Change overload and how to avoid it Mike Pryor – Principal Consultant, Bestoutcome These days it feels like everything we get asked to do is top-priority. But how do you prioritise when everything is top-priority, and what happens when the list of top-priority changes just keeps growing? This is the modern equivalent of the “straw that broke the camel’s back”, and we’re seeing more and more clients becoming overloaded with change. Mike describes clients who have adopted an outcome-driven heat-map approach to programmes and projects, which allows them to manage the amount of change underway at any time and to balance their priorities and resources effectively.