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CCG©2013
Medical Disaster Preparedness & Response
“It’s Time for Change, It’s Time for Real Progress”
CCG©2013
ORGANIZATION
CCG is a medical disaster preparedness group providing the medical
community a Disaster Tool Box to improve senior leadership crisis
decision-making and staff coordination during response phase
CCG offers medical disaster preparedness consulting to Political Elected
Officials, Medical / Logistical / Transportation EOC‟s, Medical Directors /
Managers / Administrators and Staff their members, Hospital and Clinic‟s,
ICP Commanders and other medical related IGOs and NGOs
CCG is staffed by experienced retired medical & disaster professionals
who were highly skilled individuals in their former careers; DHS, FEMA,
DOD, DHHS, UN and the private sector
CCG©2013
VISION
Dramatically increase effective medical
disaster response, disaster coordination,
capability and achieve Real Time Situational
Awareness for medical organizations
responding to all types of medical disasters
CCG©2013
Purpose
Build a coordinated, joint effort, in developing
effective medical preparedness and response
programs for the medical community to better
respond to catastrophic disasters to save lives
CCG©2013
Tools for our Political Decision-Makers & EM Community
Preparedness Platform
Training Exercise Platforms, Validation of Response Plans, Historical
Review of Disaster Responses, Familiarization Tool and more…
Response Platform
Emergency Medical Response System 2020
Recovery Platform
Medical Camps
CCG©2013
Who are the Decision-Makers?
Elected Politicians
The Mayor is responsible for decision-making and
for coordinating city/town assets at the Disaster site
• State and Federal organizations are in Support:
• Mayor requests State Support (Governor). State is
coordinating body for State resources
• Governor requests Federal Support (President). DHS is a
coordinating body for outside resources in support of
State / Disaster site
• In a disaster we have reverse leadership support
The Balance of Leadership
CCG©2013
The response to the bridge collapse on 27 August
2007 found its roots in a FEMA course held in the
aftermath of 9/11. In March 2002, FEMA brought
together city and county officials to perform
preparedness exercises in a four-day integrated
emergency management course.
"We fumbled our way through the first exercise, we
got better on the second one, and by the third, we
were pretty good.”
The most important thing was that everyone both
political and senior emergency managers
participated in the training and exercises, from the
City Mayor down.
Minneapolis Emergency Preparedness Director Rocco Forte
CCG©2013
Senior level Medical Preparedness Consulting
For Political Elected Officials
Medical Directors / Managers
ICP Commanders
Medical EOC‟s and Staff Members (Operation & Planning Officers)
Departmental, Interagency and Cross Agency
Hospital and Clinic‟s Responding to a Medical Crisis
…Medical NGOs
• Crisis Decision Making Process
• Validation of Response Plans
• Real Time Information for Situational Awareness
• Courses of Action Development
• Decision Point Development
• Effective Coordination of Medical Resources
• Medical Resupply / Logistics
• Patient Tracking
• Common Operating Picture
CCG©2013
The Crisis Decision-Making Process
The Crisis Decision-Making Process (CDMP)
The current FEMA Decision-Making process (or Problem Solving) lacks many shortcomings. There process is an
approach most found within the academia world, which is not in any sort a crisis problem solving process. The CDMP is
a tried and proven process used my military commanders and their staff for centuries.
The CDMP we will be discussing is a true and tested process, modified from the Military Decision-Making process which
has been successful within our own military for over 200 years.
ISSUES: DHS/ FEMA Operations / Plans Officers lack proper training and tools within each of their skill levels. Example
map reading, which could have prevented the stadium issue during the Katrina disaster. Today, FEMA teaches the
modified format of the 5-paragraphic operations order (Mr. Paul Regan, FEMA RI Plans Officer, RET CG Captain).
Pre Katrina / Post Katrina The change within, the struggle still continues today.
NOTES: Some mentioned terms may not be as labeled within FEMA or by some EM Commissioners / Directors.
“It’s Time for Change, It’s Time for Real Progress”
Welcome to the
21st Century
CCG©2013
Critical Disaster Time Table
4 Types of Injured
• Walking Injured
• Non-Walking Injured
• Unconscious Injured
• Dead
H-Hour: Disaster Strikes
H to +1 Hour: Critical time, walking injured seek health care.
Non-walking injured begin shouting for help. Unconscious
injured need to be searched for.
H +1-2 Hours: Critical Time for non-walking injured that are
trapped and unconscious injured needed to be found.
H +2-3 Hours: Walking injured accounted for (90%), Still
seeking non-walking and unconscious injured.
H +3 Hours Plus: Non-walking injured trapped and
unconscious injured life span begin to diminish quickly.
Critical Issues
• Air EVAC availability
• Bleeding
H +3 Hour Plus
H +2-3 Hour Plus
H +1-2 Hours
H to +1 Hour
H-Hour
H to H+3 is the most critical
hour for response in saving
the majority of lives
H
CCG©2013
Special Staff
Multiple sections, Plans, one member of Operations and other single members selected by the
Crisis team required for a successful response, i..e.., Public Affairs, Logistics, Transportation, etc…
- Plans is the lead for this team.
Planners are always planning 12/24 hrs out, Ops execute and monitors those plans.
Coordinating Staff
Members designated by of the Crisis Team to coordinate dedicated resources. This is usually
members of the Operations section assisted by others members bringing in resources.
- Operations is the lead for this team.
Crisis Team (Principle Staff)
Commissioners, special advisors and any other individual the Mayor, or Crisis team feels is
necessary.
- The EM Commissioner is usually the lead for this team, the Mayor may decide to designate
another dependent on the ground situation.
The Political Decision Maker … The Mayor
The Crisis Decision-Making Process
The Crisis Decision-Making Process (CDMP) is a very effective, speedy, disciplined and clear process.
The complete process should not take more than 20 minutes.
The Mayor has three staff‟s; Crisis Team (Principle Staff), Special Staff (Ops/Plans) & Coordinating Staff
(Resource). The Special Staff (Ops/Plans) prepares & validates a minimum of two Course of Actions (2
different ways to respond), then brief‟s the Mayor & Principle Staff members for approval.
The Mayor and Principle staff may make changes as needed or even discard these recommendations.
Once the Mayor makes his / her final decision, the Order/Task is given to the Coordinating Staff to be
verbally executed.
If pressed for time, the Mayor with the Principle Staff can initiate direct orders/tasks to the Special Staff
for execution, or the Coordinating Staff have advice them just to plan for one COA.
NOTE: Good decisions = Situation Awareness = Being informed every 30 minutes
Achieving Situational Awareness
CCG©2013
CT Initial briefing every
30 mins., as major events
develop
„Real Time Situational
Awareness‟
Alert
(OPNS / PLANS) Gather
New Information
& Brief (15-30 Minutes)
(OPNS) Automatically Initiate
Response Plan
# 1234
(PLANS) Course of Action(s)
Development, Comparison
and Validation
Disaster
Crisis Team (CT) Pre-
Approved Response Plans
(OPNS/PLANS) Issue Verbal
Fragmentary Response Order (VFRO)
(OPNS/PLANS) CONTINUE PLANNING
Send VFRO Orders As Needed
(PLANS) COA Briefing /
Change / Approval
CT changes or approves for
release
CT briefed makes changes or
approves for release
ISSUE VFRO ORDERS CONTINUE PLANNING ISSUE VFRO ORDERS CONTINUE PLANNING
CT briefed makes changes or
approves for release
Response Plan 1234
Force Package A
Verbal Orders Issued Only Crisis Team Approval
T h e C r i s i s D e c i s i o n - M a k i n g P r o c e s s
Mayor and
Crisis Team
CCG©2013
Decision Making Techniques
Residual risks
LOG Base
Secure routes
Best COA
Tent city
Suitable locations for forward medical facilities
Medical Exchange Points
COA21
Course of ActionsFactors
NOTE: The factors in this example are neither all-inclusive nor always applicable.
Sample Decision Matrix
Residual risks
LOG Base
Secure routes
Best COA
Tent city
Suitable locations for forward medical facilities
Medical Exchange Points
COA21
Course of ActionsFactors
NOTE: The factors in this example are neither all-inclusive nor always applicable.
Sample Decision Matrix
The Crisis Decision Making Process
is about team work and having the right tools
War Game MethodRemarksAction
Issue Warning Order 1Receipt of Mission1
Sand BoardIssue Warning Order 2Mission Analysis2
NOTE: After issuing the order / tasking there is no need for further orders to be issued unless there are
major changes. Use the Warning order format only.
Sand/Map Board- Issue Orders / Tasking
- Prepare OPORD/OPLAN
COA Approval4
Constructive SimulationsDecision MatrixCOA Development and Analysis3
Crisis Course of Action
War Game MethodRemarksAction
Issue Warning Order 1Receipt of Mission1
Sand BoardIssue Warning Order 2Mission Analysis2
NOTE: After issuing the order / tasking there is no need for further orders to be issued unless there are
major changes. Use the Warning order format only.
Sand/Map Board- Issue Orders / Tasking
- Prepare OPORD/OPLAN
COA Approval4
Constructive SimulationsDecision MatrixCOA Development and Analysis3
Crisis Course of Action
Note 4: Ensure OPNS and Plans work together
Note 5: Ensure resources are in good working condition
Note 6: Ensure support elements work with OPNS & Plans
Note 3: Everything is oral, paperwork to follow including approval
Note 2: Plan to move resources to a strategic location
Note 1: Always look and plan for 6-12 hours ahead
Issue Operation / Planning Order14
Review facts and assumptions13
Issue Warning Order12
Issue leader‟s guidance11
Get approval of new restated mission10
Conduct a mission analysis briefing9
Write the restated mission8
Determine critical information
requirements
7
Conduct risk assessment6
Identify critical facts and assumptions5
Determine constraints4
Review available assets3
Review current on-site disaster status2
Analysis Higher HQ Mission / Tasking1
CommentsActionStep
Mission Analysis Steps
Note 4: Ensure OPNS and Plans work together
Note 5: Ensure resources are in good working condition
Note 6: Ensure support elements work with OPNS & Plans
Note 3: Everything is oral, paperwork to follow including approval
Note 2: Plan to move resources to a strategic location
Note 1: Always look and plan for 6-12 hours ahead
Issue Operation / Planning Order14
Review facts and assumptions13
Issue Warning Order12
Issue leader‟s guidance11
Get approval of new restated mission10
Conduct a mission analysis briefing9
Write the restated mission8
Determine critical information
requirements
7
Conduct risk assessment6
Identify critical facts and assumptions5
Determine constraints4
Review available assets3
Review current on-site disaster status2
Analysis Higher HQ Mission / Tasking1
CommentsActionStep
Mission Analysis Steps
CCG©2013
THE TRAINING & EXERCISE PLATFORM
CCG©2013
THE BIG PICTURE: In preparation for launching an exercise program and designing
individual exercises, it is important to have a clear vision of the entire exercise process
An exercise is a focused practice activity that places the participants in a
simulated situation requiring them to function in the capacity that would be
expected of them in a real event. Its purpose is to promote preparedness
by testing policies and plans and training personnel. In this unit, you will
explore some of the benefits that organizations derive from exercising.
WHY EXERCISE? Exercises are conducted to evaluate an
organization‟s capability to execute one or more portions of its
response plan or contingency plan. Many successful responses
to emergencies over the years have demonstrated that
exercising pays huge dividends when an emergency occurs.
There are two main benefits of an exercise program:
•Individual training: Exercising enables people to practice their
roles and gain experience in those roles.
•System improvement: Exercising improves the organization‟s
system for managing emergencies.
CCG©2013
Political : Decision Makers
Strategic: Leader
Operational: Staff
Tactical: First Responder
4 Target Audiences
CCG©2013
CCG©2013
Medical Exercise Preparedness Series
Senior Medical leadership and Staff Members:
- Medical Seminars & Workshops
- Crisis Medical Decision Making
- Developing Decision Points
- COA / Decision Points Development
- Review / Validate Response Plans
- Review Historic Responses
- Develop Primary & Alternate Strategic Guidance
Medical Exercise Series:
DHS / HSEEP Compliance
-TTX (Discussion, Operation & Interactive)
-Functional Exercises
-Real Time Functional Exercises
-Full Scale Exercises
-Constructive Simulation Supported Exercises
For Political Elected Officials
Medical Directors / Managers
Medical EOC‟s and Staff
Members
(Operation & Planning Officers)
Hospital and Clinic‟s Responding to a
Medical Crisis
…ICP Commanders, IGOs and NGOs
- Crisis Decision Making
- Course of Action Development
- Developing Decision Points
- Manual & Advanced Exercise Support
- Simulation Supported Exercises
- Specialize in EOC, Medical, Logistical and
Transportation Exercises
President LBJ Conducting a Sand Table Exercise
CCG©2013
CCG provides three of the four exercise platforms available on the market
• Manual (Supports Basic TTX, Advanced TTX and Functional Exercises)
• Constructive (Supports Functional and Full Scale Exercises)
• Live (Full Scale Exercises)
XWhat‟s the difference?
Simulations
Simulators
Medical Exercise Preparedness Series
DHS / HSEEP Compliance
CCG©2013
Advanced Tabletop Exercises
Medical Manual Exercise Preparedness Series
DHS / HSEEP Compliance
Political Elected
Medical Directors
Medical Managers
Hospitals & Clinics
Medical Responder Leadership
CCG©2013
Constructive
Simulated
Supported
Example
Functional
Exercise
Constructive Simulation Supported Exercises
Medical Simulation Exercise Preparedness Series
DHS / HSEEP Compliance
Live Exercise
Platform
Live Exercise
Platform
Simulated
Exercise
Platform
SEAMLESSEXERCISEPLATFORM
RRCC
STATE
CITY Crisis Team
CITY EOC
LIVE
Platform
Constructive Simulation Model
M o d e l R e p l i c a t e s
CCG©2013
Conducting Networked Real Time Situational Exercises Enter the 21st Century
EXAMPLE
CCG©2013
Leadership & Staff
First Responders
C2-C4I Exercise Platforms
Individual Drills
Team / Crew Drills
Departmental Drills / Training
Seminars
Workshops (Example: Crisis Decision Making Process)
Tabletops (TTXs)
Function Exercises (FE)
Collective Training / Assessments
Full Scale Exercises (FSE)
Full Scale Exercises (FSE)
NOTES:
- Leaders and Staff from Police, Fire, EMT also conduct C2-C4I training
- C4I: Command, Control, Communications, Coordination and Information
- EDRE: No Notice Exercise Deployment Readiness Evaluation (8-18 hours)
- FSE (Leadership, Full Staff & 25% First Responders)
Leader / Staff Training and Exercises
NEOC FBI
Police
Fire
Medical
More…
MOH EOC
ICP
Regional / City EOC
First Responder Training
Police
Fire
EMT
Medical Ambulances
etc…
First Responder Drill Platforms
CAP
Training & Exercise Program
Real World
Readiness
Certification Exercises
Full Scale Exercise
H-HR H+2 H+4 H+10 H+18
Leadership x x x x x
Staff x x x x x
ICP x x x x x
FR leadership x x x x x
First Responders
10-
25%
10-
25%
0 0 0
Exercise Deployment Readiness Evaluation
H+8 H+12
EOC
ICP
First
Responder
• Police
• Fire
• Medical
• Ambulance
s
EDRE
CCG©2013
DI-T&E Roadmap
Simple single echelon collective T&E roadmap
Political & Policy Makers
Resource Coordinators
-NEMO
-Regional EOC
-Municipality
First Responders
-Regional
-Municipality
FE
CPX
TTX-O
STAFFEX
FE
CPX
Individual
Drills
Crew
Drills
Team
Drills
FTX / FSE
CCG©2013
The CCG Roadmap To Real World Readiness
The Decision Makers Toolbox
CCG Provides Leaders and Staff Greater “In-depth” Training and Exercise Opportunities
Certification
Exercises
Organization(s)
CertifiedPolicy & Political
Decision Makers
Industry
Leaders
Military
Commanders
Educators
Pre-Exercise: Develop /
Validate / COA
Staff Member
Programs
Decision Makers Combined Exercise Series
Operations Officer
Planning Officer
Crisis Decision-Making
Process
Scenario Writing
Exercise Planning
Risk Assessment
Plans Writing
Immediate & Post Analysis
Lessons Learned
and much more…
Scenario Development
Plans Writing & Validation
Exercise Planning
Map / Sand Board Exercises
Validation Exercises
Crisis Decision Making
Process
Milestone Calendar
MESL Development
Training Objectives
Risk Assessment
Immediate & Post Analysis
and much more…
Operation Centers
Federal - State - City - Towns
Agencies - Departments
Advanced Tabletop Exercises
Standalone Support Exercises
Functional Exercises
Simulated Driven Exercises
Live Combined / Notional
Exercises
Immediate Hot Washes
Post Analysis
and much more…
EM Director / Manager
Programs
Crisis Decision-
Making Process
Lessons Learned
Risk Assessments
REAL
WORLD
READINESS
FSE
Live Field
Exercises
EDRE
“No Notice”
Exercise
Deployment
Readiness
Evaluation
CAP
CCG©2013
CCG©2013
An example in combining Collective and Individual Training,
Exercise and Evaluation standards… Preparing Decision-makers,
Staff members, Resource Coordinators and Individual, Crew and
Team members
The Exercise Roadmap 6 Month Cycle Calendar
CCG©2013
EMERGENCY MEDICAL RESPONSE SYSTEM 2020
CCG©2013
TACTICAL
OPERATIONAL
STRATEGIC
EMRS 2020
Emergency Medical Response System
A Concept In Development
EMRS 2020
Is a System,
Not an Application
CCG©2013
Emergency Medical Response System 2020
Response
Real Time Situational Awareness Tactical, Operational and Strategic
Integrated Multi-Purpose Medical Combined
Software
Common Operating Picture (COP)
Clinical
Echelons of Care
Communications
Logistics
Locations
Patient Tracking
EMRS2020 allows Medical leadership to take remote-
charge from when the incident happens
EMRS2020 provides a Common Operating Picture
(COP) for everyone to view and respond
CCG©2013
EMRS 2020 is an integrated software program built on a free standard platform
that can be downloaded to any existing Smart Phone, Pad, Laptop or Desktop
Common Operating Picture
-Facilities
-Organizations
-Medical Collection Points
Clinical
-Emergency Medical Records
-Patient Movement
Communications
-Text
-Chat
-Live streaming
Logistics
-Medical
Medical Patient ID Bracelets
Scan capable (to & from) w/
use of patient wrist bands
CCG©2013
Suite for Automated Global
Electronic bio-Surveillance is a
collection of modular, flexible,
freely-available software tools for
electronic disease surveillance in
resource-limited settings
Global Electronic Bio-Surveillance
CCG©2013
Common Operating Picture (COP)
APPS
-Application
-Training
-Checklists
Drop Down Menus
CCG©2013
OFDA Supported
US Department of State
INFO ONLY
CCG©2013
UN Health Cluster Timeline Response to Haiti EQ
Medical Response Failed
•No Clear medical Response Plan
•No Medical Leadership
•No Medical Guidance
•No Medical Coordination
•No Med Org assigned areas
•No Med Echelons of Support
•No Med Collection Points
•No Medical Registration
•No Follow-on Medical Support
•…and on and on
Lack of follow-on medical support, as much as 10,000
injured may have died.
Lack of medical leadership, survivors migrated to
flood areas before rainy season.
Lack of medical leadership, outbreak of Cholera
INFO ONLY
UN is not a lead, it is a supportive organization
CCG©2013
CITY
STATE
FEDERAL
NGO’s
IGO’s
Faith Based Org’s
Who’s in-charge?
Who’s making decisions?
Who’s on the Ground?
USA
NGO
UK
SP
IGO
GER
FRA
UN
OUTSTANDING MEDICAL ISSUES
•Medical Rep not available to lead
•Assignment of health sectors
•Echelons of care / Roles of care
•Communications
•Coordination
•Transportation
•and more ????Where do I send
the injured
needing follow
on?
Where can I get a
cell phone that
works here?
Where do I send
my patients?
I need to power
up my mobile
equipment, but
where?
Where are the
medical
collection points
Where am I
needed
most?
How are we
being
resupplied?
Where do we
setup our
hospital?
OUTSTANDING CLUSTER ISSUES
MOH Rep not available to lead
WHO is informative, not directive
Assignment of health sectors
Sign-in sheets
Echelons of care / Roles of care
Communications
Coordination
Transportation
and more ????
UN Health Cluster HQ
USA
Germany
UK
France
Spain
IGOs
NGOs
Example International Response
CCG©2013
Disaster Area
Town 2Town 1
Central Data
Depository
State
State EOC FEMA
EMRS2020
Common Operating Picture
EMRS2020 allows Medical
leadership to take remote-charge
from when the incident happens
Real Time Situational Awareness
Tactical, Operational and Strategic
EMRS2020 provides a Common
Operating Picture for everyone to
view and respond to
CCG©2013
Construction / Management of Medical Response Camps
Camp life demands a social structure
Medical Camps
Registration Camps
Displaced Civilian Camps
Logistical Camps
CCG©2013
Contact Information
Domenic Tesoriero
tesorierod@yahoo.com
glopbalccg@yahoo.com
(954) 683-3435
CCG©2013
CCG©2013
ADDITIONAL SLIDES
Alert
Gather New
Information
(15-30 Minutes)
Automatically
Initiate OPLAN #
1234
Course of Action
Development and
Validation
Issue Verbal
Fragmentary Response
Order (VFRO)
CONTINUE PLANNING
Send VFRO Orders As
Needed
COA Briefing /
Change / Approval
The Critical Decision Making Process
ISSUE VFRO ORDERS CONTINUE PLANNING ISSUE VFRO ORDERS CONTINUE PLANNING
• The Critical Decision Making Process (CDMP) is a very effective, speedy, disciplined and clear process. The complete process
should not take more than 20 minutes. The CDMP is not an academia problem solving process, it is a tried and proven military
process that has been used for centuries.
• The Political or Crisis Decision Maker has three staff‟s; Crisis Team (Principle Staff), Special Staff (Ops/Plans) & (Resource)
Coordinating Staff. The Special Staff (Ops/Plans) prepares & validates two Course of Actions (2 different ways to respond), then
brief‟s the Decision Maker & Principle Staff members for approval.
• The Decision Maker and Principle staff may make changes as needed. The Order is then given to the Coordinating Staff to be
verbally executed.
• If pressed for time, the Decision Maker with the Principle Staff can initiate orders to the Coordinating Staff for execution, or
advice them just to plan for one COA.
NOTE: Good decisions = Situation Awareness = Being informed every 15-30 minutes
Special Staff
Two sections, Plans and
Ops: Planners always plan
12/24 hrs out, Ops execute
and monitors those plans
Coordinating Staff
Designated by members of
the Crisis Team to
coordinate all resources
Crisis Team
Commissioners, Advisors or
any other individual the
Decision Maker feels is
necessary
Achieving Situational Awareness
CCG©2013
Point of Injury
Collection Point
MorgueHospitalTrauma
CCG©2013
Live Exercise
Platform
Live Exercise
Platform
Simulated
Exercise
Platform
Virtual
Simulators
Live / Real World C2
Manual
Constructive
Simulation
The Integrated Training & Exercise Platform
Training In-depth
CCG©2013
Combining Leader / Staff and First Responder Training and Exercise Roadmap
6 Month Example
Start Day
E -180
E -150 E -120 E -90 E -30 Exercise Day
STARTEX
ENDEX E +5/30
Exercise
Level
Staff Exercise I
Participants
Exercise Activity
Staff Exercise II
Participants
Exercise
Activities
C2 Exercise I
Participants
Exercise
Activities
Emergency
Readiness
Deployment
Exercise
Live Field
Exercise
Immediate
on site
organization
AAR‟s
E +5
Formal
Verbal
AAR
State -Decision Maker
-Crisis Staff
-Special Staff
-ICP CDR
-Organizational
Leaders & Staff‟s
-ORG Training
Objective Standing
List
-Scenario
Development
-Scenario Validation
& Approval
-Leaders Brief
-ORG Training
Objectives (See
Remarks)
-Decision Maker
-Crisis Staff
-Special Staff
-ICP CDR
-Organizational
Leaders & Staff‟s
Brief, Validate and
Final Approval of:
-RPLAN
-Support RPLAN
-Decision Maker
-Crisis Staff
-Special Staff
-ICP CDR
-Organizational
Leaders & Staff‟s
NO NOTICE
EXERCISE
Can be limited
25-100%
E +30
Formal
Written
Detailed
AAR
City
Town
Exercise
Length
MSN: Validate
RPLAN
2 Hours
MSN: Validate Support
RPLAN
4 Hours
MSN: Conduct C2
Training
16 Hours
4 Shifts
8 Hours
2 Shifts
2-3 Days
4 Shifts
2-4 Hours 2-4 Hours
Training
Review
E -165 Primary Leader Workshop
E -160 Primary Staff Workshop
E -130 Support Leaders Workshop
E -125 Support Staff Workshop
E -100 Leaders Workshop
E -95 Staff Workshop
Immediate AAR at
ENDEX
Exercise
Support Model
Advanced Tabletop Constructive Simulations Constructive Simulations Live / Constructive Live / Constructive AAR AAR
REMARKS
Organizations submit exercise training
objectives 1 month prior for MESL development
and issue at STAFFEX I
Finalized RPLAN and SUPPORT RPLANs are
distributed to organizational leaders
NLT E -110
Exercises are conducted from organizations
response sites
Can be simulated
and/or live
E -5 Conduct
leaders walk through
Organizations
conduct self
evaluations
Lessons
Learned
First
Responders
Leaders Conduct individual
drills
Leaders Conduct crew and
team drills
Leaders See Remarks Can be included in
EDRE
E -5 Conduct
leaders walk through
AAR
Individual Drills
Virtual Simulators
Review - Test -
Evaluate
-Crew drills
-Team Drills
Review - Test -
Evaluate
REMARKS
Train to standard Evaluate to standard Train to standard Evaluate to standard Decision Maker conduct a mini live exercise
combining Staff and First Responders
EDRE when live is
evaluated by external
ORG. of same type
Conclusion
Commissioners and Organizational leaders are not evaluated. They are abreast of all activities. A
Deputy Commissioner is always the Exercise Director. This position can be rotated.
C2 Exercise II TBD by Decision Maker
based on organizations performance at C2
Exercise I. Keep scripted events to a
minimum. Interject new events as deemed
by Organizational Leader
Conduct random
EDRE‟s or reevaluate
weaker Organizations
If an organization shows poor performance, reschedule a
C2 DDMT supported EDRE immediately .
Full State level live exercises not recommended. Leaders
and staff plus 25% of First Responders
CCG©2013
Target Audience Type of Exercise
Political / Decision Makers: Seminars, *Familiarization, *FE and **FSE
Strategic / Leader: Seminars, Workshops, TTX, *FE and **FSE
Operational / Staff: Seminars, Workshops, TTX, *FE and *FSE
Tactical / First Responder: Drills, Workshops and FSE
* Constructive Simulation Supported Exercise
** FSE are too costly, Leadership walkthroughs are recommended to keep costs
down
CCG Recommendations
CCG©2013
Real Time Interactive
Simulation Models
Replicate
Resources
People
Equipment
Vehicles
Terrain
Weather
Day / Night
Water
Boats
Weapons
Buildings
Rubble
Disasters
Natural
Man-made
Terrorists
Integrating Multiple Training, Exercise and Evaluation Platforms
CSM‟s are a totally Seamless inter-active platform
Decision Makers, Staff Members, Managers and Coordinators
People play their emergency roles from actual response
locations Game inter-action with training audience is eliminated
Exercise prep time and resource costs minimized
CCG©2013
Live - Modeling & Simulation (M&S) involving real
people operating real systems. Relatively high
cost since it is very human resource/materiel
intensive and not particularly repeatable.
Virtual - M&S involving real people (i.e. simulation
player/puckster) operating simulated systems.
Virtual simulations inject Human-in-the-Loop in a
central role by exercising motor control skills (e.g.,
flying an airplane), decision making skills (e.g.,
committing fire control resources to action), or
communication skills (e.g., as members of a C4I
team). Relatively medium cost since it is less
human resource/materiel intensive, some reuse
can occur, and repeatability is moderate.
Constructive - M&S that involve simulated people
operating simulated systems. Real people
stimulate (make inputs) to such simulations, but
are not involved in determining the outcomes. This
small group of people are totally seamless to the
training audience. Relatively low cost since it is
the least human resource/materiel intensive,
reuse is high, and repeatability is high.
Manual – TTX, Sand Board and Map Board
Exercises
CCG©2013
References
DHS / FEMA EXERCISE TYPES -T&EPW User’s handbook
REF: https://hseep.dhs.gov/support/TEPW_Users_Handbook_%28V30%29.pdf
Discussion / Operations - Based Exercises
Discussion-Based Exercises
• Seminars
• Workshops
• Tabletop Exercise (TTX-D)
Operations-Based Exercises
• Drills
• Tabletop Exercise (TTX-O)
• Functional Exercise
• Full Scale Exercise
CCG©2013
Mayor &
Crisis Staff
Exercise Team
- Evaluators / AAR
- White Cell / HICON
- Red Cell
-Simulation Cell
-Tech Team
-Computer Op
Exercise Planning Team
A rep from each
participating origination
EM
Director
Exercise
Director
IGO / NGOs
Mayor & Services
Representatives
Schedule of Events
-CDC
-IPC
-MPC / MSEL
-FPC
-Initial Walk Through
-PRE STARTEX / Lay Down
-STARTEX
-PAUSEX / HOT WASH
-ENDEX
-AAR
The Exercise Planning Team
Alert
(OPNS / PLANS) Gather
New Information
(15-30 Minutes)
(OPNS) Automatically Initiate
Response Plan
# 1234
(PLANS) Course of Action(s)
Development, Comparison
and Validation
ISSUE VFRO
ORDERS
CONTINUE
PLANNING
ISSUE VFRO
ORDERS
CONTINUE
PLANNING
(PLANS) Issue Verbal Fragmentary
Response Order (VFRO)
(PLANS) CONTINUE PLANNING
Send VFRO Orders As Needed
(PLANS) COA Briefing /
Change / Approval
Planning Teams Relationship with the Mayor and Crisis Team
Special Staff / Planning Team is comprised of members from each department supporting response efforts.
The team is lead by the lead Planning Officer.
Planning team restrictions: Resources
The Planning team has a close and direct relationship with the Mayor and the Crisis
team. Planning is a continues 24 hours process.
Mayor and
Crisis Team

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Ccg 5 april 2014

  • 1. CCG©2013 Medical Disaster Preparedness & Response “It’s Time for Change, It’s Time for Real Progress”
  • 2. CCG©2013 ORGANIZATION CCG is a medical disaster preparedness group providing the medical community a Disaster Tool Box to improve senior leadership crisis decision-making and staff coordination during response phase CCG offers medical disaster preparedness consulting to Political Elected Officials, Medical / Logistical / Transportation EOC‟s, Medical Directors / Managers / Administrators and Staff their members, Hospital and Clinic‟s, ICP Commanders and other medical related IGOs and NGOs CCG is staffed by experienced retired medical & disaster professionals who were highly skilled individuals in their former careers; DHS, FEMA, DOD, DHHS, UN and the private sector
  • 3. CCG©2013 VISION Dramatically increase effective medical disaster response, disaster coordination, capability and achieve Real Time Situational Awareness for medical organizations responding to all types of medical disasters
  • 4. CCG©2013 Purpose Build a coordinated, joint effort, in developing effective medical preparedness and response programs for the medical community to better respond to catastrophic disasters to save lives
  • 5. CCG©2013 Tools for our Political Decision-Makers & EM Community Preparedness Platform Training Exercise Platforms, Validation of Response Plans, Historical Review of Disaster Responses, Familiarization Tool and more… Response Platform Emergency Medical Response System 2020 Recovery Platform Medical Camps
  • 6. CCG©2013 Who are the Decision-Makers? Elected Politicians The Mayor is responsible for decision-making and for coordinating city/town assets at the Disaster site • State and Federal organizations are in Support: • Mayor requests State Support (Governor). State is coordinating body for State resources • Governor requests Federal Support (President). DHS is a coordinating body for outside resources in support of State / Disaster site • In a disaster we have reverse leadership support The Balance of Leadership
  • 7. CCG©2013 The response to the bridge collapse on 27 August 2007 found its roots in a FEMA course held in the aftermath of 9/11. In March 2002, FEMA brought together city and county officials to perform preparedness exercises in a four-day integrated emergency management course. "We fumbled our way through the first exercise, we got better on the second one, and by the third, we were pretty good.” The most important thing was that everyone both political and senior emergency managers participated in the training and exercises, from the City Mayor down. Minneapolis Emergency Preparedness Director Rocco Forte
  • 8. CCG©2013 Senior level Medical Preparedness Consulting For Political Elected Officials Medical Directors / Managers ICP Commanders Medical EOC‟s and Staff Members (Operation & Planning Officers) Departmental, Interagency and Cross Agency Hospital and Clinic‟s Responding to a Medical Crisis …Medical NGOs • Crisis Decision Making Process • Validation of Response Plans • Real Time Information for Situational Awareness • Courses of Action Development • Decision Point Development • Effective Coordination of Medical Resources • Medical Resupply / Logistics • Patient Tracking • Common Operating Picture
  • 10. The Crisis Decision-Making Process (CDMP) The current FEMA Decision-Making process (or Problem Solving) lacks many shortcomings. There process is an approach most found within the academia world, which is not in any sort a crisis problem solving process. The CDMP is a tried and proven process used my military commanders and their staff for centuries. The CDMP we will be discussing is a true and tested process, modified from the Military Decision-Making process which has been successful within our own military for over 200 years. ISSUES: DHS/ FEMA Operations / Plans Officers lack proper training and tools within each of their skill levels. Example map reading, which could have prevented the stadium issue during the Katrina disaster. Today, FEMA teaches the modified format of the 5-paragraphic operations order (Mr. Paul Regan, FEMA RI Plans Officer, RET CG Captain). Pre Katrina / Post Katrina The change within, the struggle still continues today. NOTES: Some mentioned terms may not be as labeled within FEMA or by some EM Commissioners / Directors. “It’s Time for Change, It’s Time for Real Progress” Welcome to the 21st Century
  • 11. CCG©2013 Critical Disaster Time Table 4 Types of Injured • Walking Injured • Non-Walking Injured • Unconscious Injured • Dead H-Hour: Disaster Strikes H to +1 Hour: Critical time, walking injured seek health care. Non-walking injured begin shouting for help. Unconscious injured need to be searched for. H +1-2 Hours: Critical Time for non-walking injured that are trapped and unconscious injured needed to be found. H +2-3 Hours: Walking injured accounted for (90%), Still seeking non-walking and unconscious injured. H +3 Hours Plus: Non-walking injured trapped and unconscious injured life span begin to diminish quickly. Critical Issues • Air EVAC availability • Bleeding H +3 Hour Plus H +2-3 Hour Plus H +1-2 Hours H to +1 Hour H-Hour H to H+3 is the most critical hour for response in saving the majority of lives H
  • 12. CCG©2013 Special Staff Multiple sections, Plans, one member of Operations and other single members selected by the Crisis team required for a successful response, i..e.., Public Affairs, Logistics, Transportation, etc… - Plans is the lead for this team. Planners are always planning 12/24 hrs out, Ops execute and monitors those plans. Coordinating Staff Members designated by of the Crisis Team to coordinate dedicated resources. This is usually members of the Operations section assisted by others members bringing in resources. - Operations is the lead for this team. Crisis Team (Principle Staff) Commissioners, special advisors and any other individual the Mayor, or Crisis team feels is necessary. - The EM Commissioner is usually the lead for this team, the Mayor may decide to designate another dependent on the ground situation. The Political Decision Maker … The Mayor
  • 13. The Crisis Decision-Making Process The Crisis Decision-Making Process (CDMP) is a very effective, speedy, disciplined and clear process. The complete process should not take more than 20 minutes. The Mayor has three staff‟s; Crisis Team (Principle Staff), Special Staff (Ops/Plans) & Coordinating Staff (Resource). The Special Staff (Ops/Plans) prepares & validates a minimum of two Course of Actions (2 different ways to respond), then brief‟s the Mayor & Principle Staff members for approval. The Mayor and Principle staff may make changes as needed or even discard these recommendations. Once the Mayor makes his / her final decision, the Order/Task is given to the Coordinating Staff to be verbally executed. If pressed for time, the Mayor with the Principle Staff can initiate direct orders/tasks to the Special Staff for execution, or the Coordinating Staff have advice them just to plan for one COA. NOTE: Good decisions = Situation Awareness = Being informed every 30 minutes Achieving Situational Awareness
  • 14. CCG©2013 CT Initial briefing every 30 mins., as major events develop „Real Time Situational Awareness‟ Alert (OPNS / PLANS) Gather New Information & Brief (15-30 Minutes) (OPNS) Automatically Initiate Response Plan # 1234 (PLANS) Course of Action(s) Development, Comparison and Validation Disaster Crisis Team (CT) Pre- Approved Response Plans (OPNS/PLANS) Issue Verbal Fragmentary Response Order (VFRO) (OPNS/PLANS) CONTINUE PLANNING Send VFRO Orders As Needed (PLANS) COA Briefing / Change / Approval CT changes or approves for release CT briefed makes changes or approves for release ISSUE VFRO ORDERS CONTINUE PLANNING ISSUE VFRO ORDERS CONTINUE PLANNING CT briefed makes changes or approves for release Response Plan 1234 Force Package A Verbal Orders Issued Only Crisis Team Approval T h e C r i s i s D e c i s i o n - M a k i n g P r o c e s s Mayor and Crisis Team
  • 15. CCG©2013 Decision Making Techniques Residual risks LOG Base Secure routes Best COA Tent city Suitable locations for forward medical facilities Medical Exchange Points COA21 Course of ActionsFactors NOTE: The factors in this example are neither all-inclusive nor always applicable. Sample Decision Matrix Residual risks LOG Base Secure routes Best COA Tent city Suitable locations for forward medical facilities Medical Exchange Points COA21 Course of ActionsFactors NOTE: The factors in this example are neither all-inclusive nor always applicable. Sample Decision Matrix The Crisis Decision Making Process is about team work and having the right tools War Game MethodRemarksAction Issue Warning Order 1Receipt of Mission1 Sand BoardIssue Warning Order 2Mission Analysis2 NOTE: After issuing the order / tasking there is no need for further orders to be issued unless there are major changes. Use the Warning order format only. Sand/Map Board- Issue Orders / Tasking - Prepare OPORD/OPLAN COA Approval4 Constructive SimulationsDecision MatrixCOA Development and Analysis3 Crisis Course of Action War Game MethodRemarksAction Issue Warning Order 1Receipt of Mission1 Sand BoardIssue Warning Order 2Mission Analysis2 NOTE: After issuing the order / tasking there is no need for further orders to be issued unless there are major changes. Use the Warning order format only. Sand/Map Board- Issue Orders / Tasking - Prepare OPORD/OPLAN COA Approval4 Constructive SimulationsDecision MatrixCOA Development and Analysis3 Crisis Course of Action Note 4: Ensure OPNS and Plans work together Note 5: Ensure resources are in good working condition Note 6: Ensure support elements work with OPNS & Plans Note 3: Everything is oral, paperwork to follow including approval Note 2: Plan to move resources to a strategic location Note 1: Always look and plan for 6-12 hours ahead Issue Operation / Planning Order14 Review facts and assumptions13 Issue Warning Order12 Issue leader‟s guidance11 Get approval of new restated mission10 Conduct a mission analysis briefing9 Write the restated mission8 Determine critical information requirements 7 Conduct risk assessment6 Identify critical facts and assumptions5 Determine constraints4 Review available assets3 Review current on-site disaster status2 Analysis Higher HQ Mission / Tasking1 CommentsActionStep Mission Analysis Steps Note 4: Ensure OPNS and Plans work together Note 5: Ensure resources are in good working condition Note 6: Ensure support elements work with OPNS & Plans Note 3: Everything is oral, paperwork to follow including approval Note 2: Plan to move resources to a strategic location Note 1: Always look and plan for 6-12 hours ahead Issue Operation / Planning Order14 Review facts and assumptions13 Issue Warning Order12 Issue leader‟s guidance11 Get approval of new restated mission10 Conduct a mission analysis briefing9 Write the restated mission8 Determine critical information requirements 7 Conduct risk assessment6 Identify critical facts and assumptions5 Determine constraints4 Review available assets3 Review current on-site disaster status2 Analysis Higher HQ Mission / Tasking1 CommentsActionStep Mission Analysis Steps
  • 16. CCG©2013 THE TRAINING & EXERCISE PLATFORM
  • 17. CCG©2013 THE BIG PICTURE: In preparation for launching an exercise program and designing individual exercises, it is important to have a clear vision of the entire exercise process An exercise is a focused practice activity that places the participants in a simulated situation requiring them to function in the capacity that would be expected of them in a real event. Its purpose is to promote preparedness by testing policies and plans and training personnel. In this unit, you will explore some of the benefits that organizations derive from exercising. WHY EXERCISE? Exercises are conducted to evaluate an organization‟s capability to execute one or more portions of its response plan or contingency plan. Many successful responses to emergencies over the years have demonstrated that exercising pays huge dividends when an emergency occurs. There are two main benefits of an exercise program: •Individual training: Exercising enables people to practice their roles and gain experience in those roles. •System improvement: Exercising improves the organization‟s system for managing emergencies.
  • 18. CCG©2013 Political : Decision Makers Strategic: Leader Operational: Staff Tactical: First Responder 4 Target Audiences
  • 20. CCG©2013 Medical Exercise Preparedness Series Senior Medical leadership and Staff Members: - Medical Seminars & Workshops - Crisis Medical Decision Making - Developing Decision Points - COA / Decision Points Development - Review / Validate Response Plans - Review Historic Responses - Develop Primary & Alternate Strategic Guidance Medical Exercise Series: DHS / HSEEP Compliance -TTX (Discussion, Operation & Interactive) -Functional Exercises -Real Time Functional Exercises -Full Scale Exercises -Constructive Simulation Supported Exercises For Political Elected Officials Medical Directors / Managers Medical EOC‟s and Staff Members (Operation & Planning Officers) Hospital and Clinic‟s Responding to a Medical Crisis …ICP Commanders, IGOs and NGOs - Crisis Decision Making - Course of Action Development - Developing Decision Points - Manual & Advanced Exercise Support - Simulation Supported Exercises - Specialize in EOC, Medical, Logistical and Transportation Exercises President LBJ Conducting a Sand Table Exercise
  • 21. CCG©2013 CCG provides three of the four exercise platforms available on the market • Manual (Supports Basic TTX, Advanced TTX and Functional Exercises) • Constructive (Supports Functional and Full Scale Exercises) • Live (Full Scale Exercises) XWhat‟s the difference? Simulations Simulators Medical Exercise Preparedness Series DHS / HSEEP Compliance
  • 22. CCG©2013 Advanced Tabletop Exercises Medical Manual Exercise Preparedness Series DHS / HSEEP Compliance Political Elected Medical Directors Medical Managers Hospitals & Clinics Medical Responder Leadership
  • 23. CCG©2013 Constructive Simulated Supported Example Functional Exercise Constructive Simulation Supported Exercises Medical Simulation Exercise Preparedness Series DHS / HSEEP Compliance Live Exercise Platform Live Exercise Platform Simulated Exercise Platform SEAMLESSEXERCISEPLATFORM RRCC STATE CITY Crisis Team CITY EOC LIVE Platform Constructive Simulation Model M o d e l R e p l i c a t e s
  • 24. CCG©2013 Conducting Networked Real Time Situational Exercises Enter the 21st Century EXAMPLE
  • 25. CCG©2013 Leadership & Staff First Responders C2-C4I Exercise Platforms Individual Drills Team / Crew Drills Departmental Drills / Training Seminars Workshops (Example: Crisis Decision Making Process) Tabletops (TTXs) Function Exercises (FE) Collective Training / Assessments Full Scale Exercises (FSE) Full Scale Exercises (FSE) NOTES: - Leaders and Staff from Police, Fire, EMT also conduct C2-C4I training - C4I: Command, Control, Communications, Coordination and Information - EDRE: No Notice Exercise Deployment Readiness Evaluation (8-18 hours) - FSE (Leadership, Full Staff & 25% First Responders) Leader / Staff Training and Exercises NEOC FBI Police Fire Medical More… MOH EOC ICP Regional / City EOC First Responder Training Police Fire EMT Medical Ambulances etc… First Responder Drill Platforms CAP Training & Exercise Program Real World Readiness Certification Exercises Full Scale Exercise H-HR H+2 H+4 H+10 H+18 Leadership x x x x x Staff x x x x x ICP x x x x x FR leadership x x x x x First Responders 10- 25% 10- 25% 0 0 0 Exercise Deployment Readiness Evaluation H+8 H+12 EOC ICP First Responder • Police • Fire • Medical • Ambulance s EDRE
  • 26. CCG©2013 DI-T&E Roadmap Simple single echelon collective T&E roadmap Political & Policy Makers Resource Coordinators -NEMO -Regional EOC -Municipality First Responders -Regional -Municipality FE CPX TTX-O STAFFEX FE CPX Individual Drills Crew Drills Team Drills FTX / FSE
  • 27. CCG©2013 The CCG Roadmap To Real World Readiness The Decision Makers Toolbox CCG Provides Leaders and Staff Greater “In-depth” Training and Exercise Opportunities Certification Exercises Organization(s) CertifiedPolicy & Political Decision Makers Industry Leaders Military Commanders Educators Pre-Exercise: Develop / Validate / COA Staff Member Programs Decision Makers Combined Exercise Series Operations Officer Planning Officer Crisis Decision-Making Process Scenario Writing Exercise Planning Risk Assessment Plans Writing Immediate & Post Analysis Lessons Learned and much more… Scenario Development Plans Writing & Validation Exercise Planning Map / Sand Board Exercises Validation Exercises Crisis Decision Making Process Milestone Calendar MESL Development Training Objectives Risk Assessment Immediate & Post Analysis and much more… Operation Centers Federal - State - City - Towns Agencies - Departments Advanced Tabletop Exercises Standalone Support Exercises Functional Exercises Simulated Driven Exercises Live Combined / Notional Exercises Immediate Hot Washes Post Analysis and much more… EM Director / Manager Programs Crisis Decision- Making Process Lessons Learned Risk Assessments REAL WORLD READINESS FSE Live Field Exercises EDRE “No Notice” Exercise Deployment Readiness Evaluation CAP
  • 29. CCG©2013 An example in combining Collective and Individual Training, Exercise and Evaluation standards… Preparing Decision-makers, Staff members, Resource Coordinators and Individual, Crew and Team members The Exercise Roadmap 6 Month Cycle Calendar
  • 31. CCG©2013 TACTICAL OPERATIONAL STRATEGIC EMRS 2020 Emergency Medical Response System A Concept In Development EMRS 2020 Is a System, Not an Application
  • 32. CCG©2013 Emergency Medical Response System 2020 Response Real Time Situational Awareness Tactical, Operational and Strategic Integrated Multi-Purpose Medical Combined Software Common Operating Picture (COP) Clinical Echelons of Care Communications Logistics Locations Patient Tracking EMRS2020 allows Medical leadership to take remote- charge from when the incident happens EMRS2020 provides a Common Operating Picture (COP) for everyone to view and respond
  • 33. CCG©2013 EMRS 2020 is an integrated software program built on a free standard platform that can be downloaded to any existing Smart Phone, Pad, Laptop or Desktop Common Operating Picture -Facilities -Organizations -Medical Collection Points Clinical -Emergency Medical Records -Patient Movement Communications -Text -Chat -Live streaming Logistics -Medical Medical Patient ID Bracelets Scan capable (to & from) w/ use of patient wrist bands
  • 34. CCG©2013 Suite for Automated Global Electronic bio-Surveillance is a collection of modular, flexible, freely-available software tools for electronic disease surveillance in resource-limited settings Global Electronic Bio-Surveillance
  • 35. CCG©2013 Common Operating Picture (COP) APPS -Application -Training -Checklists Drop Down Menus
  • 37. CCG©2013 UN Health Cluster Timeline Response to Haiti EQ Medical Response Failed •No Clear medical Response Plan •No Medical Leadership •No Medical Guidance •No Medical Coordination •No Med Org assigned areas •No Med Echelons of Support •No Med Collection Points •No Medical Registration •No Follow-on Medical Support •…and on and on Lack of follow-on medical support, as much as 10,000 injured may have died. Lack of medical leadership, survivors migrated to flood areas before rainy season. Lack of medical leadership, outbreak of Cholera INFO ONLY UN is not a lead, it is a supportive organization
  • 38. CCG©2013 CITY STATE FEDERAL NGO’s IGO’s Faith Based Org’s Who’s in-charge? Who’s making decisions? Who’s on the Ground? USA NGO UK SP IGO GER FRA UN OUTSTANDING MEDICAL ISSUES •Medical Rep not available to lead •Assignment of health sectors •Echelons of care / Roles of care •Communications •Coordination •Transportation •and more ????Where do I send the injured needing follow on? Where can I get a cell phone that works here? Where do I send my patients? I need to power up my mobile equipment, but where? Where are the medical collection points Where am I needed most? How are we being resupplied? Where do we setup our hospital? OUTSTANDING CLUSTER ISSUES MOH Rep not available to lead WHO is informative, not directive Assignment of health sectors Sign-in sheets Echelons of care / Roles of care Communications Coordination Transportation and more ???? UN Health Cluster HQ USA Germany UK France Spain IGOs NGOs Example International Response
  • 39. CCG©2013 Disaster Area Town 2Town 1 Central Data Depository State State EOC FEMA EMRS2020 Common Operating Picture EMRS2020 allows Medical leadership to take remote-charge from when the incident happens Real Time Situational Awareness Tactical, Operational and Strategic EMRS2020 provides a Common Operating Picture for everyone to view and respond to
  • 40. CCG©2013 Construction / Management of Medical Response Camps Camp life demands a social structure Medical Camps Registration Camps Displaced Civilian Camps Logistical Camps
  • 44. Alert Gather New Information (15-30 Minutes) Automatically Initiate OPLAN # 1234 Course of Action Development and Validation Issue Verbal Fragmentary Response Order (VFRO) CONTINUE PLANNING Send VFRO Orders As Needed COA Briefing / Change / Approval The Critical Decision Making Process ISSUE VFRO ORDERS CONTINUE PLANNING ISSUE VFRO ORDERS CONTINUE PLANNING • The Critical Decision Making Process (CDMP) is a very effective, speedy, disciplined and clear process. The complete process should not take more than 20 minutes. The CDMP is not an academia problem solving process, it is a tried and proven military process that has been used for centuries. • The Political or Crisis Decision Maker has three staff‟s; Crisis Team (Principle Staff), Special Staff (Ops/Plans) & (Resource) Coordinating Staff. The Special Staff (Ops/Plans) prepares & validates two Course of Actions (2 different ways to respond), then brief‟s the Decision Maker & Principle Staff members for approval. • The Decision Maker and Principle staff may make changes as needed. The Order is then given to the Coordinating Staff to be verbally executed. • If pressed for time, the Decision Maker with the Principle Staff can initiate orders to the Coordinating Staff for execution, or advice them just to plan for one COA. NOTE: Good decisions = Situation Awareness = Being informed every 15-30 minutes Special Staff Two sections, Plans and Ops: Planners always plan 12/24 hrs out, Ops execute and monitors those plans Coordinating Staff Designated by members of the Crisis Team to coordinate all resources Crisis Team Commissioners, Advisors or any other individual the Decision Maker feels is necessary Achieving Situational Awareness
  • 45. CCG©2013 Point of Injury Collection Point MorgueHospitalTrauma
  • 46. CCG©2013 Live Exercise Platform Live Exercise Platform Simulated Exercise Platform Virtual Simulators Live / Real World C2 Manual Constructive Simulation The Integrated Training & Exercise Platform Training In-depth
  • 47. CCG©2013 Combining Leader / Staff and First Responder Training and Exercise Roadmap 6 Month Example Start Day E -180 E -150 E -120 E -90 E -30 Exercise Day STARTEX ENDEX E +5/30 Exercise Level Staff Exercise I Participants Exercise Activity Staff Exercise II Participants Exercise Activities C2 Exercise I Participants Exercise Activities Emergency Readiness Deployment Exercise Live Field Exercise Immediate on site organization AAR‟s E +5 Formal Verbal AAR State -Decision Maker -Crisis Staff -Special Staff -ICP CDR -Organizational Leaders & Staff‟s -ORG Training Objective Standing List -Scenario Development -Scenario Validation & Approval -Leaders Brief -ORG Training Objectives (See Remarks) -Decision Maker -Crisis Staff -Special Staff -ICP CDR -Organizational Leaders & Staff‟s Brief, Validate and Final Approval of: -RPLAN -Support RPLAN -Decision Maker -Crisis Staff -Special Staff -ICP CDR -Organizational Leaders & Staff‟s NO NOTICE EXERCISE Can be limited 25-100% E +30 Formal Written Detailed AAR City Town Exercise Length MSN: Validate RPLAN 2 Hours MSN: Validate Support RPLAN 4 Hours MSN: Conduct C2 Training 16 Hours 4 Shifts 8 Hours 2 Shifts 2-3 Days 4 Shifts 2-4 Hours 2-4 Hours Training Review E -165 Primary Leader Workshop E -160 Primary Staff Workshop E -130 Support Leaders Workshop E -125 Support Staff Workshop E -100 Leaders Workshop E -95 Staff Workshop Immediate AAR at ENDEX Exercise Support Model Advanced Tabletop Constructive Simulations Constructive Simulations Live / Constructive Live / Constructive AAR AAR REMARKS Organizations submit exercise training objectives 1 month prior for MESL development and issue at STAFFEX I Finalized RPLAN and SUPPORT RPLANs are distributed to organizational leaders NLT E -110 Exercises are conducted from organizations response sites Can be simulated and/or live E -5 Conduct leaders walk through Organizations conduct self evaluations Lessons Learned First Responders Leaders Conduct individual drills Leaders Conduct crew and team drills Leaders See Remarks Can be included in EDRE E -5 Conduct leaders walk through AAR Individual Drills Virtual Simulators Review - Test - Evaluate -Crew drills -Team Drills Review - Test - Evaluate REMARKS Train to standard Evaluate to standard Train to standard Evaluate to standard Decision Maker conduct a mini live exercise combining Staff and First Responders EDRE when live is evaluated by external ORG. of same type Conclusion Commissioners and Organizational leaders are not evaluated. They are abreast of all activities. A Deputy Commissioner is always the Exercise Director. This position can be rotated. C2 Exercise II TBD by Decision Maker based on organizations performance at C2 Exercise I. Keep scripted events to a minimum. Interject new events as deemed by Organizational Leader Conduct random EDRE‟s or reevaluate weaker Organizations If an organization shows poor performance, reschedule a C2 DDMT supported EDRE immediately . Full State level live exercises not recommended. Leaders and staff plus 25% of First Responders
  • 48. CCG©2013 Target Audience Type of Exercise Political / Decision Makers: Seminars, *Familiarization, *FE and **FSE Strategic / Leader: Seminars, Workshops, TTX, *FE and **FSE Operational / Staff: Seminars, Workshops, TTX, *FE and *FSE Tactical / First Responder: Drills, Workshops and FSE * Constructive Simulation Supported Exercise ** FSE are too costly, Leadership walkthroughs are recommended to keep costs down CCG Recommendations
  • 49. CCG©2013 Real Time Interactive Simulation Models Replicate Resources People Equipment Vehicles Terrain Weather Day / Night Water Boats Weapons Buildings Rubble Disasters Natural Man-made Terrorists Integrating Multiple Training, Exercise and Evaluation Platforms CSM‟s are a totally Seamless inter-active platform Decision Makers, Staff Members, Managers and Coordinators People play their emergency roles from actual response locations Game inter-action with training audience is eliminated Exercise prep time and resource costs minimized
  • 50. CCG©2013 Live - Modeling & Simulation (M&S) involving real people operating real systems. Relatively high cost since it is very human resource/materiel intensive and not particularly repeatable. Virtual - M&S involving real people (i.e. simulation player/puckster) operating simulated systems. Virtual simulations inject Human-in-the-Loop in a central role by exercising motor control skills (e.g., flying an airplane), decision making skills (e.g., committing fire control resources to action), or communication skills (e.g., as members of a C4I team). Relatively medium cost since it is less human resource/materiel intensive, some reuse can occur, and repeatability is moderate. Constructive - M&S that involve simulated people operating simulated systems. Real people stimulate (make inputs) to such simulations, but are not involved in determining the outcomes. This small group of people are totally seamless to the training audience. Relatively low cost since it is the least human resource/materiel intensive, reuse is high, and repeatability is high. Manual – TTX, Sand Board and Map Board Exercises
  • 51. CCG©2013 References DHS / FEMA EXERCISE TYPES -T&EPW User’s handbook REF: https://hseep.dhs.gov/support/TEPW_Users_Handbook_%28V30%29.pdf Discussion / Operations - Based Exercises Discussion-Based Exercises • Seminars • Workshops • Tabletop Exercise (TTX-D) Operations-Based Exercises • Drills • Tabletop Exercise (TTX-O) • Functional Exercise • Full Scale Exercise
  • 52. CCG©2013 Mayor & Crisis Staff Exercise Team - Evaluators / AAR - White Cell / HICON - Red Cell -Simulation Cell -Tech Team -Computer Op Exercise Planning Team A rep from each participating origination EM Director Exercise Director IGO / NGOs Mayor & Services Representatives Schedule of Events -CDC -IPC -MPC / MSEL -FPC -Initial Walk Through -PRE STARTEX / Lay Down -STARTEX -PAUSEX / HOT WASH -ENDEX -AAR The Exercise Planning Team
  • 53. Alert (OPNS / PLANS) Gather New Information (15-30 Minutes) (OPNS) Automatically Initiate Response Plan # 1234 (PLANS) Course of Action(s) Development, Comparison and Validation ISSUE VFRO ORDERS CONTINUE PLANNING ISSUE VFRO ORDERS CONTINUE PLANNING (PLANS) Issue Verbal Fragmentary Response Order (VFRO) (PLANS) CONTINUE PLANNING Send VFRO Orders As Needed (PLANS) COA Briefing / Change / Approval Planning Teams Relationship with the Mayor and Crisis Team Special Staff / Planning Team is comprised of members from each department supporting response efforts. The team is lead by the lead Planning Officer. Planning team restrictions: Resources The Planning team has a close and direct relationship with the Mayor and the Crisis team. Planning is a continues 24 hours process. Mayor and Crisis Team