cross section analisis of cs

1. CROSSTABS
/TABLES=GENDER AGE MONTHLY_INCOME EDUCATION OCCUPATION
SERVICCEPROVIDER TYPE_OF_SERVICE
NO.OF_YEARS_OF_EXISSTING_CUSTOMER BY VAR00046
/FORMAT=AVALUE TABLES
/STATISTICS=CHISQ CORR
/CELLS=COUNT
/COUNT ROUND CELL.
Crosstabs
Notes
Output Created 16-AUG-2015 21:58:39
Comments
Input
Data
C:UsersRAMANADesktop
DATA SAKRU -BSNL.sav
Active Dataset DataSet2
Filter <none>
Weight <none>
Split File <none>
N of Rows in
Working Data File
300
Missing Value
Handling
Definition of Missing
User-defined missing values
are treated as missing.
Cases Used
Statistics for each table are
based on all the cases with
valid data in the specified
range(s) for all variables in
each table.

2. Syntax
CROSSTABS
/TABLES=GENDER AGE
MONTHLY_INCOME
EDUCATION OCCUPATION
SERVICCEPROVIDER
TYPE_OF_SERVICE
NO.OF_YEARS_OF_EXISST
ING_CUSTOMER BY
VAR00046
/FORMAT=AVALUE
TABLES
/STATISTICS=CHISQ
CORR
/CELLS=COUNT
/COUNT ROUND CELL.
Resources
Processor Time 00:00:00.02
Elapsed Time 00:00:00.02
Dimensions
Requested
2
Cells Available 174734
[DataSet2] C:UsersRAMANADesktopDATA SAKRU -BSNL.sav
Case Processing Summary
Cases
Valid Missing Total
N Percen
t
N Percen
t
N Percen
t
GENDER *
VAR00046
300 100.0
%
0 0.0% 300 100.0
%
AGE * VAR00046
300 100.0
%
0 0.0% 300 100.0
%
INCOME *
VAR00046
300 100.0
%
0 0.0% 300 100.0
%
EDUCATION *
VAR00046
300 100.0
%
0 0.0% 300 100.0
%

3. OCCUPATION *
VAR00046
300 100.0
%
0 0.0% 300 100.0
%
SERVICCEPROVID
ER * VAR00046
300 100.0
%
0 0.0% 300 100.0
%
TYPE_OF_SERVIC
E * VAR00046
300 100.0
%
0 0.0% 300 100.0
%
NO.OF_YEARS_OF
_EXISSTING_CUST
OMER * VAR00046
300 100.0
%
0 0.0% 300 100.0
%
GENDER * VAR00046
Crosstab
Count
VAR00046 Total
1.00 2.00 3.00 4.00
GEND
ER
MAL
E
44 82 8 56 190
FEM
ALE
12 43 18 37 110
Total 56 125 26 93 300
Symmetric Measures
Value Asymp.
Std. Errora
Approx.
Tb
Approx.
Sig.
Interval by
Interval
Pearson's R
.141 .056 2.467 .014c
Ordinal by
Ordinal
Spearman
Correlation
.153 .055 2.665 .008c
N of Valid Cases 300
a. Not assuming the null hypothesis.

4. b. Using the asymptotic standard error assuming the null hypothesis.
c. Based on normal approximation.
AGE * VAR00046
Crosstab
Count
VAR00046 Total
1.00 2.00 3.00 4.00
AG
E
BELOW
20Yrs
3 14 5 25 47
21-30 Yrs 10 34 6 13 63
31-40 Yrs 11 37 4 18 70
41-50Yrs 21 33 11 37 102
51-60Yrs 11 6 0 0 17
61 AND
ABOVE
0 1 0 0 1
Total 56 125 26 93 300
Chi-Square Tests
Value df Asymp.
Sig. (2-
sided)
Pearson Chi-Square
53.003
a
15 .000
Likelihood Ratio 52.824 15 .000
Linear-by-Linear
Association
10.415 1 .001
N of Valid Cases 300
a. 7 cells (29.2%) have expected count less than 5. The
minimum expected count is .09.

5. Symmetric Measures
Value Asymp.
Std. Errora
Approx.
Tb
Approx.
Sig.
Interval by
Interval
Pearson's R
-.187 .056 -3.279 .001c
Ordinal by
Ordinal
Spearman
Correlation
-.177 .058 -3.111 .002c
N of Valid Cases 300
a. Not assuming the null hypothesis.
b. Using the asymptotic standard error assuming the null hypothesis.
c. Based on normal approximation.
INCOME * VAR00046
Crosstab
Count
VAR00046 Total
1.00 2.00 3.00 4.00
INCO
ME
5001-10,000 0 19 0 10 29
10,001 -
20,000
5 32 7 21 65
20,001-
30,000
44 52 14 52 162
30,001-
40,000
7 22 5 10 44
Total 56 125 26 93 300
Chi-Square Tests
Value df Asymp.
Sig. (2-
sided)
Pearson Chi-Square
29.590
a
9 .001

6. Likelihood Ratio 37.614 9 .000
Linear-by-Linear
Association
2.439 1 .118
N of Valid Cases 300
a. 2 cells (12.5%) have expected count less than 5. The
minimum expected count is 2.51.
Symmetric Measures
Value Asymp.
Std. Errora
Approx.
Tb
Approx.
Sig.
Interval by
Interval
Pearson's R
-.090 .051 -1.565 .119c
Ordinal by
Ordinal
Spearman
Correlation
-.103 .051 -1.779 .076c
N of Valid Cases 300
a. Not assuming the null hypothesis.
b. Using the asymptotic standard error assuming the null hypothesis.
c. Based on normal approximation.
EDUCATION * VAR00046
Crosstab
Count
VAR00046 Total
1.00 2.00 3.00 4.00
EDUCAT
ION
ILLITERATE 7 8 1 8 24
BELOW SSC 0 5 4 4 13
INTERMEDI
AE
3 18 1 21 43
GRADATE 41 83 10 34 168
POST
GRADUATE
4 4 10 9 27
OTHERS 1 7 0 17 25

7. Total 56 125 26 93 300
Chi-Square Tests
Value df Asymp.
Sig. (2-
sided)
Pearson Chi-Square
82.064
a
15 .000
Likelihood Ratio 74.412 15 .000
Linear-by-Linear
Association
1.620 1 .203
N of Valid Cases 300
a. 9 cells (37.5%) have expected count less than 5. The
minimum expected count is 1.13.
Symmetric Measures
Value Asymp.
Std. Errora
Approx.
Tb
Approx.
Sig.
Interval by
Interval
Pearson's R
.074 .061 1.274 .204c
Ordinal by
Ordinal
Spearman
Correlation
.047 .062 .820 .413c
N of Valid Cases 300
a. Not assuming the null hypothesis.
b. Using the asymptotic standard error assuming the null hypothesis.
c. Based on normal approximation.
OCCUPATION * VAR00046
Crosstab
Count
VAR00046 Total

8. 1.00 2.00 3.00 4.00
OCCUPAT
ION
GOVT.EMPLOY
EE
6 8 4 2 20
HOUSE WIFE 20 24 4 12 60
SELF
EMPLOYUEE
18 53 6 56 133
PRIVATE
EMPLOYEE
8 28 4 16 56
BUSINESS 4 12 8 7 31
Total 56 125 26 93 300
Chi-Square Tests
Value df Asymp.
Sig. (2-
sided)
Pearson Chi-Square
40.295
a
12 .000
Likelihood Ratio 36.051 12 .000
Linear-by-Linear
Association
4.571 1 .033
N of Valid Cases 300
a. 4 cells (20.0%) have expected count less than 5. The
minimum expected count is 1.73.
Symmetric Measures
Value Asymp.
Std. Errora
Approx.
Tb
Approx.
Sig.
Interval by
Interval
Pearson's R
.124 .053 2.151 .032c
Ordinal by
Ordinal
Spearman
Correlation
.139 .055 2.429 .016c
N of Valid Cases 300
a. Not assuming the null hypothesis.
b. Using the asymptotic standard error assuming the null hypothesis.
c. Based on normal approximation.

9. SERVICCEPROVIDER * VAR00046
Crosstab
Count
VAR00046 Total
1.00 2.00 3.00 4.00
SERVICCEPROV
IDER
BS
NL
56 125 26 93 300
Total 56 125 26 93 300
Chi-Square Tests
Value
Pearson Chi-
Square
.a
N of Valid Cases 300
a. No statistics are
computed because
SERVICCEPROVIDER is
a constant.
Symmetric Measures
Value
Interval by
Interval
Pearson's
R
.a
N of Valid Cases 300
a. No statistics are computed because
SERVICCEPROVIDER is a constant.
TYPE_OF_SERVICE * VAR00046

10. Crosstab
Count
VAR00046 Total
1.00 2.00 3.00 4.00
TYPE_OF_SER
VICE
PREPAID 12 19 4 17 52
POSTPAID 28 67 13 54 162
CORPORATE
CONNECTION
16 39 9 22 86
Total 56 125 26 93 300
Chi-Square Tests
Value df Asymp.
Sig. (2-
sided)
Pearson Chi-Square 2.922a
6 .819
Likelihood Ratio 2.923 6 .818
Linear-by-Linear
Association
.267 1 .606
N of Valid Cases 300
a. 1 cells (8.3%) have expected count less than 5. The
minimum expected count is 4.51.
Symmetric Measures
Value Asymp.
Std. Errora
Approx.
Tb
Approx.
Sig.
Interval by
Interval
Pearson's R
-.030 .058 -.516 .606c
Ordinal by
Ordinal
Spearman
Correlation
-.026 .058 -.445 .657c
N of Valid Cases 300
a. Not assuming the null hypothesis.
b. Using the asymptotic standard error assuming the null hypothesis.
c. Based on normal approximation.

11. NO.OF_YEARS_OF_EXISSTING_CUSTOMER * VAR00046
Crosstab
Count
VAR00046 Total
1.00 2.00 3.00 4.00
NO.OF_YEARS_OF
_EXISSTING_CUST
OMER
LESS THAN
1Yr
9 16 8 22 55
1-2 Yrs 11 15 0 13 39
2-5Yrs 5 10 5 9 29
5-10Yrs 9 16 0 9 34
MORETHAN
10Yrs
22 68 13 36 139
6.00 0 0 0 4 4
Total 56 125 26 93 300
Chi-Square Tests
Value df Asymp.
Sig. (2-
sided)
Pearson Chi-Square
31.190
a
15 .008
Likelihood Ratio 36.831 15 .001
Linear-by-Linear
Association
1.115 1 .291
N of Valid Cases 300
a. 8 cells (33.3%) have expected count less than 5. The
minimum expected count is .35.
Symmetric Measures

12. Value Asymp.
Std. Errora
Approx.
Tb
Approx.
Sig.
Interval by
Interval
Pearson's R
-.061 .059 -1.056 .292c
Ordinal by
Ordinal
Spearman
Correlation
-.036 .059 -.623 .534c
N of Valid Cases 300
a. Not assuming the null hypothesis.
b. Using the asymptotic standard error assuming the null hypothesis.
c. Based on normal approximation.