This document provides tips and guidance for owners corporations on managing contentious issues related to apartment living, such as by-laws, enforcement, and common property issues. It discusses how to draft effective by-laws, avoid invalid or unreasonable by-laws, and ways to resolve disputes such as through mediation. Controversial topics like children, pets, smoking, and parking are also addressed. The presentation aims to help owners corporations navigate challenges by focusing on reasonableness, transparency, and improving communication within the community.