This document outlines best practices for leading successful change initiatives. It identifies the top mistakes made which include lack of sponsorship, insufficient planning, ineffective communication, and not managing resistance. The document recommends focusing more time on managing complexities and commitment rather than just articulating the case for change. Key best practices include having engaged executive sponsorship, communicating often through different channels, managing resistance by making it safe to provide feedback, and measuring results to reinforce the change. The overall message is that successful change requires focusing on the human aspects of transition and developing an organizational mindset that thrives in change.