Leveraging Analytics to Drive Customer SuccessApttus
Learn how you can make an immediate impact to your customer’s business by providing them insight into their own data. Attend this session to hear real stories of how proper dashboards, reporting and analytics can increase customer satisfaction, drive desired outcomes and bring visibility into key metrics for your customers!
Optimize Rebate Strategies to Accelerate RevenueApttus
Do you include rebate programs in your quoting, pricing and/or discounting processes? If not, you may be missing an opportunity to maximize your rebate ROI. Rebates are often considered a separate activity owned by marketing or channel sales, but there is power in incorporating them into a more comprehensive strategy, execution and communication. Attend this session to learn how to develop rebate programs that drive real business results.
Operating in a Non-Operations Driven Teamamber-javaid
This document discusses operating in a non-operations driven marketing team and provides actionable steps to implement an agile approach. It recommends (1) forming smaller cross-functional teams, (2) rotating project managers to share skills and identify gaps, and (3) using daily stand-ups for quick decision making and efficient communication. The document also suggests expanding the team outside of marketing, centralizing data and knowledge sharing, and selecting collaborative tools to support transparency and workflow.
Sales Management Practices: Learn How Sales Managers Can Be Force Multipliers...Apttus
In this informative session, Michelle Vazzana will contrast common sales management practices with those that yield real performance gains. Learn which practices are most highly correlated with getting more sellers to quota. This session will preview the most critical elements sales ops managers should consider when developing their own sales management process.
Back to Basics: The Simple Recipe for Customer SuccessTotango
The document discusses the key aspects of customer success, including analyzing the customer journey based on value creation, defining KPIs to measure success, creating a feedback loop between customers and products, and conducting constant experimentation. It notes that customer success means customers achieve value greater than their investment. The customer success team at Sefaira grew to 15 CSMs across multiple offices supporting over 500 architecture firms worldwide.
This document discusses the importance of customer success and some common failures of customer success programs. It notes that customer success is key to reducing churn, increasing upsells, and avoiding costly scaling of customer support teams. Some frequent failures of customer success programs include lacking buy-in and clear ownership, relabeling existing roles instead of creating new CSM roles, giving CSMs individual quotas, not aligning effort to customer revenue, treating all customers the same regardless of needs, only focusing on renewals, and lacking a full view of the customer relationship.
Glenn Wekony is applying for a role as a Business Analyst and Project Coordinator. As a BA/PC, he has successfully generated a 20% sales increase, integrated legacy software to improve analytics and marketing, and reduced equipment costs by 5% and annual billing fees by $75,000. He also provides quality improvement services, reduced operational expenses by over 25%, and uses Google Analytics. Wekony believes he can immediately add value in these roles with his strong analytical and project coordination skills as well as his experience delivering measurable results through business solutions.
Leveraging Analytics to Drive Customer SuccessApttus
Learn how you can make an immediate impact to your customer’s business by providing them insight into their own data. Attend this session to hear real stories of how proper dashboards, reporting and analytics can increase customer satisfaction, drive desired outcomes and bring visibility into key metrics for your customers!
Optimize Rebate Strategies to Accelerate RevenueApttus
Do you include rebate programs in your quoting, pricing and/or discounting processes? If not, you may be missing an opportunity to maximize your rebate ROI. Rebates are often considered a separate activity owned by marketing or channel sales, but there is power in incorporating them into a more comprehensive strategy, execution and communication. Attend this session to learn how to develop rebate programs that drive real business results.
Operating in a Non-Operations Driven Teamamber-javaid
This document discusses operating in a non-operations driven marketing team and provides actionable steps to implement an agile approach. It recommends (1) forming smaller cross-functional teams, (2) rotating project managers to share skills and identify gaps, and (3) using daily stand-ups for quick decision making and efficient communication. The document also suggests expanding the team outside of marketing, centralizing data and knowledge sharing, and selecting collaborative tools to support transparency and workflow.
Sales Management Practices: Learn How Sales Managers Can Be Force Multipliers...Apttus
In this informative session, Michelle Vazzana will contrast common sales management practices with those that yield real performance gains. Learn which practices are most highly correlated with getting more sellers to quota. This session will preview the most critical elements sales ops managers should consider when developing their own sales management process.
Back to Basics: The Simple Recipe for Customer SuccessTotango
The document discusses the key aspects of customer success, including analyzing the customer journey based on value creation, defining KPIs to measure success, creating a feedback loop between customers and products, and conducting constant experimentation. It notes that customer success means customers achieve value greater than their investment. The customer success team at Sefaira grew to 15 CSMs across multiple offices supporting over 500 architecture firms worldwide.
This document discusses the importance of customer success and some common failures of customer success programs. It notes that customer success is key to reducing churn, increasing upsells, and avoiding costly scaling of customer support teams. Some frequent failures of customer success programs include lacking buy-in and clear ownership, relabeling existing roles instead of creating new CSM roles, giving CSMs individual quotas, not aligning effort to customer revenue, treating all customers the same regardless of needs, only focusing on renewals, and lacking a full view of the customer relationship.
Glenn Wekony is applying for a role as a Business Analyst and Project Coordinator. As a BA/PC, he has successfully generated a 20% sales increase, integrated legacy software to improve analytics and marketing, and reduced equipment costs by 5% and annual billing fees by $75,000. He also provides quality improvement services, reduced operational expenses by over 25%, and uses Google Analytics. Wekony believes he can immediately add value in these roles with his strong analytical and project coordination skills as well as his experience delivering measurable results through business solutions.
Lessons Learned in Building a Best-in-Class Customer Success OrganizationTotango
This document discusses lessons learned in building a best-in-class customer success organization. It finds that the highest rated customer touchpoints are about relationships, service, support, communication and trust. It recommends identifying customer success offerings, establishing delivery capabilities, and building practice areas around project success, adoption success and operational success. The document also discusses segmenting offerings for different customer types, creating a single customer view through journey mapping, and establishing governance through a change methodology.
CPQ (Configure, Price, Quote)is the must-have tool for organizations that want to accelerate their Sales cycles in 2020! See how companies around the globe use CPQ solutions and the impact it has on their business results.
What does it take to be a remote salesperson?Freshsales
Brendan McAdams author of Sales Rules and Co-Founder of Expertscape shares his thoughts on the arsenal and other factors that help a sales rep be effective while working remotely.
The document describes various sales acceleration technologies from InsideSales.com that leverage predictive analytics and machine learning to improve sales team performance and increase revenue. These include PowerDialer for phone outreach, PowerStandings for gamifying sales goals, Vision for email/web tracking, NeuralView for lead scoring/prioritization, HD Forecast for predictive pipeline visibility, Sales Advisor for opportunity scoring, and sales acceleration consulting services. Customer quotes are provided highlighting increased efficiency, productivity and closed deals from using InsideSales.com's platform.
How PandaDoc grew from $1 million to $10 million in 2 years - Secret Sauce to...Freshsales
In the first edition of "Secret Sauce to Sales" by Freshsales CRM, we are featuring Jared Fuller (VP of Sales - PandaDoc) and how he helped PandaDoc grow from $1 million to $10 million in 2 years.
Read the full article here: http://bit.ly/2lZ6S2w
Here are 3 key takeaways from the Slideshare:
- Building a channel partner program and growing it from <1% of total revenue to over 15% in nine months.
- How Jared and his team handle common sales objections with the help of "6 Gateways of Sales".
- How PandaDoc became the #1 CRM integration partner in less than a year
Transition From Account Management To Success ManagementTotango
Transition From Account Management To Success Management
Presented by Brian Merritt, VP Customer Success at Trustpilot at Totango's Customer Success Roadshow event in NYC on 5/12/16.
Sales Managers & Enablement: Strengthening the ConnectionSales Hacker
- The document discusses how to strengthen the connection between sales managers and sales enablement teams by using data.
- It recommends translating sales quotas into leading indicators of success and using performance and readiness data to diagnose problems and prescribe solutions.
- An example is given of how to use this approach to improve onboarding of new sales reps by mapping their key performance indicators and required skills to an onboarding timeline.
Salesforce has built success at scale over 17 years by developing key programs and processes. They launched a customer success program in 2003 and have since grown it to include 3000+ people supporting 150k+ customers. Salesforce scales customer engagements through a combination of process, data, technology, and people. They measure success through metrics like invitation rates, engagement rates, usage increases, and customer satisfaction.
The document discusses the importance of strategic sales over transactional sales. It notes that transactional sales focus on quick executions based on price rather than value, while strategic sales use a methodology and sales process. The document recommends defining a sales process that incorporates lead qualification and nurturing, provides roles and responsibilities, and can be built into sales technology for visibility, measurement, and improvement. It argues that defining a strategic sales process increases effectiveness, productivity, and management ability to coach sales teams.
What You'll Learn:
- The video-enabled full cycle sales sequence.
- How to use video to enable your champions.
- How to keep top of mind during a long sales cycle.
- How to avoid dropped meetings and build lasting relationships.
Are you using agile in your financial services marketing? Agile is being heavily adopted by marketers in financial services. Learn how agile marketing can deliver on the promise of speed to market in a way that powers smart decision making and enables marketing teams to anticipate and response to changing customer needs.
From Coaching To KPIs: How Metric-Driven Sales Teams Create Winning CulturesSales Hacker
What You'll Learn:
- Tips for using real-time data to increase the effectiveness of 1:1s
- Techniques for training new team members to increase time to value
- The best contests to ignite the competitive spirit on sales floor
- KPIs that every sales leader should be tracking to repeatedly hit and exceed revenue targets
MarTech 2017 - CMG's Agile Marketing in the EnterpriseCMG Partners
[Presentation from MarTech 2017] The job of the marketing leader has never been more challenging and complex. We head 24/7, always-on, revenue-generating machines. But success in today's rapidly-changing environment requires new capabilities, new organizational structures, and new operations to enable greater adaptability, learning, speed, and ultimately, market impact. In other words, marketers must be agile.
In this session, CMG Parter, Russ Lange, Level 3 North America Marketing VP, Gavin McKelvey, and Mozilla Senior Director of Marketing Operations, Chad Weiner, share insights you can use to scale Agile Marketing.
Building a case for automated lead nurturing from the marketing and sales perspectives and implementing a lead nurturing campaign successfully Webinar slides
Defining sales enablement charter 2021Sales Hacker
What You'll Learn:
- Benchmark your enablement maturity for 2021 planning
- Solidify your current state and where you (enablement, sales, marketing) want to go
- Expand enablement’s impact across the entire go-to-market organization
Qstream and RAIN Group: Creating a Top-Performing Sales Organization – Your R...QstreamInc
For sales reps and managers alike, getting to – and staying at – the top of the leaderboard is a constant battle. To discover exactly what top-performing sales organizations are doing differently to reach their goals, the RAIN Group Center for Sales Research conducted a global survey. In this exclusive webinar, Qstream CEO Duncan Lennox and RAIN Group President Mike Schultz review the research findings, outline the traits and best practices of top-performers, and offer actionable tips that can help any sales team create a roadmap for success in 2016.
This document discusses why Customer Relationship Management (CRM) is important for businesses. It outlines the evolution of CRM from sales force automation to integrated contact and calendar management systems. The benefits of CRM include increasing sales productivity, optimizing marketing spend, enhancing customer experience, and reducing costs. Specifically, CRM provides automated processes, improved customer service, and better customer insights. CRM has become essential as technology like mobile, social media, and e-marketing have grown in importance. CRM delivers a return on investment within 12 months by improving connectivity with customers, allowing cross-selling, improving customer satisfaction, and reducing costs. The document promotes Sage CRM as an easy to use and customizable CRM solution that scales with businesses and
We are a privately owned marketing firm located in Metro Atlanta that provides solutions for small businesses and professionals. Our principles have over 20 years of experience in CRM, telemarketing, consulting and business operations. We specialize in appointment setting, direct marketing, web marketing, CRM/data management, and consulting. As a team of professionals, we are dedicated to results and helping businesses maximize sales opportunities and decrease costs.
Lessons Learned in Building a Best-in-Class Customer Success OrganizationTotango
This document discusses lessons learned in building a best-in-class customer success organization. It finds that the highest rated customer touchpoints are about relationships, service, support, communication and trust. It recommends identifying customer success offerings, establishing delivery capabilities, and building practice areas around project success, adoption success and operational success. The document also discusses segmenting offerings for different customer types, creating a single customer view through journey mapping, and establishing governance through a change methodology.
CPQ (Configure, Price, Quote)is the must-have tool for organizations that want to accelerate their Sales cycles in 2020! See how companies around the globe use CPQ solutions and the impact it has on their business results.
What does it take to be a remote salesperson?Freshsales
Brendan McAdams author of Sales Rules and Co-Founder of Expertscape shares his thoughts on the arsenal and other factors that help a sales rep be effective while working remotely.
The document describes various sales acceleration technologies from InsideSales.com that leverage predictive analytics and machine learning to improve sales team performance and increase revenue. These include PowerDialer for phone outreach, PowerStandings for gamifying sales goals, Vision for email/web tracking, NeuralView for lead scoring/prioritization, HD Forecast for predictive pipeline visibility, Sales Advisor for opportunity scoring, and sales acceleration consulting services. Customer quotes are provided highlighting increased efficiency, productivity and closed deals from using InsideSales.com's platform.
How PandaDoc grew from $1 million to $10 million in 2 years - Secret Sauce to...Freshsales
In the first edition of "Secret Sauce to Sales" by Freshsales CRM, we are featuring Jared Fuller (VP of Sales - PandaDoc) and how he helped PandaDoc grow from $1 million to $10 million in 2 years.
Read the full article here: http://bit.ly/2lZ6S2w
Here are 3 key takeaways from the Slideshare:
- Building a channel partner program and growing it from <1% of total revenue to over 15% in nine months.
- How Jared and his team handle common sales objections with the help of "6 Gateways of Sales".
- How PandaDoc became the #1 CRM integration partner in less than a year
Transition From Account Management To Success ManagementTotango
Transition From Account Management To Success Management
Presented by Brian Merritt, VP Customer Success at Trustpilot at Totango's Customer Success Roadshow event in NYC on 5/12/16.
Sales Managers & Enablement: Strengthening the ConnectionSales Hacker
- The document discusses how to strengthen the connection between sales managers and sales enablement teams by using data.
- It recommends translating sales quotas into leading indicators of success and using performance and readiness data to diagnose problems and prescribe solutions.
- An example is given of how to use this approach to improve onboarding of new sales reps by mapping their key performance indicators and required skills to an onboarding timeline.
Salesforce has built success at scale over 17 years by developing key programs and processes. They launched a customer success program in 2003 and have since grown it to include 3000+ people supporting 150k+ customers. Salesforce scales customer engagements through a combination of process, data, technology, and people. They measure success through metrics like invitation rates, engagement rates, usage increases, and customer satisfaction.
The document discusses the importance of strategic sales over transactional sales. It notes that transactional sales focus on quick executions based on price rather than value, while strategic sales use a methodology and sales process. The document recommends defining a sales process that incorporates lead qualification and nurturing, provides roles and responsibilities, and can be built into sales technology for visibility, measurement, and improvement. It argues that defining a strategic sales process increases effectiveness, productivity, and management ability to coach sales teams.
What You'll Learn:
- The video-enabled full cycle sales sequence.
- How to use video to enable your champions.
- How to keep top of mind during a long sales cycle.
- How to avoid dropped meetings and build lasting relationships.
Are you using agile in your financial services marketing? Agile is being heavily adopted by marketers in financial services. Learn how agile marketing can deliver on the promise of speed to market in a way that powers smart decision making and enables marketing teams to anticipate and response to changing customer needs.
From Coaching To KPIs: How Metric-Driven Sales Teams Create Winning CulturesSales Hacker
What You'll Learn:
- Tips for using real-time data to increase the effectiveness of 1:1s
- Techniques for training new team members to increase time to value
- The best contests to ignite the competitive spirit on sales floor
- KPIs that every sales leader should be tracking to repeatedly hit and exceed revenue targets
MarTech 2017 - CMG's Agile Marketing in the EnterpriseCMG Partners
[Presentation from MarTech 2017] The job of the marketing leader has never been more challenging and complex. We head 24/7, always-on, revenue-generating machines. But success in today's rapidly-changing environment requires new capabilities, new organizational structures, and new operations to enable greater adaptability, learning, speed, and ultimately, market impact. In other words, marketers must be agile.
In this session, CMG Parter, Russ Lange, Level 3 North America Marketing VP, Gavin McKelvey, and Mozilla Senior Director of Marketing Operations, Chad Weiner, share insights you can use to scale Agile Marketing.
Building a case for automated lead nurturing from the marketing and sales perspectives and implementing a lead nurturing campaign successfully Webinar slides
Defining sales enablement charter 2021Sales Hacker
What You'll Learn:
- Benchmark your enablement maturity for 2021 planning
- Solidify your current state and where you (enablement, sales, marketing) want to go
- Expand enablement’s impact across the entire go-to-market organization
Qstream and RAIN Group: Creating a Top-Performing Sales Organization – Your R...QstreamInc
For sales reps and managers alike, getting to – and staying at – the top of the leaderboard is a constant battle. To discover exactly what top-performing sales organizations are doing differently to reach their goals, the RAIN Group Center for Sales Research conducted a global survey. In this exclusive webinar, Qstream CEO Duncan Lennox and RAIN Group President Mike Schultz review the research findings, outline the traits and best practices of top-performers, and offer actionable tips that can help any sales team create a roadmap for success in 2016.
This document discusses why Customer Relationship Management (CRM) is important for businesses. It outlines the evolution of CRM from sales force automation to integrated contact and calendar management systems. The benefits of CRM include increasing sales productivity, optimizing marketing spend, enhancing customer experience, and reducing costs. Specifically, CRM provides automated processes, improved customer service, and better customer insights. CRM has become essential as technology like mobile, social media, and e-marketing have grown in importance. CRM delivers a return on investment within 12 months by improving connectivity with customers, allowing cross-selling, improving customer satisfaction, and reducing costs. The document promotes Sage CRM as an easy to use and customizable CRM solution that scales with businesses and
We are a privately owned marketing firm located in Metro Atlanta that provides solutions for small businesses and professionals. Our principles have over 20 years of experience in CRM, telemarketing, consulting and business operations. We specialize in appointment setting, direct marketing, web marketing, CRM/data management, and consulting. As a team of professionals, we are dedicated to results and helping businesses maximize sales opportunities and decrease costs.
Q3edge-Corporate Profile partner for businessWanAmishah
Corporate Profile partner for business excellence.
When you need to know where your organization is going and
how you’ll get there, Q3edge combines the strategic expertise
of management consultancy with the digital expertise to get
where you’re going, faster.
We work with single goal “if it does not generate
value to the company, it must not be done”. We
are committed to do what is right for the
company, and it must be MEASURABLE.
11 steps to success with Salesforce: adoption to addictionDaniel Plume
This document provides 11 tips for ensuring long-term success with Salesforce CRM implementation and adoption. It discusses the importance of documenting a clear CRM vision and metrics, continually reviewing customer-facing processes, focusing on data quality, keeping the system simple to use, requiring managers to use the system for meetings and coaching, and conducting regular reviews to maintain relevance. The overall message is that high user adoption requires alignment with business goals, ongoing training, and a system that reflects evolving business needs.
This document provides an overview of Demand Metric Research Corp., a global marketing research and advisory firm. It outlines the challenges their members commonly face, how Demand Metric can help through advisory calls, research, tools/templates, and training. It describes their flexible engagement model and solution of empowering marketing teams with the resources of Demand Metric University, a team of expert Research Directors, and 500+ guides/templates. The goal is to help members improve marketing practices and maturity.
This document provides an overview of Demand Metric Research Corp.'s Executive Marketing Advisory Membership. It outlines Demand Metric's core beliefs in giving marketers the tools and expertise needed to prove marketing value. Members receive access to Demand Metric's research, tools, training courses, online community, and advisory services from a team of research directors with expertise in areas like strategy, technology, demand generation and more. The membership is designed to help marketing teams complete projects faster, boost their influence within their organization, and justify resources needed.
Customer Success Software How to Pick the BestKashish Trivedi
Customer success software will help you reduce churn, build lasting long-term relationships, and delight customers from day 1. This kind of software is critical to ensuring your new customers have the best experience possible – and that is an essential part of your business. As customer expectations increase each year the importance of customer success software will only continue to grow. An efficient customer success team will only drive long-term growth. But you’ll make a costly mistake if your CS only have the resources to deliver an unsatisfactory or inconsistent experience to your users. Here’s everything you need to know when picking a customer success software tool.
Designed for both the novice or avid user of Sage CRM, join our session to unveil the roadmap of success for a
CRM soluon in your business.Understand how CRM delivers business benefits while exploring the key question of “how” it can benefit your business. By discussing common business challenges amongst varying industries, our team will take you through various role perspectives in
your organization and share the keybenefits for each.
1) The document discusses implementing a sales process mapping to improve sales results by defining core processes, tools/technology, and ensuring sales teams are able and willing to perform.
2) A sales process mapping provides a framework to improve effectiveness and productivity by defining roles, responsibilities, and activities for sales teams and management.
3) Setting SMART goals and following the three key steps of planning - decide, do, deliver - helps ensure successful planning and results.
Build Your Army of One Using Marketing Automation with Limited ResourcesPardot
Roy Keely and Jana Rhyu discussed how their companies, Xcentric and LoopUp respectively, use Pardot marketing automation to scale their marketing efforts with limited resources. They described how Pardot enables them to nurture leads through automated campaigns, integrate marketing and sales data in Salesforce, and measure the impact of their campaigns on pipeline and revenue. Both highlighted how Pardot has helped them increase lead generation, qualify leads more effectively for sales, and engage existing customers through personalized messaging based on profiling and testing of content and messaging.
Engage in an over-arching discussion about how CRM can solve your organizational business challenges and demonstrate winning results. By illustrating the wide range of features available in CRM, join the team at BAASS, as we explore the benefit of installing cross functional CRM beyond ERP and contact management.
Share your thoughts and ideas in an “around- the-room” open table discussion to help us quantify the
relevant CRM requirements for your business.
Panel Discussion: DemandGen Report Marketing Automation User SurveyManticore Technology
This document summarizes a panel discussion on lessons learned from using marketing automation. The panel discussed research showing strong correlations between customer satisfaction, usability, and ease of implementation. Challenges included unexpected costs and lack of flexibility. To prepare, organizations need to define marketing processes and align sales and marketing. When choosing a solution, considerations include support quality and fit with needs. The key is preparing content and having both sales and marketing teams embrace the system.
Webinar - Build a Better Sales Force using SPM technologyFred Sass
Organizations that use Sales Performance Management technology hire better people, increase sales productivity, improve visibility and insight, increase organizational agility, meet compliance requirements, and reduce errors and cycle time.
This document outlines a Lean approach to marketing and sales. It describes using value streams to map out the customer journey, with pillars representing different stages like collaboration, sales, and repeat business. Value stream teams focus on understanding customer needs and delivering value. Kanban boards are used to visualize workflow and identify bottlenecks. The document also discusses using tools like SWOT analysis and a capabilities matrix to develop strategies, and applying principles of continuous improvement, respect for people, and flow to marketing processes.
SG Partners OMG Discussion Paper Nov 2016Roland Weber
This document discusses evaluating a sales team's performance and capabilities. It notes that surveys show most potential clients are already 65% through their decision-making process before engaging with salespeople. As such, salespeople need to provide value for the remaining 35%. However, the document questions whether salespeople are truly focused on client value or just building relationships. It suggests salespeople may not be following proper sales processes, engaging with the right clients, or leaving money on the table. Assessing salespeople against a competency framework could provide insights into weaknesses limiting their effectiveness. Evaluating both teams and individuals can help identify development needs and determine which staff may not be suited for sales roles. The document promotes a sales assessment tool that provides customized,
Choosing the right performance metrics for your businessMorgan Rochofski
How do you evaluate business success? This presentation will show you how Financials, part of Sage Business Cloud, can help you evolve your performance metrics beyond traditional profitability margins and expense ratios, and consider key performance indicators that give you broader insight into the health of your business. Financials combines powerful accounting, robust analytics and accurate reporting to enable businesses to grow with confidence.
The document outlines a 6-stage sales enablement plan to develop and implement a sales enablement strategy. Stage 1 involves getting project approval, including assessing organizational readiness, building a business case, and creating a strategy scorecard. Stage 2 prepares the company by surveying sales, aligning sales and marketing, and auditing assets. Stage 3 implements enabling solutions like CRM and marketing automation. Stage 4 builds a sales playbook. Stage 5 launches the strategy to sales. Stage 6 measures results and evolves the strategy. The plan provides templates, tools and resources to execute each stage.
Boost Sales Productivity through Sales EnablementDoble Group, LLC
Technology advances and open access are disrupting industries and making tools more affordable. While companies are growing sales teams and goals, they are not effectively scaling processes, training, and tools, hurting productivity. Sales enablement aims to empower sales teams to work more efficiently through initiatives like recruiting the best talent, providing training and coaching, equipping teams with tools like CRMs, and assessing performance. The goal is to hire, train, and support sales teams so they can meet increasingly high revenue targets.
The document discusses using the Balanced Scorecard approach to help organizations better execute their strategies. It explains that the Balanced Scorecard helps track performance across key perspectives, set goals and targets, and provides feedback to improve both short-term and long-term strategic execution. The document also provides an example of how a Balanced Scorecard could be applied to an airline company to improve operating efficiency, profitability, customer satisfaction and other strategic goals.
It's a great time to be a marketer. We are finally feeling a positive shift in the work we do, the results we can drive, and the influence we can wield with the help of tools like marketing automation and personalization. But at the same time, many of us are still reliant on dated, disparate, and otherwise discrepant CRM tools & data. In this session, we'll take a look at some of the most common challenges, the most useful solutions, and the most interesting ideas in how you can command results in using your CRM and marketing automation tools together.
This presentation was given by Jeff Russo, HubSpot's Senior Product Marketing Manager of Marketing Automation & Sales Products, at NEDMA's 2014 Marketing Technology Summit.
SOCRadar's Aviation Industry Q1 Incident Report is out now!
The aviation industry has always been a prime target for cybercriminals due to its critical infrastructure and high stakes. In the first quarter of 2024, the sector faced an alarming surge in cybersecurity threats, revealing its vulnerabilities and the relentless sophistication of cyber attackers.
SOCRadar’s Aviation Industry, Quarterly Incident Report, provides an in-depth analysis of these threats, detected and examined through our extensive monitoring of hacker forums, Telegram channels, and dark web platforms.
UI5con 2024 - Boost Your Development Experience with UI5 Tooling ExtensionsPeter Muessig
The UI5 tooling is the development and build tooling of UI5. It is built in a modular and extensible way so that it can be easily extended by your needs. This session will showcase various tooling extensions which can boost your development experience by far so that you can really work offline, transpile your code in your project to use even newer versions of EcmaScript (than 2022 which is supported right now by the UI5 tooling), consume any npm package of your choice in your project, using different kind of proxies, and even stitching UI5 projects during development together to mimic your target environment.
Flutter is a popular open source, cross-platform framework developed by Google. In this webinar we'll explore Flutter and its architecture, delve into the Flutter Embedder and Flutter’s Dart language, discover how to leverage Flutter for embedded device development, learn about Automotive Grade Linux (AGL) and its consortium and understand the rationale behind AGL's choice of Flutter for next-gen IVI systems. Don’t miss this opportunity to discover whether Flutter is right for your project.
WhatsApp offers simple, reliable, and private messaging and calling services for free worldwide. With end-to-end encryption, your personal messages and calls are secure, ensuring only you and the recipient can access them. Enjoy voice and video calls to stay connected with loved ones or colleagues. Express yourself using stickers, GIFs, or by sharing moments on Status. WhatsApp Business enables global customer outreach, facilitating sales growth and relationship building through showcasing products and services. Stay connected effortlessly with group chats for planning outings with friends or staying updated on family conversations.
What is Augmented Reality Image Trackingpavan998932
Augmented Reality (AR) Image Tracking is a technology that enables AR applications to recognize and track images in the real world, overlaying digital content onto them. This enhances the user's interaction with their environment by providing additional information and interactive elements directly tied to physical images.
Odoo ERP software
Odoo ERP software, a leading open-source software for Enterprise Resource Planning (ERP) and business management, has recently launched its latest version, Odoo 17 Community Edition. This update introduces a range of new features and enhancements designed to streamline business operations and support growth.
The Odoo Community serves as a cost-free edition within the Odoo suite of ERP systems. Tailored to accommodate the standard needs of business operations, it provides a robust platform suitable for organisations of different sizes and business sectors. Within the Odoo Community Edition, users can access a variety of essential features and services essential for managing day-to-day tasks efficiently.
This blog presents a detailed overview of the features available within the Odoo 17 Community edition, and the differences between Odoo 17 community and enterprise editions, aiming to equip you with the necessary information to make an informed decision about its suitability for your business.
A Study of Variable-Role-based Feature Enrichment in Neural Models of CodeAftab Hussain
Understanding variable roles in code has been found to be helpful by students
in learning programming -- could variable roles help deep neural models in
performing coding tasks? We do an exploratory study.
- These are slides of the talk given at InteNSE'23: The 1st International Workshop on Interpretability and Robustness in Neural Software Engineering, co-located with the 45th International Conference on Software Engineering, ICSE 2023, Melbourne Australia
Utilocate offers a comprehensive solution for locate ticket management by automating and streamlining the entire process. By integrating with Geospatial Information Systems (GIS), it provides accurate mapping and visualization of utility locations, enhancing decision-making and reducing the risk of errors. The system's advanced data analytics tools help identify trends, predict potential issues, and optimize resource allocation, making the locate ticket management process smarter and more efficient. Additionally, automated ticket management ensures consistency and reduces human error, while real-time notifications keep all relevant personnel informed and ready to respond promptly.
The system's ability to streamline workflows and automate ticket routing significantly reduces the time taken to process each ticket, making the process faster and more efficient. Mobile access allows field technicians to update ticket information on the go, ensuring that the latest information is always available and accelerating the locate process. Overall, Utilocate not only enhances the efficiency and accuracy of locate ticket management but also improves safety by minimizing the risk of utility damage through precise and timely locates.
Takashi Kobayashi and Hironori Washizaki, "SWEBOK Guide and Future of SE Education," First International Symposium on the Future of Software Engineering (FUSE), June 3-6, 2024, Okinawa, Japan
OpenMetadata Community Meeting - 5th June 2024OpenMetadata
The OpenMetadata Community Meeting was held on June 5th, 2024. In this meeting, we discussed about the data quality capabilities that are integrated with the Incident Manager, providing a complete solution to handle your data observability needs. Watch the end-to-end demo of the data quality features.
* How to run your own data quality framework
* What is the performance impact of running data quality frameworks
* How to run the test cases in your own ETL pipelines
* How the Incident Manager is integrated
* Get notified with alerts when test cases fail
Watch the meeting recording here - https://www.youtube.com/watch?v=UbNOje0kf6E
Why Mobile App Regression Testing is Critical for Sustained Success_ A Detail...kalichargn70th171
A dynamic process unfolds in the intricate realm of software development, dedicated to crafting and sustaining products that effortlessly address user needs. Amidst vital stages like market analysis and requirement assessments, the heart of software development lies in the meticulous creation and upkeep of source code. Code alterations are inherent, challenging code quality, particularly under stringent deadlines.
Introducing Crescat - Event Management Software for Venues, Festivals and Eve...Crescat
Crescat is industry-trusted event management software, built by event professionals for event professionals. Founded in 2017, we have three key products tailored for the live event industry.
Crescat Event for concert promoters and event agencies. Crescat Venue for music venues, conference centers, wedding venues, concert halls and more. And Crescat Festival for festivals, conferences and complex events.
With a wide range of popular features such as event scheduling, shift management, volunteer and crew coordination, artist booking and much more, Crescat is designed for customisation and ease-of-use.
Over 125,000 events have been planned in Crescat and with hundreds of customers of all shapes and sizes, from boutique event agencies through to international concert promoters, Crescat is rigged for success. What's more, we highly value feedback from our users and we are constantly improving our software with updates, new features and improvements.
If you plan events, run a venue or produce festivals and you're looking for ways to make your life easier, then we have a solution for you. Try our software for free or schedule a no-obligation demo with one of our product specialists today at crescat.io
Top Features to Include in Your Winzo Clone App for Business Growth (4).pptxrickgrimesss22
Discover the essential features to incorporate in your Winzo clone app to boost business growth, enhance user engagement, and drive revenue. Learn how to create a compelling gaming experience that stands out in the competitive market.
2. Problem
Data entry into CRM tools is boring,
uninteresting & burdensome task for sales reps
which leads to..
Managers can’t
generate actionable
insights based on
wrong data
Low transparency &
accountability within
hierarchies on RoI
from CRMs
Low quality of
data entered
by reps
3. “
Solution
An intelligent gamified productivity
tool which…
Drives transparency
and accountability
within sales teams
Automates
sales
competition
Incentivizes
reps to feed
data regularly
Empowering Managers/Team
Leaders with actionable insights about
their team to strategizes well and
build great sales teams
4. Customer’s word about Catalyst….
“Catalyst, is an engaging tool for Gen Z. It helps learning key things in Technology along with longer
employee knowledge retention. The reports and data analysis from the tool is “Ready to Use” for
training need identification.” The tournament played in have created great hype and participation which
made Evaluation of the agents more easier.”
~ Vasudha Rao – Senior Manager Business Transformation
“Catalyst has provided our team an interactive and engaging tool to monitor and reward performance
scores throughout our team. As a result of using the platform our business has seen improved
performance and employee engagement.”
~ Bryce Ried – Director of Operations
“We wanted to use the fun of gamification for driving serious compliance complaints metrics in a
financial service process. Right from inception, ideation and deployment we found the team very
engaged, supportive and quick to respond to changes and challenges. We have had a successful run
using their tool - Catalyst . We reduced our new agent learning curve by 25% and achieved a drop in
complaint numbers by 15%. We do have happier customers and clients – thanks to Catalyst.”
~ Aparajita Gupta – Senior Vice President Digital Support & Analytics
5. Its simple to get started
Map your
KPIs &
metrics
Select a
suitable
pricing
plan
Sign Up
Invite your
sales
team
Pre-built Salesforce CRM connector makes onboarding sales
team seamless
6. Problem Encountered - Sales Team Leaders are often faced with this issue of agents not feeding data into the
CRM tool, which deviates a team leader from focusing on strategizing better for overall team performance.
Search for a solution - One of the proven and effective methods to solve this problem is to apply gamification
in giving feedback to agents and keep them encouraged consistently. Catalyst does just that.
Impact of the solution - While using Catalyst, a team leader can focus on strategizing for the overall team
development and building great salesmen in his team.
Use Case