Rhoda Chetty has over 20 years of retail experience, currently serving as the Store and General Manager of Woolworths at King Shaka International Airport. She has a proven track record of success, having received numerous awards and accolades for achievements like sales growth, low shrinkage rates, and high staff morale. Her curriculum vitae provides details of her educational background and qualifications, employment history including roles and responsibilities held at various Woolworths and Shoprite stores, and references that can be contacted.

1. 222
CURRICULUM VITAE
Rhoda Chetty
Rhoda Chetty
rhodac@telkomsa.net

2. PersonalDetails
Name: Rhoda
Surname: Chetty
Residential Address: Unit 15, Oaklands Village,48OaklandsDrive, Verulam,4340
Postal Address: P.O.Box 1265, Verulam, 4340
Contact Details: Work - (032) 436 0563/560
Home - (032) 5333750
Cell - 082 578 9960
Email: rhodac@telkomsa.net
IdentityNumber: 721026 0146 088
Marital Status: Married
Nationality: SouthAfrican
Driver’sLicense: Code 8
Criminal Offences: None
Health: Good

3. High schoolEducation
SecondaryEducation: P.R.PatherSecondary(1986 to 1990)
HighestStandardPassed: SeniorCertificatewithMatricExemption
Tertiary Education
Institution Attended: Universityof KwaZuluNatal
Qualification: HigherDiplomainEducation- SeniorPrimary(H.D.E)
ManagementDevelopmentProgramme –Universityof Stellenbosch
SetaAccreditedAssessor
ValuesBasedLeadership –VBL 3 CertifiedCoach

4. EmploymentHistory
Employer: Shoprite Groupof Companies
Period: 1990 to 1998 (Casual employee)
1998 to 2002 Store AdminManager (Tongaat,Verulam, Davenport)
2003 to 2005 Store Manager (Verulam, Westville,HyperGateway)
Employer: WoolworthsSouthAfrica
Period: 2005 to Present
Position: Store and General Manager
StoresManaged:Hillcrest,Pinetown,Musgrave,Mackeurtan,Westwood
CurrentStore:Woolworths, KingShakaInternational Airport

5. Duties Performed
I currentlymanage Foods,Clothing,Administration,OperationsandHumanresources.
Belowisa breakdownof rolesanddutiesperformed ineacharea.
Department: FoodsandClothing,Home andGeneral Merchandise
o NetworkingwithHeadOffice SalesManagement,Trade Managers,PlanningManagers
o Rationalisingof catalogue andProducts.
o ImplementationandManagementof PlanogramsandPrice management
o Implementationof Promotions
o ForecastingandManagingof stocklevels
o Stock take preparation
o Managementof Effectivenessaudits (External Corporate Governance)
o Managementof IBL audits (External UnannouncedHygiene andSafetyAudit)
o Managementof ProcessCompliance (Relative toaudit)
o Planningof EventsandPromotions
o Salesfloortradingreview
o Conductingcommercial visitswithdepartmentalmanagers.
Department - Administration
o ReviewingandAnalysis of KeyPerformance Indicators
o Reviewingandanalysisof BusinessTrends
o ReviewingBranchProfitabilityStatement andScorecardsandotherFinancial indicators
o Managing Productivity
o SalesandExpense Forecasting

6. o Salesandexpense Budgeting
o Managementof Cost to Sell
o Managementof Cash Control
o Managementof ProcessCompliance.
o Managementof AuditCompliance
o Managementof Annual Leave
o Managementof Staff and Managementrosters
o Use of Oracle and Hyperionsystems
o Uses of SIMS systems
Department - Operations
o Designated asa 16.2 Signee
o Managementof SafetyandSecurity
o Managementof CleaningandSecurity personnel
o Managementof Service Providerscorecards.
o Managementof OHASA inspections
o Emergencytraining
o OHASA meetingsandOHASA feedback
o Managementof KeyControl
o Managementof OHASA online reports.
o Managing meteringonline
o Managementof Off Site Stockroom.
o Managementof Shrinkage
o Implementationof the Business Continuity Plan

7. Department - Human Resources
o Staff scheduling
o Inductionprogramme
o ReviewingMonthlytrainingcalendar
o Planningandimplementationof the skillsplan.
o Let’stalkcoaching- Coachingweeklymeetingswithdepartmentmanagers
o People measures
o Managing Absence
o Managing Labourturnover.
o Managing Flexi 40’sheadcounts
o ConductingIPM(IntegratedPerformance Management) reviewsof department
managers.
o Managing IPMforstaff
o Reviewvacancies
o Conductinterviews.
o Manage annual leave
o Manage ER cases
o ExperiencedERChairperson(chairsenquiriesatregional level)
Regional Roles
o CoachingOf otherStore Managersin Let’sTalk Meeting
o AssistinginCommunitySocial Initiatives.
o PlanningandCo-OrdinatingSocial Eventsforthe region
o Assessmentof ManagersinTraining for the Division
o Assessmentof JuniorManagers withinthe Region
o Assessmentof Controllers/Supervisors withinthe Region

8. o LiaisingwithACSA Retail Operation
o LiaisingwithACSA Headof Security
o LiaisingwithACSA PermitOffices
Achievements and Accolades:
Shoprite:
o BestShrinkagesresultsinCheckersHyperGateway (2004)
o BestSalesGrowthin Sales. (2004)
Woolworths
o Bestsalesgrowth(40%) forHillcrestStore. (2005)
o Selectedforthe prestigiousMerchantProgramme andsenttoCape Town in2006.
o NominatedforStore managerof the Year in2007
o Selectedforthe Location PlanningStrategyin Cape Townin2006 and 2007.
o BestStore manager awardfor Region3 in2011
o Difference award2011.
o BestLets Askscore (store Morale survey) 2011 and 2012.
o BestShrinkage score inthe Division2012/2013.
o Top 3 LetsAsk Scoresin the region2014 and2015.
o Top 3 Salesgrowthin the region2014,2015,2016
o KingShakastore,currentlyone of the highestgrowingstoresinFoodsata Progressive 22%
on Last Year.
o In the firstyear,turnedKingShakastore from a lossinsalesto an overachievementof sales.
Since then, store has maintainedanoverachievementof sales eachyear.
o KingShakahas almostdoubleditsturnoverwithin 3years.

9. o KingShakastore hasthe highesttakingpersq.minthe businessinfoods.
o Have conductedVisitswith CEO’s, Retail groupDirectors,Directorof FoodsandClothing,
SalesManagement team. ( Insome instance withoutthe Divisional executive orRegional
managerbeingPresent)
References:
o Shoprite Groupof Companies
Jeff Christensen060 509 1533
o Ragini Govender 072 715 9104