Case Study # 1
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This case study is about a convenience store company. The company's mission is to consistently serve the changing needs of its customers for their convenience. The company offers products like coffee, Slurpees, hot dogs. It focuses on customer service and adapting to customer needs. The company aims to be responsive to social and environmental concerns as well as prioritize employee concerns.
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Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
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Case Study # 1
- 1. CASE STUDY
- 2. mission To consistently serve the changingneeds of customers for their convenience
- 3. mission To consistently serve the changingneeds of customers for their convenience The customers of the company are those who prioritize their convenience.
- 4. mission To consistently serve the changingneeds of customers for theirconvenience The firm’s major products and services include fresh-brewed coffee, Slurpee® and Big Gulp® beverages, and Big Bite® hot dogs.
- 5. mission To consistently serve the changingneeds of customers for their convenience The market competes in the convenience store industry
- 6. mission To consistently serve the changingneeds of customers for their convenience 7-Eleven’s products are continuously changing according to the present needs of the consumer
- 7. mission To consistently serve the changingneeds of customers for their convenience Concern for survival, growth, and profitability
- 8. mission To consistently serve the changingneeds of customers for their convenience The customer is their biggest priority with its goal to constantly meet the customer’s needs.
- 9. mission To consistently serve the changingneeds of customers for their convenience The firm distinctively focuses on its services and how it adapts to the needs of their customers
- 10. mission To consistently serve the changingneeds of customers for their convenience Responsive to social, community and environmental concerns
- 11. mission To consistently serve the changingneeds of customers for their convenience Concern for employees
- 12. VISION Our vision is to be the best retailer of convenience.
- 13. key strategies
- 16. to increase recognition and appeal