Real world case

1. Student Name: Ali Doucoure
Madonna ID: 236429
Chapter 3: Real World Case 2
Answers for Case Study Questions
Question No. 1
Voice recognition technology gives several benefits for the organizations. The organizations who
implement the technology of voice recognition primarily got the benefit of cost savings in
majority of the operations in the organization. The voice recognition technology also helps the
health care providers with the benefit to cut the time consuming manual process which will help
to increase the productivity. With this technology it is easy and faster to update the patient files.
The benefits can be quantified with the followings:
1. With the help of this technology it will easy to compare system cost to transcription cost
2. It is also easy to count patients visit per hour
3. It also helps to measure the time from patients visit to patient record updates
Some of the examples of the benefits from the case are:
1. Clevel and Clinic’s Fairview Hospital saved around $2000 - $3000 per month
2. Butler Memorial Hospital expanded its beds but not is IV nursing team

2. 3. St. Ann’s hospital in Columbus reduced its tradition dictation transcription cost to zero.
Question No. 2
Since the healthcare industry is a very sensitive industry there should not be any failures in the
systems that are implemented in the organization. In order to implement any changes the
organizations or the developers of such systems needs to do a clear testing of the new system.
This would reveal the loopholes in the system and the developer can correct the same.
Another recommendation will be the implementation can be done along with the existing sytem
for a period of time. The new system must be followed parallel to the existing system and any
issues related to new system can be solved during the period of joint system. Once the whole
new system is ready to implement solely then the old system can be withdrawn..
Question No. 3
There is a big scope for technological developments in the health care industry. Technology can
play a vital role in the end to end services of hospitals. From the admissions till the billing of the
patients technology has its own role to play. This can reduce the burden from doctors and nurses.
There might be several changes in the offices of hospitals which will become paperless in the
future. There would be better systems with regard to patient data management and
communication. There are also changes expected in claim settlement from insurance companies
and other areas of payments.