2. Sensitivity: Internal
Changes to borrowing
• New automatic renewals
• All books now one-week loan
• Only recalled when someone has reserved the book
• Fines of 50p per day
• New returns box outside entrance to Kedleston Road
• Returned books quarantined for 72 hours
3. Sensitivity: Internal
Access to Library
• New access rules for the Library
• Face masks compulsory
• Restricted numbers
• Booking system - https://libcal.derby.ac.uk/r/new
• 30 minutes browsing slots
• 3 hour study slots
• No catalogue PCs – please use own device
• No access to print journals
• No extended opening or 24/7 this year
8. Sensitivity: Internal
Help and Support
• New Library Help Hub -
https://derby.libanswers.com/index.php
• Live LibChat
• FAQs
• Email a question
• LibChat system
• Instant answers from library staff from 9am to 5pm
• Look for the little green icon on the LibGuides pages
• New Academic Librarian Support Clinics
• Max of 5 attendees
• Twice weekly
• Quick help, troubleshooting