training institute. 
99 % client retention. 
Our staff retention consistently remains above 90%. 
100 % compliance with all statutory requirements. 
High level of business ethics. 
Use best quality cleaning materials and latest equipments. 
www.classicappearance.in
Key Benefit to clients 
Single Window 
Better operational control 
Easy to Operate 
To minimize the operating cost of the business 
To get best services within a fixed budget 
Consistency of better quality 
Transparent price structure contract 
Trained manpower at all levels 
www.classicappearance.in
Why CMS 
Industry experience for over decades in Facility Management services. 
20 % low cost compare to MNC’s. 
Certified ISO 9001:2008 for FM services. 
System and process oriented. 
Provide services at a competitive price. 
Achieve highest level of quality through process-driven delivery methods. Continue….. 
www.classicappearance.in
Enhance customer’s satisfaction by outperforming quality standards. 
Contribute to industry with innovative ideas. 
Sound financials - timely payment of salaries, wages, statutory compliance and vendor payments. 
Process driven company with a strong management team. 
Experience and expertise in providing facility management services to MNCs and domestic clients. 
Competent team at all sites as well as back end support team 
Monthly feedback from clients. 
www.classicappearance.in
Training Programs 
We are opened with state of the art Training Centre as “Asian Institute of Cleaning Science” 
Covers all SOPs for (Hotels and Hospitals) 
Our team is well trained for pre and post openings. 
Complete knowledge of cleaning procedures , equipments and use of cleaning agents. 
Learn to skill 
Grooming and appearance. 
Body language and attitude. 
Rules of guest’s floors and public areas. 
Greeting the guests. 
www.classicappearance.in
www.classicappearance.in
www.classicappearance.in
Director 
Procurement / 
Distribution 
Field Exts 
Operation Head 
Sup. (specialized 
Job work) 
Site Supervisors 
A/C Executive 
B D Head 
H. R. Head 
Asst. Mgr B D 
Training 
Compliances 
Co - ordinator 
Organization Structure 
www.classicappearance.in
Proposal Submission 
• Identification of appropriate plan. 
• Technical 
•Proposal 
• Commercial Proposal 
Client ‘s Work Order 
• Letter Of Intent 
• Purchase Order 
Handover BD to Ops. 
• LOI Copy 
• Copy of Proposal 
• Copy of final Cost Working 
• Signoff with BD & Ops. 
• LOI/ Costing to finance/HR/ Procurement/training. 
Lead 
Client meeting 
Site Assessment (with BD) 
• Site technical assessment 
• Manpower assessment 
• Clients inputs 
Pre - Mobilization 
• Team is deployed at the site one week in advance for better under standing the site. 
Final Negotiation 
Technical 
Commercial 
Transition 
• Mobilization with full deployment on 
the actual date, as per the plan 
Signed Agreement 
• Formalities and signing of agreement 
with the client. 
Relationship Management 
Initial Negotiation Technical Commercial 
w 
Flow Chart
Services 
Janitorial/Cleaning Services 
Post Construction Cleaning 
Industrial Cleaning Services 
Facade Cleaning - Glass Cleaning Services 
Marble Polishing 
Duct Cleaning 
Water Tanks Cleaning 
Pest Control 
www.classicappearance.in
Clients List
J-205 (LGF), SAKET, NEW ELHI-110017. 
011 – 29551903, 9873414834. 
www.classicappearance.in 
www.classicappearance.in 
Thanks……..

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CLASSIC MAINTENANCE SERVICES PVT. LTD. - (Presentation)

  • 2. www.classicappearance.in Brief Profile – Cleaning Services CMS - Classic Maintenance Services Pvt. Ltd. is a one-stop solution for all your cleaning requirements. Our services include, daily office cleaning, carpet cleaning, hard floor cleaning and polishing, washroom hygiene, window and façade cleaning and janitorial services. We offer complete cleaning solutions for businesses of any size! We offer our services for all type of industries, commercial spaces, apartments and residential complexes. We are always available to assist customers, through our 24/7 response centre. We can respond quickly and efficiently to all our client's needs. We pride ourselves on providing efficient and professional service, suited to respond to the individual needs of our esteemed Clients.
  • 3. Mission We see a multi skilled workforce, which consists of team players who have pride of ownership, translating organizational vision into reality. Vision Our Mission is to be the most successful facility management company in the world. www.classicappearance.in
  • 4. Why outsource To concentrate on the core business Operational Expertise Reducing costs and improving services. Reduce risk and increase productivity Avoidance of capital investments Increase flexibilities Free from statutory hurdle Continuous up gradation of technology, process and method www.classicappearance.in
  • 5. Client Desire Reliable services at an optimum price Faster delivery Prompt response Clean and safe environment Motivated work force One point contact for all needs www.classicappeaance.in
  • 6. Our commitment to the client Understand the expectations of the client Articulate the Synergies Spell out the strategy options Arrive at a common strategy plan Create a win-win solution and implement it www.classicappearance.in
  • 7. Our strengths Having own state of art, first of its kind, well equipped training institute. 99 % client retention. Our staff retention consistently remains above 90%. 100 % compliance with all statutory requirements. High level of business ethics. Use best quality cleaning materials and latest equipments. www.classicappearance.in
  • 8. Key Benefit to clients Single Window Better operational control Easy to Operate To minimize the operating cost of the business To get best services within a fixed budget Consistency of better quality Transparent price structure contract Trained manpower at all levels www.classicappearance.in
  • 9. Why CMS Industry experience for over decades in Facility Management services. 20 % low cost compare to MNC’s. Certified ISO 9001:2008 for FM services. System and process oriented. Provide services at a competitive price. Achieve highest level of quality through process-driven delivery methods. Continue….. www.classicappearance.in
  • 10. Enhance customer’s satisfaction by outperforming quality standards. Contribute to industry with innovative ideas. Sound financials - timely payment of salaries, wages, statutory compliance and vendor payments. Process driven company with a strong management team. Experience and expertise in providing facility management services to MNCs and domestic clients. Competent team at all sites as well as back end support team Monthly feedback from clients. www.classicappearance.in
  • 11. Training Programs We are opened with state of the art Training Centre as “Asian Institute of Cleaning Science” Covers all SOPs for (Hotels and Hospitals) Our team is well trained for pre and post openings. Complete knowledge of cleaning procedures , equipments and use of cleaning agents. Learn to skill Grooming and appearance. Body language and attitude. Rules of guest’s floors and public areas. Greeting the guests. www.classicappearance.in
  • 14. Director Procurement / Distribution Field Exts Operation Head Sup. (specialized Job work) Site Supervisors A/C Executive B D Head H. R. Head Asst. Mgr B D Training Compliances Co - ordinator Organization Structure www.classicappearance.in
  • 15. Proposal Submission • Identification of appropriate plan. • Technical •Proposal • Commercial Proposal Client ‘s Work Order • Letter Of Intent • Purchase Order Handover BD to Ops. • LOI Copy • Copy of Proposal • Copy of final Cost Working • Signoff with BD & Ops. • LOI/ Costing to finance/HR/ Procurement/training. Lead Client meeting Site Assessment (with BD) • Site technical assessment • Manpower assessment • Clients inputs Pre - Mobilization • Team is deployed at the site one week in advance for better under standing the site. Final Negotiation Technical Commercial Transition • Mobilization with full deployment on the actual date, as per the plan Signed Agreement • Formalities and signing of agreement with the client. Relationship Management Initial Negotiation Technical Commercial w Flow Chart
  • 16. Services Janitorial/Cleaning Services Post Construction Cleaning Industrial Cleaning Services Facade Cleaning - Glass Cleaning Services Marble Polishing Duct Cleaning Water Tanks Cleaning Pest Control www.classicappearance.in
  • 18. J-205 (LGF), SAKET, NEW ELHI-110017. 011 – 29551903, 9873414834. www.classicappearance.in www.classicappearance.in Thanks……..