Managing the delivery of a €20 million library building

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Managing the delivery of a €20 million library building

  1. 1. Internet Librarian International 2013 Managing the design and delivery of a new 20 million euro library building: why excellence and innovation matter
  2. 2. Hugh Murphy and Mary Antonesa, Senior Librarians at National University of Ireland, Maynooth.
  3. 3. €20 million or €20... • The principles are the same • The lessons we learned can be applied for anyone in almost any context..
  4. 4. Session Overview • • • • • • • • Background Research Methods Metrics Innovation Managing Excellence Communication Staff Conclusions
  5. 5. National University of Ireland, Maynooth • Library • 9,000 students • Humanities, Social Sciences, Theology and Science and Engineering • 25 kms west of Dublin
  6. 6. Background • • • • • • Existing Building in place since 1984 Limited flexibility Too small No longer fit for purpose Approximately 10 years in planning 20 million euro project
  7. 7. Research methods used to gather data from library users • Qualitative methods • Mixed methods – Quality Review • Focus groups • Interviews – LibQual Survey – Faculty Presentations – Extensive Literature Review – Site Visits
  8. 8. What did library users want?
  9. 9. More plugs
  10. 10. Green building
  11. 11. More study spaces
  12. 12. Eat and drink in the library
  13. 13. Group Study
  14. 14. Flexible learning spaces
  15. 15. Traditional Services kept
  16. 16. More computers For what?
  17. 17. Innovation in the building • Examples include: – Touch screen tables – Flat screen TVs for student use – Electronic white boards – Digital signage system
  18. 18. Aims and reality Managing excellence & innovation in: • Collections • • • • Prepare for death of print? Prepare staff for death of print?! Prominence to special collections Ensure access to electronic • Technology • Facilitate Electronic • Wi-Fi • Mobile
  19. 19. Aims and reality Managing excellence & innovation in: Research • • Dedicated areas Flexibility Pedagogy • Training rooms • Flexibility • Use the space to help teach and inform
  20. 20. Communication Social Media Traditional Channels Users Formal Committees Librarian Updates Staff Regular updates Regular meetings Consistent message Stakeholders
  21. 21. Facebook
  22. 22. Twitter
  23. 23. Library website
  24. 24. Staff • • • • NEW BUILDING Massive changes for staff! New ways of working Building gives us prominence New building for our users • Talk the talk NEW STAFF STRUCTURE • Massive changes for staff! • New ways of working • Staff keep us prominent • Keep staff enthusiastic in face of so much change • Walk the walk
  25. 25. BECAUSE ONE SIZEABLE CHANGE IS NEVER ENOUGH, WE DECIDED TO CHANGE... EVERYTHING...
  26. 26. From this....
  27. 27. ....to this...
  28. 28. (c) http://thinkjarcollective.com/
  29. 29. • • • • Are we excellent? Existing Metrics Entry statistics Usage – physical and electronic Enquiries – roving down, desk up Project planned to tie together book borrowing, PC usage, library entries and consider how these impact on student experience • Feedback • Can we trust our feedback?
  30. 30. Conclusions • • • • Building worth the wait Building needs motivated staff Good space + good staff = good job! New structure very necessary to help everyone • Need more evidence • Need to use our instinct too • Principles involved are generally applicable
  31. 31. Thank you Hugh.Murphy@nuim.ie Senior Librarian, Collection Management Services Mary.Antonesa@nuim.ie Senior Librarian, Learning, Teaching and Research Development

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