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D I G I T A L M A R K E T I N G 2 0 1 9
s u r v e y r e s u l t s
How often do you
post onto your social
media accounts?
8%
32%
60%
	 Daily
	 Weekly
	 Fortnightly
13%
11%
Is your social media
strategy integrated with all your
marketing campaigns?
76%
	 Yes
	 No
	 I don't have
	 a social media
	strategy
21%
4%
34%
41%
Do you have the support of a graphic
designer and/or videographer?
	 Videographer
	 Graphic 	
	Designer
	 Both
	 None
Which social media platforms
does your company
consistently/regularly use?
45%
34%
14%
8% 8%
	 Linkedin
	Twitter
	Facebook
	Instagram
	 Other 	
	 (Youtube, Xing)
What is your
monthly budget size
for social media?
13%
12%
8%
4%
9%
£0-£50
£50-£100
£100-£500
£500-£1000
£1000+
What are your
social media KPIs
based on?
28%
12%
38%
Brandawereness
Leadgeneration
New
business
20%
4%
What is the normal turnaround time for
compliance to approve your posts?
76%
	 Hours
	 Days
	 Weeks
Source: 47 Responses to the “Citywire 2019 Digital
Marketing Survey” January - February 2019
8%
32%
60%
Do you struggle to prove
the ROI on social media?
Yes No
62% 38%
Do you have a dedicated compliance
person to review your social media posts?”
Yes No
52% 48%
WHAT’S THE MOST BURNING QUESTION
YOU HAVE ABOUT ABOUT SOCIAL MEDIA IN
THE ASSET/FINANCE INDUSTRY?
Teach how is important save money Should we be doing more? Find followers,
capacities of persons involved in the company How to grow engagement Ad fraud
How can compliance rules differ on Social Media channels for AM? How to ENGAGE?
How to create a brand identity via social media when marketing to institutional investors
How to target according to product with small budget Why? Resource planning
Value of provided thought leadership to potential leads Improving interest and quality of
content so that postings are more 'must-read' Future impacts and synergies to improve
investments decisions: Social Media, Google and A.I. How to differentiate between retail
and institutional readers/content? Compliance regulations How can we make it easier
to target the right audiences without having to create separate channels for communication?
How could I use the influencers? What will be the rule, in the future about the AI?
Which channels are really relevant? Hard to justify a strategy beyond LinkedIn but are we
wrong and should we be active on Twitter, Instagram, etc...? Why the adoption rate is too
low in this industry? Can we make effective use of Facebook within asset management?
How far into Social Media can Finance go without “encroaching” - ie LinkedIn is fine, but
Facebook, Instagram? Getting customers is not easy there Can’t get enough space
or time to understand customers Youth only follows the trends Compared to low
cost consumer goods marketing, how can an investment management company reasonably
create new business through Facebook ads? What is social media really used for in asset
management? It’s hard to imagine it can generate a significant amount of business/new leads
so is it just about brand presence and awareness?

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Citywire Digital Marketing Survey Results - 2019

  • 1. D I G I T A L M A R K E T I N G 2 0 1 9 s u r v e y r e s u l t s How often do you post onto your social media accounts? 8% 32% 60% Daily Weekly Fortnightly 13% 11% Is your social media strategy integrated with all your marketing campaigns? 76% Yes No I don't have a social media strategy 21% 4% 34% 41% Do you have the support of a graphic designer and/or videographer? Videographer Graphic Designer Both None Which social media platforms does your company consistently/regularly use? 45% 34% 14% 8% 8% Linkedin Twitter Facebook Instagram Other (Youtube, Xing) What is your monthly budget size for social media? 13% 12% 8% 4% 9% £0-£50 £50-£100 £100-£500 £500-£1000 £1000+ What are your social media KPIs based on? 28% 12% 38% Brandawereness Leadgeneration New business 20% 4% What is the normal turnaround time for compliance to approve your posts? 76% Hours Days Weeks
  • 2. Source: 47 Responses to the “Citywire 2019 Digital Marketing Survey” January - February 2019 8% 32% 60% Do you struggle to prove the ROI on social media? Yes No 62% 38% Do you have a dedicated compliance person to review your social media posts?” Yes No 52% 48% WHAT’S THE MOST BURNING QUESTION YOU HAVE ABOUT ABOUT SOCIAL MEDIA IN THE ASSET/FINANCE INDUSTRY? Teach how is important save money Should we be doing more? Find followers, capacities of persons involved in the company How to grow engagement Ad fraud How can compliance rules differ on Social Media channels for AM? How to ENGAGE? How to create a brand identity via social media when marketing to institutional investors How to target according to product with small budget Why? Resource planning Value of provided thought leadership to potential leads Improving interest and quality of content so that postings are more 'must-read' Future impacts and synergies to improve investments decisions: Social Media, Google and A.I. How to differentiate between retail and institutional readers/content? Compliance regulations How can we make it easier to target the right audiences without having to create separate channels for communication? How could I use the influencers? What will be the rule, in the future about the AI? Which channels are really relevant? Hard to justify a strategy beyond LinkedIn but are we wrong and should we be active on Twitter, Instagram, etc...? Why the adoption rate is too low in this industry? Can we make effective use of Facebook within asset management? How far into Social Media can Finance go without “encroaching” - ie LinkedIn is fine, but Facebook, Instagram? Getting customers is not easy there Can’t get enough space or time to understand customers Youth only follows the trends Compared to low cost consumer goods marketing, how can an investment management company reasonably create new business through Facebook ads? What is social media really used for in asset management? It’s hard to imagine it can generate a significant amount of business/new leads so is it just about brand presence and awareness?