A payment gateway is a service that authorizes credit card payments for e-businesses and online retailers. It allows online payments through various payment methods and serves as the equivalent of a physical point of sale terminal. The payment gateway workflow is inserted before the checkout process on a shopping website. It involves authenticating the transaction with the issuing and acquiring banks, transmitting payment details, and sending digital receipts to complete the payment. Payment gateways offer benefits like security since credit card details are not stored, but also charge fees for their services.