Selling things over the internet hasn’t entirely made profit making any easier for the merchants. Selling something is one part of the job and delivering it efficiently is another. Overcoming the challenges of eCommerce shipping is necessary to make shopping experience effective.

1. Challenges and Solutions
of E-Commerce Shipping

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Direct to consumer
2
Social Sellers Online Brands Retail Brands
Marketplace Self
Shippers

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● Lack of multicarrier contracts and integrations
● Access to limited pin codes
● Expensive and ineffective shipping
● Poor consumer experience pre and post checkout
● Lack of reconciliation tools for COD
● Issues with pickups, non- delivery & RTO, delayed
deliveries, and weight discrepancies
● Lack of Data to forecast inventory size and
location to warehouse
● Lack of omni channel management and
integration
● Lack of data powered routing, recommendation,
prediction solutions.
Problems faced by D2C
sellers in eCommerce
shipping
2

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Unmet Demands of
Consumers – The broken
Experience
39%of the customers don't shop again from
a website following a negative delivery
experience.
The gap between buyer's demands and
seller's concerns needs to be bridged.
Poor Experience
● Slow and ineffective shipping
● High shipping rates that get
passed on to the buyer
High abandonment at checkout
● No estimation of delivery date
● No shipping options
● Lack of COD visibility
No communication and
tracking post dispatch
● Low engagement and loyalty
● Non delivery is a broken
experience
● No way to redirect shipment,
reschedule for a different
time or handle fake attempts
at last mile
Lack of trust
● Returns is not self-service
● and is a hassle

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Key Seller Issues & Solutions
Deep Dive

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Solving Your Shipping Hassles
Maximize Reach &
Reduce Costs
Select Best Courier
With Data
Reduce Returns &
Undelivered Orders
Superior Post
Shipping
Experience
Data-Backed AI to
Improve
Performance
Tools For Better
Workflow &
Efficiency

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Reduce shipping cost without committing to large volumes
● Domestic rates from Rs 27/500 grams
● International rates from Rs 110/50 grams
Deep courier integrations
● 11 domestic courier partners
● 4 international logistics partners
Use all major modes of transport offered
● Ship via air, surface cargo and hyper local
Maximize COD Pin Codes reach
● 26000+ Pin Codes
● 220+ countries
Maximum Reach and Bring
Affordability in Shipping

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● Machine Learning based data engine to ensure
selection of highest quality courier partner
● Rank courier partners based on important metrics like
-Delivery performance
-Pick-up performance
-Undelivered/RTO orders
-COD payout time
● Select the courier company with the best
rating and lowest cost
● Best courier partner decided after analyzing millions
of shipments sent using the Shiprocket platform
Select the Best Courier
Partner

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Reduce Your RTO & Automate The Non-Delivery Process

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How it works

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Improve Buyer’s Post Shipping Experience

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● Analytics & Reconciliation to keep track of the business
- Key business analytics
- Parcel weight reconciliation
- COD and Freight Bill Recon
- Reports
● How the estimated delivery time to the user
● Bulk Order Processing
● Enable pickups from Multiple Locations
● Faster COD Remittance
● iOS and Android Mobile App
● Automated workflow
Ease of Business and Increased
Control Over Logistics

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Shiprocket Bridges The Gap Between Carriers, Shippers
and Consumers

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Shiprocket Simplifying eCommerce Shipping
15,000+
Yearly Paying Shippers
10M+
Shipments
$220M+
Annual GMV
Powered
26,000
Pin Codes Served

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Additional Features

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Working hard to grow your business
everyday
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