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High Quality Content

Serves Two Purposes
Attracts your readers and viewers and
keeps them engaged.
Helps your site rank well
in search engines. #SWagger
@stoneward
Common Content

Marketing Goals
Awareness
Thought Leadership
Increase Number of Qualified Leads
Improving Conversion Rates
Lower Cost of Customer Acquisition
Enhance Customer Service
Better customer retention and upsells #SWagger
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Digital Swagger
The Hub
Creating

Content
Distributing

Content
Measuring & Optimizing
What is Content Marketing
#SWagger
@stoneward
Digital Swagger
The Hub
Creating

Content
Distributing

Content
Measuring & Optimizing
What is Content Marketing
#SWagger
@stoneward
What is Content Marketing?
Content marketing is placing yourself in the
path of your customers and potential customers
without selling.
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What is Content Marketing?
Being:
HELPFUL
INTERESTING
SURPRISING
DELIGHTFUL
ENGAGING
TIMELY
RELEVANT
without pushing products and services.
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What is Content Marketing?
Becoming known as a resource that people
want to tap into again and again.
and again and again and again.
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Content marketing costs 62% less than other
traditional marketing initiatives,
while it generates about
three times as many leads.
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“What plagues CMOs the most is the
ability to create sustainable and engaging
customer relationships while
improving customer experience.”
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Digital Swagger
The Hub
Creating

Content
Distributing

Content
Measuring & Optimizing
What is Content Marketing
#SWagger
@stoneward
WHAT IS A CONTENT HUB?
“If people like you, they’ll listen 

to you. But if they trust you, they’ll
do business with you.”
– Zig Ziglar
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their interests
your expertise
good content
How do you create 

a Content Hub?
Know your audience.
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How do you create 

a Content Hub?
Focus your topic.
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How do you create 

a Content Hub?
Organize your structure.
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How do you create 

a Content Hub?
Encourage discovery &
engagement.
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coca-colacompany.com
Consumer Product
Incorporated in Main Site
Key Takeaways
• Build trust by knowing who you're talking
to and how to talk to them
• Centralize focus & be the expert, not the
Jack-of-All-Trades
• Make it easy to find, share and participate
with your brand #SWagger
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THE HUB IS YOUR HOME BASE.
IT IS THE HEART OF
YOUR CONTENT MARKETING.
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Digital Swagger
The Hub
Creating

Content
Distributing

Content
Measuring & Optimizing
What is Content Marketing
#SWagger
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Created & Published with a
Particular Audience
in Mind
Visual
Auditory
Written
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Visual
Video
Photos
Illustrations
Charts/Graphics
Presentations
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VIDEO
Video is here to stay. 

It’s shareable and engaging.
VISUAL CONTENT
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VIDEO
A picture is worth
a thousand words.
VISUAL CONTENT
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VIDEO
More than 1 billion unique visitors 

visitYouTube each month.
VISUAL CONTENT
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VIDEO
Easy to upload
Easy to share
Viewable on all devices
Easy to digest
Engaging
Entertaining
VISUAL CONTENT
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VIDEO
Optimize Your Video
For Mobile Viewing
VISUAL CONTENT
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VISUAL CONTENT
VIDEO
Optimize Your Video
For Sharing
VISUAL CONTENT
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VIDEO
So, you want a viral video?
That’s Easy!
VISUAL CONTENT
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VIDEO
How many eyeballs does it take to
classify a video as viral? 20,000.
VISUAL CONTENT
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VIDEO
Create a strong enough emotion or reaction from
a group of people that they feel compelled to
share it with others and that is success.
VISUAL CONTENT
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Key Takeaways
Make it mobile friendly.
Make it shareable.
Make it emotional.
VISUAL CONTENT
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Auditory
Video
Podcasts
Music
Interviews #SWagger
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#SWagger14
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AUDITORY CONTENT
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AUDITORY CONTENT
Written
Blogs
Q&A
How To
Testimonials
Avoid TLDR
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What gets shared?
• Tech news, humor and entertainment content.
• Travel, business, food content is less likely to go viral.
• Facebook: short time lapse between share and click back.
• Tumblr, Google+ and blogging: longer time lapse between
share and click back.
• Reddit, Tumblr, Twitter provide the most click backs per
share.
WRITTEN CONTENT
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Brand Journalism
Research, storytelling and reporting for a non-media
company, in that company’s line of business, with the
goal of thought leadership.
WRITTEN CONTENT
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Brand Journalism
1. Advertisers have become publishers.
2. Brands are using journalism hubs to share news
and images to connect with consumers in a "high
trust" presence.
3. Digital allows for words, pictures, audio, video;
you're not limited when it's online.
WRITTEN CONTENT
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Digital Swagger
The Hub
Creating

Content
Distributing

Content
Measuring & Optimizing
What is Content Marketing
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Distribute
For every one hour spent creating content,
spend four hours figuring out how to distribute it.
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Distribution Channels
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Paid Media
Paid media is most valuable for building
awareness among consumers about a product,
service, or promotion.
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Banner Advertising
Search Advertising
Native Advertising
Sponsored Social Posts
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Owned Media
Social media is a horizontal layer that touches
every part of your business: customer service to
acquisition to retention.
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Social Media
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Blog
Facebook
Twitter
Instagram
Pinterest
Snapchat
YouTube
Google+
Tumblr
Periscope
Reddit #SWagger
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The Benefits of Social:
Word-of-mouth referrals/shares.
Search engine optimization.
Learning from your audience through conversation.
Demonstrating brand personality.
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Earned Media
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You can't be effective as an online brand
journalist, unless you're online, a lot.
Auditing sites that tell me
what the media is doing.
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You can't be effective as an online brand
journalist, unless you're online, a lot.
Auditing personal feeds, posts of
journalists that we've targeted
on behalf of our clients.
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@stoneward
You can't be effective as an online brand
journalist, unless you're online, a lot.
Engaging on a personal level with the
journalists online and in person when
possible and respond to journalists.
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You have to be so familiar with the story you're
telling, you could do so in 140 characters.
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Create a personal "brand" as a
thought leader, trusted journalist.
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Show gratitude in a very public way.
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Digital Swagger
The Hub
Creating

Content
Distributing

Content
Measuring & Optimizing
What is Content Marketing
#SWagger
@stoneward
Measurement
“Digital marketing and analytical thinking are the
most sought after specialized skills within the
marketing function.”
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What is working?
Where should you spend your time?
Can you use the data gathered for predictive analysis?
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shares
likes
visits
time spent on site
views
clicks
impressions
pages
opens
forwards
retweets
comments
sign-ups
joins
conversions
engagements
#SWagger
@stoneward
If you don’t measure it, did it happen?
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Digital Content Marketing for Small Businesses