The Consumer Financial Protection Bureau (CFPB) conducted research on effective financial education practices and developed tools and resources to help financial educators. This webinar presentation provided an overview of the CFPB's Financial Education Exchange program, tools and publications, research on financial well-being and effective principles, and information on financial coaching, rules, and managing spending. The presenters were Irene Skricki and Susan Kerbel from the CFPB's Office of Financial Education.
This presentation by Marusa Freire was made during session 4 at the High-level Conference on Global and European Trends in Financial Education held on 22-23 May 2014 in Istanbul, which explored the role(s) of the private and not-for-profit sectors in financial education, financial literacy and innovation for young people and financial education for migrant workers and their families. Find out more at http://www.oecd.org/daf/fin/financial-education/2014-conference-global-european-trends-financial-education.htm
Presentation on Social Collateral
Paper by Ha Diep-Nguyen and Huong Dang
Presented by Michael-Paul James
Paper uses an experimental design to test the impact of social image on repayment behavior
International policy issues and initiatives on Financial educationEconomicEducator.eu
Andre Laboul, Head of OECD Financial Affairs Division and Chair of the International Network on Financial Education, presentation from the workshop launching the Financial Education Financial Literacy Program in the Russian Federation, Moscow, April 4, 2011
Overcoming Fear of Student Debt in Enrollment Decisions during Tough Economic...Ardeo Education Solutions
How Huntington University joined LRAP Association in a revenue-generating partnership that furthered the university's mission and fought enrollment decline. - G. Blair Dowden, Ed.D., President Emeritus, Huntington University
This presentation by Marusa Freire was made during session 4 at the High-level Conference on Global and European Trends in Financial Education held on 22-23 May 2014 in Istanbul, which explored the role(s) of the private and not-for-profit sectors in financial education, financial literacy and innovation for young people and financial education for migrant workers and their families. Find out more at http://www.oecd.org/daf/fin/financial-education/2014-conference-global-european-trends-financial-education.htm
Presentation on Social Collateral
Paper by Ha Diep-Nguyen and Huong Dang
Presented by Michael-Paul James
Paper uses an experimental design to test the impact of social image on repayment behavior
International policy issues and initiatives on Financial educationEconomicEducator.eu
Andre Laboul, Head of OECD Financial Affairs Division and Chair of the International Network on Financial Education, presentation from the workshop launching the Financial Education Financial Literacy Program in the Russian Federation, Moscow, April 4, 2011
Overcoming Fear of Student Debt in Enrollment Decisions during Tough Economic...Ardeo Education Solutions
How Huntington University joined LRAP Association in a revenue-generating partnership that furthered the university's mission and fought enrollment decline. - G. Blair Dowden, Ed.D., President Emeritus, Huntington University
This presentation by Dubis Correal was made at the first session of the OECD-GFLEC Global Research Symposium to Advance Financial Literacy on 6 November 2014, which addressed cutting-edge policy issues and research ideas to advance the global financial literacy agenda. Find out more at http://www.oecd.org/daf/fin/financial-education/oecd-infe-gflecsymposiumfinancialliteracy.htm
Dubis Correal - Senior Program and Policy Advisor, Office of Financial Education, Consumer Financial Protection Bureau, United States - delivered this presentation to the NZ OECD Global Symposium on Financial Education 2016 in Auckland. The topic: Advancing youth financial capability and a personal finance pedagogy model
What is Financial Fitness & How is it Measured?milfamln
Financial fitness is a goal for many people, but achieving fitness in terms of money management may require a combination of financial education, coaching, and financial access. After reviewing the components of financial fitness, this session will provide an overview of measures of financial capability and well-being, as well as practical applications of program measures in the field. The session will include discussion, interactive polling and Q&A.
To register, join & for resources: https://learn.extension.org/events/2591/
Speaker: Dr. J. Michael Collins
At the recent Place Matters conference in Washington, D.C., David Williams, PhD, the Norman Professor of Public Health at the Harvard School of Public Health and staff director of the reconvened Robert Wood Johnson Foundation Commission to Build a Healthier America, talked about the need for cooperation between the community development industry and health leaders.
“Community development and health are working side by side in the same neighborhoods and often with the same residents but often don’t know each other or coordinate efforts.”
Federal Funding for Mentoring: Past, Present & Future presented by the Mentoring Partnership of Minnesota; April 6, 2011; features panelist Joellen Gonder-Spacek. Part of monthly Quality In Action webinar series.
Dear sir. we have respect and we have wanted to take for your fund implement Bangladesh for this we have always request thank you for regards your faithfully bijoy kumar sarker.
Financial Literacy in Canadian schools. A presenation by Jane Rooney Director, Financial Literacy and Consumer Education. Presented during “The Partnering to Turn Financial Literacy into Action” Toronto FCAC & OECD conference on May 27-28, 2011.
Social Marketing and Social Mobilization
I believe these two work together.
This presentation also includes references.
Credits to: Jeriel Reyes De Silos and Mark Joenel Castillo
Allen
Unveiling Financial Literacy: How Debt Collection Agencies in California Empo...Cedar Financial
Explore the role of debt collection agencies in California in promoting financial literacy and empowering responsible borrowing. This revealing discussion sheds light on the educational initiatives undertaken by these agencies to enhance consumer understanding of debt management and foster a culture of responsible financial decision-making. Discover how these efforts contribute to a more informed and empowered borrowing community in California. #FinancialLiteracy #DebtCollection #CaliforniaFinance #ResponsibleBorrowing
Warrior Wellness: Mental Health and Women in the U.S. Militarymilfamln
Women play a pivotal role in military operations, and their experiences and responses may differ from their male counterparts. This webinar looks at how mental health manifests differently for women, in particular women in the military.
Women in the Military: Special Contributions and Unique Challengesmilfamln
Women have made and continue to make special contributions to the military, however they also face unique challenges as service members. This webinar discusses those contributions as well as some of the challenges they face.
This presentation by Dubis Correal was made at the first session of the OECD-GFLEC Global Research Symposium to Advance Financial Literacy on 6 November 2014, which addressed cutting-edge policy issues and research ideas to advance the global financial literacy agenda. Find out more at http://www.oecd.org/daf/fin/financial-education/oecd-infe-gflecsymposiumfinancialliteracy.htm
Dubis Correal - Senior Program and Policy Advisor, Office of Financial Education, Consumer Financial Protection Bureau, United States - delivered this presentation to the NZ OECD Global Symposium on Financial Education 2016 in Auckland. The topic: Advancing youth financial capability and a personal finance pedagogy model
What is Financial Fitness & How is it Measured?milfamln
Financial fitness is a goal for many people, but achieving fitness in terms of money management may require a combination of financial education, coaching, and financial access. After reviewing the components of financial fitness, this session will provide an overview of measures of financial capability and well-being, as well as practical applications of program measures in the field. The session will include discussion, interactive polling and Q&A.
To register, join & for resources: https://learn.extension.org/events/2591/
Speaker: Dr. J. Michael Collins
At the recent Place Matters conference in Washington, D.C., David Williams, PhD, the Norman Professor of Public Health at the Harvard School of Public Health and staff director of the reconvened Robert Wood Johnson Foundation Commission to Build a Healthier America, talked about the need for cooperation between the community development industry and health leaders.
“Community development and health are working side by side in the same neighborhoods and often with the same residents but often don’t know each other or coordinate efforts.”
Federal Funding for Mentoring: Past, Present & Future presented by the Mentoring Partnership of Minnesota; April 6, 2011; features panelist Joellen Gonder-Spacek. Part of monthly Quality In Action webinar series.
Dear sir. we have respect and we have wanted to take for your fund implement Bangladesh for this we have always request thank you for regards your faithfully bijoy kumar sarker.
Financial Literacy in Canadian schools. A presenation by Jane Rooney Director, Financial Literacy and Consumer Education. Presented during “The Partnering to Turn Financial Literacy into Action” Toronto FCAC & OECD conference on May 27-28, 2011.
Social Marketing and Social Mobilization
I believe these two work together.
This presentation also includes references.
Credits to: Jeriel Reyes De Silos and Mark Joenel Castillo
Allen
Unveiling Financial Literacy: How Debt Collection Agencies in California Empo...Cedar Financial
Explore the role of debt collection agencies in California in promoting financial literacy and empowering responsible borrowing. This revealing discussion sheds light on the educational initiatives undertaken by these agencies to enhance consumer understanding of debt management and foster a culture of responsible financial decision-making. Discover how these efforts contribute to a more informed and empowered borrowing community in California. #FinancialLiteracy #DebtCollection #CaliforniaFinance #ResponsibleBorrowing
Warrior Wellness: Mental Health and Women in the U.S. Militarymilfamln
Women play a pivotal role in military operations, and their experiences and responses may differ from their male counterparts. This webinar looks at how mental health manifests differently for women, in particular women in the military.
Women in the Military: Special Contributions and Unique Challengesmilfamln
Women have made and continue to make special contributions to the military, however they also face unique challenges as service members. This webinar discusses those contributions as well as some of the challenges they face.
Focusing on Co-parenting: Strengthening Diverse Military Family Systemsmilfamln
Join us to explore how the Military Family Readiness System can strengthen diverse families with a focus on co-parenting knowledge and skills. Best practices and research based strategies will be described and applied to military family systems and transitions.
Family Systems Trends and Transitions: What They Mean For Military Familiesmilfamln
Families are changing in response to large global trends. Military families are experiencing the same transitions which may be compounded by military service. Demographic changes will be discussed and the implications on family systems. In this webinar, participants share views of these changes, both personally and professionally.
Promoting Successful Home-to-School Transitions for Military Families with Yo...milfamln
This webinar will focus on promoting positive transitions from home to school and from school to school (e.g., during a move) for young children and their families. The presenters will identify important transitions that occur during early childhood including moving from home to school or school to school and discuss what research indicates regarding how these transitions play a role in children’s socioemotional and cognitive development. The challenges that exist within these transitions will be identified.
Presenters will describe and promote participant discussion of a range of research-based strategies for military families and caregivers/teachers to promote effective home-to-school/school-to-school transitions, strategies that promote positive socioemotional or cognitive development prior to, during, and after a transition. These will include how to connect with schools/teachers from a distance, moving, creating routines within transitions. The presentation will include a question and answer session immediately following.
Home Is Where Your Heart Is | Kids Serve Too!milfamln
Representative(s) from the Sesame Street Workshop will address potential child concerns and developmentally appropriate responses to relocation transitions, explore resources that caregivers can use when addressing these concerns, and provide tips in navigating the resources related to this topic on the Sesame Street for Military Families website.
This event is hosted by the Family Transitions concentration area of the Military Families Learning Network.
PCS Series: Research and Tools for Supporting Military Transitionsmilfamln
An overview of common issues military families face during a Permanent Change of Station (PCS). The first half of this webinar will look at the 2018 RAND Report, “Enhancing Family Stability During a Permanent Change of Station.” The second half of the webinar will focus on the tools available to military service providers through Military OneSource, such as Plan my Move, and other Military OneSource moving resources that can support families throughout a PCS.
This is the 3rd webinar in a 3-part Permanent Change of Station series focused on the issues military families face during a PCS.
SlideShare - Sesame Street Overview on Military Resources milfamln
In this 60-minute webinar, representative(s) from the Sesame Street Workshop will introduce the Sesame Street for Military Families website as well as explore resources that can be utilized in training, outreach efforts, family conversations, and community events. They will also discuss activities that promote child and family self-expression.
Up and Away: Building Child Language, Social Interactions, and Preliteracy S...milfamln
This webinar will focus on strategies to help children use more complex sentences and vocabulary with their caregivers and peers. Children learn through daily routines and play, but as they grow and explore early education settings, their social worlds expand. Opportunities abound for children to learn as they take turns peeking at the classroom guinea pig, pretend to be police officers on a chase, and read books with a favorite caregiver. We will cover strategies to support growth in language, social communication, and early literacy skills by engaging children in meaningful, everyday activities in early care settings.
Objectives:
1. Name three strategies to help support a child’s growing ability to combine words
2. Describe the importance of social interactions during the preschool years and how to support turn-taking and other early social skills
3. Learn three early literacy strategies to use in supporting young children’s readiness for school
Overindulgence In Parenting: How Much Is Too Much?milfamln
Overindulgence is an issue many people face in our society as the research and subsequent literature has shown us. While society tells us we need more on a regular basis, parents and children alike are struggling to understand how much is enough and adults who were given too much as children often feel the effects.
What is overindulgence?
Three ways parents overindulge
Tools to reduce overindulgence (The Test of Four)
Online course offerings
Employment Resources for Military Familiesmilfamln
Webinar attendees working with military service members will leave the webinar knowing where to find resources, partnering organizations, and support when working with military spouses seeking educational or career opportunities.
Opportunities & Possibilities: Posttraumatic Growth in Research & Practice milfamln
In this presentation, Richard Tedeschi, Ph.D. will discuss the theoretical model and research basis of posttraumatic growth, the process by which trauma survivors often find valuable changes in how they live life in the aftermath of trauma. He will outline a framework for therapeutic interventions that facilitate posttraumatic growth through a way of relating called expert companionship. This approach to practice incorporates a broad view of what constitutes trauma, including many experiences that are not typically considered traumatic in our current diagnostic system, but which are traumatic to people because they challenge core beliefs about oneself, other people, the future, and the kind of world in which we live. The attention paid to possibilities for transformation of individuals and their relationships does not preclude working on typical symptoms of trauma, but recognizes that symptoms are better understood, tolerated, and reduced when traumatic suffering can have meaning and purpose.
Coconut oil is all the rage these days to benefit your health. It has been rumored to help with heart disease, thyroid problems, slow aging, and protect against illnesses such as Alzheimer’s, arthritis, diabetes and even weight loss. But what is the truth about coconut oil? Tune into this webinar to learn fact from fiction about this popular oil.
Learning Objectives
The participant will be able to discuss the composition of coconut oil and the metabolism of its triglycerides.
The participant will be able to explain the science behind the purported benefits of coconut oil for weight loss and blood lipid levels.
The participant will be able to assist clients in understanding the inclusion of coconut oil in the context of a healthy dietary pattern.
Small Talk: Strategies to Support Child Communication Before Words Emergemilfamln
Previous webinars in this series have covered child communication development through the preschool years. In this session Drs. Mollie Romano and Juliann Woods will discuss what families, early care and education providers, and early interventionists can do to help a child learn to communicate and talk. A focus will be placed on evidence-based strategies to support communication leading to words and how caregivers can embed these strategies in everyday activities - from walking to the bus stop to pick up an older sister to Face-timing with Mom or Dad while during deployment. The presenters will present a variety of responsive intervention strategies including interactive book sharing to support child communication and emergent literacy.
Objectives:
1. Describe the importance of responding to child communication as a strategy
2. Discover at least three ways to create opportunities for children to communicate during everyday routines
3. Learn how to coach families to embed strategies during their daily routines and activities
From Communication to Conversations: Expanding Language Development in the E...milfamln
Children’s language use grows dramatically throughout the toddler and preschool years. Words and phrases expand daily and children begin to form sentences that go beyond sharing their preferences. Their speech sounds continue to develop and include both predictable, and sometimes adorable, error patterns. Pre-literacy skills also emerge during this developmental window and lay the foundation for academic success as children approach elementary school. In this webinar, the presenters will discuss decontextualized language, early developing morphemes, timelines for phonological processes, and preliteracy achievements during the preschool years as well as when to worry that a child’s speech and language doesn’t seem to be progressing as expected.
Entrepreneurial Opportunities for Military Familiesmilfamln
This 90-minute webinar will examine the resources and programs offered by the Small Business Administration that can benefit military service members and spouses transitioning from the military into business-owning ventures. Jaime Wood from the Small Business Administration will give an overview of the programs offered nationally by the SBA to support entrepreneurial efforts of veterans and military spouses, including the Boots to Business initiative, programs offered by the Office of Veteran's Business Development, the Veteran Women Igniting the Spirit of Entrepreneurship (V-Wise), and Entrepreneurial Development programs for service disabled veterans.
Watch recording and learn more: https://learn.extension.org/events/3265
Getting to Know You: Early Communication Development from Birth to Three Yearsmilfamln
Infants share their needs and interests, as well as learn from social interactions within their everyday routines and activities. Recognizing children’s early communication signals is key to supporting their future development. Children learn about language and how it is used in their environment even prior to understanding and using words themselves. Join us as we explore the importance of early communication development and the initial stages of language expansion. We will share milestones that identify typical and atypical development along with resources which provide a deeper exploration of this topic.
Objectives:
*Identify at least 12 early developing gestures that are used by young children to share and gather information
*Describe early sound development milestones and identify red flags for atypical speech sound development
*Provide strategies for explaining how vocabulary and word combinations develop to families
*Discuss similarities and differences in communication development for Dual Language Learners
Income Tax Tips for PFMs Working with Military Familiesmilfamln
This is a free webinar hosted by the Personal Finance concentration area of the Military Families Learning Network.
This 90-minute webinar will address updates to tax changes that affect military families and service members. Barbara O’Neill will discuss tax basics and common tax errors during the first half hour of this interactive webinar. In the second half Taylor Spangler of University of Florida Extension will talk about the specific tax issues of concern to military families, as well as provide military specific resources for tax help and support. Carol Kando-Pineda of the Federal Trade Commission will close the session with an update on the resources available through identitytheft.gov. Find more info: https://learn.extension.org/events/3191
The Blended Retirement System Launch: Questions & Answers milfamln
The new Blended Retirement System goes into effect on January 1, 2018. Speaker Andy Corso will discuss Blended Retirement basics, including identifying the requirements for eligibility to opt into the BRS, requirements for automatic enrollment in the BRS, the opt-in period; enrollment and training requirements, including the factors used to determine if a member is opt-in eligible or automatically enrolled in the BRS, how enrollment status impacts benefits under the BRS, which training course(s) a member must complete, hardship extensions, ROTC/Academy rules, and special treatment of Delayed Entry Program enlistees. Mr. Corso will also cover vesting and account options such as basic rules for starting and stopping TSP contributions and receipt of matching and automatic TSP contributions, the vestment process in retirement savings and retirement benefits, breaks in service, re-entry, and change of component each impact benefits; and continuation pay and lump sum options including the requirements for receiving Continuation Pay, the policies and procedures for requesting a lump sum of retired pay, how a discount rate affects the amount of a lump sum, tools to analyze lump sum options, and the advantages and disadvantages of a lump sum.
Beyond the Shape Sorter: Playful Interactions that Promote Strong Academic & ...milfamln
This webinar is hosted by the MFLN Family Development Early Intervention concentration area. For full information and the archived recording, visited https://learn.extension.org/events/2943. Questions about the MFLN? Email us at MilFamLN@gmail.com
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
2. Connecting military family service providers
and Cooperative Extension professionals to research
and to each other through engaging online learning opportunities
militaryfamilies.extension.org
MFLN Intro
Sign up for webinar email notifications at militaryfamilies.extension.org/webinars
3. Irene Skricki
•Senior Financial Education Program Analyst, Consumer Financial
Protection Bureau
•In this position, which she has held since August 2011, she
focuses on promoting effective practices in the financial education
field.
•Previous to the CFPB, from 1996 to 2011, Irene was a Senior
Associate at the Annie E. Casey Foundation, where she managed
the financial stability portfolio, with a focus on innovation, consumer
protection, financial access, and wealth building for low-income
families.
Today’s Presenters
3
Susan Kerbel
•Psychologist and Behavioral Science Analyst with the Consumer
Financial Protection Bureau’s Office of Financial Education.
•Her portfolio at CFPB includes financial education research and
application for adults and youth, with a focus on psychosocial and
behavioral aspects of program and research design.
•Prior to joining the Office of Financial Education, Sue served as an
in-house consultant to projects in divisions across the CFPB,
working on research and behavioral design questions.
4. CFPB Research and Tools for Financial
Educators
Military Families Learning Network webinar
October 3, 2017| 11:00 a.m.- 12:30 p.m.
Irene Skricki and Susan Kerbel, Office of Financial Education, CFPB
5. This presentation is being made by a Consumer Financial Protection Bureau
representative on behalf of the Bureau. It does not constitute legal
interpretation, guidance or advice of the Consumer Financial Protection
Bureau. Any opinions or views stated by the presenter are the presenter’s own
and may not represent the Bureau’s views.
5
6. Consumer Financial Protection Bureau
The CFPB helps consumer finance markets work by making rules more
effective, by consistently and fairly enforcing those rules, and by
empowering consumers to take more control over their economic lives.
Empower
We create tools, answer common questions, and provide tips that help
consumers navigate their financial choices and shop for the deal that
works best for them.
Enforce
We take action against predatory companies and practices that violate
the law and have already returned billions of dollars to harmed
consumers.
Educate
We encourage financial education and capability from childhood
through retirement, publish research, and educate financial companies
about their responsibilities.
6
7. Office of Financial Education
Consumer Education & Engagement
Consumer Engagement
Financial Education
Financial Empowerment
Older Americans
Servicemember Affairs
Students and Young
Consumers
Our mission:
Educate and empower
consumers to make better
informed financial decisions.
7
8. Today’s topics:
•CFPB Financial Education Exchange
•CFPB tools and resources
•Financial well-being
•Principles for effective financial education
•Financial coaching
•Financial rules to live by
•Managing spending and credit
•Auto loans
8
9. CFPB Financial Education Exchange (CFPB FinEx)
FinEx regional convenings:
•Dallas, TX
•Fort Worth, TX
•Maryland
•Neighborworks financial
capability sites
•Denver, CO
•Kansas City, MO
•Atlanta, GA
•Sacramento, CA
•Madison, WI
•St. Louis, MO
•Tacoma, WA
Monthly e-
newsletters
Monthly webinars:
•Resources for servicemembers
•Accessing credit scores
•Managing spending
•Debt collection resources
•Credit card spending
•Libraries as a Financial Education
Resources
•Helping Youth Develop Financial
Capability
•Financial Coaching
•Financial Education Programs Serving
Immigrant Populations
•Federal Financial Education Resources
•Take Control of Your Auto Loan
•Financial Rules to Live By
•Resources for Parents
•Tips for Strengthening Financial
Education Curriculum
•Financial Education Resources for
Parents and Caregivers
•Resources for Financial Caregivers
•Measuring Financial Well-Being
•Planning for Retirement/myRA
•Owning a Home
•Tax Time Savings
•Your Money, Your Goals Toolkit
•CFPB Consumer Complaint System
Baseline
and follow-
up surveys
CFPB FinEx: an online and
in-person opportunity to
access CFPB tools and
resources, and connect with
the CFPB and your peers
engaged in financial
education.
Our goal is to help you improve
the financial well-being of the
people you serve.
Number of financial
educators signed up for
CFPB FinEx: 2663
To sign up, email
CFPB_FinEx@cfpb.gov
10. Resource inventory for financial educators
Find it at consumerfinance.gov/adult-financial-education
Understanding the financial education field and
practices
Keep up with the financial education field and with
promising and effective practices
Understanding consumers
Gain insights into consumer behaviors, motivations,
perceptions, and attitudes, including challenges
consumers face in the financial marketplace
Tools for financial educators
Investigate training materials and toolkits designed to
improve your effectiveness and service to clients
Tools for consumers
Help your clients with easy-to-digest web tools and
guides tailored to their needs
10
11. Resource for financial educators webpage
Find it at consumerfinance.gov/adult-financial-education
11
14. CFPB online tools on homeownership, paying for college, and
planning for retirement
consumerfinance.gov/
owning-a-home
consumerfinance.gov/
paying-for-college
consumerfinance.gov/
retirement
14
15. Submit a Complaint and Ask CFPB
15
consumerfinance.gov/
complaint
consumerfinance.gov/
askcfpb
15
16. Money Topic Resource Portal – Debt Collection
Our new portal helps people find
information and learn about debt
collection while providing links to
additional resources.
Information is broken down by key
sections:
Get started
Understand your situation
Take action
With a link to more debt
collection questions and
answers in Ask CFPB
consumerfinance.gov/
consumer-tools/debt-collection/
16
17. Money Topic Resource Portal – Credit Reports and Scores
Launched March 2017
Primary goals
• Provide consumers with
foundation of
knowledge
• Help consumers fix
urgent issues
• Direct consumers to the
most relevant
information for their
personal financial
situation
consumerfinance.gov/consumer-tools/
credit-reports-and-scores/
17
18. Order Free Publications
p to 1,000 free copies of
each publication
nglish and Spanish
publications
-4 weeks for delivery
asy to order
igh quality printing
pueblo.gpo.gov/CFPBLibs/CFPBLibsPubs.php
18
23. Growing consensus that financial well-being is the ultimate goal of
financial literacy/capability
“Financial capability empowers individuals to … improve their
present and long-term financial well-being.”
- Executive Order, President’s Advisory Council on Financial Capability (2010)
“Vision: Sustained financial well-being for all individuals and
families in the United States.”
-U.S. National Strategy for Financial Literacy (2011)
“Financial literacy is a combination of awareness, knowledge, skill,
attitude and behaviour necessary to make sound financial decisions
and ultimately achieve individual financial well-being.”
- OECD International Network for Financial Education (2012)
23
24. Understanding Financial Well-Being
Project Contribution
A way to quantify the ultimate and common goal of financial
education strategies
Builds on growing consensus that improved financial well-being is
the ultimate goal of financial literacy / capability
Project Goals
Phase 1:
Define financial well-being from the consumer perspective
Research the key knowledge, skills, attitudes and behaviors that
contribute to individual financial well-being
Phase 2: Develop a way to directly measure financial well-being
Phase 3: National survey on financial well-being of U.S. adults
24
25. What is financial well-being?
A state of being wherein a person can fully meet current and
ongoing financial obligations, can feel secure in their financial
future, and is able to make choices that allow enjoyment of life.
Elements of financial well-being:
Having control over day-to-day, month-to-month finances
Having the capacity to absorb a financial shock
Being on track to meet financial goals, and
Having the financial freedom to make choices that allow one
to enjoy life
25
26. The four elements of financial well-being
Security
Freedom of choice
Present Future
Control over your
day-to-day, month-to-
month finances
Capacity to absorb a
financial shock
On track to meet your
financial goals
Financial freedom
to make choices to
enjoy life
26
27. Methodology
orked with a team of subject matter and scale development
experts to develop the scale questions and scoring method.
he questions were selected through a state-of-the-art process that
involved:
Development of an initial pool of potential questions.
A series of cognitive interviews to ensure that people understand
the questions and what they are designed to ask.
Factor analysis to select the questions that best measured the
underlying concept of interest.
Three rounds of psychometric testing with over fifteen thousand
respondents in order to select the questions that provided the greatest
reliability across adults.
27
28. The CFPB Financial Well-Being Scale
Questions Response Options
How well does this statement describe you or your situation?
1.I could handle a major unexpected expense
2.I am securing my financial future
3.Because of my money situation, I feel like I will never have the things I
want in life*
4.I can enjoy life because of the way I’m managing my money
5.I am just getting by financially*
6.I am concerned that the money I have or will save won’t last*
• Completely
• Very well
• Somewhat
• Very little
• Not at all
How often does this statement apply to you?
1.Giving a gift for a wedding, birthday or other occasion would put a strain
on my finances for the month*
2.I have money left over at the end of the month
3.I am behind with my finances*
4.My finances control my life*
• Always
• Often
• Sometimes
• Rarely
• Never
* Denotes questions for which the response options are “reverse coded”
28
29. Interpreting the score
CFPB Financial Well-Being Scale score is a standardized number between 0
and 100 that represents the respondent’s underlying level of financial well-
being.
he number does not have meaning on its own, and most people’s scores will fall
somewhere in the middle—extremely low or extremely high scores will be
uncommon.
higher score indicates a higher level of measured financial well-being, but
there is not a specific cut-off for a “good” or “bad” financial well-being score.
The CFPB Financial Well-Being Scale scores have not been around long enough for
research to have established meaningful ranges for different “levels” of scores.
Professionals may be able establish benchmarks as they use the scale with their
clients and analyze the scores in relation to other data they may have on their client’s
financial situation.
29
30. Using the scale
The CFPB Financial Well-Being Scale can be used in a variety of ways,
including:
Initial assessment
Tracking individual progress
Assessing program outcomes
Survey research
30
32. Principles report and summary
Find them at
consumerfinance.gov/data-research/research-reports/effective-financial-education-five-p
32
33. Goals of the Principles
Provide tools to help implement the key insights
gathered through CFPB’s financial well-being research
and other best practices.
Promote effective financial education by proposing the
key knowledge, skills, and personal attitudes that help
one take action to achieve greater financial well-being.
Highlight strategies that help adult consumers build
financial capability and make progress on their financial
goals.
33
34. Principles for effective financial education
1. Know the individuals and families to be served
Start with learning their challenges, goals, and situation and tailor support
accordingly
1. Provide actionable, relevant and timely information
2. Improve key financial skills
By supporting individuals in learning the “how to” of effective personal financial
management applied to their own situation
1. Build on motivation
Help people clarify motivations and connect action steps to desired outcomes
Support development of financial self-efficacy
1. Make it easy to make good decisions and follow through
Help create a context that makes it easier for people to achieve their goals.
34
36. Urban Institute* randomized control
trial of two financial coaching programs:
Branches, a faith-based social services
organization in Miami
The Financial Clinic, a New York-based
nonprofit helping build the financial
security of working-poor Americans
The study:
Total of 945 clients participated
479 in treatment group
466 in control group
Financial coaching
*The research described in this report was funded by the Consumer Financial Protection Bureau (CFPB)
under a competitive award, contract number CFP-12-Z-00006. The views, findings and conclusions
in this report are those of the authors, and do not necessarily reflect those of the Consumer Financial Protection
Bureau.
36
37. Research findings
On average, people who were offered access to financial coaching
experienced improvements in their financial lives relative to those not
offered access to financial coaching.:
Financial behavior
Were more likely to pay bills on time
Increased frequency of savings deposits
Objective financial outcomes
Increased savings by almost $1,200 in New York City
Reduced debt by over $10,000 in Miami
Increased credit scores by 21 points in New York City
Subjective financial well-being
Reported an increased sense of confidence in their finances and reduced feelings
of financial stress
37
38. Key takeaways for practitioners
oaching is a flexible approach that can work for
many types of clients.
teps should be taken to make it easy and
convenient to participate.
oaching clients have varying levels of
engagement in coaching services.
ssues with credit and debt are often the key
interest and motivation of coaching clients
seeking services.
oaches need to take time to understand the 38
40. Financial Rules to Live By
Many consumers know about common financial rules of
thumb.
Many are frustrated by what they see as unrealistic goals
stated in common rules, as they struggle with competing
priorities across their financial lives.
There is a sense that financial rules cannot be applied
equally to all people in all circumstances.
Many commonly held rules are too broad or ill-defined
to offer clear guidance to everyone.
A promising strategy is to help consumers develop their
own financial rules of thumb customized to their
personal situation -- “financial rules to live by.”
Find it at consumerfinance.gov/adult-financial-education 40
41. Consumers described facing challenges due to:
Situational financial hardship
Being pulled off track by others
Fear of missing out
Why are financial rules hard to stick to?
41
42. How can you help?
Find it at consumerfinance.gov/adult-financial-education 42
43. How can you help?
Find it at consumerfinance.gov/adult-financial-education
Review what rules of thumb consumers know and how they’re using them.
Reassure consumers that these common rules of thumb are just starting
points.
Explain that it’s more important to establish realistic goals of their own.
Help consumers create financial rules to live by based on their financial
goals and situation.
Brainstorm with consumers about how to make their personal financial
rules concrete, visible, and handy.
Focusing on future-oriented goals (like retirement or education), or using
life events, may be good starting points to adopt new financial rules to live
by.
43
44. Rules to Live By Consumer Worksheets
Find it at consumerfinance.gov/adult-financial-education 44
47. Financial Guidelines Study
Can simple messages change financial behavior?
Randomized controlled trial design
Project conducted by:
Urban Institute
Doorways to Dreams Fund
Arizona Federal Credit Union
The study was conducted by The Urban Institute, and their subcontractor the Doorways to Dreams Fund (also known as
Commonwealth), under contract with the CFPB, after selection through a competitive solicitation (contract number CFP-
12-Z-00006, Task Order 0002).
47
51. How can you help?
Find it at consumerfinance.gov/adult-financial-education 51
52. How can you help?
Find it at consumerfinance.gov/adult-financial-education
Share our credit card rules to live by with consumers
Don’t swipe the small stuff: Use cash when it’s under $20
Credit keeps charging: It adds approximately 20% to the total
Clarify that these rules are just starting points for their personal rule
Help consumers customize these rules of thumb to fit their personal
circumstances, resources, and goals
Explore ways to help consumers keep their attention focused on their rule
Reminders: calendars, apps, notes, alerts
Make it visible and convenient
Think about ways to focus consumer attention on the cost of credit cards
Small purchases add up
Cost of carrying a balance
52
53. My Credit Spending Rule to Live By Worksheet
Find it at consumerfinance.gov/adult-financial-education 53
55. About the study
Find it at consumerfinance.gov/adult-financial-education
Goal: identify financial decision-making
challenges faced by consumers, and
design and test strategies to help people
address those challenges.
A contractor*and private-sector firm**
worked with the CFPB to develop and
test prototypes on managing spending
*The study was conducted by Behavioral Labs, Inc. (also known as
ideas42) under contract with the CFPB after selection through
a competitive solicitation (contract number TPD-CFP-12-C-
0020).
**NID Security is a hardware company that manufactures display
cards. NID Security had a Memorandum of Understanding
(MOU) with the contractor to share their findings from the
prototype research. Working with this company does not
constitute an endorsement of this company or its products on
the part of the CFPB.
55
56. Consumer challenges in managing spending
Find it at consumerfinance.gov/adult-financial-education
Organizing finances can be complex and intimidating
Involves paperwork, math, trade-offs, and constraints
It’s a hassle!
Circumstances affect consumers' spending habits
Small frequent purchases
Uncommon purchases
Special occasions
Sales and discounts
56
57. Consumer challenges in managing spending (cont.)
Find it at consumerfinance.gov/adult-financial-education
Consumers find it hard to know how much money is left
Many consumers spend more with a credit card than they would with cash
Consumers usually don’t see the results of a card purchase until the end of
the month
Consumers don't always implement their financial
intentions
"Traps of scarcity" cause consumers to struggle even more
Consumers with limited financial reserves may primarily focus on their
immediate spending decisions and challenges
57
58. Potential solution tested in the study
ne potential solution:
ive consumers information about how much they have “left to
spend” in their budget, so that they can make more informed
choices about potential purchases
58
60. Findings: Insights on consumer behavior
udgeting can be overwhelming or too much of a hassle
40% said that the primary reason they did not have budgets was due to
the uncertainty of their income or expenses.
23% of respondents never got around to making a budget despite the
intention to do so.
ack of meaningful, timely feedback is a challenge to
managing finances
Only about 2% said they had a tool that could instantly communicate
how much money they had left to use based on actual transactions.
eople generally do not benchmark their spending to their
budget regularly
60
61. Findings: Insights on the prototypes
The card/app provided
meaningful feedback “The [the card and app]
made me aware of it
actually being MONEY
that I'm spending, where
a regular card sometimes
feels like it is free”
“The monthly figure lets
you know how carefully
you need to limit your
spending for the month
so you don't go over
your limit before the
end of the month.”
The card/app could help
curb impulse spending
“I think [the card and app] would
be most useful to control impulse
purchases, stuff that you might
buy day to day, like coffee or
things at the drugstore or
whatever that you don't account
for in a budget or don't realize how
fast they add up.”
61
62. Findings: Insights on the prototype (cont.)
Consumers said the card/app would help them:
Stay within budget
Consumers who tested the prototype made significantly different choices in the
testing situation than those who did not use the prototype.
Reduce uncertainties
74% who tested the prototype agreed/strongly agreed that the “safe to spend”
figure gave them peace of mind.
Increase frequency of budget tracking
50% said they would use the card and app at least daily to keep up to date on
their spending status.
Make routine updates and benchmarking easier
Consumers said the card and app would be particularly useful for people who
wouldn’t OR don’t have the time to track their expenses.
62
63. Findings: Insights on the prototype (cont.)
The card/app could be helpful to younger and older
consumers.
A mother of five thought the card/app would be useful to give her children
their allowance and then allow her to monitor their expenditures.
“Most people need to
learn how to spend
money wisely. [The card
and app] could help the
younger people learn to
budget.”
Others said this could be a
valuable tool for older
consumers who may face
difficulties in accessing their
accounts through other
means.
Overall, consumer interest was
very high
Almost 90% said were interested in using
spending feedback tools.
63
64. Implications
Consumers:
can find ways to get information on their spending and account balances
in as close to real time as possible
• balance-alert text-messaging services, calling their bank, visiting an ATM, viewing
their accounts online, or using apps
Financial education professionals:
can help consumers create budgets, manage bills, and find ways to get
regular feedback on spending, by encouraging consumers to access
account balance information before spending
Financial services providers:
can adopt these approaches in their products and services
64
65. How can you help?
Find it at consumerfinance.gov/adult-financial-education 65
66. How can you help?
Find it at consumerfinance.gov/adult-financial-education
Make budgeting easier
Help people break large budgeting tasks into smaller ones.
Help consumers see how small, daily decisions can help in achieving
larger financial goals.
Plan for special occasions
Help consumers budget for special occasions.
One idea: the monthly “envelope method” for special occasions
Plan for emergencies
Educate consumers on alternative ways to tackle paying bills or build an
emergency fund
66
67. How can you help? (cont.)
Find it at consumerfinance.gov/adult-financial-education
Help people get feedback on spending
Encourage people to track spending over the course of a month, or other
period of time.
Brainstorm ways of developing financial goals, creating a budget, and
tracking progress against the budget.
Encourage consumers to check account balances periodically by:
• calling their bank, visiting an ATM, signing up for text alerts, viewing
accounts online, or using mobile applications before making purchases.
67
68. Consumer worksheet on managing spending
Find it at consumerfinance.gov/adult-financial-education 68
71. Why does auto finance matter to consumers?
Third-largest category of household debt, with 100 millions loans
outstanding
About 90% of households own vehicles, and about two-thirds of vehicle
purchases are financed
Consumers typically buy and finance vehicles multiple times over a
lifetime
71
72. Why is auto finance complicated for consumers?
Multiple factors are negotiable
Consumers can find it hard to keep track of changing factors
Consumers face many choices
These factors influence what consumers will borrow and the total
cost of the loan
72
73. What we did: Methodology
In May and June 2014, we conducted a series of focus groups with a total of
308 consumers
In 4 regions: Atlanta, Boston, Saint Louis, Seattle
We heard about consumer attitudes, perceptions, and actions around obtaining
auto financing
While focus groups and consumer complaints gave us qualitative insights into a
broad range of consumer thinking, this was not a representative sample of all
consumers
We examined over 2400 narratives in public CFPB complaint database related
to auto financing
73
74. Focus group findings
Consumers shop for the vehicle, not
financing
Consumers focus on monthly payment
Consumers frequently did not
negotiate financing terms
Consumer complaint findings
Lack of comparison shopping
Challenges in understanding and
negotiating vehicle loan terms
Unmet promises of refinancing
Loans that last beyond the life of the
vehicle
Problems with the purchase and use of
add-ons
Unauthorized loan applications and
credit inquiries
What We Heard
74
75. Auto loan consumer education goals
Encourage consumers to:
Shop for an auto loan with as much care as you shop for the vehicle
Look beyond the monthly payment and use total cost to compare
and negotiate for financing
“Know before you owe” by spotting situations and financing
features that could lead to costly surprises later
75
79. Resources
CFPB’s Resources for Financial Educators webpage:
www.consumerfinance.gov/adult-financial-education
To sign up for the CFPB Financial Education Exchange, email:
CFPB_FinEx@cfpb.gov
To sign up for the CFPB Financial Education Discussion Group:
www.linkedin.com/groups/CFPB-Financial-Education-Discussion-
Group-5056623
79
80. Connect with MFLN Personal Finance Online!
MFLN Personal Finance
MFLN Personal Finance @MFLNPF
PF SMS iconsPF SMS icons
80
81. MFLN Intro
81
We invite MFLN Service Provider Partners
to our private LinkedIn Group!
https://www.linkedin.com/groups/8409844
DoD
Branch Services
Reserve
Guard
Cooperative Extension
82. Evaluation and
Continuing Education Credits/Certificate
MFLN Personal Finance is offering 1.5 credit
hours for today’s webinar.
Please complete the evaluation and post-test
at :
vte.co1.qualtrics.com/jfe/form/SV_dgKVUO49urPSvJj
Must pass post-test with an 80% or higher to
receive certificate.
82
83. Personal Finance Upcoming
Event
Financial Planning for Different
Generations: Touchstones, Tasks &
Teaching Strategies
• Date: Tuesday, Oct. 31, 2017
• Time:11 a.m. ET
• Location: learn.extension.org/events/3108
For more information on MFLN Personal Finance go to:
militaryfamilies.extension.org/personal-finance
83
In addition, we would like to invite our MFLN Service Provider partners (such as DoD, branch services, Guard and Reserve service providers and Cooperative Extension professionals) to continue the discussion in our private and moderated LinkedIn group.
Please click the link to join the group or send us an email.
We look forward to hearing from you!