Christopher Esquilin has over 15 years of experience in transportation management, event planning, hospitality, and security services for large financial institutions. He has a proven track record of building high-performing teams and partnerships with vendors. Most recently, he managed ground transportation operations and special events transportation for Bank of America across multiple sites.
1. 05/2009 to 12/2016
New York, NY
CHRISTOPHER ESQUILIN
Summary
Transportation Management & Corporate Event Planning & Support Hospitality & Reception Services Corporate
Security Services Contingency Diasstter Planning & Business Recovery Metric Reporting & Analysis , / Vendor
Evaluation & Assessment Graphic Design Support, Philanthropic Event Coordination.
Detail Oriented Dedicated operations professional with a Diversified background and Wide range of expertise. Strong
commitment to achieve excellence through team building and Valued vendor partnerships. Extensive experience
supporting large scale multi facility international financial services corporation. Proven strengths and accomplishments
in diversified business environments including transportation management crisis and disaster recovery, Metrics
reporting and analysis, vendor evaluation / Procurement support, special coordination and volunteer services.
Highlights
Superb AVP Enterprise Manager who excels at
building teams and enforcing a high level of quality
in products and services.
Dedicated
Relations building
Contract management
Multi-site operations
Systems implementation
Experience
AVP Vendor Manager
Bank of America
Ground Transportation Service management
Responsible for managing all transportation staff and operations
Sourcing & procurement process
Assist on ensuring contract rates & services levels are compliant
Assist with RFI/RFP process coordination.
Conducts monthly / Quarterly / Annual Performance reviews
Business Partner Management & Vendor Relationships Oversight
Supervised all contracted Black car companies
Conducted Meetings Regularly with Ownership to address quality / service issues
Assessed services level and technology performance
National Ground Transportation Program
Supervised national services provides to ensure rate compliance in US
Ensured contracted services levels are consistently maintain
Recommend appropriate providers to meet client and business needs
Managed Shuttle Program
Supervised multiple locations providing shuttle service - New York / New Jersey / Delaware / Hopewell
Manage daily shuttle operations NY (12 hours daily).
Respond to employees issues / concerns.
Coordinate specialized transport, Airport support, contingency.
TrainLink Shuttle Operations - New Jersey
Oversee operations with Greater Mercer TrainLink Shuttles
Respond to employees issues / concerns.
Support commutations and sustainability.
Metrics Analysis & Management reporting
Provide Detailed management Metrics
Volume/trend reporting / usage / cost analysis / Share drive input
Ad hoc black car reports / Shuttle detailed / Special Events cost
Volunteer Program / Transportation Support
Provide Large scale transportation support for Volunteer programs.
Provide on site dispatcher, scheduling, staging directions for groups.
76 Hadley Avenue, Clifton, NJ 07011 | H: 973-246-6094 | C: 917-678-5217 | christophermesquilin@gmail.com
2. 12/2001 to 05/2009
New York, NY
01/1992 to 12/2001
New York, NY
1995
Work closely with volunteer team, and Philanthropy teams with cost control.
Senior Operations Analyst - Transportation Services Department
Merrill Lynch
Special Charter Services / Corporate Events Transportation Program
Coordinated all high attendance events requiring specialty vehicles
Dispatched support buses, mini coaches, special shuttle.
Managed databases and provided vehicle pricing suitability analysis
Metrics Analysis & Management Reporting
Provide detailed management metrics dashboard
Ad hoc black car reports / Shuttle detailed / Special Events cost
Volume/trend reporting / usage / cost analysis / Share drive input
Transportation Accounts payable Invoicing Processing
Prepare / Submit all transportation related invoices to AP
Verify accuracy of billings and obtain management approval
Ensured Timely processing and accuracy with service provider
Ride Charges processing Distribution & Control
Maintain and control all vouchers order requests
Ensure accurate assignment and tracking practice are adhered to
Ride Charges integrity audits / employee identification and verification
Ride Charges Tracking & Research
Research all ride charges disputes and track inventory levels monthly
Use invoice and tracking tools to determine cost center accuracy
Adjust and correct all error items
Global Philanthropy / Recruiting Transportation Support
Provide Large Scale transportation support for philanthropic programs
Provide on-site dispatchers, scheduling, and staging direction for groups
Work closely with recruiting, HR and Philanthropy teams with cost control
Reception Supervisor / Manager
Securitas Security Services USA Inc.
Receptionist Supervisor / Manager
Responsible for providing efficient & Professional Reception services
Responsible for multiple Merrill Lynch locations within the world Financial center which included One, Two,
Three, Four World financial center.
Assistant to Departmental Merrill Lynch Managers and their team of supervisors accommodating all Clients
Assist Merrill Lunch Manager with escorting high profile clients to executive floor and other executives to
appropriate offices for schedule meetings.
Maintain and update all time sheets and ensure proper attendance within all Merrill Lynch sites / Overseeing 50 -
100 receptionist.
Coordinate and supervise the responsibilities of reception personal to ensure quality & responsive service
which entailed receptionist and security personal ensuring expeditious clearance for persons entering the facility
via inputting pertinent information through an in-house system - Hospitality Suite / Serve as the initial contact for
Merrill Lynch clients, vendors, and visitor's by answering heavy call volumes and directing to appropriate area or
personal / Authorizing employee entrance in site by verifying employee eligibility in entering relevant data through
C-cure system.
Responsible for scheduling work tours for staff on a weekly bases.
Responsible for maintaining Payroll on timely manner.
Oversee receptionist / Security who are responsible for weekly headcounts.
Education
Associate of Arts: Arts & advertising