Centralised IT can no longer keep up with the rapid pace of technological change, leaving a gap between the rate of new tech advances and an organization's ability to adopt them. This has led business units to pursue shadow IT initiatives without IT involvement. The role of the CIO must now shift from control to enabling innovation by establishing an innovation platform and frameworks that give the business tools to leverage new technologies in a consistent, integrated manner. As digital transformation increases, more companies are appointing Chief Digital Officers to champion these efforts separately from the CIO, who must now balance multiple roles including managing complexity, responding to emerging needs, and delivering an innovation-ready environment.
This document brings together a set
of latest data points and publicly
available information relevant for
Agile & AI Operations Industry. We
are very excited to share this content
and believe that readers will benefit
from this periodic publication
immensely.
DevOps took us from SysAdmins to DeployAdmins to improve availability but came with a tidal wave of tools and environments, leaving detecting anomalies and finding root cause a task for the overcrowded war-room of siloed experts.
Developers need to understand infrastructure, and operations needs to understand the SDLC.
The good news is AIOps can help!
Let’s look at what AIOps can realistically do for us, identify criteria for where to automate and lay out the stepping stones for achieving AIOps.
Amidst an industry cloud of confusion about what “AIOps” is and what it can do, these slides--based on the webinar from EMA research--delineates a clear path to victory for business and IT stakeholders seeking to use machine learning to optimize the performance of critical business services.
Watch the PPT to learn how intelligent automation enables companies to build remote working capabilities, increase productivity, and optimize the workforce.
This document brings together a set
of latest data points and publicly
available information relevant for
Agile & AI Operations Industry. We
are very excited to share this content
and believe that readers will benefit
from this periodic publication
immensely.
DevOps took us from SysAdmins to DeployAdmins to improve availability but came with a tidal wave of tools and environments, leaving detecting anomalies and finding root cause a task for the overcrowded war-room of siloed experts.
Developers need to understand infrastructure, and operations needs to understand the SDLC.
The good news is AIOps can help!
Let’s look at what AIOps can realistically do for us, identify criteria for where to automate and lay out the stepping stones for achieving AIOps.
Amidst an industry cloud of confusion about what “AIOps” is and what it can do, these slides--based on the webinar from EMA research--delineates a clear path to victory for business and IT stakeholders seeking to use machine learning to optimize the performance of critical business services.
Watch the PPT to learn how intelligent automation enables companies to build remote working capabilities, increase productivity, and optimize the workforce.
The 21st Century Enterprise: The Future of Enterprise ITCA Technologies
Discover the opportunity for you to drive the transformation and lead the Business through the 21st Century Enterprise.
For more information, please visit http://cainc.to/Nv2VOe
IT Operation Management Automation Roadmap post PandemicManasKumarLenka1
Captures a roadmap as to how Post Pandemic, Organizations Like CGI can in grow in ITOM automation space considering they have existing IP and experience IN RPA , BPM space
Since 2012, leading IT research firm EMA has conducted more than five separate AIOps research projects, including reviews of more than 70 AIOps-related customer deployments. Deep insights into this topic continue with these slides—based on the research webinar--that provide the latest insights into how to best succeed in AIOps deployments and unify IT in the process.
A Data Driven Roadmap to Enterprise AI Strategy (Sponsored by Contino) - AWS ...Amazon Web Services
AI is transforming every aspect of our daily lives and the data landscape is becoming increasing open and transparent, thanks to the Consumer Data Right, most notably Open Banking. Between the high level academia and low level algorithms, where should the modern business leader start on their AI journey and harness true value from their data? Let us show you a step by step, data-driven approach towards enterprise-wide AI adoption.
Accelerate your digital transformation with ERP at its coreKnoldus Inc.
Due to COVID pandemic, our smart customers have realized that digital is not nice to have anymore and are accelerating their digital programs. However, the biggest issue with going digital is making core systems participate in the digital journey.
Your digital initiatives will not be successful without access to the core data. For example, a cruise company customer on a pleasure cruise, trying to buy a drink at the bar on a ship, needs reservation data in the mobile app, so that the charges can accrue to his bill instantly. However, most company's legacy systems are complex and going through their own modernization exercise.
But the key issue is, how do you move forward with digital, while you wait for modernization of legacy systems/ERPs and yet make digital investments future proof, ie., not having to redo digital infrastructure? In this webinar, Petals.AI and Knoldus experts will demo how ERP information can be exposed in real time using the modern data lake approach.
SAP is always mission critical and at the heart of most enterprises. Ensuring a high quality, performance and scale for SAP is critical to any business. With Micro Focus Solutions, sold by SAP, they can ensure they are safe.
Journey to Cloud - Enabling the Digital Enterprise - AccentureAmazon Web Services
Speed your customer's move to AWS by Leveraging Accenture's Unique combination of agility and Scale. The AAS journey culminates with the advanced use of Digital, Analytics, Mobility, and IOT capabilities enabled by an Integrated cloud platform across
applications, platform and infrastructure
Speaker:
Aman Neil Dokania, Managing Director and APAC Journey to Cloud Lead, Accenture
A well-publicised PwC report projects that by 2030, “smart automation” technologies could contribute up to 14% of global GDP (around 10% to UK GDP). It also believesthat the long-term net effect of automation on the economy will be positive. Thus, despite the above uncomplimentary words from a scientist whose work still drives our modern digital economy,the verdict is in – technologies like Robotic Process Automation (RPA) are here to stay.
Guiding Principles for the Low Code Revolution – Intuit QuickBase EMPOWER2015...QuickBase, Inc.
In an environment of increasing digital transformation, technology leaders are supporting teams that require solutions in days or weeks, not months.
Low-code platforms are now on the rise to help you keep pace with this trend, your competitors, and your employees.
Understand the limitations and implications of traditional software delivery
Learn how low-code platforms are changing the game by increasing the pace of app delivery and experimentation, lowering start-up costs, and empowering end users to build on their own while adhering to IT governance
Hear best-in-class practices for evaluating low-code platforms and organizing your technology resources to achieve success
Enterprise Mobility is the trend towards using mobile solutions to enhance processes, productivity in businesses and reduce costs. This is a detailed analysis of enterprise mobility and its future.
In the age of the customer -the digital era- the notion of front-end engineering needs to be revisited.
Until recent, front-end engineering meant: what the customer sees and how we visually interact with the customer. Typical examples include multi-device front-end development, multi-platform user interfaces, responsive design or one-page design.
In the digital era however, we have to extend the notion of “front-end engineering” to all aspects needed to give our customer the best possible user experience. From user interface design & delivery we need to evolve to user experience design & delivery.
This presentation will guide you through:
All aspects required to give our customers the best possible user experience, including the end-point: the user interface. This brings us to the “customer engagement platform”, the set of architectural patterns, technologies and guidelines that allow us to personalize our user’s experience in his/her context, taking into account his/her digital identity.
All aspects that allow us to securely expose our business services/APIs to the external world and interact with partners or take advantage of the possibilities of the external developer ecosystem.
The combination of the previous 2 topics is called “the customer engagement platform”.
In this session we provide the latest insights in “the customer engagement platform” and how it complements your existing back-end.
Enterprise software usability and digital transformationAbhishek Sood
This report produced by IFS and CFE Media explores how ERP software usability is closely linked to a business' perceived readiness for digital transformation.
How Do You Become Agile?
Agile has been a buzz word for a while now. But what is the magic of Agile? Can you
benefit from it and how? We will lead you through the woods of myths and come up with recommendations and practical examples, including the way Agile is affecting the testing
profession.
Speakers:
Cees Bos,
Insights & Data, Capgemini
Joakim Lindbom,
CTO, Capgemini
Future of business transformation market research summaryTieto Corporation
According to Tieto’s recent study on the future of business transformation, technology trends such as mobile, social media, M2M, big data and cloud are rapidly changing the ways in which we do business. A full third of respondents expect their industries to completely transform by 2020.
Among the CEOs interviewed, 42% say that the industry in which their organization operates will in six years’ time bear little resemblance to how it looks today. This transformation is caused by technology trends, such as mobile, social media, M2M, big data and cloud. At the moment, social and mobile are the most evident trends, as 54–55% of respondents call them “already crucial” for their business.
About the study
In fall 2013, Tieto conducted a study together with Kairos Future on the future of business transformation, based on qualitative and quantitative research. The study included an online survey, distributed to executives in Sweden, Norway and Finland, with 500 respondents. A majority of the respondents were members of the C-suite or business unit directors. The survey was supplemented by industry executive roundtable discussions, held in Stockholm, Oslo and Helsinki.
To download the full study please visit: bit.ly/1mR3Mqa
The 21st Century Enterprise: The Future of Enterprise ITCA Technologies
Discover the opportunity for you to drive the transformation and lead the Business through the 21st Century Enterprise.
For more information, please visit http://cainc.to/Nv2VOe
IT Operation Management Automation Roadmap post PandemicManasKumarLenka1
Captures a roadmap as to how Post Pandemic, Organizations Like CGI can in grow in ITOM automation space considering they have existing IP and experience IN RPA , BPM space
Since 2012, leading IT research firm EMA has conducted more than five separate AIOps research projects, including reviews of more than 70 AIOps-related customer deployments. Deep insights into this topic continue with these slides—based on the research webinar--that provide the latest insights into how to best succeed in AIOps deployments and unify IT in the process.
A Data Driven Roadmap to Enterprise AI Strategy (Sponsored by Contino) - AWS ...Amazon Web Services
AI is transforming every aspect of our daily lives and the data landscape is becoming increasing open and transparent, thanks to the Consumer Data Right, most notably Open Banking. Between the high level academia and low level algorithms, where should the modern business leader start on their AI journey and harness true value from their data? Let us show you a step by step, data-driven approach towards enterprise-wide AI adoption.
Accelerate your digital transformation with ERP at its coreKnoldus Inc.
Due to COVID pandemic, our smart customers have realized that digital is not nice to have anymore and are accelerating their digital programs. However, the biggest issue with going digital is making core systems participate in the digital journey.
Your digital initiatives will not be successful without access to the core data. For example, a cruise company customer on a pleasure cruise, trying to buy a drink at the bar on a ship, needs reservation data in the mobile app, so that the charges can accrue to his bill instantly. However, most company's legacy systems are complex and going through their own modernization exercise.
But the key issue is, how do you move forward with digital, while you wait for modernization of legacy systems/ERPs and yet make digital investments future proof, ie., not having to redo digital infrastructure? In this webinar, Petals.AI and Knoldus experts will demo how ERP information can be exposed in real time using the modern data lake approach.
SAP is always mission critical and at the heart of most enterprises. Ensuring a high quality, performance and scale for SAP is critical to any business. With Micro Focus Solutions, sold by SAP, they can ensure they are safe.
Journey to Cloud - Enabling the Digital Enterprise - AccentureAmazon Web Services
Speed your customer's move to AWS by Leveraging Accenture's Unique combination of agility and Scale. The AAS journey culminates with the advanced use of Digital, Analytics, Mobility, and IOT capabilities enabled by an Integrated cloud platform across
applications, platform and infrastructure
Speaker:
Aman Neil Dokania, Managing Director and APAC Journey to Cloud Lead, Accenture
A well-publicised PwC report projects that by 2030, “smart automation” technologies could contribute up to 14% of global GDP (around 10% to UK GDP). It also believesthat the long-term net effect of automation on the economy will be positive. Thus, despite the above uncomplimentary words from a scientist whose work still drives our modern digital economy,the verdict is in – technologies like Robotic Process Automation (RPA) are here to stay.
Guiding Principles for the Low Code Revolution – Intuit QuickBase EMPOWER2015...QuickBase, Inc.
In an environment of increasing digital transformation, technology leaders are supporting teams that require solutions in days or weeks, not months.
Low-code platforms are now on the rise to help you keep pace with this trend, your competitors, and your employees.
Understand the limitations and implications of traditional software delivery
Learn how low-code platforms are changing the game by increasing the pace of app delivery and experimentation, lowering start-up costs, and empowering end users to build on their own while adhering to IT governance
Hear best-in-class practices for evaluating low-code platforms and organizing your technology resources to achieve success
Enterprise Mobility is the trend towards using mobile solutions to enhance processes, productivity in businesses and reduce costs. This is a detailed analysis of enterprise mobility and its future.
In the age of the customer -the digital era- the notion of front-end engineering needs to be revisited.
Until recent, front-end engineering meant: what the customer sees and how we visually interact with the customer. Typical examples include multi-device front-end development, multi-platform user interfaces, responsive design or one-page design.
In the digital era however, we have to extend the notion of “front-end engineering” to all aspects needed to give our customer the best possible user experience. From user interface design & delivery we need to evolve to user experience design & delivery.
This presentation will guide you through:
All aspects required to give our customers the best possible user experience, including the end-point: the user interface. This brings us to the “customer engagement platform”, the set of architectural patterns, technologies and guidelines that allow us to personalize our user’s experience in his/her context, taking into account his/her digital identity.
All aspects that allow us to securely expose our business services/APIs to the external world and interact with partners or take advantage of the possibilities of the external developer ecosystem.
The combination of the previous 2 topics is called “the customer engagement platform”.
In this session we provide the latest insights in “the customer engagement platform” and how it complements your existing back-end.
Enterprise software usability and digital transformationAbhishek Sood
This report produced by IFS and CFE Media explores how ERP software usability is closely linked to a business' perceived readiness for digital transformation.
How Do You Become Agile?
Agile has been a buzz word for a while now. But what is the magic of Agile? Can you
benefit from it and how? We will lead you through the woods of myths and come up with recommendations and practical examples, including the way Agile is affecting the testing
profession.
Speakers:
Cees Bos,
Insights & Data, Capgemini
Joakim Lindbom,
CTO, Capgemini
Future of business transformation market research summaryTieto Corporation
According to Tieto’s recent study on the future of business transformation, technology trends such as mobile, social media, M2M, big data and cloud are rapidly changing the ways in which we do business. A full third of respondents expect their industries to completely transform by 2020.
Among the CEOs interviewed, 42% say that the industry in which their organization operates will in six years’ time bear little resemblance to how it looks today. This transformation is caused by technology trends, such as mobile, social media, M2M, big data and cloud. At the moment, social and mobile are the most evident trends, as 54–55% of respondents call them “already crucial” for their business.
About the study
In fall 2013, Tieto conducted a study together with Kairos Future on the future of business transformation, based on qualitative and quantitative research. The study included an online survey, distributed to executives in Sweden, Norway and Finland, with 500 respondents. A majority of the respondents were members of the C-suite or business unit directors. The survey was supplemented by industry executive roundtable discussions, held in Stockholm, Oslo and Helsinki.
To download the full study please visit: bit.ly/1mR3Mqa
AppSphere 15 - Shining a Light on Shadow IT: A New Way of Working for "Busine...AppDynamics
Brandon Bichler, a Partner at London-based consulting firm Elixirr, will walk through what this new operating model looks like and provide some real examples of where it has been implemented and is working. Furthermore, he will outline what you can do to:
- Sense check how healthy your company is in terms of the relationship between business and IT
- Start to build out the components of this new operating model, factoring in the culture and organisational nuances of your company
- Engage key stakeholders on this topic and secure their support for change
This deck was originally presented at AppSphere 2015.
Each CIO post description includes something resembling the 12 roles and requirements. This list outlines what CEOs are currently looking for in their CIOs. However, it's not necessarily what CEOs really need from their CIOs.
In the current data-driven economy, in which analytics and software have become the main factors in business, executives must reconsider the hierarchies and silos that fueled the business in the past. There is no longer a need for "technology people" who work independently of "data people" who work in isolation from "sales" people or from "finance." Instead, they need to manage organizations where every employee is embraced by technology and data as integral to their work.
They also require CIOs to guide them there. In this regard, redefining the business to accommodate the new data economy is the primary task executives have to today's top-of-the-line CIOs.
Here's how:
from Software and the Business to Software is the Business
When Cargill began to put IoT sensors in shrimp ponds, Chief Information Officer Justin Kershaw realised that the $130 billion agriculture business was evolving into a digital enterprise. To determine the point at which IT should stop and where IoT technology engineering needs to begin, Kershaw did not call CIOs from other food and agricultural companies to discuss their experiences. He contacted the CIOs of SAP and Microsoft as well as various other companies that use software. He was thinking about reimagining the world's biggest agricultural business as a software business.
Modern Delivery
Moving software from a supporting role to leading position is the why is the issue, then modern delivery is the way to do it. Modern delivery involves an approach to product (rather as project) management rapid development and small teams of cross-functional experts which co-create, as well as continuous integration and delivery, all with a brand new financial model that supports "value" not "projects."
However, don't try to build an modern SDLC. Instead, build a software development cycle (SDLC) on an industrial infrastructure. The architecture that is intended for this data-driven economy relies on platforms and cloud-connected, makes use of APIs that connect with an ecosystem outside and splits monolithic applications into microservices.
"A platforms model encompasses more than just an architecture. It's a mental model that allows us to consider how vertically we can provide the vet, farmer, or pet's owners, then expand to think horizontally about ways to make solutions adaptable, scalable and secure" claims Wafaa Mamilli Chief Information Officer and Digital Officer of global animal health firm Zoetis. "Platforms can be flexible, intelligent and run algorithms that let us rapidly change. If we did not adopt the platform model and approach, we'd be funding these massive programs."
The Democratisation of IT
If you gift someone an uncooked fish, they can take a bite for a few hours.
TechnoVision 2014: Technology Building Blocks for Digital TransformationCapgemini
Our TechnoVision 2014 introduces a fresh, provocative and innovative approach to today's business technology landscape. Here's a platform business and technology leaders can use to create a new, different dialogue on how these disruptions will affect the near- and long-term business environment, and how you can leverage them to exploit market opportunities for sustainable competitive advantage. TechnoVision 2014 is a strategic asset that can help drive Digital Transformation across your entire enterprise.
http://www.capgemini.com/technovision
In our sixth annual Technology Trends report, we outline eight trends that could potentially disrupt the way businesses engage their customers, how work gets done, and how markets and industries evolve.
Stay ahead of the technology curve with Deloitte's Tech Trends reports: http://deloi.tt/2wfFfFB
Next Generation IT Operating Models and IT4ITSukumar Daniel
In a world driven by Disruption, IT Departments are seeking ways to systematically transform their ways of working to transform from an Automobile mechanic Shop Operating Model to a Customisation Studio.
This requires the adoption of next generation Service Oriented IT Operating Model, this paper examines how IT4IT is an important part of the Transformation Tool Kit that can be used by organisations to make the changes required to face the future with confidence.
Building an enterprise digital platform is a journey. It’s a continuous outcome of a recursive interaction between the new marketing facing digital initiatives at the periphery and the legacy infrastructure and applications at the core. During the journey a wide variety of choices are to be made with regards to the technologies, both as standalone and as converged platforms.
F&S whitepaper successfully adopting the cloud - europePhilippe Boivineau
Discover this Frost & Sullivan Study done in collaboration with Verizon , EMC and Cisco . What you will learn:
o Major technology trends in mature European markets and their impact on the CIO role.
o Cloud computing current adoption and potential.
o How to choose your cloud provider.
Indispensable Role Of CTOs and CIOs in Advancing Technological Change.pdfEnterprise Insider
The responsibilities of CTOs and CIOs have changed dramatically in the last two years as practically every business sector has become increasingly digital. CTOs and CIOs are anticipated to accelerate every transformation project as businesses struggle with the rapid technology transitions necessary in the pandemic and post-pandemic age.
Nicola Reeves and John McDermott: Value Creation in a Hybrid WorlditSMF UK
In this presentation HPE demonstrates that service management remains an essential ingredient in delivering services and supporting your models, including, but not limited to, practices such as ITIL, DevOps, Security, Cloud, and SIAM.
Beyond CIO - Will there still be Architecture Management in 2025LeanIX GmbH
Ralf Schneider from Detecon explored the future of the CIO at EA Connect Days 2018 in Bonn. CIOs have to manage two main challenges: Cost/efficiency vs innovation/agility. His hypothesis is that operational IT skills will be increasingly less important while the skills to orchestrate the eco system.
The leap from modernizing to transforming the enterprise it spaceMaveric Systems
‘Digital transformation’ and ‘IT modernization’ are the latest buzzwords and understandably so. However, there is a discernible gap in their comprehension as they are commonly used interchangeably.
Digital Transformation: A $1 Trillion Opportunity (Note: 2015 deck - somewhat...Ketan Kakkad
This is a 2015 deck - somewhat outdated but contextually still very relevant.
According to World Economic Forum, we are in the midst of 4th Industrial Revolution triggered by FUSION of technologies! Convergence of these Digital Technologies is already disrupting existing and well established business models! Please note that this deck has not been touched since early 2016 (uploading just now in mid-2017), so some aspects might be little bit outdated. I would love to hear your thoughts in comments, and do not hesitate if you wish to discuss specifics or engage in a deeper conversation on how we can help you shine through your Digital Journey.
Good Migrations: APM Essentials For Cloud Success at AppD Global Tour LondonAppDynamics
85% of enterprises have a MultiCloud strategy, but what should this feature, and how can it be applied in the real world? Hear from Micheal Englert, Solutions Engineer at AppDynamics on his recommendations on leveraging Application Performance Monitoring to migrate to the cloud.
Top Tips For AppD Adoption Success at AppD Global Tour LondonAppDynamics
AppDynamics expert? In this session with Edgar Rivera, you’ll learn about best practices for configuring Business Transactions, role-based access control and other top tips for APM success.
How To Create An AppD Centre of Excellence at AppD Global Tour LondonAppDynamics
A CIO once said, “AppDynamics will transform the way your business runs”. AppDynamics is easy to deploy - but to realize full ROI it's critical to drive adoption across all teams and IT processes. Learn best practices on how to build an AppD Centre of Excellence to help drive adoption across your enterprise.
Ensure Every Customer Matters With End User Monitoring at AppD Global Tour Lo...AppDynamics
Retaining loyal customers is more important than ever, so ensuring exceptional customer experience should be top priority. End User Monitoring (EUM) is central to a successful enterprise APM strategy - watch this session and see what AppDynamics EUM can do for you and your business.
Just Eat: DevOps at Scale at AppD Global Tour LondonAppDynamics
There are many reasons to adopt DevOps but equally many ways in which organizational and cultural factors slow progress down. Hear from Just Eat on their recommendations on building DevOps and Site Reliability teams at scale.
Unlock The Power Of Real-Time Performance Data With Business iQ - AppD Global...AppDynamics
Applications drive business success. AppDynamics with Business iQ provides crucial visibility into the business health of apps, and contextual detail into every customer and how each release is performing from a commercial perspective. Be inspired with the key use cases for Business iQ.
Overcoming Transformational Barriers with Ensono - AppD Global Tour LondonAppDynamics
Driving transformation and innovation in an enterprise IT organisation can be challenging. Simon Rawcliffe, CIO Advisor at Ensono talks through his recommendations on breaking those barriers and how legacy systems shouldn't be an obstacle to your transformation at AppD Global Tour London.
Hear from AppDynamics client at AppD Global Tour Stockholm, Equinor on why Application Performance Monitoring was needed in their enterprise organisation.
Unlock The Power Of Real-Time Performance Data With Business iQ - AppD Global...AppDynamics
Applications drive business success. AppDynamics with Business iQ provides crucial visibility into the business health of apps, and contextual detail into every customer and how each release is performing from a commercial perspective. Be inspired with the key use cases for Business iQ.
Top Tips For AppD Adoption Success - AppD Global Tour StockholmAppDynamics
Want to become an AppDynamics expert? In this essential session, you’ll learn about best practices for configuring Business Transactions, role based access control and other top tips for APM success.
What's next for AppD and Cisco? - AppD Global TourAppDynamics
Cisco and AppDynamics are working towards the self-driving enterprise, and application and business performance intelligence is central to this vision. Take a look at the Cisco integrations we have been working on and get the lowdown on future AppDynamics product developments.
Cisco and AppDynamics: Redefining Application Intelligence - AppD Summit EuropeAppDynamics
On the 20th March 2017, AppDynamics was acquired by Cisco for $3.7B, the biggest M&A multiple for a company bought for over $1B. This acquisition reinforces Cisco’s strategic direction, shifting to software-centric solutions and analytics. AppDynamics’ real-time data platform will be correlated with Cisco’s data platforms over time, giving joint customers the richest end-to-end view (from business to user to app to infrastructure), allowing for better remediation and automation.
In this session, come and hear what’s next, as Tejaswi Redkar, Head of Products and Experience in the Cloud and Analytics Business Unit at Cisco and Adam Leftik, VP of Product Management, at AppDynamics, go deeper into the value Cisco and AppDynamics will bring. Tejaswi and Adam will detail:
- The announcement and its significance for the software and infrastructure industries
- How the acquisition will redefine application intelligence
For more information, visit: www.appdynamics.com
British Medical Journal: Refine Your Metrics For Digital Success - AppD Summi...AppDynamics
Metrics in IT and business are nothing new but with digital they are more important than ever. Metrics are your compass – they help you manage and set the right path for success, help you motivate people and act as a primary way of communicating value. The right metrics will also provide the early warning that you need to change direction, but the reality is that the best metrics are devised using an outside-in approach, putting your customers and business outcomes first. In this session, Sharon Cooper, CDO at BMJ, who in 2016 was voted into 3rd place in the Top CIO list, along with John Rakowski, Director of Technology Strategy at AppDynamics, will outline how to think about metrics today and structure your measurement strategy. We’ll explore:
-The persona of today’s tech leader — what you should care about and the challenges you face
-Recommendations for structuring your metric and reporting strategy
-The monitoring and analytics technologies required to achieve measurement success
For more information, visit: www.appdynamics.com
Forrester Research: How To Organise Your Business For Digital Success - AppD ...AppDynamics
Digital is the new over-used, over-hyped term, but today there really is no more 'business as usual'. Nigel Fenwick, Vice President and Principal CIO Analyst at Forrester Research, has been researching digital business and strategy for five years – he was one of the first analysts to identify the shift to digital. This don't-miss session offers insights from his latest research into the how to organise your team for success today, and how your firm can shape itself to succeed in the digital era. Nigel will cover:
-Does the enterprise require a CDO?
-The role of IT and the CIO in digital transformation
-Skill requirements for your team
For more information, visit: www.appdynamics.com
Mastering APM With End User Monitoring - AppD Summit EuropeAppDynamics
Today, the most important measure in application performance management is not whether the lights are green, it’s whether users think performance is good. End User Monitoring provides immediate performance visibility of mobile devices, browsers, scripts, images and crashes - complementing application performance metrics and ensuring you have complete understanding of performance from an end user perspective. In this session learn how EUM enriches your APM deployment and get your EUM questions answered. In this session, we’ll:
-Reveal what’s possible in our latest version of EUM, and give a sneak preview of upcoming features
-Outline the challenges that AppDynamics EUM solves and our differentiators
-Demonstrate how browser, mobile real user monitoring, and synthetic monitoring can improve overall monitoring strategy
For more information, visit: www.appdynamics.com
Become an AppDynamics Dashboard Rockstar - AppD Summit EuropeAppDynamics
Dashboards are critical for visualising data and making data actionable. Learn how to leverage high quality data captured by AppDynamics to power engaging, useful dashboards that go well beyond what comes out of the box. Dashboards are great for troubleshooting problems, but not every user of AppDynamics is concerned with troubleshooting. Learn how to build dashboards that cater to different audiences and ensure that dashboards drive intended actions. If you’re using AppDynamics APM, come to this session and become an AppDynamics rockstar by covering:
-Why build a dashboard in the first place?
-How to capture and present the right data for each audience
-A live, step-by-step demonstration on how to build great dashboards
For more information, visit: www.appdynamics.com
Business iQ: What It Is and How to Start - AppD Summit EuropeAppDynamics
In the era of experience, application performance is business performance. So while performance monitoring is vital, enterprises must quickly shift to focus on optimising customer experience and prioritising actions that drive better business outcomes. Business iQ has been designed for the enterprise, making it easy to analyse — in real-time — user, transaction, and log data within a business context. In this interactive session, we’ll dive into product details, show in-depth demos, and reserve time for Q&A. Here, you’ll learn:
-Where and how to get started with Business iQ, plus a sneak preview of upcoming features
-Top Business iQ customer use cases from different industries
-How to build powerful queries and dashboards to drive higher user loyalty and revenue for the business by leveraging user (mobile, browser), transaction and log file data.
Containers: Give Me The Facts, Not The Hype - AppD Summit EuropeAppDynamics
Docker, Kubernetes, Rancher… just a few of the container technologies out there. The buzz around containers is still growing, as they can make a seismic impact on release velocity. But what’s the best way to add containers to your technology stack? Get the low down from a container expert who will separate the facts from fiction. What’s the best path to scale your adoption and usage? How do you guard against user privilege escalation? How do containers fit into a DevOps approach?
In this talk, Liz Rice will:
-Explain what’s involved in the lifecycle stages: Develop, Registry, and Deploy
-Build a container live on stage, by writing one in a few lines of Go code
-Flag container security risks and give tips on how to achieve peace of mind
For more information, visit: www.appdynamics.com
Automation: The Good, The Bad and The Ugly with DevOpsGuys - AppD Summit EuropeAppDynamics
A cornerstone of the DevOps philosophy, investment in automation at all stages across the SDLC has increased over recent years. Automation promises velocity and reduced errors, helps foster repeatable processes, and removes the need for long hours on dull, repetitive tasks. So what’s not to like? The downside of automation is that unless applied at the right place in your SDLC it can make a bad process worse. Automation also raises questions around job security, the need for re-skilling in other areas, and tool sprawl if different teams each choose their preferred technology. This session will outline:
-A short chronology of where automation has impacted the modern software stack
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1. INNOVATION CATALYST
A CHANGING MANDATE FORTHE CIO
THE PROBLEM WITH
TECHNOLOGY PROLIFERATION
AND THE ENTERPRISE
Centralised IT can’t keep up with change
For many companies the rate of technological
change outpaced their ability to absorb
new advances several years ago.
Rate of
technology
change
IT metabolism
The IT
opportunity
gap
The consumerisation
inflection point
Establish
and enhance
innovation platform,
toolkits and frameworks
Draw insights
on where
to improve
solutions
and customer
experience
Improved visibility of
how new technology is
being exploited
Compelling
platform for
the business
to leverage
Consistent
evolution
Architecture
CIO AS INNOVATION CATALYST
THE RISE OF THE CDO
Executiveschampioningdigitaltransformation
Gartner predict more than 25% of firms will
have a CDO distinct from CIO in 2015 with
more than 500 already counted and 6% of‘large’
organisations having one in place in 2014.
54%
42%
29%
15%
5%
CMO
CEO
CIO/CTO
CDO
CXO
IT operations
Integration
Infrastructure
THE MANY
HATS OF
THE CIO...
Play from strengths...
...to deliver a digital-ready innovation platform
Proliferation
of shadow IT
initiatives
Increased
integration
complexity
in application
landscape
and
infrastructure
IT resources consumed
by managing
complexity
IT slow to
respond to
emerging
business needs
Business
taking IT
decisions and
initiatives
into their
own hands
The vicious
cycle of
Control
Greater
momentum
on digital
Innovative ideas
New tech opportunities
The virtuous
cycle of
Enabling
BIG SHIFTSTO ENABLE
INNOVATION
On-premises
data centres
Cloud
Databases Data models
ERPand
monolithicsystems
Apps and APIs
Business
intelligence
Big data and
analytics
IT department Networked IT
structure
TOOLKITS AND FRAMEWORKS
INCREASE IN COLLABORATION
IT SPEND SHADOW IT
“Shadow IT”refers to a business’s IT activity that is
out of view of the CIO.
80%
2000
10%
2020
Company’s IT spend controlled by CIO
Core IT Edge IT
Shadow IT
CIO Rest of business
90%66%
Business as
a whole
Digital marketing
People who seek help from beyond
their immediate colleagues
Cyber-security
SOURCE Adobe: Digital Distress – What Keeps Marketers Up All Night?
SOURCE Altimeter Group Digital Transformation Survery, 2014
SOURCE Gartner estimation
SOURCE Dachis Group
IT strategy and
innovation
SOURCE Dion Hinchcliffe
CIO RACINGTO KEEP PACE WITH NEWTECHNOLOGY AND BUSINESS NEEDS
Enterprise
app stores
Collaboration
networks
Co-create
environments
Rapid
integration
toolkits
Technology
incubators
Advanced
application
monitoring