This document discusses measuring employee performance through both results and behaviors. It outlines frameworks for determining accountabilities, objectives, and performance standards to measure results. Key aspects include ensuring objectives are specific, challenging, agreed upon and time-bound. For measuring behaviors, the document recommends identifying competencies through observable indicators and choosing a measurement system, such as comparative (ranking employees) or absolute (comparing to standards). Graphic rating scales can provide clear, consistent ratings if behaviorally anchored to illustrate different performance levels. The overall goal is selecting practical yet meaningful methods for evaluating and providing feedback on employee work.