Chapter 2
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SUBJECT: INTRODUCTION TO MATERIALS MANAGEMENT TOPIC : CHAPTER 2 PHYSICAL DISTRIBUTION - The flow of materials from the point of origin to the point of consumption to meet customer demand to reach customer satisfaction. Level of students: DIPLOMA IN INTEGRATED LOGISTICS MANAGEMENT (DLM), KOLEJ PROFESIONAL MARA BANDAR PENAWAR, JOHOR
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Chapter 2
- 2. Physical Distribution The movement and storage of finished goods from the end of production to the customer
- 3. REVERSE LOGISTICS The flow of goods coming back from the final customer or other companies in the distribution channel Quality Damaged Over forecast Seasonal Refurbishmen t Alternative Market
- 6. Total Costs • Number of customers • Geographic distribution of customers • Customer order size • Number and location of plants and distribution centers Customer Service $
- 7. Total Costs • Number of customers • Geographic distribution of customers • Customer order size • Number and location of plants and distribution centers Customer Service $