This document provides an introduction to software process improvement (SPI). It discusses what SPI is and explains that SPI involves planning, developing measurements, and making improvements. It also outlines the basic steps that can be taken after completing an SPI course, such as understanding software standards, analyzing development experiences, evaluating processes against standards, and designing solutions for improvement. Additionally, the document presents a case study on how process improvement worked for a company called Advance Information Services Inc. It discusses their process improvement strategy which involved project planning and tracking/control. Finally, it assigns students to read a technical report on SPI and answer questions about it by a certain deadline.

1. SE423 SPI
CH-1 Introduction to
Software Process
Improvement
Kittitouch Suteeca

2. What is SPI?

3. Back to the BASIC.
Planning
Developing
Measurement
Improvements

5. Kalayanamitr
 Kalayana+mitr
 From Sanskrit language
 “kalayana” : kind, beautiful mind
 “mitr” : friend
 “kalayanamitr” : kind and beautiful mind
friend, true friend
Assoc.Prof.Dr. Chailerd Pichitporncha

6. True friend is composed of 7 essential
characteristics…
1.Be genuinely nice  adorable, lovely
2. Master of knowledge/theory 
accountable, respectful
3. Practice well  Best practice,
practicable
4. Know how to listen  understand others

7. True friend is composed of 7 essential
characteristics…
5. Know how to speak or advice gently 
in order not to hurt people verbally
6. Simplify things  make difficult concepts
or things easier to understand
7. Lead or induce to good deeds  nice
to follow

8. Why we need “Measurement”?
If you can’t measure , you can’t manage
If you can’t measure , you can’t improve
What gets measure , gets done

9. After SPI course
 What you can do ?
1. Understand Software Standard.
 ISO/IEC 29110
 ISO/IEC15504 –some of ISO/IEC12207
 CMMI
2. Analyze problem from development
experience.
3. Evaluate(Audit) process by SW Standard
4. Design solution or give suggestion for
improvement.

10. Class room agreement
 Activities
 Work together to create the rules of the class room
 What do you want yourselves to do in the class
 Summarize the rules 
 Thinking about the penalty

11. Case Study
SOFTWARE PROCESS
IMPROVEMENT WORKS!
Advance Information
Services Inc.(AIS.)
November 1999

12. Process Improvement Strategy
-Project planning

13. Process Improvement Strategy
-Project tracking and control

21. Assignment 1
 Read the technical report
“SOFTWARE PROCESS IMPROVEMENT WORKS!”.
 Answer the questions on SPI site(google site).
 Submit your answer before Monday 18th midnight.