1. 1931 Chene Court Apt.303
Detroit, MI 48207
313.742.6246
Esquire3000@yahoo.com
CHRISTOPHER BOYD
SUMMARY  A dedicated professional with over a decade of knowledge and
experience in Human Services and Gaming fields.
 Extensive background in customer-oriented service operations
and business development.
 Excellent communication skills;maintain positive relations with
staff and customers in high-volume, fast-pace operations.
 Skilled at learning new concepts quickly, working well under
pressure, and communication ideas clearly and effectively.
 Licensed by the Michigan Gaming Control Board.
ACHIEVEMTNTS  Major contributor in increasing placement percentage in the last
two quarters of 2012.
 Head of development of Business Service Representative’s training
manual for the Livonia One Stop Service Center.
 Appointed as lead and developer of site displays and
advertisements for Livonia Chamber of Commerce Business Expo.
 Worked heavily with A123 Systems in staffing their Livonia Plant.
 Career Development Facilitator C.D.F. (NCDA), 120 hours 2011
EXPERIENCE DEALER II, MGM GRAND DETROIT
2008-Present
Inspect cards and equipment to be used in games to ensure that they are in good condition.
Exchange paper currency for playing chips. Compute amounts of players’ wins or losses. Pay
winnings or collect losing bets as established by the rules and procedures of a specific game.
BUSINESS SERVICE REPRESENTATIVE, MICHIGAN WORKS! / ROSS I.E.S.
2004-Present
Contacts area and national employers to develop employer awareness of the “No Worker
Left Behind” program and determine potential job opportunities for customers. Conducts
side visits with potential employers to provide specific program and participant
information necessary to establish a “first source” hiring relationship. Kept records of
customer interactions, inquiries, complaints, and comments on services rendered.
EDUCATION ADRIAN COLLEGE, ADRIAN MI
Graduated with a Bachelor of Arts in Criminal Justice