Cashpor Micro Credit - Increasing mail service performance with cloud email archival
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Cashpor Micro Credit is a nonprofit microfinance company in India that provides loans to low-income individuals. It was using on-premise email backups that took up significant storage space and required IT support for access. Cashpor implemented Vaultastic cloud email archiving to provide unlimited storage, automatic retention policies, and easy access to emails without IT dependency. This solved Cashpor's issues around storage constraints, disaster recovery, and access to archived emails.
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Cashpor Micro Credit - Increasing mail service performance with cloud email archival
- 1. Cashpor Micro Credit – Increasing mail service performance with cloud email archival Mr. Anjan Kumar Kar Head – Software Development Cashpor Micro Credit
- 2. • Cashpor is a not-for-profit company founded in 1996 and is based in Varanasi, India. • The company has microfinanced over 800,000 clients who are below the poverty line in India • Cashpor is 4th in the world and 2nd in India, amongst profitable microfinance institutiions • Currently, the company is in 25 regions, across 5 states in India Cashpor Micro Credit Business
- 3. Mailing Setup • Cashpor accesses all mails using Exchange, with mails present on individual exchange vaults • Scheduled backups are taken on storage devices stored in-premise • Mails need to be accessed from anywhere and at anytime
- 4. The Requirement • A large storage space in order to improve mail service performance • An online backup solution, providing guaranteed data security and act as a disaster recovery mechanism • An easily accessible mail store to reduce dependency on the IT team
- 5. Solution • Vaultastic is seamlessly integrated with the primary mail platform, ensuring automatic email backup • No need for any infrastructure or intervention from the Cashpor teams • Cashpor can now set automatic retention policies on primary mailboxes with no need to backup on individual accounts • Cashpor employees can freely access their old mails with no dependency on IT
- 6. Conclusion Vaultatic has a very good user interface and is very intuitive Unlimited Storage has brought relief from the fear of running out of space There is no longer a need of making any storage infrastructure investments, saving funds
- 8. For more info Visit https://www.vaultastic.com Drop in your Queries @ Sales@vaultastic.com Get in touch Thank you !
Editor's Notes
- Good afternoon everyone. Thanks Ashok for introducing me and inviting me to speak about our experience with Vaultastic and specifically how it has provided us relief from the fear of running out of space and improving our email service performance.
- To give you a little introduction on the company. Cashpor Micro Credit is a not-for-profit company that was founded in 1996 and is based in Varanasi, India. We provide microfinance to below poverty line women in eastern U.P., Bihar, Jharkhand, Chattisgarh and are servicing more than 800, 000 clients today. Cashpor uses a cost-effective method to identify below poverty line families and delivers financial services to them in an honest, timely and efficient manner. We also offer scholarships, health education, financial literacy, and community health facilitator training programs; and insurance products. According to a recent global composite ranking by the microfinance information exchange, based in Washington DC, Cashpor Micro Credit is fourth in the world and second in India, amongst profitable microfinance institutions in terms of results achieved in three key attributes, viz attributes, efficiency and transparency. Cashpor has expanded its operations in 25 regions spread across five states of the Country. As we provide micro finance services to some of the most remote areas of the Country it becomes imperative for us to keep the operational cost to a minimum value.
- All our users at Cashpor access their mails using Exchange. Prior to moving to Vaultastic for archival of mails, our users used to store mails on their individual exchange vaults which have limited space, reducing the mail service performance due to mail overload. Backups were taken on external storage devices. This form of taking backup resulted in a lot of lost time, as taking backups depended on one person and the availability of external devices. Add to this, due to an increasing number of employees, there was also an increase in the storage infrastructure which effectively resulted in the increase of cost. We use email for a lot of internal communication, related to sharing files between departments, coming to an agreement, propagation of an important message as well as external communication with external service providers, vendors and communicating with clients. All this information often needs to be accessed, in order to refer to old mails for future conversations, business requirements or for auditing purposes.
- Our first and foremost concern was to move the storage or rather keep the storage of mails on individual exchange vaults at a minimum, so as to improve the mail service performance. Being a not-for-profit organization, we are compelled to work within very strict budgets, the increasing number of users was resulting in an increase in investment in infrastructure which was not feasible. Add to this, if any natural calamity such as an office fire or flood were to occur, as all the data was stored in premise and not online, there was a very high chance of loss of all the mails and information, thereby not providing any guaranteed data security. We were therefore on a look out for a solution that would perform backups online, outside the office premise (acting as a disaster recovery mechanism) and provide a large amount of storage space. Storing on backup devices meant, that we were unable to quickly and efficiently access past emails, with a lot of manual intervention involved. We wanted a solution that would allow us to access mails quickly without dependency and having to go through the entire system, providing a strong knowledge base.
- Vaultastic has brought relief from the fear of running out of space. The solution has seamlessly integrated with our primary mail platform, Exchange, without any external infrastructure or intervention from our teams. This has freed us from the task of maintaining and managing any equipment at our end. Due to unlimited storage, we can now set retention policies on our user’s mailboxes, reducing overload and increasing the mail service performance. We are no longer bothered by the increase in the number of our users. Being on cloud, user’s with access to their vaults can quickly and easily refer to old emails, anytime and from anywhere, cutting out the dependency on one person to retrieve information. This has helped develop a strong knowledge base, reducing the time lost and increasing productivity.
- Vaultastic has a very good user interface and is very intuitive. One can start quickly with Vaultastic, with no extra efforts required. Unlimited storage is the beauty of Vaultastic, that has brought about relief in terms of not running out of space. The solution works well with all popular email solutions and I would definitely recommend it to anyone who is looking to have all their mails stored safely with easy access, requiring no manual intervention. With this I come to the end of my presentation. I thank you all for taking the time out for this webinar. Back to you Ashok.